Hey guys, I could use some help over here: My problem is, that the quality of speak during calls is a catastrophy. Most of the time I can't unterstand my partner. While in austria (or any other EU-country I've been since) there is no problem with calls. In germany, where I am the most of the time, I'm not able to receive or make calls because of the bad quality. What could this be related to? When I switch the SIMcard to another phone, voice calls are no problem.
Some Infos: My provider(Otelo) offers LTE but doesn't offer VoLTE. I'm running the Mi A1 with Android 8.1. 4G internet works fine.
Maybe some of you can give me some tips how to solve this problem.
Best regards
Flippo
Update: The problem only occurs when the phone drops down to 2G for calling( my provider offers a very poor 3G network, so nearly Everytime). When there is 3G available, call quality is absolutely clear.
Related
Hello all
I was just wondering.. I noticed shortly after I bought the Hermes that I did not receive calls when the Hermes had a HSDPA connection. Collegues were complaining they got my voicemail while I was in the car.
It turned out that TomTom Navigator used HSDPA to retrieve traffic information and as soon as it was on HSDPA, people who called me, got my voicemail instead of me and my phone never rang . When I reduce it to 3G I didn't have any problems. I never used HSDPA again and always disabled it in newer roms.
Now, I assumed it was a firmware-issue but I never persued it any further. I tried several Radio roms but I experienced it with every single version. I forgot about it but I recently remembered it and I got the idea of asking all of you if you also experience this problem or is this something that is going wrong with either my Hermes or my provider?
Thanks for your comments!
I'm just throwing my ten cents in:
I've had similar problems with my Hermes: I'll be on a call, then the call will go silent (even though my screen says "Connected")...then, about 5 seconds later, the call ends. Most of the time, when I've thought about checking, it appears that it's happening when my phone is either trying to get a data connection, or has one active. However, it can happen when my phone has the "3G" data connection speed symbol; it doesn't appear to be limited to HSPDA for me.
I'm not sure if it's a problem with the ROM or the radio...There is a newer radio version, but I've heard that the one I have (1.48.00.10) is the best one, functionally. I'm wondering if it's the ROM I'm having issues with, but I REALLY hate the idea of flashing a new ROM.
If I get a solid answer, I'll let you know more, but it's something of a mystery to me, too right now.
The problem that you are facing has nothing to do with the radio firmware in your phone but instead caused by the Operator's network. It is known that certain versions of the HSDPA (early versions) implementations does have limitations where if you are on HSDPA, calls cannot come in.
This limitations should have been resolved in the new HSDPA implementation which is a mere software upgrade in the basestations.
Hope that this shed some light on your problems.
wiltonlee said:
The problem that you are facing has nothing to do with the radio firmware in your phone but instead caused by the Operator's network. It is known that certain versions of the HSDPA (early versions) implementations does have limitations where if you are on HSDPA, calls cannot come in.
This limitations should have been resolved in the new HSDPA implementation which is a mere software upgrade in the basestations.
Click to expand...
Click to collapse
So, basically, what you're saying is that my provider is running old software in their basestations
Can you define "old"? Are we talking about weeks, months, years? My provider claims to have a top-of-the-pops network but if what you're saying is the case with them, they are not living up to their contract. I pay about 75 Euros (about 110 dollars) a month for degraded functionality. If that is true, I will file a complaint, ofcourse.
Hi Guys,
My optimus calling service is not reliable at all in 2G mode. Is it just mine or there is really a problem with 2G networks. When I switch to 3G everything seems to be ok. Sometimes it drops the connection during the calls. Sometimes I can hear the other side but they can't hear me.
Overall it is a very good phone apart from calls dropping.
No issue
Been using it for a week now. Have flagged the 2G explicitly to conserve battery. Not had any case of call drops or one way traffic.
Cheers,
Vikram.
I use only 2G and I speak a lot. No problem at all.
Thanks guys, so I assume that next step should be to leave it for repair. I'm afraid that they will return it without any changes as this behaviour is not so regular.
