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I switched from an LG G2 at launch and from the moment I've had the phone, I've been experiencing audio cut outs when music is playing through bluetooth. Whether it be through the Samsung App, Google Play, Pandora, Spotify or Milk, I've found no way to troubleshoot the problem successfully.
I'm curious as to whether anyone is facing similar issues or whether I received a faulty unit.
You may have a bad one.
I Bluetooth audio in my car all the time and no problems.
What have you tried troubleshooting wise?
Sent from my SGH-M919 using XDA Premium 4 mobile app
TheArtiszan said:
You may have a bad one.
I Bluetooth audio in my car all the time and no problems.
What have you tried troubleshooting wise?
Sent from my SGH-M919 using XDA Premium 4 mobile app
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Just about everything that does not involve a factory reset.
Might as well now...
I actually noticed that as well! I'm seriously contemplating in exchanging mine!
I think I that one worked! Also worked with lock screen lag! Switch I switched from ART back to Dalvik!
AzumaKazuma said:
I think I that one worked! Also worked with lock screen lag! Switch I switched from ART back to Dalvik!
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Click to collapse
Sorry, can you expand?
The lag disappeared when I switch from ART back to dalvik (somebody had said that ART was faster, so I switched to ART).
RavenSEAL said:
I switched from an LG G2 at launch and from the moment I've had the phone, I've been experiencing audio cut outs when music is playing through bluetooth. Whether it be through the Samsung App, Google Play, Pandora, Spotify or Milk, I've found no way to troubleshoot the problem successfully.
I'm curious as to whether anyone is facing similar issues or whether I received a faulty unit.
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Click to collapse
I have also known this annoyance. I was considering returning it as well, but noticed that some of the eq settings don't work over bluetooth anyway, so I switched back to a cord in the car. I don't notice it as much when using my bluetooth headphones, though is does occur. Hopefully, some custom Rom will correct this some day...
I was on ART, but it caused other issues. I believe this is happening on Delvik...
Had the same issue. Connected to my 2013 accord over Bluetooth, audio would drop and come back. It was driving me insane.
What is happening
The issue is the CPU drops to almost a sleep mode and the Bluetooth drops, and then picks back up after the CPU realizes it was connected via Bluetooth.
The Solution
You need to be rooted, download No-Frills CPU control from the App store.
Set it to on demand,
set it to min clock 1.958 Ghz on demand,
apply on boot.
It should not drop or stutter anymore after that.
I also shut off the wifi sniffer under the advanced settings of wifi, that kills battery and I was suspect of it.
Loving the phone so far, but I'm sad to say while connected to my Sony x-7s wireless speaker, I hear a Popping sound about every 15-20 seconds.
I jumped over to my old Note 3 and played the exact same file and the distortion vanished, so I know it's the phone.
Anyone else getting this or know of a workaround? Hopefully it can be fixed by an update.
xxceler8 said:
Loving the phone so far, but I'm sad to say while connected to my Sony x-7s wireless speaker, I hear a Popping sound about every 15-20 seconds.
I jumped over to my old Note 3 and played the exact same file and the distortion vanished, so I know it's the phone.
Anyone else getting this or know of a workaround? Hopefully it can be fixed by an update.
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I'm having the same problem with my V10. Tried it on a Bluetooth headset and a Bluetooth speaker. On WiFi and cellular. Problem does not go away.
same here, only difference is that it happens to certain speaker and not the others.
I've tried on 4 different bluetooth speakers that I have, and on one of them it would sound absolutely horrible and distorted. Tested the same speaker with Note 4 and boom beautiful sound.
I'm lucky that the adapter that I use in the car isn't affected.
Bluetooth audio reminds me of the original OG Pro, which sounded like an over compressed files being broadcast over AM Radio. That problem persisted until it got the KitKat update.
I suspect it has something to do with LG overlooking the need to differentiate compression/bitrates for aptX vs non aptX devices. Its definitely a major letdown, but one likely to be fixed.
Sent from my LG-H900 using Tapatalk
JCred said:
Bluetooth audio reminds me of the original OG Pro, which sounded like an over compressed files being broadcast over AM Radio. That problem persisted until it got the KitKat update.
I suspect it has something to do with LG overlooking the need to differentiate compression/bitrates for aptX vs non aptX devices. Its definitely a major letdown, but one likely to be fixed.
Sent from my LG-H900 using Tapatalk
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streaming on my aptx receiver in the car is perfect, it actually sounded a lot better than my note 4. But yeah, on the cheap portable bluetooth speaker...not so much.
