Crack on glass - Samsung Galaxy Tab S3 Questions & Answers

I assume my lovely daughter has dropped or knocked the tablet as I have a diagonal hairline crack across one corner. Doesn't affect use but its bugging the hell out of me!
So I understand to get it repaired is going to cost more than £300 (local shop). I could get a new one for £400! Or should I just sit on it (not literally) and wait for the S4 - missed MWC so expect after August now.
Even with this damage I'd expect to get over £150 for it on ebay so maybe not really worth doing anything.
Anyone else (UK) had a screen replaced?

bonerp said:
I assume my lovely daughter has dropped or knocked the tablet as I have a diagonal hairline crack across one corner. Doesn't affect use but its bugging the hell out of me!
So I understand to get it repaired is going to cost more than £300 (local shop). I could get a new one for £400! Or should I just sit on it (not literally) and wait for the S4 - missed MWC so expect after August now.
Even with this damage I'd expect to get over £150 for it on ebay so maybe not really worth doing anything.
Anyone else (UK) had a screen replaced?
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Click to collapse
When my son did this to his tablet I just put a screen protector over the screen and it was good as new. Obviously still cracked underneath.

its safer to put on a tempered glass protector and it take the bump.. than be penitent after the screen has cracked. also better to invest in a bumper cover. I learnt it the hard way with my Tab S 8".. spent INR 10k to get it repaired and another 2K for a book case. had i invested in a book case, i would have saved 8K!
Tab S3 has a hard case... bulky, but then i got big hands

snakez23 said:
its safer to put on a tempered glass protector and it take the bump.. than be penitent after the screen has cracked. also better to invest in a bumper cover. I learnt it the hard way with my Tab S 8".. spent INR 10k to get it repaired and another 2K for a book case. had i invested in a book case, i would have saved 8K!
Tab S3 has a hard case... bulky, but then i got big hands
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Click to collapse
I agree with a case but not a screen protector. Totally ruins the experience. I don't want to keep the screen in pristine condition for someone else's benefit. I want to experience a smooth silky touch screen for myself.

Related

does any of the screen covers work?

Thanks
I'm assuming you mean screen protectors? The original one that came with the phone is great... just try not to get dust underneath it. Makes it unsalvagable
As for other screen protectors... well, you get what you pay for. I bought a pack of 12 for about $15. A $1 screen protector is exactly that.
In terms....
If you're talking about the today screen then yes. Download the .Cab files on your device and open it on your device. Try that for now and if it say like exe. then more then likely you would have to active sync your comp to phone. good luck
I meant screen protector
the one that came with the phone is smaller then the screen.
Very annoying.
Yeag ut do
Try it but dont buy it... your phone will more then likely dent and scratch but it happens over the years. by the time your know it; youll be buying a new phone anyway. Im on my 4 xda over 2 years. IF your with t mobile; they will go into a big change really soon. phone is already in transaction to catch the 3G internet. Save that $15 to your nexts phone! by the time your know it 6 months later you have $45. good luck
I use Boxwave screen protectors with this device and all my past devices. I have good luck with Boxwave. One screen protector will last you 9 months to a year. I normally just carry my Wing (and my previous devices) in my front pocket with the screen turned inwards to my leg. No keys, pens, change or other things in the pocket. Never have had a problem this way.
I use ShieldZone's full case cover(film) on my wing...
even though the place I work doesn't sell them, I still take my keys to the case just to prove the point that cases/protectors are worth it..
I keep my Wing in my pocket, frequently with my money clip and/or pens... 2 months it's still in *great* condition.. sure the cover is getting a bit dirty, but I know when i remove the cover months down the road to replace it it'll probably look like new again
I just ordered a set of protectors from NuShield. They seem like a really great product. I'll let you know how they are when they get here. It was 3 for $11.99 US.
Im into selling phones and one thing I've noticed is that WM phones don't depreciate as much as say a Razr would. I read a comment about someone who says you shouldn't get one (and I respect everyone's opinion,) but that wouldn't be very smart. If you keep your phone in good condition + keep a screen protector on it by the time you come to sell it and buy a new phone you will be able to put more money on your new purchase (with the money made from selling your old phone) than you would with just the 15 you would save from buying a screen protector. For me this is a no brainer. Get a screen protector, and I don't mean the one that comes with it, buy a good one for like 20$.
Atleast once you do you won't care about touching her delicate parts cuz you'll be using protection
I just got my NuShield screen protectors in today and I think they rock. They're of a very strong plastic material that is absolutely clear, and it completely covers the screen, even under the bezel, without using any adhesive. No bubbles, nothing between the protector and the screen, absolutely perfect display. Cannot even tell it is there.
I read a post in another thread where someone bought a sizable skin from bestskinsever.com. I tried it out because they said they had such good luck with it. Its the first screen protector that I have ever put on that actually is invisible. No dust, no bubbles, looks perfect. You use a soap solution before you put it on and slide it into place. I used my fingernail to get the edges of the screen protector underneath the edges of the phone. Seriously, it looks like its not even there. Oh yeah, they are cheap as hell too.
i buyed a schreen protector , exactly to herald .. it cost $22 (it was only one schreen protector) .. i have it about 15 months of full gaming by stylus, and surving net by picsel brovser (a lot of slides by stylus) and i dont have 1 scratch on it... it is realy perfect .. perfect fits on my schreen, and it seems, it is undestroyable... very happy with it ...
i would say, you better buy one more expensive for a long of time than be still buing that, where one cost $1.. (my opinion)

