HEVC videos made on S9/+ not recognized by Facebook - Samsung Galaxy S9+ Questions & Answers

So I did a test video yesterday, tried to upload to FB and got "It looks like you're trying to upload a file that isn't a video. Please upload a video in supported format."
This is with the FHD 1920x1080 30fps setting w/ HEVC. When I use the same setting w/ HEVC turned off, it uploads just fine.
I know FB can handle HEVC, because my previous phone (Axon7) I use HEVC video and uploaded those videos all the time without problems.
Can anyone else please confirm this happens to them so i can rule out specific issue w/ my device? If so, what's the next step - should we plead w/ Samsung or Facebook to f ix?

Hey! Please update your FB app to 171.0.0.49.92. I've had the same thing coming up for the past day all works like it should ??

Related

Quick question: uploading to youtube

I'm trying to upload a video to youtube with my galaxy S.
I got it uploaded but my question is:
Is there a way to upload in higher resolution that 240p??
The video looks fantastic on my phone but when its on youtube you can barely make anything out.
Any help would be great
(i tried searching but couldn't find alot of info)
Thanks in advance
Videos I upload I think look really good... how long ago did it upload? Videos right after their uploaded can be viewed, but are still being optimized.. 30 minutes after an upload is complete and the video should look great. Have you altered your camera video settings?

YouTube lacks a 60fps option on the G5

Thread title says it all. I've tried multiple attempts toward a solution, though none have fixed the issue. Google has turned up nothing as well, so I'm at a loss. The only option at the moment is to wait for an official update I suppose.
Anyone else experience this problem?
At a guess I would say because it is a new device Google might just need to update their servers list of 60fps capable devices.
Give it a bit the app needs to be updated
Same thing happened with the gs7
That's reassuring. Thanks for that bit of info.
Have you tried OGYouTube?
I wasn't even aware of it existing, but that sounds pretty good for things you want a guaranteed copy of. I'll definitely check into it, as it sounds like a nice companion app.
I still have this problem. I cant watch 60fps videos (720 60fps or 1080 60fps)
I had this issue and Had created a thread on this as well. I have seemed to find a solution...
See here...
XDA Thread Youtube 60FPS Issue(SOLVED!!)
I can say for sure that a video that was able to play only 480p can now play 1080p 60fps

YouTube only showing 360p max?

I've got my hands on a PPX4935 Android projector from Phillips.
It's running Android 4.4.2 and has true 720p output resolution.
Problem is, YouTube will only play at 360p max.
YouTube in Kodi works fine at 720p but with anything Kodi, it's a time consuming process.
YouTube Vanced from XDA also plays at 360p max.
What app or mod can I use for 720+ YouTube?
Projector is not rooted.
Hi did u find any app or mod for this problem?
Now i am facing this issue in my chinese android tv.If u got the fix please share
stock rom
S8-50LC firmware version 151016 S000456 - thanks to @Minto107 for providing download link. If download link does not works, please ping @Minto107
can you give me the another link? i can't open this one.
To help others in the same situation I found an app that works 720p and above on this projector... it's called "Smart Youtube" and choose the 1080 alt version (will install additional plugin).