I have the Verizon LG V10 and occasionally hear the popping when connected to my Bose Soundlink III, and cheap BT speaker at work and in my truck (2013 Ford F-150). But what is even worse, it randomly "stutters" on all three as well all the time! I noticed today in my truck that every time it stuttered, the "play" and "pause" buttons flashed on the touch screen--kinda like the phone was telling it to pause and then play very quickly.
Anyone else seeing anything like this? Any ideas to fix? Other than this pretty major issue, I am lovin' this phone! Thanks for any help!
tomglass said:
I have the Verizon LG V10 and occasionally hear the popping when connected to my Bose Soundlink III, and cheap BT speaker at work and in my truck (2013 Ford F-150). But what is even worse, it randomly "stutters" on all three as well all the time! I noticed today in my truck that every time it stuttered, the "play" and "pause" buttons flashed on the touch screen--kinda like the phone was telling it to pause and then play very quickly.
Anyone else seeing anything like this? Any ideas to fix? Other than this pretty major issue, I am lovin' this phone! Thanks for any help!
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The stutter is killing me as well. I have yet to pin point the exact cause to it, but this is quite unacceptable for a hexacore device.
I use poweramp btway, and I've tried increasing the buffer etc to no avail. At first I thought it was only struggling when google map is running in the background, or when the list of apps are full. But I've tried clearing all recent apps, even without anything in the background it still stutters.
I hope someone figures out what's wrong. Coming from note 4, I'm a little disappointed with all of these random quirks that frankly is unacceptable for a flagship device.
baymon said:
The stutter is killing me as well. I have yet to pin point the exact cause to it, but this is quite unacceptable for a hexacore device.
I use poweramp btway, and I've tried increasing the buffer etc to no avail. At first I thought it was only struggling when google map is running in the background, or when the list of apps are full. But I've tried clearing all recent apps, even without anything in the background it still stutters.
I hope someone figures out what's wrong. Coming from note 4, I'm a little disappointed with all of these random quirks that frankly is unacceptable for a flagship device.
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My problem occurs with Google Play music streaming as well as downloaded playlists; the stock LG app with the LG that came with the phone and streaming Pandora. And occurs whether connected to my Bose SLIII, my truck or SoundPal speaker at work... I've tried clearing all recent apps, restarting the music app and restarting the phone... none of that works... Very disappointing and sure hope a fix comes out from somewhere soon!
tomglass said:
My problem occurs with Google Play music streaming as well as downloaded playlists; the stock LG app with the LG that came with the phone and streaming Pandora. And occurs whether connected to my Bose SLIII, my truck or SoundPal speaker at work... I've tried clearing all recent apps, restarting the music app and restarting the phone... none of that works... Very disappointing and sure hope a fix comes out from somewhere soon!
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so I finally rooted and hard reset last night. Two things that I've changed now:
-Unchecked the NuPlayer option under developer mode
-Installed Viper4android
so far...no skipping yet!
So maybe you can try unchecking the Nuplayer option to see if it helps. Also, I suspected it could be some other app like AdGuard that I installed before I rooted. I don't have that anymore since I'm back to Xposed.
baymon said:
so I finally rooted and hard reset last night. Two things that I've changed now:
-Unchecked the NuPlayer option under developer mode
-Installed Viper4android
so far...no skipping yet!
So maybe you can try unchecking the Nuplayer option to see if it helps. Also, I suspected it could be some other app like AdGuard that I installed before I rooted. I don't have that anymore since I'm back to Xposed.
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I'm on Verizon so rooting is not an option... yet... I'll try selecting the AwesomePlayer instead of NuPlayer and see if that makes any difference. Thanks!
I just switched to awesomeplayer and it seems to be working better, but it's still being a little weird.
Sent from my Nexus 7 using Tapatalk
tomglass said:
I'm on Verizon so rooting is not an option... yet... I'll try selecting the AwesomePlayer instead of NuPlayer and see if that makes any difference. Thanks!
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I spoke too soon, the issues are coming back again now.
I noticed that the audio will start popping when data is flowing. e.g. when a notification is coming in, a text, an incoming whatsapp chat, a movement in map, etc.
this is frustrating.
Google Now Voice Settings
So I had this problem appear about a week ago, and then I tracked down what I changed. Try disabling Bluetooth Headset in the Google now voice settings. I turned it on hoping it would make OK Google detection better with my head unit. It didn't, it just made the audio pop every 3 seconds.
TL;Dr turn off Bluetooth Headset in Google now - voice settings.
cbvicious said:
So I had this problem appear about a week ago, and then I tracked down what I changed. Try disabling Bluetooth Headset in the Google now voice settings. I turned it on hoping it would make OK Google detection better with my head unit. It didn't, it just made the audio pop every 3 seconds.
