Amazfit Stratos doesn't load all screens after boot? - Amazfit

Hey guys I have a weird problem with my Amazfit Stratos. So everything was working fine last night, but today I discover that I am not getting notifications from my phone (iPhone 6) to the watch. I run the "test notification" option in the app, and they show, but real notification don't... so I restarted the device (the watch) and when it booted up i discover that I don't have the activities and sport screens on the left of the main screen and also the watchface shows only when the watch is "locked" (otherwise it is just.. black). I also see some strange stuff on my last screen (see attachments). The first one opens "sports", the second "Activities" and the last one - "Daily Overview".
Any idea what is going on? It looks like something is not loading properly, but I have no idea what to do. I am using the original firmware.
PS: The good news is that notifications work now.

1. If you are using an APK watchface, probably it's not the right version for your firmware, uninstall and restart watch.
2. Go to Amazfit app settings, widgets and enable/disable one of them, if they do not re-arrange you may need to unpair, logout from Amazfit, login and pair watch again. Unparing erases all data on watch.

I did a factory reset and everything is ok now.
PS: I was using one of the stock watchafaces.

Related

Watch won't show Google Now cards

As the topic says, the watch won't show any google cards. It just happened out of the blue. It used to show cards like weather and so on but all of a sudden i stopped. Notifications overall works like a charm, it's just the cards. On my phone (N6P) the cards are fully functional and enabled. Everything is up to date.
What i've tried:
- Unpair the watch (also a factory reset)
- Disable and enable cards on the phone
- Re-installed Android Wear
The thing is also that if I press the Google app on the watch, it shows weather, it does not prompt for enabling Google Now on the phone. I'm so confused. I re-installed everything last night.
same problem here
Nexus 6P (newest Chroma ROM) and Huawei Watch Classic
Same for me.
Newest Google Search App (5.11.31.19) doesnt seem to help either.
OnePlus One (CM13 nightlies) + Moto 360v2
I've had contact with Motorola via e-mail and what they have recommended so far is to unpair the watch, remove Google account from phone, remove android wear, add the account again, install android wear and re-pair the watch.
Did not work for me. Waiting for further advice.
Same here.
Sent from my Nexus 6P using Tapatalk
Glad it's not just me. Hope they fix it soon.
I somehow had it working again for the last few days (dont know what made it work). But today when I woke up in the morning the watch wasn't showing the Google now card again! (Again I don't know what changed :/ )
This bug is appearing really weirdly. Hope it gets fixed soon
Mine just started working again randomly yesterday. Not sure what triggered it. Maybe an app update.
I start to believe it's intentional, the cards will show up if there is anything apart(!) from weather (in my case upcoming football matches), and it will never directly show the weather, but say something like "1 more from Google" (dunno about the english term it uses). If your only card is the weather one, it won't be there.
I am having the same issue with my watch as well. I just reset the watch and deleted the android wear app and deleted all settings and reset the phone and watch up. Still not working.
After a 30 minute phone call to Moto tech support I was told that the issue is a defective watch and they offered to send me out a replacement watch. I told them I would thank about and get back to them. I am pretty sure it is not a watch hardware issue but a software issue.

