[Q] Can't connect via USB and update to marshmallow either - Sony Xperia M4 Aqua

Hey guys. I got an unusual question for you. While I'm waiting for my iPhone to be serviced I have to use my old Xperia m4 aqua as a back up device. My point is I cannot get the device to get the 6.X marshmallow update via otg and I can't get the device to connect to USB. I tries using other cable, Port and even computer but I can't get it to work. Tried all the drivers and even the Sony companion software but I only get the device to charge via the USB. I did not root the phone or install any software to malfunction but it's still odd to me. Still I got Xperia z3 and my laptop and computer recognize the phone so it's not about drivers or cables. Using Windows 10 and Windows 7.
I have storage on the device and 64 gig SD so the storage is not issue here.
Any ideas?

I am having the same issues with the usb. Did you manage to solve it?

Related

[Q] Can't connect the phone with PC using USB cable.

Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
strballer said:
Hello guys, I recently bought an Atrix 4G from UK. The problem is that when I connect it with USB cable with PC (Windows 7 32bit) the PC recognize that the phone is connected but nothing appears on the notification bar on the phone. First tried with original FW 2.2.2 orange, after that rooted, unlocked the bootloader and installed CM7 but it is the same thing with it. I installed the latest USB drivers using motorola driver installing program from the official site, tried with other cable but nothing. RSD lite recognize it if this will help.. Does anyone know how to fix this issue.
Click to expand...
Click to collapse
Question for you.... do you have an micro sd card in the atrix? That could be an issue. Also, you can look at your computer's usb settings to see if your phone can be forced into usb mode that way. Just giving some ideas.
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
strballer said:
Yes, I have SD card, tried without it but the same thing - no notification on the phone and nothing happen on the PC except the sound of connecting a USB device. How can I force it in USB mode?
Click to expand...
Click to collapse
Try looking in settings of the computer for USB drives.
That's when I start exploring a bit in that area when stuff doesn't connect to my laptop.
Sent from my Atrix XDA Premium App
Didn't find this function. Anyway the point is that the computer recognizes the phone but the phone does not show anything in the notification bar.
I just solved the problem :
1 - Turn off the phone.
2 - Turn on while holding volume up (RSD protocol mode)
3 - Connect the phone with USB cable to the PC, wait for windows to install the drivers, and disconnect.
4 - Restart the phone, and before connecting to the PC type in the dial box #5.
5 - Connect it with the USB cable.
I saw this advice from other forum.
I know it sounds stupid but this worked for me. Thanks anyway for the separated time.
Thank you
your advice saved my life
Lost usb connection with my laptop and home pc 3 days ago
Tried everithing you know what I mean
Most advices are for babies in kindergarten:
- bad usb cable
- wrong usb port
- usb debugging
- drivers
BS!
#5 really works / you need actually dial #5 with your phone app and then quick connect cable
I had the same problem ... I had to send it to motorola for warranty and they changed my mainboard!
Sent from my MB860 using Tapatalk
try the usb ports in the back of the pc with the "original usb cable for the atrix
also if your rooted download a teathering app called pda.net install it on your phone and pc it will provide proper drivers for the atrix
at&t atrix's had to do this when we were on 2.2 and it sure does work!
Thanks!
Thank you for this! Dialing #5 made the trick!

[Q][HELP] Xperia P won't connect with PC (Charging only)

