SM-G965 Bluetooth stutter (latest update)?? - Samsung Galaxy S9+ Questions & Answers

Hi guys,
Found another thread discussing this, but I am confident this isn't the same issue.
Just got an S9+ Snapdragon (SM-G965WZAAXAC) last week.
I ran the debloat from this thread: https://forum.xda-developers.com/ga...-bloatware-youd-recommend-to-rid-off-t3759500
The next day a Samsung update was presented (R16NW.G965WVLU2ARF7) and installed (this is important since I do not know if the update has caused this issue!).
The issue is the following: Whenever I am playing music via bluetooth in the car (Play music), the audio will stutter every 5-20secs. Restarting the phone or simply turning bluetooth on/off will resolve the issue temporarily, but after a bit it will do it again!
What I noticed was that putting a load on the phone or toying in the settings (performance mode for example) will restart the problem (I tried to see if it changing the performance mode would resolve this).
I looked into the battery saving crap from Samsung and disabled "optimize battery usage" for Play Music, Audio Connection services, Bluetooth, Bluetooth Midi Service and Bluetooth test.
I think the culprit would be a battery saving features, or something in the kernel (governor??) that "reduces" the priority of handling BT communications.
Does anyone else have this issue? Or does anyone have any idea of how to resolve this issue?
I will be doing a full reset within the next few days, but hopefully can avoid it if someone has the answer! Factory resets suck balls when you don't have root (Titanium Backup ftw!)!
Thanks

Related

Bluetooth audio in car to phone not working

So, I'm having a strange issue with my new Note that I can't quite determine where the root cause may be, or if it's a known issue.
If I register my Note with my car as both a phone and an audio device (how the Infiniti nav/stereo works) I can use the Note as a phone fine UNLESS I start an audio app, such as Pandora. Once a2dp audio starts the Note will no longer connect as a phone device, but it works fine for audio.
I had the phone paired with the stock ATT rom but only used it as a phone, so unfortunately, without a restore to stock, I can't tell if the problem exists with the stock rom.
I flashed to flappjaxxx's rom (which I love) the same day I setup the phone to run Pandora via Bluetooth and that's when I started seeing the problem.
I also see some random connect/reconnects that seem a bit more than usual.
So, I can't say there's a correlation, or if this is a known ICS beta issue or what, but I'm hoping it is and that it's not a design flaw
Way I see it it's either:
1. Flashing to any ICS beta rom has the problem, currently?
2. It's in flappjaxxx's build (doubtful)
3. It's user error...(possible )
4. It's an app issue (ie. Pandora is causing the problem?)
Anyone have any thoughts, suggestions or insights? I've done some searching but haven't found this exact issue yet on any posts.
Thanks!
I have a Kenwood DNX9960 in my Avalanche. It connects also for phone and for streaming media. I can be streaming media from either the stock music player or an internet site like pandora or TuneIn and my calls will automatically come through. When the call ends it goes right back to streaming.
It autoconnects to both as long as my phone is in range when I turn on the kenwood. I did have an issue at first where it would not autoconnect. I deleted the pairing from both my phone and headunit. Then when I repaired I paid close attention to check any boxes to "Always" allow connection and I haven't had any issues since.
I understand the normal pairing process, I've had several phones before that worked fine prior to the Note. So, I'm thinking that it is probably a corrupt bluetooth db... I'm going to be reflashing to Flaps new rom and we'll see how that does
Is there a way to delete the pairing from the nav? I would try that
Sent from my SAMSUNG-SGH-I717 using xda premium
There is. I've tried it all, on both sides of the pairing.
I've reflashed the phone to the B6 from FJ, still no joy. The pairing db was new (so no chance of corruption on the phone) and the pairing deleted on the device.
It seems to be a problem with the phone switching between a2dp and phone bt. When a call comes in (while playing say Pandora over bt) the audio cuts out and then the car shows "disconnected" and then "connection failed" if trying to reconnect to the Note as a phone (ie hitting the phone button in the car).
I'm hoping it's the current ICS build. Just have no way to really know. Hoping some other folks will have seen the same issue.
Going to run some tests with different audio sources and see if the behavior is the same.
Well things seem to be working now, for no obvious reason I'll have to assume that the reflash resolved the issue, I just can't tell for sure why it didn't work immediately after. I think it's due to deleting the old pairing on the car and not shutting down the vehicle.
Cheers.
BT connections
I have similar problem connecting to van audio system (vauxhall). After some experimentation it appears to be an ICS problem, if I reflash my note with gingerbread I have seamless connections for both audio and phone. As soon as I upgrade even with offical ICS bluetooth connections become problematic, I can pair but not autoconnect. Tried samsung and they just "fob off" with it's an incompatable device. Until a bug fix is issued it appears as though it's a choic of staying with gingerbread and have a working system or ICS and no handsfree.