Scratch resistant.. really?

It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
A few fine sand particles against the glass in a pocket will do more than two sets of keys.
Sent from my HTC One X using xda app-developers app
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
Normal glass won't even scratch if you take a key to it. Sand particles are what gets you.
Sent from my GT-I9300 using Tapatalk 2
If you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
☞ sent from my GS3
Read the waranty card, such normal wear and tear are not covered in the waratnty....
are you allergic to a screen protector and a back cover??
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Click to collapse
I am not allergic to either. The problem is that I ordered the TRIDEA ALIKE case on 8th June from ebay but there were some manufacturing problems and the case delivery got delayed. It should be here in a weeks time. There are no decent screen protectors available in the local market. The ones that are available on ebay will take 2 weeks to be delivered to my country. With the case still not delivered, I am still contemplating about ordering a screen protector online or waiting for it to hit the stores.
f you can't put a screen protector on a $700 phone then you should reconsider the decision of owning a smartphone.
Tip: get a back tpu case as well.
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Click to collapse
No one in their right senses would think of not putting a screen protector on a costly phone. Like I said, I was waiting for some screen protectors to hit the local markets since I already had a bad experience with shopping for a case online. I ordered it a month back and it's still not here.
I heard that the Galaxy s3 comes with an additional coating that repels oil. Could it be possible that I have only scratched this coating and not the actual glass. If yes, how can I tell the difference?
white_android said:
No one in their right senses would think of not putting a screen protector on a costly phone.
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Click to collapse
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
Speak for yourself sunshine
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Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
@ white_android, Your not getting any Sympathy from me and besides, it takes a certain kind of individual with your type of courage to advertise their COMPLETE STUPIDITY !
Case in point !
No where in your first post did you say that you took precautions to protect your $500+ high tech toy ! It almost sounds like your blaming Samsung for your stupidity and you wanted support from other users here !
ISN'T HAPPENING DUDE !
@phoenix
What makes you think I am stupid? I have had 2 phones with gorilla glass before I got my s3 and none of them got a single scratch on them ever. I started using a screen protector when my phones were a couple of months old since its human nature to not care much about old things.
I was waiting for a good screen protector to be available in the local stores because I only just got the phone and thought It was okay to wait for sometime before I get a screen protector. I had no idea the S3 screen was going to be this delicate.
white_android said:
It's only been a month since I bought my S3. I have 5-6 very tiny scratches on my screen which are easily visible in bright light. :crying:
It's like a group of scratches at the bottom center of my screen. I am still trying to figure out how I got them. I can assure you that I am not responsible for these scratches. :crying:
I have treated my phone with respect and yet it has developed these scratches. I have never dropped my phone. I have never kept it face-down on any surface.
The funny part is that the back cover on the Samsung Galaxy S3 sucks as well. Its got tiny scratches all over even though I have never ever kept the phone on any surface without keeping a micro-fiber cloth under the phone!
