Related
1. the phone gets really hot on the bottom back pannel is that normal?(not hot to the point where i cant touch it but pretty damn warm)
searched for overheating etc only found the youtube vid.
2. 2 days i had it at work the battery dies after only few hours of sitting
i let it sit and once in a while push the button to check messages and let it turn the screen off. yesterday after about 5 hours the battery was almost dead. today after only 3-4 hours the battery was dead again. WTF???
3 i had the TP2 when it came out for about 3 weeks, spent lots of time tweaking not much time actually using the phone since it was always bugging out. now got the HD2 and feel like im back to same ol tweaking session ahead of me, trying different roms and radios and all to be able to use the device without so many issues. can someone help me out with the correct(latest/most stable/most usefull) rom.
and what about android, from what i understand it is at a stage where it can be used for daily phone routines without crashing right? or not yet?
all i want is the features to work without freezing. and lil more settings.
is there a rom that is simpler than sense interface, with less animated graphics? something similar to blackberry interface so i can get used to this phone?
ive been using blackberry for last 2 years and kinda used to the menus. great stable OS but screen is to small to read documents and browse.
thats why i keep trying to switch to HTC but cant figure out the winmo.i keep crashing it even with stock TMO rom and no apps installed.
to be honest theres waaay to much information for this to make sense.
i mean last time i spent all 3-4 weeks reading and downloading and tweaking and reloading roms, and thats i only scratched the surface.
so many people are releasing roms (which is great) but its uber confusing as to which is which.
i understand some people may argue that its a PDA with phone features.
but thats an argument similar to glass half full/half empty.
its a phone/pda. not either. or simply smartphone. and i belive it should act like one.
but with the OS it came with it cant.
theres also few people defending its greatness by saying "so many possibilities for tweaking" i definitely agree with that BUT, tweaking is not the purpose of a smartphone, its something you do when you re bored, not something you HAVE to do to make the phone operate at its full capacity due to many faults that are not worked out from the provider... that is not what people pay 500 dollars for.
i really hate to bring it to another post but this is so damn frustrating.
its like having a fast car sitting in your garage that has a governor set at 40MPH sure you can drive it but what good is it if it only gives 30% of its full potential.
Sounds like you should have done your research before you bought the phone.
sounds like you only got one answer for everything...
instead of actually helping.
fuzzysig said:
sounds like you only got one answer for everything...
instead of actually helping.
Click to expand...
Click to collapse
Help? With what? Maybe you could put your questions down in a coherent form and ask them instead of rambling on with your complaints. What exactly do you need help with?
maybe if you could read at all you would see the questions are numbered
please dont waste space by typing dumb replies if you cant answer or help.
wow this is one POS operating system.
the phone froze up and turned off and i missed my father's phone call.
turned it back on and for the last 10 minutes been trying to make a phone call and it doesnt do ****.
what a great fkn phone
what if it was an emergency damn this **** you can all talk **** about blackberry all you want but when i need to make a call it makes a damn call!!!!!
unlike windows mobile phone where you have to build a fkn rocket before it does something for you.
my second attempt at using winmo and its garbage.
fuzzysig said:
1. the phone gets really hot on the bottom back pannel is that normal?(not hot to the point where i cant touch it but pretty damn warm)
searched for overheating etc only found the youtube vid.
2. 2 days i had it at work the battery dies after only few hours of sitting
i let it sit and once in a while push the button to check messages and let it turn the screen off. yesterday after about 5 hours the battery was almost dead. today after only 3-4 hours the battery was dead again. WTF???
3 i had the TP2 when it came out for about 3 weeks, spent lots of time tweaking not much time actually using the phone since it was always bugging out. now got the HD2 and feel like im back to same ol tweaking session ahead of me, trying different roms and radios and all to be able to use the device without so many issues. can someone help me out with the correct(latest/most stable/most usefull) rom.
and what about android, from what i understand it is at a stage where it can be used for daily phone routines without crashing right? or not yet?
all i want is the features to work without freezing. and lil more settings.
is there a rom that is simpler than sense interface, with less animated graphics? something similar to blackberry interface so i can get used to this phone?
ive been using blackberry for last 2 years and kinda used to the menus. great stable OS but screen is to small to read documents and browse.
thats why i keep trying to switch to HTC but cant figure out the winmo.i keep crashing it even with stock TMO rom and no apps installed.