[Amazfit Bip] Watch Face Settings not showing anything in the Mi Fit app

So, I just received my watch today and I was excited to set it up, but one thing didn't work. The Watch Face Settings inside the Mi Fit app doesn't seem to do anything in the sense that when I try to access it, there is a blue line showing something is loading, but then I am greeted with a blank page.
It need active internet connection to load the watchfaces.
Check your phone Internet connection.
ebeldamasta said:
It need active internet connection to load the watchfaces.
Check your phone Internet connection.
Click to expand...
Click to collapse
I'm connected over Wi-Fi. I should probably try on 4g.
Adrosmart said:
So, I just received my watch today and I was excited to set it up, but one thing didn't work. The Watch Face Settings inside the Mi Fit app doesn't seem to do anything in the sense that when I try to access it, there is a blue line showing something is loading, but then I am greeted with a blank page.
Click to expand...
Click to collapse
I have the same problem
I've been having the same issue since I bought the watch. It's pretty frustrating, since I am not a big fan of the stock watch faces. I've already tried clearing the data of the app and setting up the watch from scratch.
Ni4y said:
I've been having the same issue since I bought the watch. It's pretty frustrating, since I am not a big fan of the stock watch faces. I've already tried clearing the data of the app and setting up the watch from scratch.
Click to expand...
Click to collapse
Did it help? Yesterday I restored my watch and mifit app to factory settings but this did not help
hello , to all
to use Watch Face Settings you can try to use some VPN software to change location to Hong Kong for example...
- sometimes here are problems with connecting to amazfit server from non-china locations((
I tried using HonkKong server using Turbo VPN(android app), doesn't seem to be working. If it works for anyone do let us know
Can't check it now... I have this problem earlier.
Now watch face settings is working (Mifit 3.2.3.1 LolexMod, Bip FW v0.1.0.43)
I try to use Honk kong VPN
And.. The same problem, i cant see watch faces... My version is 3.2.7.2
Same problem. Installed a new watch face through the application notify & fitness for amazfit
Fixed
I managed to fix the error by connecting the Bluetooth clock and being connected, erase the cache and that's it.
I hope it will be helpful.:good:
Stovetoplime said:
I managed to fix the error by connecting the Bluetooth clock and being connected, erase the cache and that's it.
I hope it will be helpful.:good:
Click to expand...
Click to collapse
Just got my bip today and can't see anything on "Watch face settings" page.
Please can you explain your fix in a little more detail please. I tried turning bluetooth on and off, and having wifi on/off but no luck. When you say erase the cache how do I get to that screen? Thanks
I've the same issue. Not yet solved.
Marco1015 said:
I've the same issue. Not yet solved.
Click to expand...
Click to collapse
Seems to be working now, strange
If you login with FB or Google Account please sign out then try to login using Mi Account. That's work for me
riyadibr said:
If you login with FB or Google Account please sign out then try to login using Mi Account. That's work for me
Click to expand...
Click to collapse
1. Unpair Amazfit
2. Sign out Mifit
3. Sign in with Mi Account
4. Pairing Amazfit
5. Done, open Watchface Settings
riyadibr said:
1. Unpair Amazfit
2. Sign out Mifit
3. Sign in with Mi Account
4. Pairing Amazfit
5. Done, open Watchface Settings
Click to expand...
Click to collapse
This doesnt work. It seems something is broken on the page that gives all the list of watch faces. I have another app for custom watch faces which shared a message about something on similar lines.
Solution
I had the same issue, "Local watch faces" is not showing anything, but they seem to be loaded under "Online watch faces". So download a new watch face, for example with "Amazfit Bip & Cor WatchFaces" app, remember the watch face your are substituting. Then go to "Online watch faces", choose the watch face you have substituted (which will still show the original image, not the new watch face!!!) and there you go, your chosen watch face will be loaded to the watch, not the original one.
Quiet confusion really, took me a while to realize this.
Solved blank watch face settings for Amazfit cor
Hello,
I deleted all watch faces downloaded for my amazfit cor. I reinforced to close my Mi app.
I reopened Mi app and reopened Watch Face Settings. It worked again to me.
Hopefully it helps you guys with the same issues as mine.

Amazfit Bip - No options showing in watch face settings

I decided to change the watch face for the first time in quite some time today and....nothing! When I to to watch face settings the screen is blank with no options for either local or online watch faces, just a very faint lighthouse logo with 4 Chinese characters beneath it on the Online section.
My phone is running Nougat and the app was updated to the latest version. The bip has undergone its updates. The only thing that has changed is my location, I'm currently in South Africa, but I cant see that being an issue, or am I missing something?
I tried unistalling the app but it hasnt changed anything. What do you guys suggest?
Exact same problem here. Sony Xperia XZs and Android Oreo 8.0.
EDIT: For a fraction of a second, just before the chinese characters show up, it says "Couldn't get data" or something similar.
Just use the GadgetBridge method, this still works.
https://amazfitwatchfaces.com/forum/viewtopic.php?f=14&t=128&sid=d06b2f6e12e8e8a8fc11544eea6949cb
It suddenly started working by itself. I did nothing.
This is very strange, since we have two Bip watches on two different phones and the other one was always working just fine.

Amazfit GTR 47mm - notifications are not available.

Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Mine is the same. I'm on IOS 13.2 Beta and I no longer get SMS or phone call notifications. It works fine on Android. I am waiting for the next update so I can go back to a stock IOS 13. Hopefully this will fix it though not holding my breath.
FYI I was having SMS notifications issues with my Garmin Vivoactive 3 as well.
Same here! Doesn’t work on iOS 13!
hi,
I have a iphone, 13.2 beta rom and the solution for your problem, that I found is:
- first you must be loged in amazfit app
- then go to Iphone>Bluetooth>Amazfit GTR> Share system notifications
- there you must turn off, and the turn on, the button for share system notifications, to restart the notification protocol
Everytime you close the app amazfit or reboot the system, you must do this procedure.
I don't know if in the next 13.2 iOS public release the behavior will be the same, but this way we can fix this anoying bug.
Serq071 said:
Hello,
I knew that this kind of subject have been posted here few times, I've checked each of them and tried to make steps that have been showed in answers on my device. Unfortunately nothing have worked.
I will try to describe the issue with all possible steps that I've made before posting this subject.
1. I've received an Amazfit GTR 47 mm yesterday, I'm using an iPhone 7 (iOS ver. 13) — everything looks fine, no pairing problem via amazfit app, but when I've tried to check the notifications I saw that. I can only see when someone is calling me and if the alarm is on. WhatsApp, Facebook, SMS doesn't work.
2. All the notifications in the app (tried on amazfir and mifit (was using miband 3 before the watch)) and on phone are on — like they were while i used the band (with shown all the notifications on it).
3. I've tried to pair the watch with second phone based on android - of course everything works fine ( made the factory reset etc)
4. I've deleted the watch and app from android phone, again factory reset, installed the app on iPhone, restarted the iPhone, added the watch as a new one - and still nothing.
i dont have any idea what can i do... if You need and it will help i can make a hundred of screenshots with my settings.
Click to expand...
Click to collapse
unpair the watch
uninstall amazfit app and install the app again.
before connecting the watch give all the permissions and then connect.
I've done that, but not have fixed. For me is worst, because i've bougth a Mi 9t 128 G and i have an Amazfit GTR. Some one have any information if Android 10 block this?.
Same here. None of the suggestions worked for me...

