Phone turns off and says 0% battery despite being charged - Moto E Q&A, Help & Troubleshooting

I need some help figuring out what's wrong with my mom's Moto E. I have Lineage OS 14.1 as a custom rom, but the problem is as she uses the phone it says low battery and it turns off despite being fully charged.. she has to wait a coulpe of minutes and then turn it on again.. it's really annoying.. she has to have the phone plugged in order to use it or it will power off
Is the battery damaged or it coul be the ROM?

p3terr said:
I need some help figuring out what's wrong with my mom's Moto E. I have Lineage OS 14.1 as a custom rom, but the problem is as she uses the phone it says low battery and it turns off despite being fully charged.. she has to wait a coulpe of minutes and then turn it on again.. it's really annoying.. she has to have the phone plugged in order to use it or it will power off
Is the battery damaged or it coul be the ROM?
Click to expand...
Click to collapse
This happened with my moto e also. I charge my phone to 100% and when battery reaches 94% it shows low battery 0% , and power off. I replaced my battery with a new one from ebay. Now I get one day battery backup.
You can first try to flash another ROM to make sure that the current ROM is good. If there is nothing wrong with the ROM then replacing the battery is your best bet.

Related

Battery, problem doing my head in :(

ok so i have the stock sony erricsson battery right, i have Naa kernel latest, i have tried every rom out there so far, and my battery is getting drained out within 3 hours, i thought it was the battery bought new battery guess what? same thing again so now ive tried ICS MINIcm9 Naa version, ive tried every version of MINIcm7, ive battery calibrated ALOT OF TIMES ! I am about to try different now, so guys please any advice? any else get this problem?
Try full wipe then flash the rom again
Send from my E15i using xda premium.
Press thanks if helped
*Xperia X8 Black @ ICS 4.0.4 miniCM9 on nAa ICS*
Thank you very much nAa!
inda95 said:
ok so i have the stock sony erricsson battery right, i have Naa kernel latest, i have tried every rom out there so far, and my battery is getting drained out within 3 hours, i thought it was the battery bought new battery guess what? same thing again so now ive tried ICS MINIcm9 Naa version, ive tried every version of MINIcm7, ive battery calibrated ALOT OF TIMES ! I am about to try different now, so guys please any advice? any else get this problem?
Click to expand...
Click to collapse
make a test disabling the data/wifi and bluetooth, don't use full brightness in the screen after that use it normally if in those conditions the battery still drains in 3 hours then I dare to say that is something in the hardware of the phone
DONE all of that ! tried everything trust me well i think ive tried everything, im on stock rom now, calibrating my battery again and again till i get 100% after restart, because whenever i charge it charges in like 20 minutes, lets see how i go, sometimes with 30% battery i get 4 hours, sometimes with 100% battery i get 4 hours battery, makes no sense whatsoever.
If u want u can tried to change a new battery
Send from my E15i using xda premium.
Press thanks if helped
*Xperia X8 Black @ ICS 4.0.4 miniCM9 on nAa ICS*
Thank you very much nAa!
inda95 said:
DONE all of that ! tried everything trust me well i think ive tried everything, im on stock rom now, calibrating my battery again and again till i get 100% after restart, because whenever i charge it charges in like 20 minutes, lets see how i go, sometimes with 30% battery i get 4 hours, sometimes with 100% battery i get 4 hours battery, makes no sense whatsoever.
Click to expand...
Click to collapse
you would never get 100% after restart because the phone uses battery when booting and loading the system.
calibrating if you are talking about the option that erase the file that have the stats of the battery that isn't going to change anything if your phone discharge in x minutes it will still discharge in that same amount of time because that method of calibration is a kind of reset to the %display in the phone nothing else.
if you can. try measuring the mA of the battery after charging it with a tester, then measure it again when the phone display something like 50% of charge it shouldn't vary a lot if the battery is in a good state.
but you in the first post said that you have tried with a new battery and still get the same time. and at the same time say that you have tried the phone with the data off. and get discharged quickly. if that is accurate then your phone have some kind of hardware failure that is making it use more battery than necessary, so you should send it to repair.
ps: also you can check the phone signal if you are in an area with poor reception the phone will use more battery because it will need to use more potency to establish a link with the cell tower.