to be honest theres waaay to much information for this to make sense.
i mean last time i spent all 3-4 weeks reading and downloading and tweaking and reloading roms, and thats i only scratched the surface.
so many people are releasing roms (which is great) but its uber confusing as to which is which.
i understand some people may argue that its a PDA with phone features.
but thats an argument similar to glass half full/half empty.
its a phone/pda. not either. or simply smartphone. and i belive it should act like one.
but with the OS it came with it cant.
theres also few people defending its greatness by saying "so many possibilities for tweaking" i definitely agree with that BUT, tweaking is not the purpose of a smartphone, its something you do when you re bored, not something you HAVE to do to make the phone operate at its full capacity due to many faults that are not worked out from the provider... that is not what people pay 500 dollars for.
i really hate to bring it to another post but this is so damn frustrating.
its like having a fast car sitting in your garage that has a governor set at 40MPH sure you can drive it but what good is it if it only gives 30% of its full potential.
Click to expand...
Click to collapse
You didn't find a ROM that was stable? I'm pretty surprised. I'm not trying to bash you like that other guy, but I'm trying to help. If you really did flash different ROM's, chances are ONE of them had to be good.. The battery is dead, it's not normal for that, mine lasts a full day with use, maybe the guy you bought it from ****ed it? idk. Yeah, it does take a bit of tweaking, but seriously, if you flashed like 3 different ROM's, they can't all have been bad..
fuzzysig said:
wow this is one POS operating system.
the phone froze up and turned off and i missed my father's phone call.
turned it back on and for the last 10 minutes been trying to make a phone call and it doesnt do ****.
what a great fkn phone
what if it was an emergency damn this **** you can all talk **** about blackberry all you want but when i need to make a call it makes a damn call!!!!!
unlike windows mobile phone where you have to build a fkn rocket before it does something for you.
my second attempt at using winmo and its garbage.
Click to expand...
Click to collapse
yeah winmo is garb. but dude just do a little reserch on how to put linux on your phone so you can run android. ive done it and there is very few problems its basically an evo lol. OORRRR just use HSPL(1,2, or 3) then put a custom winmo rom those dont lagg or anything, personally i hate the custom roms they have for winmo cuz there ugly
so is the android development at a stage where it can be used for daily ops with no major issues?
i was actually thinking of finding a clean T-mo US rom that has been stripped off all the extra software that came with it so when i update opera for example i dont have to keep the old one installed.
unless theres a way to remove all that stuff manually without installing cooked rom?
i finally managed to get rid of that annoying bloated home screen.
i really not a big fan of this fancy clock flipping thru and eating away at my cpu cycles lol.
or a windshield wiper on my screen.
installed the CHT editor.
somewhat more manageable.
now i have a problem when calling.
i call my voicemail or any other phone call. the buttons on the screen dont work
the end call button doesn work and keypad button doesnt work
so when i try to press 7 to delete message theres no keypad...
I hope this is not spam or something , but you shold use a Miri rom , i use v17 and is working grate , also you will can boot andorid from your sd car, and watch out for radio , to be a t mobile compatible , for my it does the job
send it back to htc
if it's the international hd2, then it has a transferrable 2yr warranty so will almost certainly still be under guarantee. i bought an ebay phone (without receipt etc.) with a screen problem, sent it back to htc and they replaced the screen and sent it back in just over a week. ring them up and check the warranty status. needless to say, make sure to flash it back to stock before doing so. good luck!
its a used phone.
but the screen is fine it works on everything else and im happy to say that i didnt nottice any of the screen issues posted here i tested the corner and i tested the drawing and my lines are perfectly straight ( as good as the can be on a touch screen)
but the only screen that doesnt work is the most important lol the phone screen is frozen
The HTC HD2 gets VERY hot sometimes. Especially if you are browsing the web with high brightness. Or, if plugged in the USB to computer (charging) and play around with it.
i dont know if i get lucky with these phones or what.
i have not had so many issues with any of my other phones in fact all my other phones besides winmo were great phones
i figured everything out quickly applied all the tweaks and settings everything worked out great for the most part.
this phone is not it.
i just spent last 2 hours doing the following.
soft reset
wait for bootup(about 10-15 min evrey time)
run memory clean
check task manager(no apps running)
wait till i get to home screen
phone goes to sleep and gets stuck on slider when unlocking.
and when performing any kind of task the phone is turtle slow...