The only possible explanation for the scratches can be dust. Can I claim warranty on the phone since the screen is supposed to be scratch resistant?
I am super sad now
Click to expand...
Click to collapse
If I was in your situation, I would not use the phone untill I get screen guard.
Every screen gets scratches even if its scratch resistance.
IF YOU LIKE MY WORK, THANK ME BY THE BUTTON BELOW
Scratches don't affect the functionality of the device. Suck it up.
Also, scratch resistant not scratch PROOF.
If I was in your situation, I would not use the phone untill I get screen guard.
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Click to collapse
What screen protector do you recommend. Something that I can get quickly and has good quality. I know SGP makes the best ones but are they available in India. Ordering online means having to wait a very long time for the shipping! ;(
Scratches don't affect the functionality of the device. Suck it up.
My first reaction when I saw the scratches was "here we go" with a deep breath! . I am still feeling sad but I hope these are the last scratches I get on this awesome phone.
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Click to collapse
white_android said:
Sorry if I have offended you. :angel:
Looks like you have a lot of phones to not be worried about the scratches
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Click to collapse
1 SGS1, unscratched. 3 SGS2s, one with small scratch on screen and many chips in bezel, one with totally smashed screen (tram ran over it), one unscratched. 1 SGS3, tiny scratch on screen. 1 Lumia 800, unscratched (unused, to tell the truth).
I can barely see the scratch on the SGS3, it's ca. 3mm long, upper right of screen. And as said, since it was my fault for taking it to a beach, that's even less reason to beat myself up about it.
Screenguards seem to be the way forward for you. I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
Resale value!
I just don't care enough - phone's for using, and I can't be bothered with the hassle of "babysitting" it instead of using it.
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Click to collapse
That makes sense. I hate the fact that I have to treat my phone like a living thing. I am only going to do this to get a good resale value on my phone when I decide to upgrade just like i did with my older phones.
Anyway, does anyone have the answer to my question. How can i tell whether i scratched the screen or the coating!
Scratch resistant =/= scratch proof.
Sent from my HTC One X using xda app-developers app
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
I find a screen protector is the equivalent of wearing a condom during sex.... .
I don't wear a condom either.... I am married mind.
B3311 said:
Speak for yourself sunshine. My senses are where they should be, and I never have nor never will use a screen protector.
As posted elsewhere, got my first scratch last week, sand was the culprit, my fault though. Doesn't worry me. Sure I'll get a few more. Such is life.
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Click to collapse
I agree. I hate screen protectors and it killed me to spend $13 for the Rearth case for this phone lol
Sent from my GT-I9300 using Tapatalk 2
adamhill212 said:
Going on 3 weeks with my S3 and no scratches at all, anywhere. No screen protector or case, have never really liked them. Phone spends the whole day in my pocket or screen side down on my bed side at night and is holding up quite well for now :fingers-crossed:
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Click to collapse
In fairness, mine hasn't lasted the last 3 days on the beach.. It was hidden in my bag but sand gets everywhere. A few small scratches, but so be it my phone is staying naked.