TL;Dr turn off Bluetooth Headset in Google now - voice settings.
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mine has always been off, issue still persists. I've resorted to it being an LG issue as I never had this issue with any Samsung phones I've had.
baymon said:
mine has always been off, issue still persists. I've resorted to it being an LG issue as I never had this issue with any Samsung phones I've had.
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Yeah, turns out it only reduced the issue, not removed it. I don't understand why it would suddenly appear for me. Worked fine for 6 months, had the Marshmallow update for a while now. Suddenly one day it starts sounding like crap.
cbvicious said:
Yeah, turns out it only reduced the issue, not removed it. I don't understand why it would suddenly appear for me. Worked fine for 6 months, had the Marshmallow update for a while now. Suddenly one day it starts sounding like crap.
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I usually reboot when it gets really bad, then it'll be good for some time before it starts popping like crazy again.
Again, this is not a new issue for LG. It's been reported since the day of G2.
I am having the same issue ATT LG V10 not rooted, Google voice Bluetooth headset settings is off. I have the problem when listening with my jaybird headset or 2016 Honda fit, mostly with Google music and beyond pod whether audio is downloaded or streaming. As a Samsung Note user for many years this is disappointing and debilitating!
I cleared the cache for all apps, and the skipping went away. I'm going to see how long it takes before it comes back.
Yeah, had this issue with my LG G3 and now with this phone. Not sure how LG can continually use poor Bluetooth chips. Other devices work fine but this one pops so often, it's painful using my Bluetooth headphones or speakers. It's sad cause I love the amp on it when listening wired.
Fixed (so far) my Bluetooth problems by disabling (check the box) battery optimization on system apps. My solution post http://forum.xda-developers.com/lg-v10/help/marshmallow-blue-tooth-problems-solved-t3409943/page1
Hello all,
I'm experimenting some issues with my OPX while listening to music in Bluetooth.
I have the last update and I use Play Mauic.
1) When i am at the middle of the song and I connect for example, the song starts again on the Bluetooth device whereas on my phone it still display the middle of the song. Like 2:13/3:26 for example. It isn't a big issue but maybe it's linked to the others.
2) randomly, when a song is automatically skipped to the next one, because it has ended, again my player shows that the next song is playing whereas I can't hear anything or sometimes it stutters A LOT, like I can hear one second for each 10 seconds. To fix if I just have to click on "previous" so the song start again and it works flawlessly. This issue happens very often.
Is it a known issue? Is there a fix? I've never seen this kind of issue with other devices ao I'm sure it's because of the OPX.
Thank you.
I got the same issue. It is very annoying. You can also make the title play again by moving the progress slider a little bit back or forward. It happens also with other music players.
Someone answered on my G+ post it happens with headphone jack too. I haven't tried it tho.
I got this problem with my Sennheiser MM100 as well as on my Bose Soundlink 2.
I have also a mini sound link 2.
Buy with my cans it doesn't happen (through jack)
If it's a common problem, let's hope we'll get a fix soon.
I find it crazy that even now there is no fix. It's getting really annoying and 1+ is doing nothing, as well as for the shutters in video playback (on YouTube or Facebook). I'm definitely disappointed and thinking about selling my phone. Did anyone find a fix?
I'm using BlackPlayer, no issues with blueooth playback stutter. Issue 1) is no problem for me, I want to hear the song from start.
No random skips or stutter.
Chris.nl said:
I'm using BlackPlayer, no issues with blueooth playback stutter. Issue 1) is no problem for me, I want to hear the song from start.
No random skips or stutter.
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I'm sorry but I don't care the way I should use my phone, I use it as I wish and as I've always done, it's not to OnePlus to dictate me how to use my phone. It's good if you don't care but I do. I don't want to change my habits. However you didn't my problem, it's not about random skips, it just that sometimes there's no more sounds which are casted, so it's a real issue, it's not about the starting over.
Listening to music through bluetooth is just a pain, and the phone is out for months, OnePlus did nothing. That's sad.
I'm on OOS 2.1.3-x and I use Double twist player with no problem over bluetooth. So maybe the problem is Play music
Tomatot- said:
I'm sorry but I don't care the way I should use my phone, I use it as I wish and as I've always done, it's not to OnePlus to dictate me how to use my phone. It's good if you don't care but I do. I don't want to change my habits. However you didn't my problem, it's not about random skips, it just that sometimes there's no more sounds which are casted, so it's a real issue, it's not about the starting over.