anancr said:
you would never get 100% after restart because the phone uses battery when booting and loading the system.
calibrating if you are talking about the option that erase the file that have the stats of the battery that isn't going to change anything if your phone discharge in x minutes it will still discharge in that same amount of time because that method of calibration is a kind of reset to the %display in the phone nothing else.
if you can. try measuring the mA of the battery after charging it with a tester, then measure it again when the phone display something like 50% of charge it shouldn't vary a lot if the battery is in a good state.
but you in the first post said that you have tried with a new battery and still get the same time. and at the same time say that you have tried the phone with the data off. and get discharged quickly. if that is accurate then your phone have some kind of hardware failure that is making it use more battery than necessary, so you should send it to repair.
ps: also you can check the phone signal if you are in an area with poor reception the phone will use more battery because it will need to use more potency to establish a link with the cell tower.
Click to expand...
Click to collapse
nope not in an area with poor signal, ok im thinkin its an hardware failure as well, i might need to buy an external charger , my charging port might be screwed up, but like when i let my battery die down a little bit, and then i calibrate when it is at about 40% i then wipe battery stats and restart phone its at 22% and it stayed at 22% all night i didnt put it too charge and i listened to music for about 30 minutes or so, now i dont know what the f*** is going on i love my x10 mini pro, i just want this solved
I sort of got this kind of problem when i was running MiniCM2.2.0. It really buggered up the battery, it would lose about 7 or 8 percent when i was just looking at the lockscreen after powering up my phone.
Sometimes it will just drain like in no time at all, complain that i have to charge it, but when I turn off the phone and restart it, and it will say i'm at 60 percent. sometimes that is true, sometimes not, i only put it on the charger when I'm reasonably sure there is no power left, ie, if after a restart of two or three it will still say i'm under 10%.
So, whenever it runs out of power,do a restart and see how much power you've got left. don't charge it until you're absolutely sure you have to. Still not sure where it leads to, but I don't think i'll get back the battery-endurance i had before., which was about 3 or 4 days on fairly minimal use, without 3g or wifi.
(PS: Don't wipe battery stats until the phone is fully charged. Charging it from just about nothing to 100% in one go and then wiping the stats seems to give me best result.)
SmG67 said:
I sort of got this kind of problem when i was running MiniCM2.2.0. It really buggered up the battery, it would lose about 7 or 8 percent when i was just looking at the lockscreen after powering up my phone.
Sometimes it will just drain like in no time at all, complain that i have to charge it, but when I turn off the phone and restart it, and it will say i'm at 60 percent. sometimes that is true, sometimes not, i only put it on the charger when I'm reasonably sure there is no power left, ie, if after a restart of two or three it will still say i'm under 10%.
So, whenever it runs out of power,do a restart and see how much power you've got left. don't charge it until you're absolutely sure you have to. Still not sure where it leads to, but I don't think i'll get back the battery-endurance i had before., which was about 3 or 4 days on fairly minimal use, without 3g or wifi.
(PS: Don't wipe battery stats until the phone is fully charged. Charging it from just about nothing to 100% in one go and then wiping the stats seems to give me best result.)
Click to expand...
Click to collapse
hmmmm yes thats like my problem, ive wipe the battery at 100 most the time, and it works, but not well enough at all. ill try that buddy ! thanks and i might have a solution in mind, i think it is our phones charging capability not only the roms fault, cause im at stock now and still same problem, im going to try charge battery externally see where it gets me
did you tried with another charger ?
using USB on pc, 10cents USB charger... ?
matmutant said:
did you tried with another charger ?
using USB on pc, 10cents USB charger... ?
Click to expand...
Click to collapse
yep ive tried different charger and charging through USB. same thing charges to 100% really fast, and comes back down really fast, every single time i restart my phone after it has charged to one hundred percentage drops by 20% until it has come to its real charged percentage i think it is in the hardware of my phone, am i able to connect a bst38 battery to an old nokia to try charge the phone?

