Just received my Amazfit Pace from Amazon, took it out of the box and tried to pair it with my Pixel XL on 8.1
After scanning the QR code, it goes to the "Syncing Data to the Watch" screen, and then I get a "Pair Failed - Cannot connect to the watch, please keep the watch near the phone" message every time.
What can I do to fix this? I love the look of the watch, it would be a shame to have to send it back..
Have you tried to pair with another phone? I am almost sure I've read somewhere that older versions of firmware won't pair with latest iOS/Android, you need to pair first with an older device, update watch's firmware, unpair and then pair with your phone.
you need to pair with another device, update your watch software to the latest, 1.3.6d, and only then you'll be able to connect to your 8.1 device.
I factory restored my pixel to Android 7, paired with PACE and updated then I factory restored Pixel to lated Oreo build
Thanks all, I borrowed my wife's iPhone, spent a looong time updating through the latest versions, and was able to pair to my Pixel XL.
Related
How did Bluetooth pairing change between Android 4 and Android 5?
I have an older Casio G-Shock watch that does text notifications. I also have an HTC One M8.
On my previous phone, that ran Android 4.0.4, the watch worked fine. Also, when I first got this HTC One M8, it had Android 4, and the watch worked with it as well. However, after an upgrade to Android 5 on the phone, the watch no longer works and I cannot pair it any longer.
If I use the app provided by Casio, when I go to pair the watch/phone, it attempts some sort of automatic pairing, which times out. It never gives the option to enter a PIN. If I try to pair the devices using the phone itself, then it always returns a PIN error right away- it doesn't even prompt for a PIN. Yet I can pair the watch with no problem with other Android devices that are running Android 4.
Is there a way to force Android 5 to behave like its predecessor when it comes to pairing?
Thanks!
keep geting an error that tells me to move the watch closer to the phone. cant even get past the qr screen
This was fixed in an update on the watch, but unfortunately you can't update until you've set up (unless you have a PC handy with ADB on it or can install it)
The easier option (and the one I used) is to use an old device running something less than Android 8.0, set the watch up to that, update it and then unpair it and connect it to the Pixel
Help..
Hi how do I take care of this without another phone?
Hello there just bought an Amazfit 2 Stratos went home to pair it with my S8 Galaxy and i scanned the QR code everything was fine my phone recognized it but the watch showed me the QR again i tried 3-4 times again nothing. I went to my iPhone and paired it perfectly also updated the firmware then tried to unpair it from iPhone and test it on S8 again and still nothing happened . It scans the QR code my phone recognize the watch but on the watch screen i still see the QR screen instead of choosing left or right hand.
Thanks in advance.
Hello. Check is the watch is in the phone's BT settings, if it is there then remove and try to pair again. If it's not, try pairing with WiFi off on phone.
lfom said:
Hello. Check is the watch is in the phone's BT settings, if it is there then remove and try to pair again. If it's not, try pairing with WiFi off on phone.
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Tried both nothing changed.
mixmasterr said:
Tried both nothing changed.
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Are you using a custom ROM, Oreo-based? Oreo may block some permissions making pairing difficult.
lfom said:
Are you using a custom ROM, Oreo-based? Oreo may block some permissions making pairing difficult.
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Click to collapse
No im using a default one should i install a custom one if yes could you suggest me the best for S8 !
Thanks!
Sorry, I don't know any custom ROM for S8. But if the current one you have isn't 8.0+, then shouldn't be any problem pairing. My last 2 suggestions:
- Look for a Chinese version of Amazfit Watch app (current one is 2.4.0-CN, I think the one in APKMirror is the CN version), if your watch is the model A1609 it may pair only with CN Amazfit app;
- Try pairing with another phone with Android 7.1 or older, if it still doesn't pair then maybe there is a problem with the watch.
mixmasterr said:
Hello there just bought an Amazfit 2 Stratos went home to pair it with my S8 Galaxy and i scanned the QR code everything was fine my phone recognized it but the watch showed me the QR again i tried 3-4 times again nothing. I went to my iPhone and paired it perfectly also updated the firmware then tried to unpair it from iPhone and test it on S8 again and still nothing happened . It scans the QR code my phone recognize the watch but on the watch screen i still see the QR screen instead of choosing left or right hand.
Thanks in advance.
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Click to collapse
I received today my amazfit stratos (1619) and I've got exact the same problem (Samsung S8 with android 8.0.0). I think that we need to wait for the new official update which will support S8...
Just pair watch on any other phone (android 7 and below) and then log in to Amazfit App with the same account, watch should be paired. Worked for me.
