Help please, This phone is my only evidence of abuse. - Android Q&A, Help & Troubleshooting

I am in dire need of help.
My phone is locked, i don't know my google password.
Its an old phone of mine, i never thought I would need it but the text messages on there will prove to the court that my ex abused me and my kids.
He served me via newspaper. So i had no clue he was even trying to take the kids until he showed up on my doorstep with a sheriff. My babies are with this horrible man and the only proof i have is in my text messages in that phone. Is there any way to get them? Im desperate for help. My babies are 5 and 7 years old. Please is there anyone who knows what I can do?
The phone is a samsung tracphone SCH-S738C.
Sincerely,
Desperate4help

Desperate4help said:
I am in dire need of help.
My phone is locked, i don't know my google password.
Its an old phone of mine, i never thought I would need it but the text messages on there will prove to the court that my ex abused me and my kids.
He served me via newspaper. So i had no clue he was even trying to take the kids until he showed up on my doorstep with a sheriff. My babies are with this horrible man and the only proof i have is in my text messages in that phone. Is there any way to get them? Im desperate for help. My babies are 5 and 7 years old. Please is there anyone who knows what I can do?
The phone is a samsung tracphone SCH-S738C.
Sincerely,
Desperate4help
Click to expand...
Click to collapse
You can have a look at this thread:
https://forum.xda-developers.com/android/software-hacking/remove-lockscreen-recovery-t3530008
If you haven't a custom recovery I unfortunately cannot do anything for you

Desperate4help said:
I am in dire need of help.
My phone is locked, i don't know my google password.
Its an old phone of mine, i never thought I would need it but the text messages on there will prove to the court that my ex abused me and my kids.
He served me via newspaper. So i had no clue he was even trying to take the kids until he showed up on my doorstep with a sheriff. My babies are with this horrible man and the only proof i have is in my text messages in that phone. Is there any way to get them? Im desperate for help. My babies are 5 and 7 years old. Please is there anyone who knows what I can do?
The phone is a samsung tracphone SCH-S738C.
Sincerely,
Desperate4help
Click to expand...
Click to collapse
Hi, you say that you don't know your google password ? If you know email try to reset your google password by providing needed information.