[Q] Battery used up suddenly

hi,
I recently change from rom IC stock to JB stock (Spain). Every thing is fine except after working with phone for some time & battery used up to 25%, suddenlly the signal drops & phone shuts down. I cannot turn on the phone unless I plug in the charger where my battery is 0%. Also after flashing to JB, I wiped the data in recovery.
Phone is NOT root & battery is brand new.
Thanx
cyrus.666 said:
hi,
I recently change from rom IC stock to JB stock (Spain). Every thing is fine except after working with phone for some time & battery used up to 25%, suddenlly the signal drops & phone shuts down. I cannot turn on the phone unless I plug in the charger where my battery is 0%. Also after flashing to JB, I wiped the data in recovery.
Phone is NOT root & battery is brand new.
Thanx
Click to expand...
Click to collapse
Did you create this topic immediately after putting it on charge or did you at least wait a hour or 2?
TheATHEiST said:
Did you create this topic immediately after putting it on charge or did you at least wait a hour or 2?
Click to expand...
Click to collapse
it happen after working with phone for couple of hours as the charge reduce normally from 100% to about 25%, then i lost the signal the phone shut down & i could turn it on only with my charger because the battery was 0%
tnx
cyrus.666 said:
it happen after working with phone for couple of hours as the charge reduce normally from 100% to about 25%, then i lost the signal the phone shut down & i could turn it on only with my charger because the battery was 0%
tnx
Click to expand...
Click to collapse
Yes, I know what happened you said so in your first post, My point was have you left it charging yet, for an hour or 2 and then tried to boot?
TheATHEiST said:
Yes, I know what happened you said so in your first post, My point was have you left it charging yet, for an hour or 2 and then tried to boot?
Click to expand...
Click to collapse
Actually I had the same problem with my old battery. I was advised to change the battery; with the brand new one, I left it charge fully to 100% for 6 hours as per instruction, then turn the phone on as the aforementioned problem occurred again. Again put it on charge for couple of hours to 100% charge then reboot the phone. Right now every thing looks Ok but I am worried why it happened with the new battery. is it the rom or the phone?

battery drains on my xperia ray ??

i have a serious issue with my device , my device indicating wrong battery status (which i think so) , whenever i try to charge my device it starts charging 1% after every 2-3 sec and even more faster discharging rate, so i changed my battery with another one but still same result . my phone take 10% of juice within 30 sec of uses.
the problem begins when i switched back to stock ics rom after using a lot of roms without flashing the kernels . now i tried everything i m on stock rom with stock sony kernel , even more i tried stock GB rom but same result again .
currently i m on.....
stock .587 firmware
formatted D-card
locked bootloader
stock SONY kernel.
How can i solve this issue. please help me, its so annoying
thanx!
AW: battery drains on my xperia ray ??
download this from playstore:
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
charge till 100%, start the app, press calibrate and then unplug your phone from charger. your phone must be rootet.
after calibration use your phone till it has only 1 or 2 % left, then charge again to 100% without interrupt. dont calibrate again.
if the problem still isnt fixed with calibration, try this:
justmpm said:
...It could be that your power meter has gone wonky and this can be reset by charging the phone to 100% and then removing the battery and the usb cable from the phone for 10 minutes. Return the battery to the phone and charge it back up to 100%.
Click to expand...
Click to collapse
if it worked press thanks under justmpm's post here:
http://forum.xda-developers.com/showthread.php?p=37608526
xPeRiA_RaVi said:
i have a serious issue with my device , my device indicating wrong battery status (which i think so) , whenever i try to charge my device it starts charging 1% after every 2-3 sec and even more faster discharging rate, so i changed my battery with another one but still same result . my phone take 10% of juice within 30 sec of uses.
the problem begins when i switched back to stock ics rom after using a lot of roms without flashing the kernels . now i tried everything i m on stock rom with stock sony kernel , even more i tried stock GB rom but same result again .
currently i m on.....
stock .587 firmware
formatted D-card
locked bootloader
stock SONY kernel.
How can i solve this issue. please help me, its so annoying
thanx!
Click to expand...
Click to collapse
My friend, i can see you have problem with the batery life. I don't know if any of you has noticed this, but when the phone is charging and it reaches 100%, you shouldn't remove the charger. The phone is still charging even after reaching 100%,sometimes for half an hour. If you want to see when the phone is fully charged, go to Settings-About phone-Phone status. In the first field you can find if the phone is or is not fully charged. Try this and let's see what happens. I hope i can help some of you.
see the pictures u can understand...
Before charing is complete evn when it is 100% charged
The acctual 100% charged...
rob rich said:
download this from playstore:
https://play.google.com/store/apps/details?id=com.nema.batterycalibration
charge till 100%, start the app, press calibrate and then unplug your phone from charger. your phone must be rootet.
after calibration use your phone till it has only 1 or 2 % left, then charge again to 100% without interrupt. dont calibrate again.
if the problem still isnt fixed with calibration, try this:
if it worked press thanks under justmpm's post here:
http://forum.xda-developers.com/showthread.php?p=37608526
Click to expand...
Click to collapse
kuramsai said:
My friend, i can see you have problem with the batery life. I don't know if any of you has noticed this, but when the phone is charging and it reaches 100%, you shouldn't remove the charger. The phone is still charging even after reaching 100%,sometimes for half an hour. If you want to see when the phone is fully charged, go to Settings-About phone-Phone status. In the first field you can find if the phone is or is not fully charged. Try this and let's see what happens. I hope i can help some of you.
see the pictures u can understand...
Before charing is complete evn when it is 100% charged
The acctual 100% charged...
Click to expand...
Click to collapse
thanx for replying but the problem is still there ,i perform all the operation as u guys mentioned but no good result :crying:
I once had problems with the Mediaserver which was draining my batterie.
it did so because of 2 Videos he didn't recognize, i also heard the Mediaserver can run crazy if the sd card is broken.
So which app is using your batterie that much?
AW: battery drains on my xperia ray ??
have you tried flashing other roms? is there the same problem?
EDIT: forget my question, just saw that you said you flashed GB rom too
xPeRiA_RaVi said:
i have a serious issue with my device , my device indicating wrong battery status (which i think so) , whenever i try to charge my device it starts charging 1% after every 2-3 sec and even more faster discharging rate, so i changed my battery with another one but still same result . my phone take 10% of juice within 30 sec of uses.
the problem begins when i switched back to stock ics rom after using a lot of roms without flashing the kernels . now i tried everything i m on stock rom with stock sony kernel , even more i tried stock GB rom but same result again .
currently i m on.....
stock .587 firmware
formatted D-card
locked bootloader
stock SONY kernel.
How can i solve this issue. please help me, its so annoying
thanx!
Click to expand...
Click to collapse
Can you post a screenshot from the first battery screen? That one will show which process are using the battery up. In places of the screen shot you posted, it looks like there is a problem with your phone staying awake when the screen is off.
xPeRiA_RaVi said:
thanx for replying but the problem is still there ,i perform all the operation as u guys mentioned but no good result :crying:
Click to expand...
Click to collapse
try unistalling task killers n antivirus...hope it work.....
battery is not draining, actually it is showing wrongly .... every time after removing battery it shows actual amount of battery remaining , yesterday i charged my phone several time until it reached actually 95% and then i starts playing temple run, the battery indicator reaches at 1% within 20 mins and then it remains at 1% charged until 3 hours of continuous gaming and then shuts off, then i put it on charging and it reaches 100% within 15%
and yesterday night i put my phone again into charging and today morning it is showing 100% and after 6 hours of moderate use it is still 100%
AW: battery drains on my xperia ray ??
xPeRiA_RaVi said:
...and after 6 hours of moderate use it is still 100%
Click to expand...
Click to collapse
great battery life
did you try full wipe in recovery + wipe battery stats in recovery and flash stock rom again?

