Hi,
yesterday I received my Oreo upgrade on my LG v30, and since then, my watch doesn't show the weather correctly anymore (most of the time it just shows 0°C, sometimes it's fine for some minutes).
I'm not sure if this is a problem with my phone in general or if this is a common problem with Oreo and the Stratos.
Anyone else facing the same issue?
The Stratos is on latest int. Firmware: 2.3.2.7
UPDATE:
After rebooting watch and phone twice, it seems that the problem is fixed (at least for now...)
Looks like a permission problema. Amazfit needs to connect to the Internet to get weather info, make sure it has all the permissions it needs and it's not listed in any battery saving feature/program.
Related
Call notification issue of Amazfit Verge on Samsung S8+ (Temporarily Solution)
I think maybe I know the problem of call notification of Verge, but I would like to hear more from other person who have this issue before I contact the Amazfit Support.
Samsung S8+: Android 9, update to newest software (2019-NOV-8).
Amazfit Software: update to newest software (2019-NOV-8).
Verge Firmware: 3.2.6.0, US Version.
My Amazfit watches (Pace, Verge, GTR) actually disable all the features because I only need the “Call Notification” function.
Testing procedure:
1. Unpair the Verge (This will cause the Verge factory reset).
2. Use Amazfit software to scan the barcode and activate the Verge.
3. On Verge, swipe left and choose Phone, swipe left 3 times. You will see a "Bluetooth Phone" option.
4. On Samsung S8+, Setting -> Connection -> Bluetooth, You will see all the bluetooth devices.
5. My Pace, Verge and AND GTR have Bluetooth profile, the Verge connect as a headset. Except the Verge, Pace and GTR work fine. This means my S8+ Bluetooth and Amazfit software are OK.
6. The “Amazfit-23F5”is my Verge, tap the DEVICE SETTING icon, You will see the a Call option.
7. If you try to enable the "Calls" option, after swipe the bar, the setting goes back to disable automatically.
8. The only way to enable this option, you need to use Verge (Step 3). You swipe the “Bluetooth phone” bar to off then on again. You will found the Calls setting on S8+ become Enable. This means actually this function control by Verge.
9. Now you can make a call, the Verge will notify there is an incoming call, hang up the call by Verge then call again. The Verge didn’t receive anything (sometime the screen will on, but no vibration, no sound).
10. Go back the check the Step 6 on S8+, you will found the “Calls’ become disable after first call. This cause the notification will not work anymore.
11. So I re-enable the Bluetooth Phone Setting every time after I received a call, this is a “Temporarily Solution” but It worked.
I test with this procedure for 3 times and get the same result !
The communication path should be Verge <-> Amazfit software <-> S8+. So I am not sure why the Calls setting become disable automatically, both of software and firmware may cause this. The call notification didn’t send by s8+ all because the Calls setting was disable.
Please leave your comment and test result, thanks !
Yep, I came to the same exact conclusion. I even factory reset my Verge with the same exact outcome.
What's weirder is the second time I tested a call, it worked fine, but the third call is when the answer phone notification on watch got cleared immediately.
EDIT- I'm using an S10 so I wonder if it's a Samsung issue...
The same problem
I have the same problem. My phone is Samsung A40. I came to the same solution, like you. And after that I've found your post. But I don't know, what to do. I didn't have this problem before. But I don't remember if it was before changing my phone or software.
So I exchanged the watch for a brand new one and the same issue is still there. I don't understand why more people aren't complaining about this.
I also having same issue with my note 10, can't enable the call function
Sent from my SM-N970F using Tapatalk
same problem, samsung S9+ and the test works fine but does not pair with the samsung. whats the easiest way of contacting the support? or has someone found a way by now?
estrre said:
same problem, samsung S9+ and the test works fine but does not pair with the samsung. whats the easiest way of contacting the support? or has someone found a way by now?
Click to expand...
Click to collapse
update: guess what, the support is just some random screenshots, don´t even look at the info you provided (told me to update to the latest version when my version # was already in the ticket). waiting to see if any one of you fine folk can find a workaround
estrre said:
update: guess what, the support is just some random screenshots, don´t even look at the info you provided (told me to update to the latest version when my version # was already in the ticket). waiting to see if any one of you fine folk can find a workaround
Click to expand...
Click to collapse
Yeah, support is just sending me a new one (will be my third now).
