broken screen and touch :( - Android Q&A, Help & Troubleshooting

hi all,
I broke both display and touchscreen on my galaxy s5
I need to recover the photos I have on the phone, can anybody help?
I have both a linux and a windows computer, and the stock samsung firmware on the phone (probably android 4.2)
I was reading online that an option would be flashing the firmware to allow me to enter recovery mode, but wouldn't I lose all photos and the whole content of the phone if I flash it? - I haven't got a Sd card in the phone: all images are stored in the internal memory.
Needless to say I can't get anything by simply connecting the phone to a PC:
- on a windows PC, the phone gets recognized and mounted, but it's seen as empty
- on a linux (mint) PC, I tried with mtp but it tells me "couldnt parse extension samsung.com/devisestatus:1"..
any suggestion on how to proceed? Thanks!
FP2

effepi2 said:
hi all,
I broke both display and touchscreen on my galaxy s5
I need to recover the photos I have on the phone, can anybody help?
I have both a linux and a windows computer, and the stock samsung firmware on the phone (probably android 4.2)
I was reading online that an option would be flashing the firmware to allow me to enter recovery mode, but wouldn't I lose all photos and the whole content of the phone if I flash it? - I haven't got a Sd card in the phone: all images are stored in the internal memory.
Needless to say I can't get anything by simply connecting the phone to a PC:
- on a windows PC, the phone gets recognized and mounted, but it's seen as empty
- on a linux (mint) PC, I tried with mtp but it tells me "couldnt parse extension samsung.com/devisestatus:1"..
any suggestion on how to proceed? Thanks!
FP2
Click to expand...
Click to collapse
If your screen doesn't turn on after a disastrous fall, don't worry, there is a solution:
Look for [Vysor].
This is a Google Chrome extension that you can download from the internet, really easy to use, just install it on the browser and connect your phone to your computer.
Good luck :good:

Castiglionais said:
If your screen doesn't turn on after a disastrous fall, don't worry, there is a solution:
Look for [Vysor].
This is a Google Chrome extension that you can download from the internet, really easy to use, just install it on the browser and connect your phone to your computer.
Good luck :good:
Click to expand...
Click to collapse
Nope. That requires Debugging mode to be activated. And I can't activate it as monitor and touchscreen don't work

effepi2 said:
Nope. That requires Debugging mode to be activated. And I can't activate it as monitor and touchscreen don't work
Click to expand...
Click to collapse
Try with a cable OTG

Castiglionais said:
Try with a cable OTG
Click to expand...
Click to collapse
Next please
Gents, anybody here that 1) read my post and 2) knows what he's talking about?
Am I in the wrong forum? I depressively feel I may get better support from "Yahoo Answers"..

Related

Problem with Lg Pc Suite III + Windows 7 32bit

Lg suit correctly installed, but not working yet on my Win7...
The suit recognizes the phone, but there is no way to sync anything or accessing messages/files as well...
I tried reinstalling both P500 drivers and Lg suite...
Anyone having the same problem?
have you tried myphoneexplorer? I think now it works with android phones
=_= U need PC suite IV not III
hmm....
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Secondly, both PC Suite and MyPhoneExplorer work great with P500! For MyPhoneExplorer, however, you must activate the Debug mode.
LuvStry said:
=_= U need PC suite IV not III
Click to expand...
Click to collapse
Bombenbach said:
Firstly you don't need to download the PC Suite from LG, because it's on that 2GB SD Card installed in the phone. Just connect the phone to your pc as mass storage and open the card with explorer. You'll find the software there.
Click to expand...
Click to collapse
Thanks to both for these usefull suggestions!
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
sinnaiy said:
I tried to sychronize the phone by LG PC SUITE IV but during the step-2, as indicated, I received the message "phone not responding". The phone seem connected and is possible to transfer video's and photo...
Click to expand...
Click to collapse
Turn on USB debugging, do not activate mass storage when you been asked.
i also have the same problem
and nothing works
Same Issue
I have tried with USB Debugging on as well as off. It recognizes the phone and pops up the error without initiating step 2.
The worst part is that it sometimes works. I have not idea what the trigger is but one in about 10 tries it sync everything.
So fortunately I do have my contacts but my appointments are often out of sync.
Am downloading myphoneExplorer, would be great if someone can confirm if it also exports the images associated with the numbers in the outlook contacts list.
Cheers,
Vikram.
I had the same "phone not responding" while i was getting my contacts from outllok.
But i turn on the wifi and all went well.
I think turning on wifi will automaticly turn on syncing procedure.
Just a small bug i guess.
Cheers
Zecanilis, thanks a lot for your finding. I was struggling for two days to find out what could be the cause of intermittent syncing. Maybe this bug is not present in newer versions of firmware. Can anyone confirm? My phone has V10B firmware.
BTW, latest LG PC Suite 4 is 4.2.42.20101021. I uploaded it here. You can always got the latest version of PC Suite bundle by using LG Mobile Support Tool which you can download here.
One solution
I always have my wifi on so don't think that that should matter, did a restart of my system and tried it worked, no idea what the dependency is.
However myphoneExplorer works great, syncs with USB or with wifi as well. Atleast there is an option to get my contacts and appointment.
Any idea why the tasks / memo is disabled for syncing ?

