Hi i just got the verizon g6. The original owner did a factory reset but now i am trying to set it up and its asking for account details of (original) owner.
How can this be corrected? Does google or verizon assist with this.
The phone is unblocked through verizon. IMEI checked and the previous owner is being helpful
I got this bit solved with the help of the previous owner.
I am on mint sim and have got the phone and sms working BUT when i got to turn mobile data on it asks i call Verizon (i set up APN as per mint web site)
Any ideas?
Ok now I get mobile data from settings, but short cut from dropdown menu to turn on mobile data doesnt work (neither does the switch from the 'mobile network's). In both cases it asks I call verizon customer service.
The only way i can turn on mobile data is from settings , and at the top there is a message in blue 'mobile data is off, turn on?'
How can i fix the 'call verizon customer service' and enable mobile data from the dropdown short cuts? ThIs is a pain.
The sim inside the phone is Mint Sim.
Any ideas?
sammyDC said:
I got this bit solved with the help of the previous owner.
I am on mint sim and have got the phone and sms working BUT when i got to turn mobile data on it asks i call Verizon (i set up APN as per mint web site)
Any ideas?
Click to expand...
Click to collapse
now my ability to turn on 4g is gone - see red text below. That blue message is now gone and I can't turn on data. Any ideas ?
Will rooting this solve my problem. Again I am on mint with an unlocked verizon LG G6.
Thanks.
sammyDC said:
Ok now I get mobile data from settings, but short cut from dropdown menu to turn on mobile data doesnt work (neither does the switch from the 'mobile network's). In both cases it asks I call verizon customer service.
The only way i can turn on mobile data is from settings , and at the top there is a message in blue 'mobile data is off, turn on?'
How can i fix the 'call verizon customer service' and enable mobile data from the dropdown short cuts? ThIs is a pain.
The sim inside the phone is Mint Sim.
Any ideas?
Click to expand...
Click to collapse
Any ideas anyone ?
Related
High all. I just purchased a Vibrant today that was brand new in the box and had never been turned on. The first thing I did was unlock it to work with AT&T. Everything works including 3G, however whenever I try to select any option in wireless settings I get this message "Unable to change networks during data service activation. Do you want to disconnect the data service and change available network?"
Does anyone know what caused this and how to fix it?
Did it ever connect to a tmobile network or did you put in the att sim right away?
the3dman13 said:
Did it ever connect to a tmobile network or did you put in the att sim right away?
Click to expand...
Click to collapse
I put the att sim in right away as I dont know anyone with tmobile. There must be a way around it. Like in one of those hiden menus.
Its just a notification that its stopping data to find a new source. Mine does that when I switch it to "2g only". Its ok, idata will turn back on after a few moments
^^ yep, i get the same message when i toggle between 2g/3g. not a problem at all.
Ok thanks for the reply guys.
Sent from my SGH-T959 using XDA App
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
AndroidFS2 said:
Hi guys,
I am on the Fido network.
I purchased the Galaxy S2 I9100 from Bell Mobility.
I unlocked the phone using cellunlocker.net.
Everything worked great once the phone was unlocked (data, voice, text, mms, etc).
Once I updated the APN and selected my network operator I noticed my date stamp on incoming texts was off by a few hours. I corrected this by calling my service provider who reset my SIM.
This is where the more serious problem started, the date stamp on the texts was corrected although I lost my data connection.
Another thing I wanted to mention was when restarting the S2, the data network mode (when holding the power button) automatically goes into "deactivated". I activate it right away although this still has no effect.
Can anyone help? The phone worked for just under 2 weeks with data, voice, etc. Now nothing........
=(
Click to expand...
Click to collapse
Go to mobile network settings - access point name. I'm guessing that there is no APN settings there. Google APN settings for your service provider or ring them and ask them. This should sort out your data connection
Hi,
All APN settings are correct, they were working prior to calling the service provider for a SIM reset. I rechecked them 10 million times to ensure all is well.
Using my wireless for now and even factory reset my phone but nothing.