Related

HTC inspire AT&T bypass lockscreen password

My daughter has a HTC Inspire & recently lost it due to behavior unbecoming for a young lady!! My question is is there a way to gain root access in order to blow out the password file & access the phone or any other trick that wont reset everything? If im being honest, Im scared to death of what I might find but also believe its something that needs to be addressed before something even worse happens! Any of you with daughters know what im talking about.
I guess I could just record a youtube video of me putting a couple rounds in it!
Thanks in advance!
http://forum.xda-developers.com/showthread.php?t=1357490
this should do it
That looks like a nice program to instal on the device after I get into it but as it stands now the phone is locked & I dont even think its even rooted at this time! I need a tool or windows download of some sort. Any help greatly appreciated!
How about this?
http://androidadvices.com/unlock-android-phone-forgot-pin-password-screen-lock/
It should work but it will require you to know the Gmail account (username and password) that your daughter used when she setup the phone in order to access android market on your PC and download the app.
Good luck
slander98 said:
That looks like a nice program to instal on the device after I get into it but as it stands now the phone is locked & I dont even think its even rooted at this time! I need a tool or windows download of some sort. Any help greatly appreciated!
Click to expand...
Click to collapse
Do you know the # of characters for the password?
Start by trying things that you know your daughter is into... favourite band, tv show, etc.. or simple things like her birthday, her best friend's name
But honestly, why wouldn't you just ask her?
Tell her AT&T needs to know her password so they can try to recover the phone... just get creative, then once you unlock it install the app and you're good to go!
Yeah I figured out the password & tried to install the program but it says for security your phone is set to block installation of non market apps & takes me to settings but i couldnt find any options to allow me to do it.
Is this a relevant article or is there an newer or easier way?
http://forum.xda-developers.com/showthread.php?t=706887
Go to
Menu > Settings > Applications
Check the "unknown sources" box, good to go.
Not sure if AT&T still locks their phones from doing this.. but if so, the option won't be there..
I can't imagine that they would do still lock them from sideloading because then you wouldn't be able to use the Amazon app store..
Let me know
slander98 said:
My daughter has a HTC Inspire & recently lost it due to behavior unbecoming for a young lady!! My question is is there a way to gain root access in order to blow out the password file & access the phone or any other trick that wont reset everything? If im being honest, Im scared to death of what I might find but also believe its something that needs to be addressed before something even worse happens! Any of you with daughters know what im talking about.
I guess I could just record a youtube video of me putting a couple rounds in it!
Thanks in advance!
Click to expand...
Click to collapse
Jesus man ......... i so wish you hadn't posted this bro ........*sigh*.
I have 6 year old twin girls ......... and one of them Gretel ........ already has the most inappropriate friends you could possible imagine ...............
Am not being 'square' in believing 6 year olds do not need high heels am I??
That 6 year olds encouraging each other to kiss boys is unnecessarily early??
Or that in 2012 hair length and colour of garment should not be a big gender signifier??
Dood .......... please tell me it gets better??
Yeah its NOT giving me that option..... Im updating the software in hopes that fixes it. any other work arounds for sideloading if not?
And no sir unfortunately it DOESNT get better! Im gonna end up in prison!! LOL
No offence, but at six years old, you should be able to dictate who her friends are - so long as you have the mother's (wife's?) support
I do hear what you are saying.. environmentally it's hard nowadays.. so much inappropriate influence from media/friends/etc
but my five year old daughter does what I say.. end of story.. it all boils down to the parents. Act now brother! Save the children! (seriously) it only gets harder.
ingenious247 said:
No offence, but at six years old, you should be able to dictate who her friends are - so long as you have the mother's (wife's?) support
I do hear what you are saying.. environmentally it's hard nowadays.. so much inappropriate influence from media/friends/etc
Click to expand...
Click to collapse
Yeah that would work where it not for the fact that my kids are at school full time 5 days a week 9am-3pm and the inappropriate kids are her school friends. I have no control over who see hangs with at school ........ just like every other parent.
Looking for solutions for something similar to this.
maybe a free solution..... Anyone heard or have any expeirence with anything like this?
mobile-spy.com
Go to htcsense.com, log on to the accpunt she useful for HTC apps. From there you can track her phone, forward messages and calls to another phone. Lock the phone, etc..... I love it because I lost it once and I tracked it down and found it, also I was able to forward everything to my galaxy s.
Sent from my HTC Wildfire S using xda premium