Kies problem

Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
techpda said:
Hi,
I have S2 and for months i backup and sync my phone via kies to my outlook. One day I update the kies software on my computer, and since then kies on my computer doesn’t work properly.
Regardless if the phone connect to the computer or not, it doesn’t show any icons in the program window and the menu options are block except the help option, see the photo.
I tried to remove and reinstall software, even remove it from the registry, waited for new upgrades, downgrade to previous version that work well on my computer, tried to upgrade java and reinstall Silverlight but nothing fix it.
I have windows 7 64bit and Kies_2.3.3.12085_7_5 version.
What else should I do??
Thanks in advance
Click to expand...
Click to collapse
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
fxrb said:
Does your phone get detected by Windows (not Kies), i.e. can you access files on the phone using the Windows explorer?
Click to expand...
Click to collapse
yes i can import and export files from my computer to the phone via the explorer.
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
anybody??
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
are you using any custom rom??? When I first rooted my SG2 and started using custom rom..I can't use kies anymore...try AirDroid
HTML:
https://play.google.com/store/apps/details?id=com.sand.airdroid&hl=en
it works for me...hope it helps
Try changing cable or USB Ports.. Since i bought i9100 my kies never recognized my device... But who cares when odin's here...
If problem not solving then maybe rom problem...
Gkto settings - - About and post screenshot
Peace
Hit Thanks & It will Disappear
Sent from S II Running Fully Modified Official ICS 4.0.4
Next Device: Upcoming Nexus
techpda said:
yes i can import and export files from my computer to the phone via the explorer.
Click to expand...
Click to collapse
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
fxrb said:
Therefore USB cable, port and driver are most likely working fine. Did you try from another PC, i.e. an entirely different installation of Kies on another machine?
Click to expand...
Click to collapse
You are right; I don’t think it related to the phone because even after new Kies installation from scratch without connecting the phone, I get at the startup window the same problem (no icons on the home window and disable options).
On another PC its work well but I need it to work well with my workstation PC at work to sync meeting & etc.
What can I change in my computer that might affect it? After all it did work well in past.
Is that so complicated issue? maybe you can refer me to another place that can handle this.
techpda said:
Is that so complicated issue? maybe you can refer me to another place that can handle this.
Click to expand...
Click to collapse
I do not know how complicated the issue is. If I knew the solution I would have posted it, believe me. I tried in vain to reproduce the error you are facing.
I also do not know any better place then XDA to seek for help, but you could try to talk Samsung directly. Sorry but I'm out of ideas
Try this (KIES SGS2 connection working)
I had a big problem with getting my SGS 2 connecting to KIES. I've got repeatedly "Cannot start service ont the device" or "device not detected".
Then I tried several combinations, like:
a. connecting the phone with the SIM and SD card,
b. connecting with SIM w/o SD
c. w/o SIM and with SD
d. w/o SIM and w/o SD
Apparently KIES started to recognize my phone when SIM card was not present (as in c and d). Then I tried to connect the phone with the SIM and SD card in but the SIM was not initilized (i.e. I wasn't entering PIN). KIES recognized the phone and then I was enetring the PIN.
Everuthing worked.
I hope this helps
p