i really am loosing patience with this ****.
it really makes me want to kick bill gates in the nuts for taking my time away that i could have been doing something else besides trying to make this phone work.
so to sum it up.
the phone sucks when its factory
you try to tweak it
and end up even worse because the apps are also buggy and might even cripple it even more.
then you are stuck in a loop of constantly reflashing "new and improved" cooked rom
how many roms does it take to make this damn thing work?
i mean XDA dev is FILLED with roms. yet we still have problems.
so much development with so little effect on stability of the phone.
is there a rom that JUST WORKS?
the one that is aimed at overall stable running system and not some animated clouds on the home screen.
i live in seattle and theres no need for weather on the phone. its simple here. 2 choices either rain or clouds.
i really hope we can get a bootable android soon because this windows tweaking sht is getting old.
damn wtf does anything work properly with winmo?
i loaded HSPL took me about 20 minutes to sync with activesync
now the phone wont sync sith it again you damn i hate this BS.
everything works so randomly its not even funny.
you have to be microsoft certified to operate this assphone?
fuzzysig said:
its a used phone.
but the screen is fine it works on everything else and im happy to say that i didnt nottice any of the screen issues posted here i tested the corner and i tested the drawing and my lines are perfectly straight ( as good as the can be on a touch screen)
but the only screen that doesnt work is the most important lol the phone screen is frozen
Click to expand...
Click to collapse
are you an idiot? i know your screen is OK and i know your phone is used. it doesn't matter. HTC's warranty is transferrable. you can send it back and they will fix it. geddit?
are you an idiot? the phone is stock and its not international
the screen works fine can you even read?
its the windows that is broken... theres no need to send it to HTC, all they can do is hard reset and send it back to me.
dont post here if you got nothing usefull to post
im tyring the WCX ILLUMINATI SERIES HD2 EURO/TMOUS 21911 2017 rom at the moment hoping that it will actually work this time with no issues.
the thing i ve notticed is theres tonns of tweaks available, but usually once you start customizing settings the phone ****s itsself and stops working properly.
and you re back default settings, which defies the idea of customizing...
Against my better judgment, I'm going to try to clarify some things for you.
The poster who suggested that you send it in to HTC for repair makes a good point. You are having way too many problems with your device for it to be in proper working order. Although it is not uncommon to get some decent heat comming off the HD2, heat + slow + crash strongly suggests that you have a hardware issue that HTC can resolve via repair. Another issue is that since you bought it used, I assume you have no idea what the phone was put through before it was in your possession.
Unfortunately there isn't really a "correct(latest/most stable/most usefull) rom".
Every user has a different idea of what "best" is.
For example: I can tell you that for me, there isn't anything inherently wrong with the stock ROM. I have been using it since day one and never felt the need to flash a custom one. Also, I have never had to do a hard reset despite the countless tweaks and hacks I have done. For all intents and purposes the HD2 has been a fantastic smartphone for me (and many others here).
Before you bash me for "not helping", please understand that your questions (or should I say, complaints) have already been answered as well as can be. There is no magic "make the phone work good" button that we aren't telling you about. You may not like to hear it but the first poster who said "you should have done your research" may not have been off the mark. It sounds like you would have a better experience with an android phone or an iphone.
Here is your solution simply:
1 - Hard reset
(if that doesn't work)
2 - Flash a custom ROM/Radio that works for you
(if that doesn't work)
3 - Send phone to HTC for repair
(if that doesn't work)
4 - This phone is not for you. Do your research and get an android phone or an iPhone
(if that doesn't work)
5 - Electronics are not for you. Find a cave, invent fire, make stone tools.
thanks for your help fae.
im not a complete noob to this and most of the time can tell when teres a hardware or OS error.
and this is not a first winmo phone i had.
i replaced my first touch pro2 and the replacement had same exact issues and so does this phone.
to be clear, my PC runs perfectly smooth, my blackberrys ran super smooth for the time i had them( i owned 3 of them)even after changing and modding everything i could think of, it seemed to work fine. and the rare times it didnt there were clear signs of what was causing the problem unlike this phone.
i just expect alot more from electronics, i expect the phone to make calls when i need to without freezing, i expect it to load the OS without freezing,
i expect it to run or perform daily tasks without hanging or giving me errors...
i also expect the loaded software to work with eachother without bugs.