Also my phone sometimes drops calls. I've resolved the issue replacing SD card, from Sandisk 16gb class 2 to Transcend 8gb class 4. Now works well, hope the firmware update resolve the SD compatibility problems
Is it really possible the only reason to be in the SD card? There is no much sense on this but who knows?!
I think it's not a sd-card problem, because i have the same problem here in Hamburg/Germany and for me it's the provider 'O2'. Same thing before with my Samsung Spica and my girlfriend ('O2' too) has a X10 mini, same calldrops...
Maybe you can try the simcard with another mobilephone!?
Greetings
Yes I can confirm the drop calls with o2 germany. I was two weeks ago in Köln and had the same problem but to be honest I had similar problem with e-plus.
matematic said:
Hi Guys,
My optimus calling service is not reliable at all in 2G mode. Is it just mine or there is really a problem with 2G networks. When I switch to 3G everything seems to be ok. Sometimes it drops the connection during the calls. Sometimes I can hear the other side but they can't hear me.
Overall it is a very good phone apart from calls dropping.
Click to expand...
Click to collapse
I use 2G mode to save battery life. I've not had any problem so far.
I have the same problem too. I will try to figurate if excists in 3g mode
Maybe your network has issues , or your signal is quite weak . I have full signal in 2g at all times
The problem could be strictly with the network reception in your area where 2g is very limited. With repairs they may be unable to detect anything wrong with the phone itself. See if you can find someone else on the same network, preferably different phone, and checking their status on 2g.
unfortunately my home has excellent reception, i have a second old device(nokia 6310i) and it works perfect with it
I have this problem too + missed calls.Keep reading but no solution so far.Flashed to prime v2 and nothing.I don't think the problem is in the network because i try with two different sims and problem exist but will buy another sim and see.
Same problem here. Also the voice quality is really horrible and sounds like it's coming through a pipe LOL.. Is this normal or?
FnH84 this is not normal.I thing that is software problem(other brands has the same problem).Maybe any process or application i don't know but this phone is useless as a phone.Everiting else works great but ............I will keep trying other rom-s other sims and keep reading for solution.
Ok, i found a convient solution for me. downloaded ,status bar 2g 3g, from market. i have always data off unless i need it(in 3g mode always). this program show in status bar if your network is 3g or 2g without having data on all the time cause consumes much battery. give it a try
Ok i install the program but it always shows 2g even my data is off.Is that normal.What the program show in your statusbar.
did you uncheck the 2g mode from the settings?
Hi all,
I'm on an ATT Note running DaGr8's alpha build 2. My service is Tmo, data plan is T-zones. I'm having an issue with call quality on the receiver's end. Their voice comes in fine, but after about 30 seconds into the call, my voice starts breaking up and the other person can't understand a word I'm saying. This is using ANY of the ICS radios found in the DEV forum.
Even more strange is that it also occurs when I also us GB (Saurom 7.1 / Blaze Modem). In trying to troubleshoot last night, I found that call quality only turns crappy when I get '4G' speeds. If I switch my reception to GSM only, my calls are clear but obviously only get EDGE.
Has anyone else experienced this? On my old HD2, I would have 1 bar on HSPA+ and my calls would still be great. Any info would be great
Bump...
no one has experienced bad call quality on T-mobile?
Hi all
I was wondering whether the more tech savvy users could help me with a peculiar problem that I've been encountering with my Honor 7. I'm on EE in the UK and since I live in a poor reception area, I've been reliant on the EE signal box ( a femtocell) to get any use out of my phone at home for several years. The box is made by CISCO and was working flawlessly with my Galaxy S4, my brother in law's IPhone 5 etc. Using the Honor 7, I can still receive calls, SMSs etc but am unable to hear the person on the other end (although they can still hear me). I work a lot from home and not being able to receive calls is driving me nuts. I have been on to EE tech support who have been unable to offer a solution apart from sending me a new box which has unfortunately failed to fix the problem.