Hello all, new user here.
I just got Amazfit Verge, I'm using it with iPhone XR and I have a problem, the watch has constant reconnect issues, when for example I'll go out of phone range, it won't reconnect (or reconnect only one device as there are two devices visible in bluetooth menu, one for calling and contacts and one for notifications it seems). I've removed and forgot the device that is for calling and now it reconnects like 70% of time which is still no good. I didn't find any info about that in google but maybe someone has faced similar issue and found a fix or has a clue if any custom rom fixes that?
I like the watch a lot but that problem is realy annoying.
i have same problem with my verge and iphone 7. i did factory reset both devices and nothing changed. after that i synced the watch with old an android phone s3 mini and the watch perfectly worked. i think there is a problem with iOS
Hi,
Every once in a while I get the message 'connection failed, update to the latest app to synchronize data'. I click the message away and I get back to my watchface, only my screen stays always on after getting this message. I always have to reboot...
I did already a factory reset, but didn't helped. I have a custom watchface, could that be the problem ? Or is it something else ? Anybody ?
Does it happen when you have default watch face?
iyengar said:
Does it happen when you have default watch face?
Click to expand...
Click to collapse
That I have to test...but don't want to have the standard facewatch anyway...
I did test it. Have occasionally the message on all tried watchfaces...I use the zepp app in combination with notify and fitness. Any one a solution ?
Maybe downgrade firmware and then update again to latest firmware? This sometimes fixes bugs..
I have the exact same problem with the Amazfit GTS . I have the same combination (Zepp app + Notify and fitness) and every few hours (or even more frequently) I get the same message and the screen stays on until I notice. Even if I press the screen for the message to go away the screen stays on until I also press the physical button.
Also besides that, the battery drain is awful. I used to get around 20-22 days of battery (with Amazfit app and Notify and fitness and everything enabled, even continuous heart rate) and now with the exact same settings i 5-6 days.. I can only get 1 day more if I disable things.
Problems started back in late August, early September when the Amazfit app changed to Zepp app but I am not sure if this is a fault of Zepp app or a problem between notify and fitness and the new Zepp app.
I have tried to do a factory reset to the watch, to delete zepp app and add it again etc etc but nothing changed. I have the default watchface and never used a custom one.
If someone finds a solution please inform us.
Just curious if anyone found a solution. I am having the same problem with connection failed, update to the latest version and I am on the latest version of notify app. Please help, thanks.
Without notify installed I have no problem.
By the way.....
I am on Android 11 with OnePlus nord
Hello
My watch has been working good for the last 3 months but lately acquiring GPS not working the first time when I enter running, I have to closecand open it again, also GPS is giving me crazy paces I am a beginner+ runner but it gives me pace of 1min 27sec / km while it should be around 5min 15sec, I tried update to firmware 2.8.5, but same issue I even tried factory reset same issue.
Can you please tell me what is the issue and how to fix ?
Hello all, I updated my iPhone to iOS 16 beta and my notifications are not working at all. I know there was a fix coming as an update for the Zepp app which I did (7.1.5) but I am still not able to get anything from my phone into my watch. Notifications, calls, nothing at all. I tried submitting a ticket to support but got no response.
Any help is appreciated, thanks.
Exactly the same problem here. iOS 16 (not beta) and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
I have a watch face that indicates if BT is connected or not, so that's how I know when it's disconnected.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Don MC said:
Exactly the same problem here. iOS 16 and Zepp 7.1.5 (was on Zepp 7.0.3 and it was the same). I have an old Bip in my desk drawer that I tried to activate instead of my Bip S Lite and it actually did receive notifications, until it very soon didn't anymore.
It also seems the watch disconnects itself from Bluetooth from time to time and won't reconnect until I open the Zepp app and do a sync.
So same problem on both Bip and Bip S Lite. And it seems those aren't the only models affected. There are reports coming from here and there.
Click to expand...
Click to collapse
Same thing is happening with the Bluetooth too. It gets disconnected and it does not reconnect at all.
Yeah I have seen reports from other watch users and some of them have already been able to fix it but I have tried everything so far with no success.
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Don MC said:
I have also tried factory resetting the watch(es), forgetting the Bluetooth bindings and uninstalling/reinstalling the Zepp app many times, but to no avail.