Battery always charging and drain

hi guys.
my s2's battery thinks she is always charging...and it drains very fast.
to make a workaround on this i have to take off battery and put it again, so it shows "discharging". but it starts right after i put it to charge again, when i took off the charger, it still shows "charging"
any idea? this is fcking me up my battery wont last even 3 hours
obs: already changed Rom, Kernel, but it didnt change anything..
obs2: even when i turn off the phone, it shows that battery icon like when is charging while phone is off. lol
obs3: my problem is EXACTLY THE SAME as this: http://forum.xda-developers.com/showthread.php?t=1427539
You could try a new battery, maybe it's not the phones fault
xubeiga said:
hi guys.
my s2's battery thinks she is always charging...and it drains very fast.
to make a workaround on this i have to take off battery and put it again, so it shows "discharging". but it starts right after i put it to charge again, when i took off the charger, it still shows "charging"
any idea? this is fcking me up my battery wont last even 3 hours
obs: already changed Rom, Kernel, but it didnt change anything..
obs2: even when i turn off the phone, it shows that battery icon like when is charging while phone is off. lol
obs3: my problem is EXACTLY THE SAME as this: http://forum.xda-developers.com/showthread.php?t=1427539
Click to expand...
Click to collapse
this problem is usb slot, try wipe it with avio or wd40 but without battery(remove battery first)
if no work you need to change (30 euro here)
Read this thread. ....
http://forum.xda-developers.com/showthread.php?t=2335961
fairly common issue.....
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app