My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Try unticking "Enable USB Debugging" and then connect your phone to your PC. With PC companion installed your phone should normally be recognised by Windows.
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
Install XP drivers from Flashtool. Also install fastboot drivers from flashtool.
Here's the steps:
1.) Open Flashtool
2.) Open Fastbootmode in FLASHTOOL, (from the thunder icon)
3.) Connect your device in fastboot mode
THIS STEPS SHOULD BE DONE FAST
4.) After connecting your device, select Reboot into fastboot mode (via Fastboot) from the Fastboot Toolbox, (right side)
5.) Congrats, you are now in fastboot, flash any kernel you want with autoroots.
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
i had the same problem... when i try to connect it says no device detect. i was using go launcher but when i used the original xperia launcher and closed the go launcher.. the pc companion detected my phone.. not really sure how that worked.. but it did.. >____< it was hard to follow the technical solution in the internet.. so im glad my problem was simple as that.. just check if you had the original xperia settings.. and try to connect to pc.. hope it works for you too!
Kik0o said:
My Xperia P just won't connect with PC, it just behaves like its on wall charger when I connect the cable,
no notification about storage mount, not even a sign of phone connected to PC. Neither on Phone or PC.
No driver install on PC, no notifications about device connected. Not a single error notification on PC. Even cant find phone in device manager.
PC companion cant find the phone, even flashtool cant find the phone, I cant get into fastboot mode too (installed flashtool drivers).
Tried every driver, cable, usb hubs, other PC, Windows 8, 7... nothing.
USB Debug is ticked in phone, PC Companion install too (still didnt start), tried hard reset too.
Its same problem as here: http://forum.xda-developers.com/showthread.php?t=1837977
Details about phone:
Xperia P
6.1.1B.1.54
Bootloader unlock possible but still cant get into fastboot so no way to do that.
Bought in Poland (T-Mobile PL branded, probably sim-locked?. But I'm using Slovak T-Mobile and it works)
Please help, I dont care about USB Storage now (I can get to it by Airdroid) but I want to root my phone and Im not able to do it beacause of this.
Click to expand...
Click to collapse
You should choose "Let me pick a list of device drivers from my computer" and find your phone driver that you installed before.
Sony Xperia P Nt connecting pc charging only
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
Try another USB cable
ChikeD said:
Try another USB cable
Click to expand...
Click to collapse
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..
thirupathiji said:
I tried also..in the same cable its connects to fine another phones..
it not shows msc mode..mtp mode only.
now i connected my phone into pc.but no usb storage option shows me..
Click to expand...
Click to collapse
Could be the port then. Definatly seems there is no data connection
ChikeD said:
Could be the port then. Definatly seems there is no data connection
Click to expand...
Click to collapse
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
The port is where you plug the USB cable into. It's probably damaged.
ChikeD said:
The port is where you plug the USB cable into. It's probably damaged.
Click to expand...
Click to collapse
How to change the port.? s u think correct.
thirupathiji said:
How to change the port.? s u think correct.
Click to expand...
Click to collapse
Unfortunately the port is part of the main board and cannot be replaced
I've seen at least one forum member that reported to fix his port by pulling the contacts with a needle, though I would not recommend it at least untill you have confirmed this is in fact the problem, at service or lab/store.
thirupathiji said:
no ports on there..if u connect any device it will shows driver installation .this option is not shown to connect my phone.
Click to expand...
Click to collapse
My Phone is connected to pc.No driver installation what is the problem?
Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)
edwardenglish said:
Hello,
I have an Xperia P and since yesterday I have been having the very same Problem!
I can connect the phone via USB with my computer but the only thing it would do is: CHARGE
no data connection via usb.
I tried everything i know, like rebooting, entering fast boot mode, installing Sony Companion, enabeling / disabeling usb-debugging, deleteing old junk-data to decrease the amount of elemtents on sd-card... but nothing happens. neither windows nor ubuntu-mint will recognize my phone except from charging.
has anyone of you found a fix for the problem?
i run: nemesis kernel v.6.3 and Honami MoonWalker HD V6 (but i think its not a problem of kernel / ROM because i've been using this combination for a while now and it always worked!)
Click to expand...
Click to collapse
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...
thirupathiji said:
how do you run nemesis kernel v6.3 and honami moonwalker hdv6..???how it works??pls upload image or video...
Click to expand...
Click to collapse
What exactly do you mean?
Do you want to know how I installed it on the phone? Then you should look for some tutorials, there are plenty.
Or do you want to know if it is actually working? I can tell you, it is, don't know why you wanna get a video or screenshot, because its actually not really realated to the thread's topic
thirupathiji said:
i installed sony pc companion is not detecting my pc.usb debugging enabled.flash tool not detects....but i switch off my phone and press volume down + power key (vilot color) fast boot is running.....but it is not detected in flashtool and other...i tried windows xp,7,8,8.1 also.
Click to expand...
Click to collapse
same thing happening with my Xperia S :crying::crying:
if u find any solution plz tell me
Any news about this problem? Im facing exactly the same problem.
The phone works, but no USB connection. I cant enter in fastboot, nor flashmode, or whatever.
Tried all trick described in XDA, (rubber band, full charge, full discharge, etc...)
Factory reset doesn't help too.
update:
I have been using the phone without usb Connection ability for a while now and transferred data files via wifi-app on my computer when I needed to.
Eventually the phone died yesterday, because it is not charing anymore ;(
First it started like this:
I had the charger plugged in and it recognized it, showing the flash icon within the battery icon. But nothing actually happened, in fact, the battery kept draining.
So i tried differend chargers and cables but nothing worked. I wasnt able to prevent the phone's battery from completely depleting. Now, the phone won't turn on anymore and when I plug in the charger, the red Status LED will turn on for about 5 minutes, then it turns off again and nothing happens. I can repeat that but i figure, the battery is not getting any energy from the charger
Does anyone know how to fix this, yet?
The phone is slightly over 2 years old...