[WARNING]Broken screens

Okay so I am sharing my experience for everyone. I had recently broken my screen, and I needed to replace the screen. I bought a screen digitizer off of eBay, and....Destroyed the phone sub frame. The reason I am posting is because I am warning all of you, you need to buy a full display assembly online. This includes the whole new display( glass and LCD) wires and bits, and a full subframe. Unless you are superior to an Asian 12 year old working in the factory that made your phone (hint hint, wink wink, you're not) than you need to buy a full assembly, or end up like me an destroy your phone.
Sent from my Amazon Kindle Fire HD using Tapatalk HD
+1.
Unfortunately, I saw this post after doing damage to my phone. The plastic housing that the digitizer /lcd sits in is verrrryyy easy to damage around the edges when you try to separate the screen. Heating it with the heat gun to get the separation actually makes it even more fragile and prone to damage. Thankfully I was able to return digitizer/lcd and get full setup from here :
http://www.etradesupply.com/oem-htc-evo-4g-lte-lcd-screen-and-digitizer-assembly-with-front-housing-and-light-guide.html
Hopefully things will go a little better this time.
Wow, that includes the plastic frame? I replaced my screen a couple of weeks ago (glass and LCD), and the edges of the frame did get slightly chewed up. It's not too bad, but I wish I had known abut this item.
On a positive note, I suppose I can get a job in China when the economy completely collapses.
Sent from my Nexus 7 using xda app-developers app
Ya my screen got waterlogged after I got trashed and left it out in the rain. Let everything dry out and thankfully all the boards and connectors work. I ended up going the cheap route and just buying a screen and not the frame. I almost successfully got the thing apart. I do have a small chip in the frame on the left side but my case covers that. I only paid around $50 but I did give myself around $50 in headaches. Definitely spend the extra $50 and just get the whole package.
If you do decide to try and separate the screen from the frame, use a lot of heat. Not necessarily high heat, but for a good duration. Get the adhesive nice and warm. Then pry it loose through one of the holes in the housing/frame (go at it from the back) and slowly work it away from the frame. Once you get it off, heat the adhesive back up and then add some 5 minute quick epoxy to the black adhesive pads in the frame. Then use some clamps and let the epoxy cure. There is a great video I followed below. It took me a while and I will probably ride with this for a minute until it bothers the hell out of me. My gf said she can't even notice.
https://www.youtube.com/watch?v=Ae52Ug8vFwA
case screen cover plastic sheet work?
I'm just wondering how many naked phones get broke compared to well protected?
Gnexd said:
I'm just wondering how many naked phones get broke compared to well protected?
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Click to collapse
I have a Incipio NGP case on mine all the time and I always have a screen protector installed (usually the cheap ones from Amazon). I have never had a problem with the screen until I left my phone out in the rain. The Gorilla Glass II is decently strong but only to a certain extent. I mainly use the screen protector from scratches if I accidentally put it in the same pocket as my keys.
I was afraid of breaking mine one day, fortunately for me my volume button went out first and I have Best Buys insurance and the replace the phone with no deductible.
Seems like screen issues are pretty common on this model. I'm on my 4th Evo now because the screen kept failing on me. Based on what I read it sounds like I'd never want to have to replace this myself.