Help with battery life

Hi guys I really need help:
Its been a few months that my s3 was weird. It would drain really fast and when it got to low charge, the screen would flicker and freeze on whatever it was on. Whenever I opened any power hungry apps at whatever percentage, the flickering would still happen. The only way to prevent this flickering was by having it on AC, on which there was never any flickering so the phone was constantly on 100.
However when not on charge, the battery would fall really quickly I'm talking 1% every few minutes. It would then eventually reach zero and die. But the weird thing is as soon as I plug it in to be charged, it would suddenly be 45% or somewhere around there? This confused me I thought maybe it was the battery so i bought a new genuine battery but no luck as the exact same thing happens.. I am out of ideas I don't know what to do. Any help would be very much appreciated. Thanks in advance.:crying::crying::crying::crying::crying: UPDATE: Here's an example of what the battery life is like: I started a video recording and it went down 6% in 5 mins then 12% in 10 mins then 18% in 15 mins so it goes down exactly 6% every 5 mins for a video recording. I am not sure if this is hardware or software.
syshh555 said:
Hi guys I really need help:
Its been a few months that my s3 was weird. It would drain really fast and when it got to low charge, the screen would flicker and freeze on whatever it was on. Whenever I opened any power hungry apps at whatever percentage, the flickering would still happen. The only way to prevent this flickering was by having it on AC, on which there was never any flickering so the phone was constantly on 100.
However when not on charge, the battery would fall really quickly I'm talking 1% every few minutes. It would then eventually reach zero and die. But the weird thing is as soon as I plug it in to be charged, it would suddenly be 45% or somewhere around there? This confused me I thought maybe it was the battery so i bought a new genuine battery but no luck as the exact same thing happens.. I am out of ideas I don't know what to do. Any help would be very much appreciated. Thanks in advance.:crying::crying::crying::crying::crying: UPDATE: Here's an example of what the battery life is like: I started a video recording and it went down 6% in 5 mins then 12% in 10 mins then 18% in 15 mins so it goes down exactly 6% every 5 mins for a video recording. I am not sure if this is hardware or software.
Click to expand...
Click to collapse
Do you use stock rom? Or custom? If custom then check to see if you have right bootloader and kernel installed or any other custom rom related problems. Or you could just download a stock rom and flash it then check to see if your problem persists, if it does then it might be a hardware problem which we cannot help you with.
Replace battery, screen flickering with a battery above 1% means your device isn't displaying the real charge, I forgot where I read but if you let the device discharge to 0% and wait for sometime your battery will 'charge on its own', know that this charge wouldn't last as long as a normal charge;
I fully discharged an old battery then leave it overnight, I came back with 70% power, went browsing for awhile and the screen begins to flicker at 30% and it eventually froze and turned itself off.
Tl;dr buy a new battery
Mufrad said:
Do you use stock rom? Or custom? If custom then check to see if you have right bootloader and kernel installed or any other custom rom related problems. Or you could just download a stock rom and flash it then check to see if your problem persists, if it does then it might be a hardware problem which we cannot help you with.
Click to expand...
Click to collapse
Hey thanks for the reply. I use stock rom but the device is rooted, and how do i check if i have the right bootloader or kernel please? and how do i check for that?
snkmv said:
Replace battery, screen flickering with a battery above 1% means your device isn't displaying the real charge, I forgot where I read but if you let the device discharge to 0% and wait for sometime your battery will 'charge on its own', know that this charge wouldn't last as long as a normal charge;
I fully discharged an old battery then leave it overnight, I came back with 70% power, went browsing for awhile and the screen begins to flicker at 30% and it eventually froze and turned itself off.
Tl;dr buy a new battery
Click to expand...
Click to collapse
Yes thats exactly what i thought its not showing the correct percentage. I bought a new battery but problem still persists so I was thinking that my phone isnt displaying the correct percentage for some reason it isnt a problem with consumption instead it doesnt display the correct power. SO new battery didnt fix it. Thanks for your reply.
syshh555 said:
Hey thanks for the reply. I use stock rom but the device is rooted, and how do i check if i have the right bootloader or kernel please? and how do i check for that?
Click to expand...
Click to collapse
No need to check all that if you use stock rom and didnt flash any custom rom, use this app https://play.google.com/store/apps/details?id=io.batteryapps.batterycalibration and follow all instructions and check to see if your problem is fixed.
Mufrad said:
No need to check all that if you use stock rom and didnt flash any custom rom, use this app https://play.google.com/store/apps/details?id=io.batteryapps.batterycalibration and follow all instructions and check to see if your problem is fixed.
Click to expand...
Click to collapse
No it didn't fix. I either need software that will display the correct battery percentage or just fix this problem or check my phone if it has problems or the hardware?
syshh555 said:
No it didn't fix. I either need software that will display the correct battery percentage or just fix this problem or check my phone if it has problems or the hardware?
Click to expand...
Click to collapse
It could be the contacts, I think its better to check it at a service center.
Sent from my SM-G925P using Tapatalk

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