[Q] Touchwiz crash with Bluetooth

Hello,
I am having a problem where Touchwiz crashes after about half an hour to an hour of listening to Bluetooth audio through my car stereo.
The problem does not occur with the stock music player (or hasn't yet in the timeframes I've been testing it). However it occurs with pretty much any other player I've tried (thus far PlayerPro, Poweramp, and Audible). The symptoms are pretty much always the same. Audio works perfectly for quite a while, then it stops, phone kind of freezes for a couple of seconds, then Touchwiz resets. Often after it restarts I have trouble either connecting to or playing audio through Bluetooth. Sometimes that fixes itself, sometimes I have to do a full reboot.
I have had the device replaced in case it was a Bluetooth hardware issue but I'm having the same issue on the new handset. So far the issue is 100% reproducible.
It's an unrooted, stock phone running IMM76D.I9300XXALF2. I'm on Three UK. At this stage I am not planning to root the device. However if there was a clear reason why doing so might fix this issue then I might.
Has anyone experienced this issue?
If someone has time to have a look, I have managed to record an ADB log from the crash. I believe the crash happens at 20:29:36 - based on there being a lot of information about a Fatal Signal 11 at that point (although I did think that was just related to specific apps crashing), and then all the services die very soon after.
At some point, I will try with another Bluetooth stereo to see if it's specific to my current one. But I don't have any available, so was hoping someone might be able to help narrow things down in the meantime.
I've also gone to Samsung with the issue, and sent them the log, but who knows if they'll ever get back with anything useful.
Touchwiz crash with Bluetooth
Hi.
I have the same problem with an S2 LTE (not S3) from Rogers in Canada and a JVC radio except mine crashes after 30 minutes. It worked fine before upgrading from 2.3 to 4.0.4.
Model SGH-I727R
Version 4.0.4
Baseband version: I727RUXLF3
Kernel 3.0.8-perf-I727RUXLF3-CL611724 [email protected] #1. Compiled Sat Jun 9, 21:24:26 KST 2012
Build number: IMM76D.RUXLF3
When playing a podcast (BeyondPod) or audiobook (Audible) for 30 minutes, the phone freezes and a few seconds later the screen locks and all the status icons disappear. They all come back as if the phone just booted but it's not the long boot you would get if you powered off and on so it must be Touchwiz crashing. I also see a notice saying it's safe to remove my SDCard and then it re-mounts.
For me it is 30 minutes +/- 1 minute and it's consistent. If I shut off Bluetooth and immediately turn it back on after 25 minutes, I will have another 30 minutes without any problems.
I tried manually unmounting the SDCard while streaming over Bluetooth and it gracefully shut down the application and unmounted the card without any issues.
Others have had this issue too. Google for 'Issue 28006: ICS Bluetooth and Sony car headset'
I contacted Samsung support but so far they haven't helped. Their first response was to take it back to the carrier.
Have you find a solution for this? If not can you submit a support request with Samsung? If they get enough reports maybe they'll do something.
richjhart said:
Hello,
I am having a problem where Touchwiz crashes after about half an hour to an hour of listening to Bluetooth audio through my car stereo.
The problem does not occur with the stock music player (or hasn't yet in the timeframes I've been testing it). However it occurs with pretty much any other player I've tried (thus far PlayerPro, Poweramp, and Audible). The symptoms are pretty much always the same. Audio works perfectly for quite a while, then it stops, phone kind of freezes for a couple of seconds, then Touchwiz resets. Often after it restarts I have trouble either connecting to or playing audio through Bluetooth. Sometimes that fixes itself, sometimes I have to do a full reboot.
I have had the device replaced in case it was a Bluetooth hardware issue but I'm having the same issue on the new handset. So far the issue is 100% reproducible.
It's an unrooted, stock phone running IMM76D.I9300XXALF2. I'm on Three UK. At this stage I am not planning to root the device. However if there was a clear reason why doing so might fix this issue then I might.
Has anyone experienced this issue?
If someone has time to have a look, I have managed to record an ADB log from the crash. I believe the crash happens at 20:29:36 - based on there being a lot of information about a Fatal Signal 11 at that point (although I did think that was just related to specific apps crashing), and then all the services die very soon after.
At some point, I will try with another Bluetooth stereo to see if it's specific to my current one. But I don't have any available, so was hoping someone might be able to help narrow things down in the meantime.
I've also gone to Samsung with the issue, and sent them the log, but who knows if they'll ever get back with anything useful.
Click to expand...
Click to collapse
That's quite interesting. Mine is also a JVC stereo so I wonder if that's related. Mine could be exactly 30 minutes - I've not actually checked that. I will next time.
Out of interest, have you used PowerAmp before? The log I attached is from using PowerAmp, but since a recent update it actually seems to be fixed in that! But it still happens in Audible and other audio apps. I'd be interested to see if it works for you as well.
Samsung haven't been particularly helpful, other than saying they will look at the ADB log and release an update (for the SIII) if "it turns out to be a real issue" (which annoyed be, because it obviously is a real issue).
The Audible developers on the other hand are very interested and I have provided them quite a bit of info on the problem. I will pass them this thread too. I should try out the shutting off Bluetooth thing as a work around. Surprised I hadn't until now.
I haven't used PowerAmp but I did try the stock Android music player and it also crashed. I played a one hour podcast and after around 35 minutes it crashed as usual. At first I thought it was going to keep working as it's usually right around 30 minutes but it did eventually crash.
Did you report the problem to the PowerAmp author or was it just luck that the new version had a fix for it?
Samsung sent me an RMA shipping label. I have no plans on sending back my device for a software bug only to get back someone else's defective/fixed unit back with the same bug.
If this really is a bug in Touchwiz on ICS then we should ask others to test it in a general forum. I don't think this happens when playing music, only when playing one stream over 30 minutes. We need to find more people with a Samsung, ICS and bluetooth receiver to test..
That's very interesting information. I will try a single audio stream on the stock player and power amp. But it does happen for me with multiple streams in other apps (PlayerPro for example), but it could be related to how it plays them - perhaps it combines them into a single stream.
In fact, thinking about it, it could well be that. I don't think the previous version of PowerAmp showed the song title over Bluetooth, so it may have just combined multiple songs into a single stream as far as the Bluetooth stack was concerned. But now it does, so that might break the stream each song.
And I had not informed them about it, it was just luck. And they haven't responded to my queries regarding what they changed (which of course, may not matter).
I have already replaced mine (through Amazon), and of course the problem didn't change at all. Meaning it's the software (and perhaps the specific Bluetooth devices), not the individual phone.
I am going to test mine with a different Bluetooth receiver at some point, and might also get other people to try their phone with my stereo. According to the person I've been in contact with at Audible, it is only affecting Verizon customers in the US (that they know of), and haven't been able to reproduce it themselves.