like activesync for example. it works 1 time out of 30, i sat there plugging and unplugging my phone for about 20 minutes yesterday, finally made it connect out of the blue. so i flashed new rom while it was on thank god.
is that too much to ask really?
the heat issue i guess is a normal operating/charging temperature i found out after reading.
but give me a fn break i ve spent all my evenings reading and downloading apps and sht to make this thing run smoothly and theres never a stable combination with this it seems like.
im sorry but i dont want to get stuck in a tweaker mode where i spend all my free time chasing after the NEW AND IMPROVED mod that supposed to make it all better.i just want to use my damn phone and add a few more customizing options thats all..
most of you dont realize how much time you spend tweaking because you dont really pay attention to it, you look at it as a hobby of some sort when its not, its just a lame excuse for a bad operating system that should not be released,or should be updated or redesigned.
so far the illuminati rom works great stock but as soon as i add anything to it everything goes to sht.
i add bsb tweaks or cookie homescreen and everything freaks out.
its lagging its barely loading, cant make phone calls, cant use phone screen , program errors and all kinds of crap starts popping up.
the guy had it for a while never had any issues with it but he was using stock rom.
it was in a protective case as well.
fuzzysig said:
thanks for your help fae.
im not a complete noob to this and most of the time can tell when teres a hardware or OS error.
and this is not a first winmo phone i had.
i replaced my first touch pro2 and the replacement had same exact issues and so does this phone.
to be clear, my PC runs perfectly smooth, my blackberrys ran super smooth for the time i had them( i owned 3 of them)even after changing and modding everything i could think of, it seemed to work fine. and the rare times it didnt there were clear signs of what was causing the problem unlike this phone.
i just expect alot more from electronics, i expect the phone to make calls when i need to without freezing, i expect it to load the OS without freezing,
i expect it to run or perform daily tasks without hanging or giving me errors...
i also expect the loaded software to work with eachother without bugs.
like activesync for example. it works 1 time out of 30, i sat there plugging and unplugging my phone for about 20 minutes yesterday, finally made it connect out of the blue. so i flashed new rom while it was on thank god.
is that too much to ask really?
the heat issue i guess is a normal operating/charging temperature i found out after reading.
but give me a fn break i ve spent all my evenings reading and downloading apps and sht to make this thing run smoothly and theres never a stable combination with this it seems like.
im sorry but i dont want to get stuck in a tweaker mode where i spend all my free time chasing after the NEW AND IMPROVED mod that supposed to make it all better.i just want to use my damn phone and add a few more customizing options thats all..
most of you dont realize how much time you spend tweaking because you dont really pay attention to it, you look at it as a hobby of some sort when its not, its just a lame excuse for a bad operating system that should not be released,or should be updated or redesigned.
so far the illuminati rom works great stock but as soon as i add anything to it everything goes to sht.
i add bsb tweaks or cookie homescreen and everything freaks out.
its lagging its barely loading, cant make phone calls, cant use phone screen , program errors and all kinds of crap starts popping up.
the guy had it for a while never had any issues with it but he was using stock rom.
it was in a protective case as well.
Click to expand...
Click to collapse
this is comedy gold.
knock! knock! *your phone is broke*
check your warranty status, and if it's covered
SEND IT TO HTC.
and they will send you back a working phone.
how many times do you need to be told the obvious?
3 days ago I've ordered a brand new Galaxy S2 (Samsung CPU version) Right after ordering the S2 I've got brand new 3G SIM CARD subscription.
Placed the SIM inside of S2 and turned on the device after a full charge. Few hours later after it was charged the device got into "black screen" and rebooted it self.
I hoped its a one time thing but then later the same day and the next day it happened again. I've decided to reload a fresh ROM and hopefully it gets solved but even with the new ROM I had the same crash and self reboot two or three times during past 2 days.
Last night I've decided to try and pull off the battery for 2 hours and plug it back. Since then it didn't happened again for 20 hours approx.
However during my research I have found the following forum thread: http://androidforums.com/samsung-galaxy-s2-international/342229-s2-keeps-rebooting.html it says about many people that had same problem some people had it right after they got S2 same as I did and some people had it after few weeks or year...Some people had it even after Samsung has replaced their main board/device.
The question here is following: What If it will happen to me again?