Since I'm not encountering the issue whilst out I am assuming this is a problem specific to the box, the way it communicates with the phone or maybe a software bug. I have tried fiddling with the settings, scoured the internet for solutions but have had no joy.
Any ideas?
It's a very specific problem and you may be pi$$ing in the wind here, but I am curious to know if anyone knows anything.
I have issues when using wifi at work (through CISCO gear) and my H7, it's woeful (actually there are three H7 users here, and we all have the same poor experience), where everyone else is fine. Wifi at home through a cheapo router running Open-WRT is excellent. I'll probably ask this in another thread, but I'd like to be able switch bands 2.4/5GHz to test and i'm buggerd if i can find that anywhere on the Honor
sminki said:
It's a very specific problem and you may be pi$$ing in the wind here, but I am curious to know if anyone knows anything.
I have issues when using wifi at work (through CISCO gear) and my H7, it's woeful (actually there are three H7 users here, and we all have the same poor experience), where everyone else is fine. Wifi at home through a cheapo router running Open-WRT is excellent. I'll probably ask this in another thread, but I'd like to be able switch bands 2.4/5GHz to test and i'm buggerd if i can find that anywhere on the Honor
Click to expand...
Click to collapse
I suspect you are right-its probably down to hardware compatibility issues as there is no reference to other users experiencing the problem. Meanwhile, my quest for a decent but cheap replacement for the Galaxy S4 continues (after a Cubot 1, Ulefone Be Touch 2 and Honor 7)..might have been better off buying a S6 edge at this rate
Just a shot in the dark, but make sure carrier aggregation is set to Off in the network Settings, and try also switching the band to 3g/2g or 3g only
admisi said:
Just a shot in the dark, but make sure carrier aggregation is set to Off in the network Settings, and try also switching the band to 3g/2g or 3g only
Click to expand...
Click to collapse
Thanks-tried both but still no joy. I even swapped my signal box with my mother in law's (an older non CISCO version) with similar results, all of which point to a software issue as far as I can tell. Which is a shame really since its a decent phone and compatibility issues such as this would be a deal breaker for many. I hope the Marshmallow update may solve this-if not, I may have to go back to the deeply flawed, barely useable S4...
Hi, if anyone has any advice, it would be greatly appreciated. I just got a Kenzo and have been having the same issue with MIUI 8 that it came with, and now with the cm-13.0-20160820-SNAPSHOT-ZNH5YAO0J4-kenzo ROM, cm-13.0-RADIOS.zip, and Radon-V3.5-Kenzo-Cm-Mm.zip I just flashed today.
I thought the new rom might fix my issue, but apparently not.
Occasionally, I can make or receive calls. Maybe 1 out of 20 times. It seems like only if the "H+" is showing when I make the call. LTE data is working fine. Usually when I make a call, or a call comes in, it goes from LTE to 3g, then the call doesn't connect. Using a app called NET Monitor, it shows the it connected to "RSSI WCDMA" during the period when the call is trying to connect.
I am in Canada, and the phone seems to support the correct bands, but this issue persists. I have tried two different sim: one from Rogers and one from Bell....both have the same issue. My samsung s6 doesnt have the issue with the same sim.
I am at a loss and would really appreciate assistance from someone who knows more than I
thanks!
If I set to 3g preferred, then run this HSPA+ Tweaker (3G booster) I can make a call. Network indicator shows H+
[ I have a connection graph, but can't post it yet since i am too new. ]
Call worked fine for this scenario
If I set to LTE preferred, I can't usually make a call. Network indicator shows LTE, then switchs to 3g. The connection graph looks like this. First green line on "serving cell" graph, call came in, worked properly. Second green line is when I called phone, but never it never rang . Shows same if you try to make a call.
[Will post graph when I can]
First call worked, second didn't in this scenario.
I think the radio is just not receiving a strong enough signal. The signal in same location, same sim, shows up much stronger with my Samsung S6.
Not sure if the phone is defective, or just not as good. Anyone ever compare WCDMA reception between these two phones?