Stratos stopped to sync with Amazfit app

Hi, I own this watch for 2 weeks now and everything was working fine until the day before yesterday, I opened Amazfit app w/o Internet connection (was not aware at the time, automatic task) so I was kicked out from app and been asked to relogin, cool I did so and then my data been wiped: no steps, no sleep, no HR, weight was all that left (and the only thing that is still working).
So I tried to reboot both watch and phone (Xiaomi Mi6), no luck, also tried to let it be and see the other day, no luck, now it is 3rd day when I am keep seeing no data is going through.
I tried to force manual sync on the watch in Settings that went just fine with successful message after 100%, in the end I unpaired watch (factory reset), still no luck.
Someone told me me to try N&F app and it does read all the data, so how come official app does not, any ideas?
BTW: from time to time Amazfit app shows me that there is not connected devices and when I go to my profile under Amazfit Stratos it shows "Not activated". I activate it every time it says not activated, but it changes nothing about data.
Hello bro, got same problem, Amazfit app stopped syncing activities for few days now. However it's syncings steps properly. Can't work it out, hope someone will help us.
hello, sometimes this happens when there are problems with servers from Xiaomi. That is why there are problems with synchronization and downloading weather data. Usually it lasts from several hours to several days, it is not a continuous problem, There are also problems logging in to the Xiaomi account. I recommend patience and wait a few days.
Wysłane z mojego MI 8 Explorer Edition przy użyciu Tapatalka
I hope so, but when servers are down or something is wrong with them it should not work for everyone and not just one person I believe.
I am worried because I have been using huami bands for years now and nothing like this has happened in the past (in MiFit app).
It's been a week now, is official app really that bad? On day 1, 2 and 3 I was able to force sync watch from it's settings (of course I was getting nothing in app anyway), then I could not even manually sync it to amazfit servers.
All this time I'm also using Notify & Fitness for Amazfit to store my data (which works fine)..
Same here... when synchronization works, then Strava upload doesnt work. Now Strava work, but synchro with app doesnt. xD
Waiting for Xiaomi respond.
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
[email protected] said:
Hi, same problem for me on iOS 13.2 with the last amazfit app 3.4.5
all my sleep, step, heart are synchronized, but all my sport activities won't be synchronized.
i just create a ticket to support.
when i try to force "sync data" on different wireless network, i still have "error, verify your network"
after delete/resintall app on my iphone, i loose all my sport activities on iphone, but, i still have it on my watch. (i just backup my watch!)
Click to expand...
Click to collapse
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Same issue for me.....
JoeW99 said:
Same issue for me, on 25th October all activity information on the Amazfit App has stopped being shown. A few days later the same is also true with the step graphics information. I'm running iOS 13.2.2 and the Amazfit App 3.4.5. What is weird is that the information is being sent to Strava and also being held by Apple Health. Just nothing is being shown on the Amazfit iOS App. Sleep, heart rate are all working OK, it is just that I have not record of steps taken over the day when you click on the Walking Man icon (which takes you to the Steps screen) or any activities logged such as running or walking. Up until now I have been very impressed with the Stratos watch and the APP. Does anyone have a recommended fix yet? Watch has the latest firmware installed. Thx
Click to expand...
Click to collapse
Hi,
in fact, i resolve my problem alone (thanks amazfit support :mad : )
Before all, i backup all my watch (with AmazeBKP_v1.2)
IMPORTANT, put the watch in airplane if you don't want loosing all your sport activity into the watch.
i'll explain what i do:
1. put the watch in airplane
2. try to see if the watch is connected to amazfit app, normally no, because it is in airplane.
3. if you don"t see the watch, go to amazfit app, and remove the watch from your account.
4. log off from amazfit app
5. Remove the app
6. reinstall the app !
7. logon with your account
8. add the watch ! ... now, for adding a watch to amazfit you need a QR Code... but, if you want a QR Code, you need to reset your watch ! nooooooooooooooooo !!!!!
open a cmd, go in a folder where there are adb (personnally i use adb from amazeBKP), and type: adb shell am start -n com.huami.watch.setupwizard/.InitPairQRActivity
9. the watch QR code appear, you can add it in your amazfit account.
10. force synchronize data from the watch (need wifi)
11. wait a few minute
With this step my amazfit app work again, and i retreive my 179 Sport session ! OUF !!!
For your information if you don't put the watch in airplane first, when you will remove the watch from your account, the watch will be reset automatically and you loose all !!!
Regards
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Not for everyone, not for me at least.
Nitter78 said:
Everything seems to be fixed by Amazfit!!! Activities are now synchronized!!!
Click to expand...
Click to collapse
From today for me, sync working too.
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
theopulus said:
In my case I cannot sync sport activities without doing a manual upload first. Amazfit app stays at 10% for more than a minute and then the message disappears.
Anyone else had this problem?
BTW, using a Stratos 3 with 4.2.2.1 ROM
Click to expand...
Click to collapse
Yes, same problem here.
Tried for few times to unpair/pair, reinstall app, but last activity is from 17.11, although I have 3 more... reported the issue through the app few times and got back thanks from customer service but nothing else happens.
BTW, how do you upload manually? Thanks.
---------- Post added at 10:15 AM ---------- Previous post was at 10:12 AM ----------
intrak said:
From today for me, sync working too.
Click to expand...
Click to collapse
For how long has been it failing? Almost one week for me, don't know what to do or if it will fix automatically after X days...
Getting annoyed.
Thanks.
3 weeks for me and still counting... I have this watch for 4 weeks, so it does not work 90% of the time.
Yesterday after unpair/pair and removing the app worked for a while and workout form yesterday was sync ok, but today again nothing happens...
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
winni21 said:
Yes only manual sync is working(using WiFi)
Go in sync menu from watch then manual sync.
Only with this I have my workout.
Don't know if the pb is from the watch or app
Click to expand...
Click to collapse
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
theopulus said:
The bad news is Ultra Mode doesn't have manual sync, so if you use it and there is a workout not syncing, you lose it.
Click to expand...
Click to collapse
The workout you're doing in ultra mode are not visible in normal mode?

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