Sound Issues in Sony Xperia M5 - Android Q&A, Help & Troubleshooting

Hi,
There is strange issue i am facing with my phone. Every time i get a call i can listen to the person but my voice does not reach the person from the other end. I have to connect my earphones and then speak through mic.
I did factory reset but that didn't help.
I am not sure whether its a hardware issue or a firmware one?
Any Solutions?

check the mic by recording an audio through it

Trex2017 said:
check the mic by recording an audio through it
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No mate , cannot record.

Related

[Q] Whatsapp voice message problem

Hello guys, not sure if this is happening to everyone, on my SK17i, with stock GB .62 rom Whatsapp seems to record audio TOO DISTORTED, my voice gets recorded to badly that people doesn't even hear what i'm speaking about... (Comes out VERY loud)
Sometimes i have to put my phone very far away from me, and not having ANY type or environment sound or gets distorted right away.
I don't believe it's a Hardware problem since Facebook audio works good, calls also works good, and in .587 ICS WA recorded on good quality...
If someone has this bug or knows how to fix it would be awesome...
lincer556 said:
Hello guys, not sure if this is happening to everyone, on my SK17i, with stock GB .62 rom Whatsapp seems to record audio TOO DISTORTED, my voice gets recorded to badly that people doesn't even hear what i'm speaking about... (Comes out VERY loud)
Sometimes i have to put my phone very far away from me, and not having ANY type or environment sound or gets distorted right away.
I don't believe it's a Hardware problem since Facebook audio works good, calls also works good, and in .587 ICS WA recorded on good quality...
If someone has this bug or knows how to fix it would be awesome...
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Click to collapse
Could you solve this problem? I can't find anything on the internet.. =s
Montanari said:
Could you solve this problem? I can't find anything on the internet.. =s
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Click to collapse
Nope, sent a ticket to WA Support, the only thing i've found is that on ICS the audio got recorded on .AAC, MONO, 22.05KHZ, while on GB rom the audio's are on .AMR, MONO, 16KHZ/14BITS, some friends cellphones record the audio on .M4A (AAC Codec), Stereo, 22.05KHZ, so basicly they did something that changed the AAC codec intro AMR records...

Microphone is not working when loudspeaker is on

Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
erdetm said:
Hi! I have a problem with my m4. The mic seems to turn off when i switch to loudspeaker during a call or if i start a fb messenger call with camera on. However the mic works fine with normal calls, i can record, use google speech etc. Mic test succeeded. Safe mode on and the same thing happens. I have put newest rom for central europe 26.1.A.2.147, wiped all possible data via flashtool and even on clean phone without any apps the problem still exists. I did not change any settings or so. It is just the mic not working when i wany to use loudspeaker ( the onr on the bottom of the phone). I also had issues with lower volume levels than in other m4, but here the rom update might help - i will see in fee days as i did rom update today. Do You have any idea what is wrong? The phone never had contact with water etc.
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I have the same Issue, I already made a hard reset but the problem remains. Have you had any progress on this?
Totally nothing. I hope service will fix it.
Same Problem here
Guys did found how to fix this?
Hi, guys.
I had the same issue but it has fixed itself already. Yesterday I wanted to show my friend that on loudspeaker 2nd mic doesn't work but... It worked. I was shocked, I hadn't done anything special. Maybe it was some app issue that is uninstalled now, or that was a virus? I don't know, however it works now.
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
atirkhan_07 said:
I m also facing the same issue on my m4 my voice doesnt goes through loudspeaker mode during calls.
I went to the service centr n they r also failed to solv this problem.
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Click to collapse
Try disabling ok google detection in google app
Sony microphone doesn't work with loud speaker on
I'm having exactly the same problem with my Sony Xperia M4 Dual Aqua. When the loud speaker (audio output) is on, the microphone doesn't work anymore. I can't be heard by the person on the other end of the phone. Has anyone found a fix to this? The phone has 2 microphones, so maybe there's a conflict with the speaker and microphone or maybe the second microphone doesn't work - anyone got any ideas?
Anyone solved it yet?
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
poetoet said:
Anyone solved it yet?
Click to expand...
Click to collapse
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
fadyzico said:
I have e2333
I removed memory card and restarted phone, and it worked, i think memory card is interfering with noise cancellation mic, bcoz when you test the mic with audio recorder, you will find noise cancellation mic is low
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Click to collapse
Thx for sharing,i tried to do this but still like before. I have e2333 too,n it had marshmallow official update last night but didnt solve the problem
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
dr.sushant said:
it has nothing to do with any software issue or any thing with memory card. all it has to do is with its headphone jack. it permanently recognizes that a headset with mic is connected so it lets the primary mic non functional. and it is probably due to moisture in the motherboard connecting the jack or may b due to numerous fall from heights that lets the jack very lose. try inserting a headphone leave that headphone for a while let ur device get heated up by heavy use or over charging. then remove the jack test the mic again it shall work. if not repeat the procedure again and again till it works. and this method has been tested by me as well as several other users in my proximity. so all the best guys hope it works for ya too. important thing is it might stop working again. so keep repeating
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Click to collapse
the same problems with 2 m4s here its a hardware that phone is very bad creation of sony.........
main microphone not working
voice tone very poor
what can i do?
e2312
mohaiminulmunna said:
main microphone not working
voice tone very poor
what can i do?
e2312
Click to expand...
Click to collapse
remove your SD card and reboot, if not working flash without SD Card, and if Not Working Repair Your rom with Xperia Companion And Feedback.