Samsung Repair Service Woes

I understand this is not the most appropriate place to post this, but I'm sure many of you have experienced the Samsung Repair Service Centre (I would post this in a Samsung sub-forum but I couldn't find one) and you will be able to give me some advice.
So, if you want the whole story of how my phone got broke, read this: http://forum.xda-developers.com/show...5#post28416155
In short, I completely broke my Samsung Galaxy Ace plus the day after I took it out of the box. It's seemingly 100% bricked (literally no sign of life, no lights no screen no sound, nothing).
I phoned Samsung up a couple days later (after nobody replied to my emails) and I organised it to be repaired.
It's been 11 days since I sent it back.
I phoned on the 7th day to ask if it had even got there because there were no updates on my samsung product repair status page since the day I first phoned them up. I also asked if the address I was given was right (Just put on envelope "FREEPOST SAMAN REP", that was it) because it sounded invalid.
I gave them the IMEI and was told that it had reached them. I said thank you and goodbye.
Yesterday, my product repair status had finally updated to : Cancelled by ASC Non Defect (Working properly)
I rang up again.
I was on the phone for 10 minutes with this guy and he told me that they had no record of my phone arriving. He handed me on to his supervisor who I spoke to for a further 20 minutes.
She confirmed that it had not reached them yet or it had been improperly logged or it was lost in the mail.
I sent her a copy of my proof of postage through email in case it was the latter, so they could "organize something for me if it comes to the worst case scenario"
Knowing their reply rate to my emails, I doubt they'll even see it.
So, I sent off my broken phone to them like they told me to, and now they've lost it... or the address they gave me was indeed wrong like I originally expected, however it has not been sent to the return address after 10 days. I doubt the Post Office is at any fault here.
I understand how at the beginning of this mess I was at fault. I made my phone faulty through my own carelessness...
However, since then I feel like there's been an awful lot more Samsung carelessness. And it sounds like if they don't find my phone they won't even replace it, otherwise the woman over the phone wouldn't have been so ambiguous. The way she said it I expected nothing more than book voucher in return for all my trouble and their incompetence.
It's very troubling to think that my £166 may have only bought me just 1 day of pleasure and many weeks of distress.
Anyway, I'm hoping I can make the best out of a bad situation.
I have very little respect for these types of companies, and I have no problem in wrangling out a few pounds from them when they have wronged me. If this doesn't get resolved soon, I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Me and my Dad have been able to get similar compensations for bad service through a letter and a phone call before.
Maybe I can do something similar here.
Does anybody have any helpful advice?
Well......in short you do have the right to sue them.....
But then , you shouldn't have sent it through postage , but to the Service Centre
"I have to go. It's just....they really need me." - Sora
Perhaps you can sue them,If you have a written proof that samsung gave you wrong address..Sue those darned idiots mate.I will wish for your succesz
Ya...Sue them...Don't they even know to take care of a phone?
Is it me or Samsung really has problems with service, ok I understand, that in my country those are the sellers who do warranty repairs, but that makes Samsung look bad? Today I have called my sellers HQ, none answered, then I tried to skype, still no answer.
100% sue them...it clearly you have the right
Okay, I get the overwhelming impression that you all think I should sue them...
I have never sued anybody, neither have I tried. I imagine it's a little easier said than done
In the past though, I have found that the threat of legal action from similar situations gets results.
Shall I just write a letter to Samsung HQ in Surrey describing their problem with the threat of legal action if I don't get fully refunded and compensated?
Would it be so bad to ask for a Galaxy S III? Drafting the letter in my head, it seems a bit weedy if I tag along the sentence, "and in return for my troubles I'd like a Galaxy S III please, otherwise I will sue you!!!" It would just sound like an opportunist geek trying to get the phone that all his friends have.
However I can imagine they'd be more willing to send me a free and superior phone than to write me a cheque of x amount of £.
The only problem is, there's still the possibility that it might genuinely be lost in the mail through no fault of their own... seems very unlikely, but it's arguable.
Shall I wait a bit longer before I write a letter?
It's 12 days since I posted it. On the 15th day I should assume it has been lost in the mail and Samsung will "sort me out with something".
Further thoughts please.
Thanks for all the replies so far
You don't give a location, but I am guessing you are in UK. I was unable to follow the link to your original thread, but if you put a return address label on the package I would have thought that it would have been returned to you by now or it is at your local sorting/Post office.
Have you checked with them?
