Touchscreen gone crazy when receive incoming call while charging - Sony Xperia X Questions & Answers

hi all,
i need your help for my problem
from the first time i used this phone already got the problem.
everytimes when phone charging ( or after charging ), the touchscreen gone crazy if i got an incoming call and at least 2-3 times incoming call. after that everythings normal. FYI, the touchscreen does not has a problem while using daily or playing games whole day...just happened when i charge the phone and incoming call. I dont know what is the problem, in my area doesnt has a sony service center. First i thought it was a software problem but after update to the latest version, the problem still exist.
is anyone has the same issue ? how to solve it ?
my phone xperia x f5122
Thanks for your attention.

what is your build? how did you update? rooted phone?
please give more details!
try reflashing the rom!

YasuHamed said:
what is your build? how did you update? rooted phone?
please give more details!
try reflashing the rom!
Click to expand...
Click to collapse
Thank you for your replied.
Current build number : 34.4.A.2.50 ( April 1 security patch ).
I just updated normally via wifi.
Still stock rom and i didnt root it.
The problem exist when im charging the phone then call coming or i switch on/off the network...screen starting gone crazy. I guess it always happen when i switch on/off the network, thats why when call coming the screen start touch itself ( with the charger plugged in ). It will be normal after 2-3 times call, i cant answer/making the call so very annoying. I have to wait after screen back to normal after 2-3 times call. I have never face this kind of problem with other phones so thats weird.

hero.li said:
Thank you for your replied.
Current build number : 34.4.A.2.50 ( April 1 security patch ).
I just updated normally via wifi.
Still stock rom and i didnt root it.
The problem exist when im charging the phone then call coming or i switch on/off the network...screen starting gone crazy. I guess it always happen when i switch on/off the network, thats why when call coming the screen start touch itself ( with the charger plugged in ). It will be normal after 2-3 times call, i cant answer/making the call so very annoying. I have to wait after screen back to normal after 2-3 times call. I have never face this kind of problem with other phones so thats weird.
Click to expand...
Click to collapse
since its bootlocked phone there is nothing much can be done on the software side
if you hadn't dropped your phone or anything, try flashing different build / country / version and check!
this is the first case i am hearing.
if it stays the same you may have to take it to the service centre

Related

[Q] Receiving Same SMS multiple times + Sometimes No Calls

Hello,
i recently changed from HD2 to SGS2 and im really new about how things work on this side..
My Problems are:
I receive the same SMS multiple times.. It usually stops when i get another SMS but then it continues with that new one..
When screen is off (standby) i dont receive any calls.. It keeps ringing on the other side but i dont see anything on the phone.. Just when i have the phone beside any radio or speakers, i hear that something is coming (you know that mecanic sound that comes from PC speakers etc.), but there is nothing on the phone.. Also same for the SMS'es, i get the SMS'es after i turn the screen on..
When in standby, it shuts off the Wifi, even if i set up the Sleep Policy to never..
So i suppose, the phone shuts almost any radio, when in standby (maybe something like flight mode).. And i dont know what are those related to ? Should i just change the kernel (if so, which one ?) or completely change the ROM and everything..?
My Phone has currently Android 2.3.3 (i think it is an official standard rom)
Kernel: 2.6.35.7-I9100XWKE7
Mobile Company: SIMYO - Germany
Hope there is a solution..
Thanks
just wanted to up the post.. give me at least some ideas, even if you dont know any solution..
thanks..
same problem here...
Push...
Problem is still there.
Upgraded to a bunch of different ROMs and Kernels but nothing has changed so far.
Have the same problem but also some more info
My problem started a week ago, same symptoms. I also noticed that one of my apps was stalling, Total call recorder. Just uninstalled it and the problem have been solved for an hour right now. Ill keep you updated when more time has past.
I have a Samsung Galaxy S2 , Android ver. 2.3.5 Original
i had the problem always, even after hardreset, so i think it wasnt a software problem..
i gave the phone for repair on 14. sept. and im still waiting.. it came aready 2 times as "repaired" but the problem was still there..
i dont know if im unlucky or if samsung sucks..! either way im waiting for more than 3 months and dont know what else i can do..