Xperia Z2 microphone not working in call

My Xperia Z2 (D6503) Android 5.1.1 - has problem in microphone. When I make a call, people can't hear me. But when I use Audio Recoder, the microphone works fine. I wonder if my microphone is broken or not, because it still work fine in Audio Recorder. Please help me to solve this problem. Thanks!
try disabling noise suppression under Call settings
w.m.d.c said:
try disabling noise suppression under Call settings
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Click to collapse
Thanks, I tried that too, but it still not work.
Some guy tell me that the phone has 2 microphone, one for call, and the secondary microphone for recording. Is that true?
Under the Google App voice settings, try disabling "OK Google" detection "from any screen".
I had the same problem and this fixed it.
It didnt work to me.
I tried like you guys posted, but it didnt work to me. Im using Kitkat 4.4.4, everything is ok until I update some app nearly time on CHPlay. Disable Google Now, goog search or anything, even reset factory data but nothing change to me. Somebody help me
bkvip said:
Thanks, I tried that too, but it still not work.
Some guy tell me that the phone has 2 microphone, one for call, and the secondary microphone for recording. Is that true?
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Click to collapse
I am quite not sure, but apparently everyone in this thread are having hardware issues rather than software.
I would bring it to some professionals in a proper phone shop and try that.

No sound on Android 7+

Hi guys I'm having a problem where on Android 7+ I have no sound please help me as soon as you can
Sonicfann said:
Hi guys I'm having a problem where on Android 7+ I have no sound please help me as soon as you can
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Is the call volume is low, or no sound is coming out from speaker???
There's no sound from the speaker and the call volume doesn't work either
Sonicfann said:
There's no sound from the speaker and the call volume doesn't work either
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Is it works if you use head phone???
Well my headphone jack is broken but my Bluetooth earbuds work so yea
Sonicfann said:
Well my headphone jack is broken but my Bluetooth earbuds work so yea
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Then it should be Hardware problem, try hitting back of speak, something it works, if not you need to replace the speaker.
I think it's a software issue because games won't start they crash after the splash screen and the mic crashes Google Assistant and sound recorder
Sonicfann said:
I think it's a software issue because games won't start they crash after the splash screen and the mic crashes Google Assistant and sound recorder
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Try flashing other custom ROM. Maybe it will solve your problem.
No you Don't get it it's on EVERY custom rom above 6.0.1 also I tried what you said it didn't work
(Crdroid 5.1 was the one that caused the prob btw)
Had this issue on my e 2015,I downloaded one of those speaker tester apps, and once I got to a high enough MHz sound,the speaker started working
https://play.google.com/store/apps/details?id=com.blackflame.internalspeakertester

Problem with microphone when making video calls

I have a Samsung Tab S7+ with lastest firmware and software updates.
The only problem i am facing is the microphone.
When i capture a video or record sound, it works perfectly. I can hear the recorded voice clearly.
But when i making video call (viber, messenger, duo, skype,...), the volume on the other line's speaker is very low. I tested with my mobile phone and result was the same.
I thought the reason is more likely from software than hardware.
Does anyone have the same problem as me and please help me fix this issue. Thank you so much.
phamquanganh.go said:
The only problem i am facing is the microphone.
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Had precisely same issue. Due to teaching over videoconference, solved it with these 2 items
Adapter for USB-C
https://www.amazon.com/gp/product/B07CVX3516/
Microphone
https://www.amazon.com/gp/product/B07QFRXJ9R/
The microphone is also excellent for our laptops and vastly superior for built-in mic

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