My suggestion would be to follow up your recent phone conversation with a letter to Samsung Customer Services in Gateshead and send a cc to the HQ in Surrey. Send both by recorded delivery, so that you have some kind of proof of delivery/receipt. In my experience, although not with Samsung, reason and facts can get better results than threats, you can keep the option of legal action if you get no satisfaction.
Give details of what has happened so far. (omitting the bit about how your phone was bricked! )
Try to give times and dates, what you discussed and, if possible, who you spoke to. Attach a copy of your proof of posting (but dont send original), copies of emails etc
Ask them what they are going to do now, tell them what you would like to see as the outcome of this situation. A phone and some kind of compensation for the inconvenience/phone calls/wasted time, I would guess? Give them a date by which you would like a reply, 14 or so days.
Best of luck.
That's just the kind of advice I was looking for.
Thanks Angewg, your help is very much appreciated
hedgehog90 said:
I understand this is not the most appropriate place to post this, but I'm sure many of you have experienced the Samsung Repair Service Centre (I would post this in a Samsung sub-forum but I couldn't find one) and you will be able to give me some advice.
So, if you want the whole story of how my phone got broke, read this: http://forum.xda-developers.com/show...5#post28416155
In short, I completely broke my Samsung Galaxy Ace plus the day after I took it out of the box. It's seemingly 100% bricked (literally no sign of life, no lights no screen no sound, nothing).
I phoned Samsung up a couple days later (after nobody replied to my emails) and I organised it to be repaired.
It's been 11 days since I sent it back.
I phoned on the 7th day to ask if it had even got there because there were no updates on my samsung product repair status page since the day I first phoned them up. I also asked if the address I was given was right (Just put on envelope "FREEPOST SAMAN REP", that was it) because it sounded invalid.
I gave them the IMEI and was told that it had reached them. I said thank you and goodbye.
Yesterday, my product repair status had finally updated to : Cancelled by ASCNon Defect (Working properly)
I rang up again.
I was on the phone for 10 minutes with this guy and he told me that they had no record of my phone arriving. He handed me on to his supervisor who I spoke to for a further 20 minutes.
She confirmed that it had not reached them yet or it had been improperly logged or it was lost in the mail.
I sent her a copy of my proof of postage through email in case it was the latter, so they could "organize something for me if it comes to the worst case scenario"
Knowing their reply rate to my emails, I doubt they'll even see it.
So, I sent off my broken phone to them like they told me to, and now they've lost it... or the address they gave me was indeed wrong like I originally expected, however it has not been sent to the return address after 10 days. I doubt the Post Office is at any fault here.
I understand how at the beginning of this mess I was at fault. I made my phone faulty through my own carelessness...
However, since then I feel like there's been an awful lot more Samsung carelessness. And it sounds like if they don't find my phone they won't even replace it, otherwise the woman over the phone wouldn't have been so ambiguous. The way she said it I expected nothing more than book voucher in return for all my trouble and their incompetence.
It's very troubling to think that my £166 may have only bought me just 1 day of pleasure and many weeks of distress.
Anyway, I'm hoping I can make the best out of a bad situation.
I have very little respect for these types of companies, and I have no problem in wrangling out a few pounds from them when they have wronged me. If this doesn't get resolved soon, I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Me and my Dad have been able to get similar compensations for bad service through a letter and a phone call before.
Maybe I can do something similar here.
Does anybody have any helpful advice?
Click to expand...
Click to collapse
Since your in the UK (yay!) you can take them to a small claims court. Also check out the amazing Martin Lewis MoneySavingExpert website. It explains your rights as a consumer.
Sent from my GT-S5830 using Tapatalk 2
I'm very tempted to go to Samsung UK directly and ask politely but firmly for a little compensation for all this crap. Maybe one of those Galaxy S3s.
Click to expand...
Click to collapse
Drafting the letter in my head, it seems a bit weedy if I tag along the sentence, "and in return for my troubles I'd like a Galaxy S III please, otherwise I will sue you!!!" It would just sound like an opportunist geek trying to get the phone that all his friends have.
Click to expand...
Click to collapse
even though i really understand your feelings and frustration i wasnt able to stop my slef from laughing lol... anyways i guess you shoud do as "Angewg" said .. talk.to the right and higher authority in Samsung first and keep the threat at court part for the end or if i may say you can argue first and threat/sue later on .... but you cant threat/sue first and then try to argue ... always play the "BIGGEST CARD/ACE" in the end .... good luck and do let us know what happened in the end .... if they gave you an S III too lol