Listening to music through bluetooth is just a pain, and the phone is out for months, OnePlus did nothing. That's sad.
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I've never had your 'no more sounds which are casted' issue experince through bluetooth. Are you full stock?
Bluetooth issues
OnePlus 2 is a pretty decent phone, offering good build quality and performance for a reasonable price.
Turn the Bluetooth off and then turn it on back again.
Clear the Bluetooth cache by going to its Settings.
Restart the phone once you have cleared the cache.
Try deleting the old and unused connections and then set up the connection all over again.
Someone tryed Bluetooth playback with the newest 2.2.1 update yet?
Last week Thursday I went back from cm13 to OOS since 2.2.0x "fixed Bluetooth". Well guess what. It didn't. Still the same problem that the next song in line gets mutet after a while of playing music through Bluetooth on my MM100 or Bose Soundlink 2.
Some things I realise:
-Poweramp don't have this issues on OOS since it handles music in an other way. So this might be a workaround for people.
-Play Music or Shuttle+ don't work nice with OOS (I needed to switch songs 27 times in order to make it play again in 6h of playing. That's ridiculous)
-back on CM13 based ROM(and CM13 self) I don't have this kind of problems. Play Music works as it should (guess Shuttle too).
Would be nice to hear if the 250mb big update fixed this bug so I can go back to Stock since I kind of like it.
Sent from my ONE E1003 using XDA-Developers mobile app
Hi,
Listening music on my USB/Bluetooth speaker is working like a charm but listening music on my Bluetooth car is impossible (like importing contact and calling)
Hey everyone,
I've seen a few mentions of this issue but would like to have a thread to specifically discuss it and maybe find a resolution.
After pairing a bluetooth music device for the first time it will play just fine.
Come back some time later, the device reconnects automatically but no sound will play (even though your music app shows that the track is playing).
Turn off bluetooth, or just disable media streaming for the device, turn back on/reenable and sound comes back.
This is an extremely annoying issue that wasn't present on my last Android 5.x.x device. I'll forget about it until I'm driving and then have to wait until I stop to safely restart bluetooth.
Please let's keep this topic reserved for this specific bluetooth issue. If you have a different issue please start another thread.
My device: Spring LG G5 (LS992) on 6.0.1
Notes so far:
Simply restarting the phone doesn't fix it.
Unconfirmed - Happens only after switching bluetooth devices (going from your car, to your home stereo, and then back out in the car). I switch vehicles a lot for my job.
Suggestion here is to clear app data for Google Connectivity Services. Will try today.
Like mentioned in the other topic I might have the same issue on my Nexus 5 (2013) with Android 6.0.1 and parrot carkit. How is your Bluetooth volume on the phone when you start playing music? To me it seemed to be worse when Bluetooth volume was muted actually.
Sent from my Nexus 5 using XDA-Developers mobile app
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
I have been experiencing this issue on my LG G5. I have phone audio, but no media audio. The car display shows whatever is playing on the phone, including the time code as a song advances for instance, but no sound. I have checked in bluetooth settings to ensure both phone and audio are on. I've disconnected and reconnected. It did work 1 time, but that's it. I've had the phone for a little over 2 weeks and its fully updated.
I have the Same issue in my car, everytime i need to disable/Enable Bluetooth to get Sound working.
Sent from my LG-H850 using XDA Labs
Bluetooth has been the one problem I have with this phone. I lose connectivity to my Moto 360, my headphones need to be unpaired before I can use them again, it's seriously driving me nuts.
I am having momentary phone audio cut out when using my car BT. The radio will come back on for several seconds and the the phone will come back. I am wondering if the VoLTE function might have something to do with this. I have disabled VoLTE so I can test it although I really have no clue if it is related.
I believe this has to do with having 2 devices connected. The 1st will act as phone connection and the 2nd as audio only. The phone might think for some reason you still are connected to both or you actually have a lot of range in one of them and remains on.
Disabling VoLTE resolved my problem.
marcmarshall said:
Disabling VoLTE resolve my problem.
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How did you do that?
Sent from my LG-H850 using XDA Labs
Lycidias said:
How did you do that?
Sent from my LG-H850 using XDA Labs
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First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
marcmarshall said:
First of all let me say that folks are reporting different issues with Bluetooth. Mine was that when connected in my car I would lose phone audio for 10 or 20 seconds repeatedly. The radio audio would come back on and after a while the phone audio would come back.
VoLTE, as I understand it, allows voice and data simultaneouly. I disabled it on my G5 under settings/call/VoLTE. Once you disable it you will no longer see "HD" displayed in you dialer links. My problem resolved completely. I called T-mo this morning and cancelled my replacement handset.