[Q] Rooted P7510 - Not being recognized by PC

Hey there,
Here is a list of what I have before I get started.
Samsung Galaxy Tab 10.1 Wifi (P7510)
Android Version - 3.2
Kernel Version - [email protected]#1
Build Number - INFAMOUS TAB 0.1 P7510UEKMM
Basically I have no access to my tablets internal SD card via my PC (Windows 7 and KIES)
I bought this tablet from a friend who rooted and flashed with the INFAMOUS mod.
I have searched all over the web for an answer and cant find something for this case specifically.
Each time I plug in my tab, my PC tells me that the Hardware ID is missing.
I can see the tablet in my Devices and Printers (displayed as SAMSUNG_android) as well as in my Device Manager. In device manager it says the drivers are up to date and functioning.
What have I tried?
USB Debugging (On and Off)
Clearing cache via recovery mode
Updating drivers via W7 and KIES via Samsung
I have tried following a few threads on installing the KIES software without internet connectivity. However I would rather not use the KIES Software anyway as it is kind of garbage.
I am looking to have access to the internal SD card so I can flash a new Rom on the Tab, however I would first like to even just have access to the file transferring.
Can anyone point me in the direction of help and me being able to enjoy this tablet?
I hope I have provided enough information. I am a pretty techy person and I understand how to do all of this but it seems like I am missing something really big.
Something to take note of, whenever the tab is plugged in (PC or Wall) there is a red x over the battery symbol and the tab charges very slowly.
Cheers
B
Snugglebutt said:
Basically I have no access to my tablets internal SD card via my PC (Windows 7 and KIES)
...
I am looking to have access to the internal SD card so I can flash a new Rom on the Tab, however I would first like to even just have access to the file transferring.
Click to expand...
Click to collapse
The Galaxy Tab doesn't expose the internal "sdcard" as a device that you can mount on your PC. If you enable it, it shows up as a MTD device.
The sdcard partition is formatted using a Linux native filesystem, not FAT, so Windows can't recognize it.
I use adb to push files onto the sdcard. ADB comes with the android SDK.
k1mu said:
The Galaxy Tab doesn't expose the internal "sdcard" as a device that you can mount on your PC. If you enable it, it shows up as a MTD device.
The sdcard partition is formatted using a Linux native filesystem, not FAT, so Windows can't recognize it.
I use adb to push files onto the sdcard. ADB comes with the android SDK.
Click to expand...
Click to collapse
As stated, make sure you have your tablet in MTP, and if so, make sure to update your drivers.
Settings > Storage > Additional Settings (top right) > MTP
To build on the above, if you have uninstalled Kies but also the Samsung USB drivers, you will be unable to connect the tab. Reinstall (or maybe uninstall and reinstall if you still have them) the drivers. A lot of the times that is the issue.
Go to Settings>Storage>Options/Info (The one on the upper right)>MTP(Check this one)
hope this help
FIXED
k1mu said:
The Galaxy Tab doesn't expose the internal "sdcard" as a device that you can mount on your PC. If you enable it, it shows up as a MTD device.
The sdcard partition is formatted using a Linux native filesystem, not FAT, so Windows can't recognize it.
I use adb to push files onto the sdcard. ADB comes with the android SDK.
Click to expand...
Click to collapse
To build on the above, if you have uninstalled Kies but also the Samsung USB drivers, you will be unable to connect the tab. Reinstall (or maybe uninstall and reinstall if you still have them) the drivers. A lot of the times that is the issue.
Click to expand...
Click to collapse
Ahhh ha! As soon as I uninstalled the driver that windows found and used the Google Driver that came along with the Android SDK, the tablet was recognized. Alas, I can finally use this tablet.
In the end it was as simple as a driver error, I spent a very long time searching last night and now I just feel silly.
The tablet still shows the red X over the battery symbol, whether I have MTP with USB Debugging on or off. I guess this can be avoided with certain ROMS. Anybody know of a ROM that avoids this?
Thank you all for your immediate responses!
B
Tid bit of info
H. Ess said:
As stated, make sure you have your tablet in MTP, and if so, make sure to update your drivers.
Settings > Storage > Additional Settings (top right) > MTP
Click to expand...
Click to collapse
Go to Settings>Storage>Options/Info (The one on the upper right)>MTP(Check this one)
Click to expand...
Click to collapse
By the way you two, there is no option in 3.2 for this.
In 3.2 its Applications/Development/USB Debugging
In storage there is no option to choose MTP, it seems that it always has been enabled and I cant find it anywhere in the settings to change it.
Thanks for the input though
Snugglebutt said:
By the way you two, there is no option in 3.2 for this.
In 3.2 its Applications/Development/USB Debugging
In storage there is no option to choose MTP, it seems that it always has been enabled and I cant find it anywhere in the settings to change it.
Thanks for the input though
Click to expand...
Click to collapse
For honeycomb and many others, debugging is always there. Under the storage option, you have an Additional Settings button usually and it should be present in there. I was always running3.2 until like a couple days ago so surprised its not there. Oh well problem solved lol
I'm having a similar problem with my tab not being recognised by my pc (win7 64) or in kies. It was originally an M380W (Korean) model, which I updated to a P7510. That all went fine, and the tablet works perfectly, except for the fact that my pc no longer sees it when it's plugged in. I tried uninstalling and reinstalling the drivers, but no dice. I'm going to see if adb works.