LGV30+ video playback problem

I'm looking for a solution for a video playback problem my LG-H930DS (SEA) has after the 8.0 Oreo update. When I start the phone everything is working well, but after a few minutes of normal usage the built-in videoplayer cannot play video recordings made by the phone itself. It says "Cannot play video - This file type is not supported" Then I have to restart the phone to get it working again. But it fails nearly every day. I wouldn't mind this failing because I can choose a different app to play the gallery videos, but the problem is that Snap-chat videos fail to play as well when this happens, until next restart. That's the bug I cannot have. Also when the phone gets into the state of not playing videos, the ringtones and alarm clock make no sound.
To start the problem I only have to open a few random web pages in chrome, open the gallery a few times, play some videos , and in a few minutes of this usage video playback crashes. MX player, VLC and youtube still work though.
I have done a lot of troubleshooting for this problem:
Full restore of the phone
Flashed different firmwares, H930DS20b, H930DS20d, and the european variant H93020d
Tried with no apps installed, other then preinstalled ones
Tried it in safe mode
But the problem always remains.
I always use the same google account. And after upgrading to 8.0 the problem does not seem to start until I restart the phone for the first time, after that it's constantly failing. Don't know if it starts when the memory gets close to full or not, but nothing else is failing on the phone.
I have now downgraded my phone to the Android Nougat 7.1.2 (H930DS10d) and this problem is not there, no matter how hard I try to replicate it.
I can only find one link on google where this problem is reported. (problem #6)
I have contacted LG Support, and they had never heard about this, and wanted me to send my phone in for repairs. But I'm not willing to pay for shipping from Europe to Asia, if this is just a software problem.
Is someone else getting this problem, or does know a fix or a workaround for it? Or is there a way for me to view the errors the phone is running into?
Sorry for the long post, hope someone is willing to read it and give me a little help
I finally found out what the problem is. It's actually just media files in the storage I use every day. These files only contain audio, but have the extension .ts. Video playback on the phone fails because the gallery is trying to create thumbnails of them to display. The workaround for the problem was to place a .nomedia file in the folder containing those files, to hide them from the gallery. After that the problem stopped. I've been using these files for years, and it has never been a problem until Android 8.
have you tried some other video player?
stock one is quite basic and thin.
Hi, yes I do use another players, but the gallery is failing video plaback in snapchat and stopping ringtones and alarms from working aswell, without using the stock player.
Same problem here with LG V30
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
I've been using LG phones ever since the G2 and never had any other phone or any problems with them. This one though is getting really annoying.
I hate these Q&A format threads with a passion. I wish people would just open regular threads...
Jopson said:
I have the same problem with my phone I have the T-Mobile V30 and I have the same issue. I figured out not to take videos in 4k [email protected] works fine. But the moment I create a video at 4k it either starts playing and stops midway with sound continuing to play with frozen picture or it just says it doesn't support the video.
Click to expand...
Click to collapse
Have you tried other video players like VLC, MXPlayer?
Yes sir I did many players and VLC is always on all my devices and it also gets stuck. I'll try the .nomedia file and see how that works
And I have a problem with the smoothness of video playback in gallery, whether it's a bluray movie in mp4/mkv FHD format, or from camera in FHD or in 4k is always on Android 8.0 I have a delicate jam, how would he lose single frames every 0.7sec ~ 0 , 25sec. I came back for testing on 7.1.2 and it is perfectly smooth always, as soon as I updated to 8.0 version 20d or the latest 21h there are jam ... how b was an oreo error, quite a few friends did not catch up with this problem, I'm a perfectionist and I look at every detail whether it's a video or sound, that's why I chose the highest model of the phone.
LG releases more patches (already 4) and as soon as it appears oreo are staples. You can see that this is a pfroblem with support for video caps because MX Player also has micro jams on the hardware codec.
Interestingly, youtube is fluid.
I only hope that the Android Pie will be improved.
I'm having the same problem as well please let me know when you will find the solution to this problem of smoothness of video
At first it was running smooth AF but after some time i noticed the problem after 1 day of use.
Reseting the phone didnt work.

Question Whatsapp choppy video

Hi,
Since I bought GT 2 PRO global version (RMX3301) 2 months ago, I have an issue with sending videos (recorded from the main camera) as videos playback get choppy after being processed by whatsapp.
latest updates did not solve the issue.
However, if I record and send videos directly from whatsapp, the playback is smooth.
Anyone faces the same problem? Any fixes?
Exact same issue here, have been trying every different setting etc and nothing working.
Same here. Gdpr version
Sorry, I posted a fix I thought works but doesn't ...
If you change video options to 4k, 30-60 fps, it´s must work for you.
Is better ,but no, not working
Same problem
try turning of hevc (h265) video in setting, alternatively cut the video shorter using the editor and use the new video
same problem here. Just found out the culprit. if you download the video to computer and try to read the FPS, it always using weird number, like 28.97, 29.41, 29,33 fps. I guess that what really make whatsapp compression failed, it tried to upscale the frame rate to 30 fps but because the FPS never have constant rate, the output get choppy.
I tried using Gcam, and works perfectly, because Gcam always produce 30 fps video.
Realme should fix this bug
To solve this inconvenience (it happens in several mobiles that are not Samsung and Iphone), you must use the "VenLow" application (I suggest downloading the premium app from google) and that's it, the same application indicates how to use it and you can also watch videos on youtube. Greetings People from Chile.
Just noticed that problem was solved already

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