[Q] Audio Stutter when in lockscreen - wifi connection disconnection

Hi,
I've search the forum for a problem similar to mine but don't find anything that matches quite right.
When I listen to tracks (headset) and keep the phone on, there is no problem. If I put the phone in my pocket then when the lockscreen activates I start to hear stuttering. It does not matter what audio app I'm using, it can be the stock player, or my podcast player - of which I've tried a few -all with the same problem.
After some further testing I came to the realisation that this issue is not only related to lockscreen, its related to wifi as well. When I'm traveling on the London underground which is now becoming wifi enabled, everytime I enter/leave a station the audio playback starts to stutter. If I push the power button to reactivate the screen it starts playing perfectly again. The stuttering only occurs when screen is locked or device is sleeping or whatever we call the mode when it turns off the screen.
When I leave the house while listening to music, I get exactly the same problem, as soon as I get out of range of my wifi connection it starts stuttering. Once again reactivating the screen immediatley fixes the issue.
When I turn wifi off during my travel there is a noticible improvemenet to the amount of stuttering I get, but not always completely gone, which leads me to believe it might be related to any connection / disconnection including 3g. Or maybe that the wifi issue is incidental rather than causal.
The sound resumes normal playback after anything up to 10 secs of stuttering. It really makes listening to music or podcasts while traveling to/from work quite irritating.
I had this issue with 2 different builds - the original stock build from T-Mobile - and is still the case after using Odin to upgrade (downloaded from here) to
baseband: I9300XXDLID
Kernel: 3.0.31-368423
Build: JRO03C.I9300XXDLJ4
Phone is not rooted.
Does anyone have any ideas, suggestions of fixes for me. Would really like to listen to tracks without having to keep my phone in my hand and draining my battery unnecessarily.
Thx for any help....