I don't want bring it to store and stay without a device for 2 weeks until they fix it. I dont think I want 2-3 days old product from Samsung to be fixed. I didn't paid for such expensive device to not use it after I paid for it a full amount. (The computer vendor store where I bought it, they have a paper on the wall says that mobile phones cannot be returned if turned on or opened and that lab service takes 14 business days if something needs be repaired, they can either repair or give refurb/used replacement after this 14 days.
Also, If it will happen again on my device, How can I have full trust back in S2 after I had this issue and was reading all this information at the forum?
Looking to hear your thoughts
SOLUTION!
Oh man! This is really bad. living without a phone for two weeks is better than living with a phone that hangs and reboots everyday.
Don't decide now, use it for more few days and try many rom and kernels that you can and atleast try everyone of them for one battery cycle or two. And if after this it happened again I think you know what to do!
That rule doesnt apply to faulty stuff.Take it back for a refund-or at very least gwt it swapped for a new one and let the vendor piss about with Samsung
Sent from my GT-I9100
Ive been with samsung for as long as ive been on android. My first smartphone was the s2....and yes i know, AMAZING PHONE, seeing as it was my first phone for android I cudnt fault, it was truly amazing! Then i bought the s3......dont get me wrong, at the beginning it was faster and smoother than my s2 and the screen was beautiful. But that perfect relationship was short lived, as i used my s3 more and more, it began to slow down and freeze constantly. At first I thought it was just something I installed, but it wasnt. To this day, it freezes 7-10 times a day, exiting an app takes ages(8 seconds roughly) and who can forget the random restarts? and it has made me lose all faith in samsung :/ the features their phones offer are unbelievable, but whats the point if i cant even use them properly. So the s4 isnt gonna come close to my wallet, or any other samsung phone for that matter. HTC isnt really someone I want to invest in ( good phones....sloooow as hell updates), even though robert downing Jr nearly convinced me Forget sony brands and lg can piss off (apart from their google phones)..... So now im left with google phones or........well apple (cue the boo's). I love Stock android, used it before and it is amazing!! But to buy a nexus 4 in my country (Ireland) it had to be shipped from the uk and it ended up being around €550 (720 dollars) and NO im not paying that!!
So at the end of the day i have two choices, wait for the nexus 5 and pray for it to be released in ireland for a reasonable price or............................................................................................................................................................................................................................................................................................................................................................................................................................................................go for an iphone 5s (it was hard to finally type it)
So what do you guys think?
And I know I could have included motorola ..........but with that price.........they are dead to me (need i mention the phone im talking about)
I feel your pain. Right there myself also. Yesterday mine froze about 20 times. Spent some time with dummy file writer and lagfix and it is better now, but still on probation.
I am thinking about LG G2 (I'm in US), if the audio reviews check out.
I understand you,because I had some freezing issue while I was using XXELLA firmware, so after few weeks I upgraded to XXEMB1 and since that day I don't have any freezing issues, and I am using my phone for more than 5 months.
So I would suggest you to try to download XXEMB firmware because as I heard it's the most freezes safe firmware but if it's will happen anyway, it's means that it's hardware issue not software one.
I also had tis problem right from, regretted buying the phone since 1 year ago.. but i have kept sending my phone back under warranty it took me 4 (!) times until they finally decided to replace my phone with a new one without the failing mmc chip.. i would advice you to keep sending it back because i was thinking the same but on the other hand its a hell of alot of money you would waste.. now im a very happy owner and glad i kept resending it in for repair..
Verstuurd vanaf mijn GT-I9300 met Tapatalk 4
Hello:
So, the bottom line up front is I need help solving a problem with my now third, new Verizon Samsung Galaxy S4--it keeps restarting on its own, at random times, but most often after I lock the screen.