even though i really understand your feelings and frustration i wasnt able to stop my slef from laughing lol... anyways i guess you shoud do as "Angewg" said .. talk.to the right and higher authority in Samsung first and keep the threat at court part for the end or if i may say you can argue first and threat/sue later on .... but you cant threat/sue first and then try to argue ... always play the "BIGGEST CARD/ACE" in the end .... good luck and do let us know what happened in the end .... if they gave you an S III too lol
Click to expand...
Click to collapse
My objective is not to get a Samsung Galaxy S III per se, but my thought was that I deserve not just my phone back but a little compensation. And I feel like it might be a stretch to ask for straight up money. So what could I realistically ask for? A superior phone. S III was the first that came to mind, and I think I am right in thinking it's the best smart phone that Samsung are producing right now.
I'll write the letter today. Thanks again everybody
hedgehog90 said:
My objective is not to get a Samsung Galaxy S III per se, but my thought was that I deserve not just my phone back but a little compensation. And I feel like it might be a stretch to ask for straight up money. So what could I realistically ask for? A superior phone. S III was the first that came to mind, and I think I am right in thinking it's the best smart phone that Samsung are producing right now.
I'll write the letter today. Thanks again everybody
Click to expand...
Click to collapse
I think the £400+ price difference between the two models makes it a bit of a stretch!
You could try asking for
a replacement phone with either a higher specification or a more recent model bearing in mind the inconvenience all this has caused you.
The ball is then in their court.
It might be a stretch... but not as much as a stretch as you suggest. I've just checked and the price difference is actually about £270.
I could argue that the trouble this has caused is about £270... Maybe?
I'll be phoning up the call centre at around 2 PM, explaining all this crap once again (taking names this time), and once and for all asking what's happened and what they are willing to do to help me, because this phone has well and truly been lost IMO.
Yeah there in the wrong but,
Am I the only person the doesn't like the American sueing thing. I just think that people make mistakes. Never see the need to sue anyone.
I thought most people in Britain thought the same way.
Sent from my GALAXY Ace.
I'm pissed off. Here's why:
I've just posted an extremely detailed letter explaining everything, along with copies of emails, pictures, screenshots, etc.
It took ages to write and compile all of this together.
I showed it to my Dad (who is well educated on legal matters such as this) and he told me it was a brilliant letter.
I wrote it on Friday, but didn't want to post it before checking that it was okay with my Dad, so that meant I had to wait til Monday.
At the end of the letter I requested a superior replacement phone as recompense (Galaxy S III), but if they didn't resolve the matter or they didn't reply within 14 days I'd take legal action as they were in violation of my consumer rights.
After posting this letter, I was told by a family member to try phoning the customer service 1 more time.
So I did, and then I was passed around several times between different operators, but I was eventually told this:
My phone was in repair and I should have it back shortly. I think they said 7 days, which would make the entire process a total of 25 days.
I was given the repair centre's phone number so I can track the progress.
So, it actually looks like I will be receiving a phone back...
This doesn't actually please me. I've been under the assumption the last few days that I have a very solid case against Samsung.
I believe that on receiving my letter I may just get what I want.
Would a company like Samsung prefer I took them to a claims court? I doubt it. I think they would probably sort me out with what I wanted before it would get to that.
But now that my phone is apparently safe and sound on its way back soon, I doubt my letter will be taken very seriously.
If they don't look into it and just throw a phone my way willy nilly, then I'd be very surprised, and i don't really consider that a possibility.
Now all I've got to complain about is the massive repair time and the time I've wasted on phone calls, research, emails and one long-ass letter.
In my eyes I still deserve compensation for this, and I probably still could say that I will consider legal action if they don't compensate me in some way, but the lack of a phone sure made it a lot easier to argue my case.
I'll report back in a few days.
Imo, too stupid samsung solve this problem at the court. They can replace your unit than repair because unit defects, in 5 minutes at samsung store.
Just got a phone call this morning. I should have my phone back before the end of the week.
This sucks. I bet they're not going to acknowledge my letter and I'm just gonna have to let all this **** go.
hedgehog90 said:
Just got a phone call this morning. I should have my phone back before the end of the week.
This sucks. I bet they're not going to acknowledge my letter and I'm just gonna have to let all this **** go.
Click to expand...
Click to collapse
Ask for compensation from them.
It's Monday, I haven't received a repaired phone, I haven't got a phone call, I haven't received a written reply.
Nothing.
I hate this.