tablet z cant connect to PC

Hey guys i just got my tablet z a few days and i need some help please!
I tried to connect my tablet z to my laptop, but Im having some problems. My laptop only recognise SGP311 and wouldnt let me to looks open files and putting music to my tablet z. The weird thing is I have installed the Sony PC companion from tablet z when I first connect the tablet to my laptop via usb! BUT it wouldnt let me do anything else! I tried different connection mode, if I use MSC, it will ask me do I want to install Sony PC companion, and if i press skip then it wont do anything, when i press yes it just runs the installation program only. I tried with MTP by laptop wouldnt connect at all. My computer wont even response with this mode... Do I need to install special tablet z drivers for it or is there a problem with my tablet z? Im using a win 7 x64, and all my usb ports are working properly...:crying:
Try connecting it in debugging usb mode. Or try different usb port.
The question is why cant it connect on MSC (mass storage) i mean i've used other program like usbmassstorage (for my SG II ) it works but it wont work with this tablet why?
dhruvaz said:
The question is why cant it connect on MSC (mass storage) i mean i've used other program like usbmassstorage (for my SG II ) it works but it wont work with this tablet why?
Click to expand...
Click to collapse
Im having the same problem. Ive installed the companion software, made sure its updated, turned on usb debugging and still nothing
Try uninstalling the pc companion.. And reinstall it again..
Sent from my SGP311 using J.A.R.V.I.S

Xperia x10i help required

Hello,
Just picked up one of these 2nd hand for a young man I know.
It has a custom rom on it that has issues.
I am trying to use sony pc companion to try to fix but for some reason I can not connect to pc.
I plug in the usb cable but nothing shows on the pc.
Hoping someone can help me please.
I have tried 2 different leads but still nothing.
Cheers
Android Noobie said:
Hello,
Just picked up one of these 2nd hand for a young man I know.
It has a custom rom on it that has issues.
I am trying to use sony pc companion to try to fix but for some reason I can not connect to pc.
I plug in the usb cable but nothing shows on the pc.
Hoping someone can help me please.
I have tried 2 different leads but still nothing.
Cheers
Click to expand...
Click to collapse
If the PC is Windows 7 or 8 you should see a USB connection.
Any USB 2.0 MicroUSB data cable should work.
When you plug the USB data cable into the PC and the Sony Ericsson Xperia X10i phone, do you get an LED light indicating the phone is being charged(powered) via the USB port? You should see an LED power light.
On the phone you can enable USB debugging ( Settings ► Applications ► Development )
This won't 'enable' the connection but it does:
a) Provide an advance software connection between PC and phone for software updates and etc.
b) Displays a little Android icon on the phone to show something is connected.
When the phone is connected in USB data mode, you should see a new drive appear on the PC.
These are just very basic things but just covering them as we progress through to a solution.
PC Companion is a good app to start with to restore the phone back to stock firmware.
Another Sony Application is Sony [Ericsson] Update Service(SEUS) Sony Update Service
Sony Update Service just focuses on the firmware update and does not have the PC suite and Tools of the extended PC Companion application.
SEUS may provide the 'kick' the PC needs to request access to look for SEMC USB drivers to establish phone/PC connection.
There is also Flashtool.
This will still need the PC to provide USB drivers, which is should prompt for, but could require manual driver configuration.
In the Flashtool folder there is a driver install app that prompts for drivers of a given phone, but this is not always a 100% sure fire solution.
So, I'd check using SEUS to start with and see if things improve.
Thanks mate.
I did SEUS and it said the phone was up to date.
I tried again to use Sony pc companion.
I get to the part where it says drop down the menu and tap usb then mount.
The phone does not do that.
When I drop down the menu all I get is usb debugging.
When I plug into pc via usb lead I see an icon which says cd drive I but I can not open the drive.

[Q] My Device Won't Connect To Pc via USB

Hi everybody.
I've Been using Xperia z2 for around 10 months,
never faced an issue of this kind.
I connected My Z2 for data transfer but it won't connect to PC via USB No light indication no charging nothing.
I thought may be my usb port had some issue so I tried with my other laptop. but the problem is same.
I went into the recovery mode and connected again.. now the MTP mode is working fine.
But it doesn't work within the OS.
would really appreciate any help

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