Try deleting your apns and reconfigure them!
Sent from my GT-I9100 using Tapatalk
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Maybe try a buddies Fido sim to see if it helps.
Sent from my GT-I9100 using Tapatalk
AndroidFS2 said:
Just finished, I deleted my APN and created a new one. Still nothing, even when I reset to default. Also registered it on my network operator. This is very puzzling for me... I appreciate your response as I thought it was a great idea and was sure it would have worked! =(
Click to expand...
Click to collapse
Tell me what network your on and tell me what modem you are runinng? Take a screen shot of your APN settings. It will take 2 screen shots for the APN settings
I apologize for the delay as I was away for work until today...
The data works now.
I called into my service provider who at first stated they could not help me as my phone was unlocked. This was overcome as I still had the my Nexus S which I bought from my service provider which also had no data. After trouble shooting for 30 min on both phones (resetting, factory wiping, creating new APN's, etc) we were unable to get the data to work.
The tech rep then asked me to attend a Fido store (my provider), which I agreed to (rep asked me to insert my SIM into another Fido phone and try the data connection that way).
Within 10 min of the phone call my data connected just like that. Funny part is I didn't do anything to the S2.
I believe my provider switched off the data when I called in originally regarding my date stamp. Then when I called back they switched it back on knowing it wasn't any of my settings or the phone. This is just my theory.
My advice is never let your provider know you have an unlocked phone, especially Fido.
I appreciate your help and hope this helps anyone going forward.
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
mderuelle said:
try doing this in the dialer ##72786# wait for your phone to do its thing it should reboot twice and then wait for the phone to reactivate
Click to expand...
Click to collapse
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
fares231 said:
Hi, i tried to do it as you suggested, the phone booted twice, gave me msg that it will reactivate, last thing that happens on second boot is a message saying that the firmware update is not available, then the network changed to CDMA, and it gives me the option to change the roaming network, but when i hit GSM, that option goes back to its gray state, also since that i get the message: Invalid sim Card, so that is not working now, and the data still doesnt work, any other advice?
Click to expand...
Click to collapse
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
mderuelle said:
Sorry I forgot to mention make sure your wifi is connecred to an acess point you need data to recieve the prl and profile updates all that code does is forces them to update over wifi
Sent from my SPH-L720 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
fares231 said:
i was on wifi, all of that was updated, except the firmware i think, but now it says invalid sim.. so basically i got the phone now that doesnt take the sim card, so i cant even make calls or anything, i tried to factory reset it to see if those changes could be taken off.. but nothing
Click to expand...
Click to collapse
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
This is an apn issue. Call orange (the provider) and ask for your apn settings
fares231 said:
Hi guys,
This is my first post here, sorry if i make any mistakes with my english also.
Yesterday i bought an S4 SPH-L720, the Internet was working ok in 3g, (btw i live in Dominican republic and my carrier is Orange). i Decided to use the option to factory reset it , after that the phone just reads my sim card, but the Data does not work, i try to go to the mobile networks options, but the option to add the APN is not there, also the roaming network option is only in gray, just allowing me to change the settings or the guards. Wifi works fine, but if i turn it off so my sim tries to get the mobile data i get an error saying this: unable to establish a wireless data connection: lte : ESM - 33 EMM - x.
What should i do??
Please help me out with this.
Click to expand...
Click to collapse
Go to settings / about / status / sim card status / sim card status and check of you are running LTA.
If not go to general management / reset / reset network settings. This fixed my problem.
---------- Post added at 11:29 PM ---------- Previous post was at 11:29 PM ----------
kenpachi212 said:
hey, I have the same problem but my SIM works, have WIFI and I am in 4.3. Where you able to fix the "unable to establish a wireless data connection: lte : ESM - 33 EMM - x."???
Click to expand...
Click to collapse
see above
Hi guys, I'm having this bizarre problem that I hope you could help me with.
I currently have an iPhone 5S, SGS4 and HTC One and share a single sim card between all three phones.