To go in more depth, if you think you may know the solution: I purchased the S4 when it first came out, some time in 2013 (not sure specifically, but it was new) and it worked just fine for 13 months (1 month past the warranty of course); this was back in August, when I got the latest Android update pushed to my phone from Verizon (4.4.2). A couple of weeks later, I would occasionally get overheating warnings that would very quickly disappear (like within a few seconds), and then the device started restarting itself... I cannot predict when it will restart, it's random, but like I said above, it usually happens most right after I lock the screen by pressing the right side button once. I started looking around on the internet for a solution then, but only found a couple of videos from earlier in 2013 where people were having battery problems (Google search has been letting me down more and more as the years pass). One day while at work, I was listening to Pandora as I always have with the phone in my front pocket, as I always have. A few hours later when I got home, not having taken the phone out of my front pocket since those last few hours at work, I went to answer a text message I had received; when I unlocked the phone, the screen was black, except for a small bit of white showing through some cracks UNDER the LCD, UNDER the screen protector, INSIDE my Otterbox Defender... the phone appeared to be working still, but the screen and touch screen did not. At that point I was pretty damn irritated and tried to find answers for a week with no luck... I called Verizon, they sent me on a goose chase to Samsung, who sent me back to Verizon, who got me in a conference call with Samsung and then left the call, and then Samsung ultimately said I would need to pay for repairs to the phone... SO... I went back to Verizon who again said I would have to talk to Samsung, but instead I just settled to giving Asurion (my phone insurance through Verizon, whom I pay an extra $9 monthly) $99 as a deductible to get a replacement S4...
Two days later I receive a brand new S4... spend hours setting it up the way I had my prior one... wasting tons of my valueable time to do so and bandwidth from my Concast ISP and the data cap they've decided to give us... one week later, the phone starts restarting itself... and this one did it more often than my prior one... EVERYTHING is up to date, minus a good amount of useless bloatware apps I never use from Samsung, like "Watch On," which I ignore... but everything necessary, I update. So, I go back to Asurion, who quickly ships me a 3rd S4...
Two days later I receive that third, brand new S4... spend hours setting it up the way I had my prior one... and now, this one is also restarting itself randomly. Interestingly, when I visited family for Thanksgiving, it restarted itself over and over and over much more frequently than when I'm at my place... at my family's place, they have very poor reception, and my phone usually has to work more to try to get the signal... IDK what the deal is, but maybe that information can be helpful to y'all.
Other things to note:
1) When I check the "RAM manager" by holding down the home button and then choosing "Task Manager", the phone is always using at least 800MB of 1.77GB of RAM... even when I choose "Clear memory" and it tells me 30 something apps have been closed... it jumps right back up to 800-900MB of usage.
2) I've tried factory resets on all three phones; with the first one where the screen cracked inside, I hooked the phone up via HDMI... within a couple of days, the restarting begins.
3) With the first replacement I received, I could not sent text messages with the default messenger app... and shortly after trying, it would restart.
4) I have used the same SIM card with all three phones since the issue began, when I first got the 4.2.2 update... I do not suspect the SIM card is the problem, but I'm also not savy with the phone... I know my way around it, but I'm not in the know.
5) I thought maybe it started because of some apps I had been trying, so I had deleted them, and the problem still persists.
6) I constantly have a Pebble Bluetooth smart watch connected to the phone... I have since I got it last Spring (2014).
7) I have never rooted the S4, overclocked it, underclocked it, or modded it in anyway because I do not know how, and I was afraid of what could happen in the future with whatever ROM I did flash onto the device if Verizon tried to push an update to it... I just don't know anything about the whole process, and I'm assuming it requires a lot of know how and babysitting of the device... I just want it to work.
8) I've replaced the battery twice; it doesn't seem to be the problem.
9) I've cleared the cache through the boot manager thing gotten to by holding a combo of buttons on the device while it's rebooting... it did not help.
Edit: 10) Today while I was listening to Pandora in the car, the audio began to skip and scratch, and then it paused for a moment, and then the phone restarted itself.
11) I forgot to mention that the reboot process itself is very fast compared to a manual restart performed by me... the phone will go black, the Samsung color rings will show a second after that, the logo appears then, the screen flashes the red Verizon logo, and then the devices is ready to be used... it's less than 10 seconds.
I've been searching around on the internet for about two months now while dealing with the problem and I can't find anything useful. Does anyone here know what my issue is and how I can fix it? Is there a way to pull error logs / information from the S4 somehow to give to someone to diagnose, like DxDiags on PC? I don't know how to read that stuff myself, but I know it can be very useful... I just don't know how to find that info inside of these very locked down ****boxes we call smartphones...
I truly appreciate any help I can get--sorry I can't offer anything in return; if I can't find a solution, I'm just going to go to my backup phone from 2011 (Droid X), and I will definitely never purchase another Samsung device, especially after they blamed me as the cause of the problem without even seeing the phone...
Thanks.