Yes, this worked for some people that could not pair using Oreo:
This should work: pair the watch using your account and the other phone, then put watch in airplane mode (so it will disconnect from phone) and uninstall Amazfit app and remove watch from phone's Bluetooth settings (watch won't be unpaired, so no factory reset). Then go to your phone, make sure the watch isn't listed in Bluetooth settings, install the same app version used before, turn off airplane mode on watch and login to your account. The watch and phone should show the usual pair request with a pin code, confirm in both and they should be paired. If it doesn't happen then your phone's Bluetooth cannot see the watch for some reason... I have done this thousands times and it always worked if the phone can find the watch.
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Hi all,
Thanks for taking the time to read.
I bought my Bip back in February and it has been a joy to use. About 3 weeks ago I opened the MiFit app and it said as it often did that there was a new firmware and proceeded to run an update. It had done this many times before without a problem. This time however when returning to the watch it said "Connect to APP to update". I tried connecting it to the app but each time I pressed tick on the watch the phone gave an error that the connection was refused. I checked the Amazfit support pages and followed the suggestions of rebooting the phone, forgetting the watch in the app and then in the bluetooth settings on the phone but the problem still persists. I tried it on the wife's iphone to rule out my handset but got the same error. The watch is not visible in the bluetooth settings of the phone.
Video of problem: /drive.google.com/file/d/11ftktWFmqf4dFrWyyg9fMEOrCNhr3kEn/view?usp=sharing
Since then I have tried on an Android phone and got a bit further. With Android I can pair through bluetooth but when running the MiFit app I get an error that the connection fails when trying to pair up the watch. I then installed the "Notify and Fitness" app which does see the watch however on attempting to update the firmware or resources it fails at 98-99%. When using the tests in the app I can get the watch to run a heart rate test and vibrate. Also if I flash with a chinese res file then the language of the error also changes.
I have tried using the two alternative methods of update, new and old firmware but to no avail. I have also tried doing this without the MiFit ap installed and firmware updates through gadget bridge.
One last thing to try is for the battery to run down and restart the thing but I am still a week at least away from 0% and Have been trying to fix it for a fortnight
Do any of teh gurus of XDA have any tips or suggestions of what else I could try?
Thanks in advance!
Any solution in 2019 using iphone?
Hello.
Did you solve this problem?
I found solutions but they were wrote more than a year ago...
And all of them used android phones to install new (now old) firmwares, but I only can use my iphone...
nategs said:
Hi all,
Thanks for taking the time to read.
I bought my Bip back in February and it has been a joy to use. About 3 weeks ago I opened the MiFit app and it said as it often did that there was a new firmware and proceeded to run an update. It had done this many times before without a problem. This time however when returning to the watch it said "Connect to APP to update". I tried connecting it to the app but each time I pressed tick on the watch the phone gave an error that the connection was refused. I checked the Amazfit support pages and followed the suggestions of rebooting the phone, forgetting the watch in the app and then in the bluetooth settings on the phone but the problem still persists. I tried it on the wife's iphone to rule out my handset but got the same error. The watch is not visible in the bluetooth settings of the phone.
Video of problem: /drive.google.com/file/d/11ftktWFmqf4dFrWyyg9fMEOrCNhr3kEn/view?usp=sharing
Since then I have tried on an Android phone and got a bit further. With Android I can pair through bluetooth but when running the MiFit app I get an error that the connection fails when trying to pair up the watch. I then installed the "Notify and Fitness" app which does see the watch however on attempting to update the firmware or resources it fails at 98-99%. When using the tests in the app I can get the watch to run a heart rate test and vibrate. Also if I flash with a chinese res file then the language of the error also changes.
I have tried using the two alternative methods of update, new and old firmware but to no avail. I have also tried doing this without the MiFit ap installed and firmware updates through gadget bridge.
One last thing to try is for the battery to run down and restart the thing but I am still a week at least away from 0% and Have been trying to fix it for a fortnight
Do any of teh gurus of XDA have any tips or suggestions of what else I could try?
Thanks in advance!
Click to expand...
Click to collapse
I let it run down helped along by repeated vibration tests but eventually after about 3 weeks the thing ran out of juice. Charged it and started it back up and it booted up fine, it has been fine since! great little watch but really needs a hard reset button.
Good luck
Hi there
I am struggling to pair the Amazfit Pace with my iphone. I scan the QR Code and get an Error Message that says I need to unpair the device from bluetooth. The problem is, it's not in the bluetooth list for me to unpair it. I tried other devices including an iPhone 5... same error issue. I reset my iPhone, I removed Amazfit App from the storage of my iPhone.
What is this error? What do I need to do? Is this an Amazfit App issue?
I cannot get past the QR Code screen to see or do anything more than drive myself crazy going to the bluetooth setting to remove the device, knowing full well, it's not in the list.
any help? Or is this a junk smart watch?
The watch is new? If yes, probably you must first update the firmware using and Android phone with Android 7.1 or older, or use a Huami tool to install at lest firmware 1.3.8. If it's not brand new, probably it was paired with another account, then you must first unpair it properly from that account...
Edit: if you haven't done it yet, restarting the watch a couple of times may help too.