No bluetooth audio unless phone audio is disabled

I'm having an issue with my bluetooth audio all of the sudden not working. I've paired to bluetooth devices in my car and Bluetooth headphones and everything was working fine up until this weekend, now I don't get any music audio unless I disable the phone audio in bluetooth settings. I'm running stock Marshmallow and I've went in and disabled permissions for phone and microphone for any app that wouldn't logically need. I booted into Safe Mode and things worked normally but I can't figure out how to isolate a particular app that might be causing it, if that is the problem. I also tried reseting Network Settings in Backup and Restore but that force closes everytime. I Uninstalled all the apps that updated over the weekend thinking an update might have caused it but it's still there. Can't seem to find this particular issue documented anywhere else. Any ideas?
Sorry, should have posted this in Help and Troubleshooting. Don't know if there's a way to move it...
First off do you have the app "gasbuddy" installed by chance? if so try freezing or uninstalling it.
Otherwise you might have to just go through and use something like titanium backup to freeze a bunch of apps you think might be the culprit, if freezing those doesn't do anything then start freezing one by one until it starts working to find it. (This is the way I figured out gasbuddy was causing a giant wakelock for bluetooth on my phone :/)
Also yea this probably does belong in Q&A.
voxer? There's a setting in voxer that breaks BT audio
Try unpairing and re-pairing your phone. My friend had this issue with his N5 and Toyota Highlander.

Bluetooth Audio issue

I have this little problem with my new Huawei.
(I have a Mate 10 Pro, couldn't find a section for that specific model)
Whenever I connect it to my car or Bluetooth headphones, the audio from my phone will randomly switch from my car speakers or my headphones to the phone speakers. The only way to get it outputting audio through the Bluetooth device again, is by reseting my Bluetooth connection. However, it does this every time and its driving me insane.
Can someone help me with this? Thanks in advance.
Hello
Try to remove all bluetooth devices associated on your phone.
Then associate Bluetooth with your car
Do not try to associate other devices for the moment.
Then try to listen music from your car to speakers of your car
If it's ok, then associate other devices and try again to watch if all is allright
This is a known bug that has been around since release, there is nothing you could do to fix it.
This is by far worst Bluetooth implementation I ever saw in android
On top of Your problem mine stops sending call logs to the car randomly and restart or re pair are only option to mend it
So strange ! I'have never had problems with bluetooth audio with my car !
Except if decide to receive the conversations sound on my Bluetooth smartwach.
Android don't like to have 2 bluetooth devices connected for sound at the same time
All the top cell phones are having blue tooth issues...just google it. It is not unique to this phone.
I have the same phone and issue and this is still not fixed ! Has someone found a workaround?
My mate 10 Pro works fine in my car, no issues at all. It works fine on Android Auto too. Yet in my parents' car, Android Auto won't work at all; I just get a black screen.
I guess these problems are often between two specific pieces of hardware rather than a general fault with the phone, so quite difficult for manufacturers like Huawei to fix everything. But if I had my parents' car, I'd be pretty pissed!
This is a known issue with EMUI and it has to do with EMUI killing processes in the background in the name of battery optimization. If your music player is in the background or your screen is turned off, EMUI will situationally kill or freeze bluetooth/audio related processes.
If rooted, use either Titanium Backup or Service Disabler to freeze/disable the Power Genius app. This app is responsible for EMUI's battery optimization measures (but the battery life on my Mediapad improved when I disabled it). If not rooted, you might or might not be able to do this via adb.
Other solutions include plugging in a charger, or leaving your screen on.
(edit - you have to reboot after disabling Power Genius, merely disabling it will not immediately change anything)

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