[Q] HELP! Wifi stop working for samsung galaxy S2

Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
anyone here to rescue me from this problem ?????
facing same problem
hi, i am also facing the same issue....my phone does exactly same what u have mentioned...it even shows ERROR under wifi option sometimes. i have tried restoring updating the firmware but nothing has helped so far. apart from that my phone sometimes gets heated a lot and battery drains like hell n it takes a hell lot time 2 charge sometime....
if u were able to find the solution 2 ur problem plz help me out plz...m completely unsure weather its a software issue or a hardware...
plz do help me out
thanks
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
imileimile said:
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
Click to expand...
Click to collapse
yaa i have tried connecting to different router but no help...my other 2 laptops and my nokia ph is very well running on that network bt nt my sg2..
android version- 2.3.4
kernel version XXKG1
plz help me out if u can...
thanks
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
I recommend to flash the latest stock ROM for your region.
You can find many official firmwares in Intratech's thread => http://forum.xda-developers.com/showthread.php?t=1075278.
Please read the first post carefully.
After flashing the ROM, you should do a hard rest (by dialing *2767*3855# in your phone).
Hope this will help!
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Athavan said:
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Click to expand...
Click to collapse
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
vishesh26 said:
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
Click to expand...
Click to collapse
omg...so many of s2 users are suffering from this issue...
users who solved this issue please giude us...
SOLVED
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
hey guys... had this exact issue with my s2..and suffered a lot due to this for the past 1month..
i tried fw upgrade,cfw,and every possible solution... went to Samsung service center and they said that they have tried flashing new os but no use.. so they asked me to handover the phone on Tuesday(tomorrow) inorder to solve the problem... i was about to do it..
but suddenly today morning my wifi started working again.. now it is flawlessly working as it done before this problem.. now I am veeeeery happy.. and finally im loving my s2 again
help what should i do and what did you do before it work again??
thanks for your feedback soon
squidkhaw said:
help what should i do and what did you do before it work again??
thanks for your feedback soon
Click to expand...
Click to collapse
frnd i understand ur frustration..i was also like that..
but frankly speaking i did nothing before it started working...
i have done three to four factory resets.. flashed xxki3.. but all these were done a week before.. before taking the phone to service centre i re flashed kf3..
they said they reinstalled os.. no use.. the problem persisted for two days.. but suddenly yesterday it started working...
btw, for how many days u r having this issue?
Found any solution ?
http://forum.xda-developers.com/showthread.php?t=1335738
GUys, i'm having the same problem on my SGS2 as well, check my thread for details, i've attached the logcat in it
http://forum.xda-developers.com/showthread.php?t=1391288
Mine have the same issue. Started to force close when in wifi settings and wifi direct. Phone started to hang-up. I tried hard reset few times then it started showing "error" under "turn on wifi". Seems to be a hardware issue. Phone was working fine until yesterday. Going to the service center today. Will get back to you guys. Mine runs 2.3.6 (INU).
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
umeshnk said:
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
Click to expand...
Click to collapse
Can you please elaborate what you mean about the lights switching off?
I am using Galaxy i9100
android version: 2.3.4
baseband version: I9100XXKG5
When i switch off my phone, it shows the animation, then the screen turns off. but all this while the capacitive buttons (the back key and the menu key) remain lit up and continues to be lit up for 2-3 seconds after the animation is over and then turns off. So do you think my mainboard is gone? I'v had my SGSII since last summer and had wifi problem since 2 days now.
Went to the service center ... Its apparently a mother board problem and they are charging me 9,000 INR to replace it.. Heck, i would buy a new phone with that amount.. Bye bye samsung
There's this thing called warranty....
Sent from the little guy

Xperia mini pro sk17i reboot loops

Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.

Strange Behaviour x10 mini pro

Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
skodiko said:
Hi all,
I have x10 mini pro, that acts very weird. When Iam on phone with someone, xperia starts turning on and of my microphone, sometimes it turn on loud speaker and display is turning of and on ... My suspicion was, that the proximity sensor is somehow damaged, so I send it to service. After few weeks, they told me, that everything is okay and there is no glitch with phone. But they were wrong, glitch was still there ... Next day I send xperia to service again, again they didn't find anything. I tried to send phone to service at least 8 times, but the result still the same, they just restarted phone to factory setting...
Now Iam wondering if update to new custom rom (e.g. CM9) would solve this problem?
After all these factory resets, experia is hardcore slow, so I need to do something with phone, because it is unusable ...
Click to expand...
Click to collapse
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
AsimR said:
Hi I have the same problem, I will say it now ITS THE PHONE it has always been like this since day one, does your phone act strange when you charge it as well? Mine does.
Click to expand...
Click to collapse
Well it does, Iam little bit sad about that. Phone is still in guaranty, but I dont know why the original service isn't able to find out that problem. Iam going to try to write to Sony and will see. Have you tried to flash your device to custom rom?

[Q] Unusual problem since XXELLA (JB) update

Hi all this is my first post, nice to meet you all.
Last week I connected phone to Kies and it asked to update to XXELLA (JB) so thought Ok I'll update it. At first was very impressed with some new features etc but my phone has since developed a few rather annoying problems.
1) Battery seems to go much quicker with no extra usage from me. Using the phone the exact same way.
2) Mobile data intermittently stops working after you come off the internet or an app no longer requires a connection. It will be turned on in the setttings but no 3G symbol on top of screen
3) The most annoying issue with this phone now since update is when the above happens (3G turned on but no connection) my phone will not send/receive text messages and will not call out.
I have to power cycle the phone to correct it (restart)
Just to let you know my phone is now rooted but this wasn't done til a few days ago and problem was happening before this.
P.S. I don't know if this has anything to do with my problem with texts etc, but a few weeks ago now I tried calling a mate on O2 only to be joined into someone elses conversation. We both could here the other person but they couldn't here us and I couldn't hear my friend either. Ended the call then rang my friend again and was fine. Just a bit scary that you could be in someone elses conversation unknowingly these days, and you wouldn't have a clue.
Any solution to my problems, other than to revert back to ICS instead of JB are welcome.
As this is a Samsung update contact Samsung service centre .
Or try a factory reset or join XDA and flash stockJB firmware are your choices .
Root voids Samsung warranty
jje
My phone has improved slightly instead of locking up reception as I'll call it when data turned on, it now works for a short while then stops working where as before it was as soon as it was activated.
I'll keep an eye on it and if it doesn't improve i'll unroot and contact samsung or get a custom rom put on and see if that improves things somewhat.
thanks

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