EDIT: Have now submiitted 3 reports via the Feedback function in the app. Each one more detailed than the previous.
The latest one:
Watch not receiving notifications and constantly disconnecting from BT.
iOS16, Zepp 7.0.3 and 7.1.5
-Problems started with iOS 16, I think.
-Notifications for Phone calls, WhatsApp, Gmail and SMS. None of them work.
-Watch keeps disconnecting from BT and will not reconnect until I open the Zepp app and do a sync.
-Will not reconnect BT automatically after being out of range.
-I have tried every setting in the App itself and in the phone's settings.
-I tried my old Bip watch and it did show a notification, but only once. Then it too stopped receiving them.
-I have factory resetted both watches many times and uninstalled/reinstalled the Zepp app a couple of times.
-Have made the phone forget the Bluetooth binding many times.
Click to expand...
Click to collapse
I have also done all that and nothing has worked.
Mine started on iOS 16 beta before 16.1 like the update before it and it broke. First time I updated to the beta it was working fine but then the one right before 16.1 that’s where everything started.
Got an update to the Zepp app on my iPhone yesterday (v. 7.1.6) but it doesn't seem to have made any difference. Still no notifications.
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Just got another Zepp update in the App Store. 7.1.7.
Still no cigar.
There will be no more Huami watches in this household.
Don MC said:
I'm beginning to think the problems have something to do with how iOS16 handles Bluetooth connections. The bug is either in iOS16 or in the watch Firmware (although other Amazfit models are affected too).
I base my asumptions on the fact that the watch has trouble reconnecting to BT after being out of range or after it's been restarted. If I restart the phone, however, the watch usually gets connected.
So if it is the phone that initiates the connection, it usually works. But if the watch itself tries to connect, then it doesn't work.
But then again, the notifications do not work even if I keep the Bluetooth window open on my phone and the watch is 100% connected when a message arrives. Strange.
There is also something weird when I make the iPhone forget the BT pairing to the watch. It usually immediately rediscovers the watch and tries to pair again. This happens even if the watch is set to NOT be discoverable.
Click to expand...
Click to collapse
My apologies for my absence, I am not getting any notifications and honestly lost hope on this. I understand that this is something that might take time but 3 updates later, no real resolution or acknowledgment of what is actually happening.
I also believe that this issue has to do with the connection that the app has with the iOS16 beta since it started after an update. I got beta going, and everything was going smoothly, received an update and everything went south after that with no success or real connection whatsoever.
I just updated the app to 7.1.7 as you did and still the same, the only difference is that it seems the connection is more stable as it has not been disconnected yet and still shows connected without any issues.
I have not encountered the situation you are experiencing in that even if you unpair the watch the phone forces the connection again.
Indeed, I think this will be my last Huami watch. My wife is dying to update to iOS16 but I have warned her multiple times not to since it will break the connection.
Right now I just feel I have a regular watch that I have to charge in order to see the time...
It’s not the iOS beta. I was on the official 16.0 to 16.0.2 and the problem was there. Jumped on the 16.1 beta to try to solve it, but no luck there either.
Threw my Amazfit in my desk drawer and bought myself a Withings Scanwatch.
I finally am able to receive my iMessages on my Amazfit GTR4. On the Notifications in iPhone, go to Messages, and make sure in the Lock Screen Appearance-->Show Previews-> When Unlocked. Mine had changed to Never, as soon as I changed that and synced the Zepp app, now my messages are going through to my watch! Just thought I'd share what worked for me.
Seems that the Zepp app version 7.2.1 has fixed the notifications on my watch. They took their time, I might say.
...aaand then I updated my phone to iOS 16.1.1 and the watch (Bip S Lite) stopped notifying again.
EDIT: My Amazfit Bip on the other hand seems to be notifying just fine. Think I'll be using that one for now.
It definitely seems like the Bluetooth on my Bip S Lite is broken somehow. It won't automatically reconnect after it's been out of range/disconnected. I have to manually open the app to connect it again. And still no notifications.
I've contacted both the seller of the watch and Amazfit. Let's see if they have anything to say about it. I'm using the old Bip for now.
Dusted off my old Bip S Lite and paired it to my phone (or rather reactivated it, since I never did unpair it). To my surprise, it updated its firmware (to 2.1.1.86). Will try it and see if the notification issue is gone.