The problem is with the NG6 software build, and "probably" not with your phone. Go to Settings>About Phone> and see what Baseband Version is on your phone. If the last 3 letters are NG6, that's probably the problem. There is a new OTA update (as of 12/1).....Baseband Version ending in NK1, which corrects the rebooting problem. Either install the new update, or go back to the NC5 baseband version and that should solve your problem. Both NK1 and NC5 can be rooted if you desire.
My V10 went into a bootloop back in November and I was fortunate enough to get it replaced days before the 1 warranty expired. Yesterday, my wife's V10 also suffered the same failure. Unfortunately, no insurance and Verizon still insists that they don't know anything about the hardware fault that's causing these phones to bootloop. I can cough up my failure to just bad luck, but both phones failing for the same thing has nothing to do with luck.
If anyone knows of a class action suit being filed against LG, I would be interested in signing up.
Last LG product I'll ever purchase.
lawsuit
I'd be surprised if there wasn't one. The same thing happened to my G4.
I'm pretty sure there is one...Google it
I've seen the articles of an active lawsuit against them, but there's no information on how to join. Usually, the attorneys will get companies to release the information of customers who may have been affected so that they can be contacted to join or opt out. Either way, I will send them an email and see if I get a response..
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
xceebeex said:
My phone just got the bootloop yesterday and I was able to get Verizon to agree to send a replacement for me even though I am well out of warranty. The person I spoke with on chat said she researched it and said it was a known issue so they could cover it. So my replacement phone comes tomorrow. Now I am just trying to get it to boot long enough for me to back up whatever I can.
Click to expand...
Click to collapse
You faired far better than me. They told me they didn't know anything about the issue (however they knew about it back in November when my phone died a few days before it's one year anniversary) when I called about my wife's phone suffering the same fate.
I did call LG and they are definitely aware of the issue as they extended the warranty of the phone by an additional 6 months.
Verizon should still address this issue with its customers rather than brush it off as just another defective device out if warranty.
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
lowkeyst4tus said:
I think there is one right now.. Not sure how to find it.. I notice most of the people experiencing bootloop ignored fixing the overheating, which almost all of them do out the box.. Mine did and I stopped the overheating right away simply by enabling developer option and turning off all window animations.. Don't know what that is but since them my v10 stays cold to the touch for basic daily use.. Even when watching videos.. I haven't tried gaming but I plan to.. You might want to do it to the one you just fixed.. By default it's on " x1."
Click to expand...
Click to collapse
Thanks, I'll give that a shot. My wife isn't a very heavy user, so don't know how the phone overheated that much to cause the hardware issue.
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
Hypnosis4U2NV said:
Received notification that LG repaired the phone by replacing the main board. They determined the fault to be "phone not charging". What a crock of ****. That was not even a problem.
Meanwhile, I'm 2 days in still waiting for a response to my email from the firm that is already suing them.
Click to expand...
Click to collapse
I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
AirForceOnes0010 said:
I bought my V10 day 1 (10/30/'15) and it bootlooped like a week ago. Sent it in and just got the email saying it wasn't charging through the port. Right... 20 months in and they're still replacing boards "under warranty" though so I'm not mad lol
Click to expand...
Click to collapse
Nice to know it wasn't just me they used that excuse with, guess they don't want the real reason of shoddy hardware being a liability in court.
My V10 replacement from Nov 2016 now exhibits WiFi disconnection issues. Wife's V10 has no such problems. Hopefully I can get to November before the phone totally faults out again.
I was looking forward to the Pixel 2 but I heard it's going to be a LG manufactured phone. Ugh, that's sad news as I won't even consider it.
Agreed, I definitely won't be one of the early buyers for a pixel 2. Bought a Note 4 off ebay, gonna roll with that and my newly repaired V10 as a backup until one of these manufacturers makes a modern phone with all the features I want. V20 would've been it but I'm not about to have one of those bootloop on me as well.. See what the V30 brings I guess
Just a little update from getting my main board replaced. Got it back yesterday after missing FedEx the day before and the sim no longer worked, but they left my glass screen protector on which I wasn't expecting. It had been updated from 25A (I was holding out for mm root..) to 28A. Everything seems to work but it is no longer going to be my dd. If something happens to my note I'll activate it but it's on zerolemon-mp3 player duty for now. Still love the idea of the V10...
Thanks for the update. They had removed the screen protector on my phone when I got it back. But so far phone is running ok. It did shut down on its own from getting too hot a couple of days ago. I was taking pictures and leaving the photo camera on when it did it.