Sent from my K00C using Tapatalk
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If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
scottricketts said:
If you disable that, you lose Band 12 in America on T-Mobile, which I need since I drive through some pretty backwoods places where Band 12 is my only way not to switch to Edge.
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VoLTE may not even be your related to your problem. I would try disabling it just to troubleshoot.
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
99SSCamaro said:
I have the same problem. Came from a G4, which worked fine playing pandora in my car. On my G5, I start pandora on the dash app, it opens on the phone in accessory mode as normal. Everything looks like it's playing ...dash shows what's playing and all, but no sound. I haven't tried the restarting bluetooth/media audio on the bluetooth device settings, but I'll try that after work to confirm it's the exact same problem.
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Jayhawk One said:
FYI still having to turn bluetooth off and on very often.
It does only seem to happen when I connect from one device to another i.e. I listen in my car and later that night I use my bluetooth speaker. Phone thinks music is playing on the speaker but no sound from speaker. Turning bluetooth off and back on fixes immediately (after reconnect)
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I have Sony xperia z3 and only use Bluetooth with one device and have the same issues. Only started with 6.0 upgrade
I have the same problem on my H850:
When I turn on my headset, it will show "connected to call audio" in Bluetooth settings (my bluetooth is always on due to my Pebble smartwatch). No matter how many times I turn on and off my headset, it will always only connect to call audio, despite the option "use for media audio" being activated. If I unpair it and pair it, it connects to both for this one time, before going back to the previous behavior. If I turn bBluetooth off and on again, it will connect to both call and media audio again for this one time before returning to the previous behavior.
Since it's the intl version, there is no VoLTE option.
Is there a way (settings or using an app) to fix this and force the phone to connect media audio every time?
I have the exact same issue, except that I have an android wear watch.
My only solution so far is disabling call audio for the G5 in the Bluetooth definition, but that really sucks.
Have you found any solution?
This is a known issue with LG G5 and the sad thing is that LG doesn't have a clue. Unpairing and repairing is the only solution until Android 7 upgrade. I went as far as resetting to factory defaults, T-Mobile even replaced my device..same issue. **** SOLVED WITH ANDROID 7 ****
I still have the same issue with it showing as playing with no sound and it continues happening even after the Android 7 upgrade. Issue is intermittent, restarting phone or headset or disabling and reenabling BT are only solutions I've found so far. I confirmed the vol is on high on both device and receiver.
Happens on my Kia Soul, Sony SBH50 and SBH52. The only BT devices I don't seem to have the issue with is my old MW600s, so it may be related to BT version on the headsets. May be related to switching devices sometimes, but I've had it occur when using only one device, but having made a call, or left range with the headset away from my G5. Calls still have audio but Stereo/Media BT profile doesn't operate, even though both ends make it seem as if it does.
Thanks,
Peter
The wifi connection on my H850 drops and reconnects every few minutes. This makes it impossible to listen to any streaming music service. I don't have power saving enabled, and have excluded all of the relevant music apps from battery optimisation. I've also specified "keep wifi on when screen is off". I'm running stock Android 7.0 (V20d-234-30). Any ideas for how I can keep the wifi connection up and running?
@itm
No drop-outs here. On v20f-234-30.
Sent from my LG-H850 using Tapatalk
Stransky said:
@itm
No drop-outs here. On v20f-234-30.
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Are you able to listen to a streaming music service for 10 minutes or more without any buffering or other interruptions?
Yes, but i use streaming from Amazon of music i have bought from them via Prime. But i also use streaming from Netflix for movies and no drop-outs or buffering using it.
Sent from my LG-H850 using Tapatalk
So it seems that it may be a bluetooth-related problem...I just managed to play about 20 minutes of uninterrupted streamed songs using a wired pair of phones. I then connected a bluetooth headset at it aborted the first track (skipping to the next one). Could a bluetooth glitch cause the streaming app (Squeezeplayer) to abort a track and skip to the next one?
itm said:
So it seems that it may be a bluetooth-related problem...I just managed to play about 20 minutes of uninterrupted streamed songs using a wired pair of phones. I then connected a bluetooth headset at it aborted the first track (skipping to the next one). Could a bluetooth glitch cause the streaming app (Squeezeplayer) to abort a track and skip to the next one?
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Click to collapse
It's possible yes.
G5 has a highly combined chip of BCM43455 where wifi/BT/RF functions on the same chip.
FYI:
iFixit: https://www.ifixit.com/Teardown/LG+G5+Teardown/61205#s127940
BCM43455: http://www.cypress.com/file/298786/download