Warning befor going case less

Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
Reb0rn said:
If something goes wrong with my ultra I will run it over with my car and use my home insurance. 100$ and i get a new one. Here in Sweden it's called "bad luck" insurance
Sent from my C6833 using Tapatalk 4
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Click to collapse
Lmao
Sent from my C6806 using XDA Premium 4 mobile app
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
poisonsushi319 said:
so do u think its worth it to get the $80 2-year insurance that the sony store offered me?
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Click to collapse
I wish I had waited and got the lte version and insurance but it was looking like they weren't gonna release the beast for America. I hope now it'll be a quick turn around fix now tho. But considering getting the lte version with insurance.
Did you crack it from pocket pressure or something hit it? Was your phone screen facing outwards?
u misses out the most important thing ppl came to this kinda of post to see
everything u said was aleady clear by your title
so
we re all here to see,,,,
How did you break it ?
hutchins said:
Well after having my z ultra for a month I decided to go nearly case less (have the Incipio Watson case) using a thin case, I managed to crack the glass over the screen in my pocket which renders the entire phone useless. I do realize that it was my fault for going without a case and not being extremely careful. But now that this has happened to me I want to let you guys know the after effects. Like I said I only cracked the top layer glass but due to design the touch sensitive portion also is damaged. They sandwiched the glass, digitizer, and lcd together as one unit with the digitizer glued directly to the glass so once cracked the entire phone has to be disassembled and glass, digitizer, and lcd has to be replaced as a assembly ($250us). This is not a cheap repair and I've found one aftermarket online repair shop that's charging $300us to fix with no guarantees. And they don't say whether it will still be water proof after repair. I called Sony before they announced the phone here and they told me due to the fact that it isn't offered here they would have to send the phone to the country of origin for repair and it could take a month or two before it returns. And they didn't have a firm cost of repair but $189 normal phone cost. I think due to the thinness of the phone made it extremely fragile with super thin glass (which is how I think they managed the use of metals as stylus) covering the screen. So I recommend getting protection that adds rigidity and screen protection or getting added warranty coverage to the phone to avoid my bad luck.
Click to expand...
Click to collapse
Just to let you know, while looking on the brando site, I noticed they had Z ultra replacement screens for $150.... Don't know their quality, etc... but I did see them...
I only have a Skinomi clear skin on mine. Front pocket, back pocket daily phone. Even the hood of my car dropped on it while using it doing a repair. No issues here pretty tough. Although I was sure I cracked it after that incident.
Yeah, I'm on the same boat.. How tf did it break?
alias3800 said:
Yeah, I'm on the same boat.. How tf did it break?
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Click to collapse
Had it in the pocket screen faced towards my leg in a squatted position (wasn't thinking and frustrated at the same time from work) and cracked it from pressure/flexing presumably since all cracks stem from single crack at edge. What's crazy is that it seems to still be cracking even though im not using it. Have pictures in tow.
Did you squat really low? or like sitting down position kind of squat? Did you feel the pressure on in your pocket?
I have the phone as well and I only have a gel case, but I'm always scared to sit down with it cause I feel a bit of pressure when I do.
I don't wear skinny jeans, just regular straight jeans.
just bought my 2 year insurance from sony.
poisonsushi319 said:
just bought my 2 year insurance from sony.
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What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
I have insuarance for one year. Here, in Spain, there is one for 69 euros. I have it for my Note 2 also and they changed entire sceen to it, 225 euros if i had to pay but insuarance paid.
trooper1414 said:
What is the clause for the insurance ...like is accidental covered >> and how long do you have to decide when to get the insurnace ??
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Click to collapse
its 2 years, u have 30 days from purchase date. it covers everything except stolen.

Cracked glass repair

I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.
rlmesq said:
I dropped my tablet and cracked the glass on the display. Besides the crack in the outer glass, the display and touch input both work just fine.
I've noticed replacement glass on Amazon for about twenty bucks. A local repair place says that doesn't do the job; the display needs to go to a place that can refurbish the display and laminate new glass, at a cost of about $175 USD, with another $110 for the shop to remove and replace the display.
Is this legit? If it really is that complicated, does anybody know of a reliable shop that will just do the whole job my mail, hopefully for less money?
Thanks.
Click to expand...
Click to collapse
Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!
N1NJATH3ORY said:
Your better of selling the tablet and taking the hit and pick up a new one, as it's a huge job replacing the glass only!
Also, the screens alone are £300+ and you can't get any local shop to replace the glass only, as you need specialist tools it's no small task but if you’re looking to repair it, the quote you been quoted is pretty fair!
I know it’s too late but why on earth didn’t you purchase a case for your tablet? I’ve got the supcase on my Tab S6 LTE amount of times mine has gone flying across the room I would have had a shattered display and shattered rear glass but thanks to the case not a mark or crack!
Click to expand...
Click to collapse
I have a case. It was a hard drop.
Sent from my SM-T867U using Tapatalk
Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.
corwin_amber said:
Sorry for you. In case it is only a single crack - have you thought of only putting a protective glass above it? That way it is sealed and might be less visible. Maybe you want to share a picture.
Click to expand...
Click to collapse
The crack is almost invisible and I can't even feel it, but it's annoying that it happened. A local repair shop is sending the screen in for refurbishing when they have several orders lined up.
Sent from my SM-T867U using Tapatalk
UPDATE: Sending it directly to Samsung turned out to be the best option. It was a total of $280, including an upgrade to two day shipping.
I dropped it off at UPS on Friday, it was received on Tuesday, and I got a notice that the repair was completed today (Thursday, Christmas Eve). Even with holiday delays, I should have it early next week.
At that rate, it's about the same price as a year of carrier insurance + deductible.

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