Parental Spy Software for Android?

Hello,
Long story short, I am pretty sure my child has a serious problem that he is refusing to share for some reason (I'm getting the idea that he's not allowed to). I am afraid he'll enter clinical depression if I couldn't help him. I am pretty sure I will have an idea about what's going on if I could get my hands on his whatsapp chat with a specific contact. Is there any app that can do that? I read StealthGenie can do that but it's very expensive ($110).
Any help will be much appreciated.
Thanks
PeritoX said:
Hello,
Long story short, I am pretty sure my child has a serious problem that he is refusing to share for some reason (I'm getting the idea that he's not allowed to). I am afraid he'll enter clinical depression if I couldn't help him. I am pretty sure I will have an idea about what's going on if I could get my hands on his whatsapp chat with a specific contact. Is there any app that can do that? I read StealthGenie can do that but it's very expensive ($110).
Any help will be much appreciated.
Thanks
Click to expand...
Click to collapse
If his device is rooted, the database whatsapp stores the texts is in plain text... But that needs you to have his device in your hands anyway so thre must be a more simple solution. Oh, I read the stealthgenie stuf, the phone needs to be rooted anyway to get it to work with whatsapp so it needs to be in your hands. Meaning you should be able to read the whatsapp just by holding the thing.

Is this S9+ usable or not?

Hello All,
I'm needing some tech expertise. Long story short, my sister suddenly passed away and she had a few month old S9+. It's currently locked with Sprint, but I thought about using it to play with. I attempted a reset of the phone so that none of her info would be accessible. When it boots up, it asks for the google account the phone was tied with, which I have no access to. Is there a way to get around this or should I plan on tossing the phone in the trash?
I've been an iOS person, so I have no idea about Android, but I'm fairly tech savvy so rooting or anything like that I would feel comfortable with. I'm open to options or suggestions.
djrabbie303 said:
Hello All,
I'm needing some tech expertise. Long story short, my sister suddenly passed away and she had a few month old S9+. It's currently locked with Sprint, but I thought about using it to play with. I attempted a reset of the phone so that none of her info would be accessible. When it boots up, it asks for the google account the phone was tied with, which I have no access to. Is there a way to get around this or should I plan on tossing the phone in the trash?
I've been an iOS person, so I have no idea about Android, but I'm fairly tech savvy so rooting or anything like that I would feel comfortable with. I'm open to options or suggestions.
Click to expand...
Click to collapse
Contact samsung or google and tell them the story and give them proofs. They will help you for sure if you are telling the truth.
I am truly sorry to hear of the loss of your sister...
Thanks for the info. I will contact google tomorrow and see what I can do.
And I wish it wasn’t true, that would mean my sister is still here. I have her death certificate so if google or Samsung needs it, that can be provided. Thanks for the help and the kind words.

Alcatel 5044R frp bypass Google login. Can not get past it help!

I bought this phone off a friend of a friend. It's not stolen I had a chat with Google on a way to get around it. They couldn't help me but they did run the IMEI code and it's not stolen or even reported missing. So the guy just hard rest it gave to me with out taking his Google account off the dang thing. Long story short I'm stuck with this phone and need help with a work around. Please help me.
Rbohannon89 said:
I bought this phone off a friend of a friend. It's not stolen I had a chat with Google on a way to get around it. They couldn't help me but they did run the IMEI code and it's not stolen or even reported missing. So the guy just hard rest it gave to me with out taking his Google account off the dang thing. Long story short I'm stuck with this phone and need help with a work around. Please help me.
Click to expand...
Click to collapse
Double one
Original thread here :
https://forum.xda-developers.com/android/help/alcatel-5044r-frp-bypass-bought-unable-t3860281
Why did you only quote me?

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