[Q] Is there any ROM/APP wich enables UMS on this smartphone?

Hi,
MTP and PTP are full of problems... so I want to have the old reliable USB Massive Storage (UMS) enabled in this phone, Is there any ROM with this feature?
I'm with stock and I would prefer not to unlock the boot loader unless I can get that feature with a ROM.
I tried this app with no success
I want any PC to detect my phone as a USB flashdrive containing only the sdcard files, not any partitions like system or data or such.
thanks
hitokiri_jaguar said:
Hi,
MTP and PTP are full of problems... so I want to have the old reliable USB Massive Storage (UMS) enabled in this phone, Is there any ROM with this feature?
I'm with stock and I would prefer not to unlock the boot loader unless I can get that feature with a ROM.
I tried this app with no success
thanks
Click to expand...
Click to collapse
Nope. UMS is dead as far as Google is concerned.
what do you mean by that? I know some ICS ROMs with UMS (but for other phones) so it's no dead dead dead and doing a quick search there are some people using ums un Jelly bean
What I mean is, UMS support isn't the way google wants people to do things.
It's a kludge when google wants phone memory not be segmented for apps vs media and such.
I've found MTP works very well on this phone compared to others i've owned.
It's a partitioning issue on any phone that comes with ICS natively.
mmm may be I wasn't clear about that, sorry,
I only want any PC to detect my phone as a USB flashdrive containing only the sdcard files, not any partitions like system or data or such.
And we are saying it isn't going to happen. What trouble are you having with mtp? Maybe we can help.
Ok, thanks, my problem is the following
I have 3 windows machines and in all of them the following happened
> I connected the LGOG to the pc and selected the pc software option in the phone
> Installed the LG software
> The LG software Drive disappeared from "Computer" (as expected I suppose)
> The phone-drive never showed in Computer
> I unplugged the phone and plugged again and selected MTP
> The phone-drive never showed in Computer either
In one of the PCs I got an error while installing the MTP driver, don't know how to solve that, if I try to reinstall the LG software the LG software driver disappears
Also I can't copy files to my phone if I don´t have Administrative access to the PC... that's main the reason I want UMS
Uh oh.
So, if I understand correctly, I'm going to need to install CM in order to use my phone as a thumbdrive.
While I have no problems using MTP, the INSANELY SLOW TRANSFERS are basically going to force me to find another solution.
Great phone, but 2MB/sec on a standard USB 2.0 port just isn't working.
More research, it appears that I'll need to install an FTP server on my phone, or use a wireless data sharing app (sadly not possible in my case as my wireless network is firewall-external to my wired one).

Question USB File transfer not working

Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
jutley said:
Since i have had my phone i never had got the file transfer to work between my pc and my phone which is so annoying since i have 1tb and I cant access it. I have even called support and they remote into my phone even they never got it to work said it was a compatibility issue can someone help me out here my current setup is windows 10 on my pc adb and pc drivers installed. lattes software update on my phone installed.
Click to expand...
Click to collapse
Do you have developer options enabled? Since I've enabled them the only way I can get usb transfer to work is with developer options enabled. If I turn it off, I can't connect to my PC.
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
jutley said:
yes developer is on i cant even get the transfer option to show in status bar dev option on or off? do we need to install anything for win10?
Click to expand...
Click to collapse
Usually, it's plug-and-play, so you wouldn't need any dedicated drivers for this.
Have you double-checked if your cable and ports (on the PC) are OK?
Can you try enabling ADB Debug from the developers option and see if the PC recognizes it in ADB mode?
Finally i changed to another usb cable got the option this time but then had to go to device manager and update the driver mtp choose from list and all set up working now.
jutley​Try deleting the old device from your Google Account.
Leave only the new phone in the profile.
Reboot and try logging into the S23 Ultra computer again.
That's how it worked for me.
Good luck !

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