In my home country my SIM card is able to access data on all 3 phones with no problem.
However, when I go abroad and use data roaming, only the iPhone is able connect, both android phones are unable to connect at all.
I checked the APN settings and all seem to be correct.
Any ideas?
Thanks!
mikaelrules said:
Hi guys, I'm having this bizarre problem that I hope you could help me with.
I currently have an iPhone 5S, SGS4 and HTC One and share a single sim card between all three phones.
In my home country my SIM card is able to access data on all 3 phones with no problem.
However, when I go abroad and use data roaming, only the iPhone is able connect, both android phones are unable to connect at all.
I checked the APN settings and all seem to be correct.
Any ideas?
Thanks!
Click to expand...
Click to collapse
Have you enabled data roaming in settings..!??
If you are using a custom rom you can find it in settings - - > more - - >mobile networks... Tick the data roaming option... I've never tried data roaming as I don't travel much... But that might help you..! [emoji106]
zeetherocker said:
Have you enabled data roaming in settings..!??
If you are using a custom rom you can find it in settings - - > more - - >mobile networks... Tick the data roaming option... I've never tried data roaming as I don't travel much... But that might help you..! [emoji106]
Click to expand...
Click to collapse
Yup it's ticked for sure. On the HTC it says that APN settings are incorrect, on the Samsung the phone just refuses to connect. If I move the SIM to the iPhone, data roaming works flawlessly!
When I'm back home, I have zero problems with either phone, which leads me think this is either an Android problem, or a SIM card problem.
mikaelrules said:
Yup it's ticked for sure. On the HTC it says that APN settings are incorrect, on the Samsung the phone just refuses to connect. If I move the SIM to the iPhone, data roaming works flawlessly!
When I'm back home, I have zero problems with either phone, which leads me think this is either an Android problem, or a SIM card problem.
Click to expand...
Click to collapse
Then I guess it has something to do with APN's... Maybe it requires different APN's for roaming... And somehow iPhone has them by default and android doesn't.... Contact your service provider and get the apns..!! That's my best bet.... Good luck
Just what the title says. My phone tells callers that I'm not accepting calls and when I attempt to make calls it simply refuses to do so or displayed a "call ended" message without ever dialing the other person. Everything else works fine and I can even make voice calls if I use duo mode instead of mobile. I can also receive calls if the caller uses duo mode.
Have been through everything except an actual reset. Unable to do that since the phone was a hand-me-down and I don't know the PIN. I've about reached the point where I do a hard reset manually but I hate to lose my data. Does anyone have anything I could try to either bypass or recover the PIN or something I could use to get mobile mode to work again?
Your sure you have service? If you do, do you have credit? Both of those would prevent you making calls. You can still use Duo if your on WiFi or you have a data only service. If you are showing that your connected to the network and you are certain you have minutes in your plan or credit available then you will need to call your network provider so they can see if there's any network issues preventing your calls. Check the network operators status page to see if there's issues in your area.
@Nofsdad
It appears that when using a Galaxy S9+ with ATT service the phone is unable to do VoLTE
The way that I was able to have internet on the phone and voice calling was to go into the APN and set the Network Mode to 3G/2G (auto connect)
That fixed it for me. Still pissed off that I can't use LTE but oh well it will work until I upgrade the phone.
Pointless2003 said:
@Nofsdad
It appears that when using a Galaxy S9+ with ATT service the phone is unable to do VoLTE
The way that I was able to have internet on the phone and voice calling was to go into the APN and set the Network Mode to 3G/2G (auto connect)
That fixed it for me. Still pissed off that I can't use LTE but oh well it will work until I upgrade the phone.
Click to expand...
Click to collapse
Hello, I have an unlocked s9 that is going through a similar issue in not being able to make or receive calls. Can you let me know how you got the APN settings for 3G/2G? Going to APN settings I only see the nxgenphone setting open and active, which I heard was for LTE.
Also, can you let me know what setting it has to be in the 4636 mobile network settings in order to restore data? Thanks