Hi!
I noticed my honor 9 has some problems with the WiFi strength.
I have an honor 8 all, so I compared with it.
First of all wifi when is 2,4ghz is too slow (other phones speedtest does 77mb, honor 9 45mb max).
Second: my router has the automatic 5ghz switch.
At the same distance with the honor 8 from the router, the honor 9 switch to 2,4ghz (with the problem of the speed said above) and the honor 8 stay to 5ghz.
Can someone help me with this issue or say if your H9 have the same problem?
What's firmwares are yours honor 8 and 9 for your tests ?
Both oreo, latest builds ?
Oreo 368 (C432) in the Honor 9 (but it was the same with B180) and Nougat B407 for h8.
And in the same place a Huawei GT3 (LOL) wil 2,4ghz made 77Mb vs 42 of the Honor 8 and 9 with 2,4ghz
Unfortunately I have the same issue, to solve this I usually turn off the wifi and then I turn it on again. That should fix your problem. Sometimes, when I had my wifi on when I was away from the router and got closer I could only get the 2,4ghz signal and I'd get around 50mb of download speed, but when I do that it changes to the 5ghz signal and I'm able to get 180-200mb
Yeah the problem is that H9 switch off the 5ghz so easily, H8 instead, keeps it also of is farther.
Andreus94 said:
Yeah the problem is that H9 switch off the 5ghz so easily, H8 instead, keeps it also of is farther.
Click to expand...
Click to collapse
Yeah, I also face that same issue and unfortunately there's nothing I can do about it... My iPad is able to stay connected to the main router at 5ghz in almost every place of my house, however my Honor 9 is only able to get 5ghz in a some places near the router. I fixed this by installing some more routers throughout the house, but it's never the same as using the main unit, as of the 2 additional routers I have only one of them is connected through cable. I hope Honor fixes this in a future update, as ever since I got the phone I've been having this issue (I got it a little after it was released, so I used Android 7 for around 6 months)
Related
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Hi
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
Hi Phil
Thanks for the hint. It looks like Nexus 9 only able to see channel 34 ~ 48. My broadband AP has selection of 36 ~ 136, and it was on "Auto Performance" and auto selected channel 100 tonight.
Thanks Phil!
BR/Richard
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Hi
Steffe89 said:
Yeah.. Only 34-48 Weird why it doesn't support more than that.
Click to expand...
Click to collapse
Different countries have different requirements, but often most countries only allow certain frequencies to be used outside, and other frequencies for 5GHz may only be used inside buildings to prevent interference to radar etc.
A mobile device can of course be used outside, so can end up only being setup to use much fewer frequencies than a router designed for indoor use.
Sometimes the router isn't set to the right country, so ends up using frequencies it shouldn't really be using with the mobile device correctly set so ignoring those frequencies or the other way around. 5GHz is a lot more complex for what frequencies can and can not be used, see here http://en.wikipedia.org/wiki/List_of_WLAN_channels and the chart at the bottom, you'll understand why 5GHz devices sometimes don't see each other, it's a lot more confusing than 2.4GHz.
Regards
Phil
Using 5ghz wifi
Hi
To use 5ghz have you tried configuring from WIFI from settings - tapping the three dots next to the magnifying glass - Advanced - WIFI Frequency band.
It gives you the option of selecting 2.4 or 5 or both.
Ron..
PhilipL said:
Hi
Mobile devices don't always support all the 5GHz channels that an access point might use. Try setting the Access point to use the lowest channel, say 36 and see if that works?
Regards
Phil
Click to expand...
Click to collapse
i had the same problem! Thank you so much for the fix!
You should be able to use channels 149-161 as well, it's the channels in between that are set aside for DFS and radar, so many devices don't support them.
Working fine for me on Channel 153 with a Nighthawk R7000.
Sent from my Nexus 9 using Tapatalk
its suposed to work check if your router router chanel are setup correctly
Got mine to connected on the Virgin Media Superhub by changing the channels as suggested. Can confirm it works but very unstable and keeps dropping connection.
I got the same problem.
I got the same problem! I bought my N9 on Nov 11 and used 5GHz without problem until today. In the WiFi Analyzer suddenly can show 2.4GHz only. I have reboot and clear all WiFi App cache & data., still cannot show.
Even connect to 2.4GHz, it took long time to Connect and Authenticate the connection.
richardman said:
Just got my Nexus 9 today from Google Play store UK. Everything seems working ok, except:
I cannot find any wifi 5GHz. I am connecting to my home 5GHz (Virgin Media Superhub) from my HP Pavillion laptop, MBP, iPhone and iPad. But on Nexus 9, I am not able to scan any 5GHz network:
2.4Ghz works fine though:
I have enabled all possible channels in Settings (Wifi Analyzer):
In system Settings, I have tried both Automatic and 5GHz only:
I have performed OTA updated after first time switched on device and connected to 2.4GHz network at work, didn't notice whether there was an issue on 5GHz until I got home.
So, is there a problem with the latest OTA, or simple this unit needs to be RMA?
BR/Richard
Click to expand...
Click to collapse
Been a while, but since this is one of the top Google results, and I've been pulling my hair for a couple of hours without finding a solution online, I thought I might chime in with what I found.
If your N9 is not seeing certain 5GHz channels, what is your model, WiFi or LTE? Also, apparently there is an "international" version of the LTE one, which I just got (I'm in the US) because it was cheap, and I didn't mind it affecting certain LTE bands, but I didn't think it would affect WiFi. In any case, the solution was to simply insert a SIM card from my region (T-mobile US) and the missing 5GHz networks appeared in the list. I don't have a solution if this is happening with WiFi-only Nexus 9's though.
You need to insert the SIM after turning on the tablet. If you turn it on with the SIM inserted, it won't show the hidden 5GHz channels. You can just reinsert it, or toggle off/on airplane mode though.
I also googled to see if there was an app to change Wifi regions, but the only one I found (from XDA) requires root, and doesn't work for this particular problem anyway.
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Hamm1701 said:
Well I have never been able to connect to the 5ghz channel until now. Finally! Changing the router to use channel 48 for the 5ghz and it is running as expected. I love fixes like this.
Click to expand...
Click to collapse
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
andy o said:
Do you have a Wi-Fi or LTE model? If you have an LTE model have you tried inserting a SIM card like I said in the post above? I got access to the upper channels which are supposed to be higher performance. From 149 to 161.
Click to expand...
Click to collapse
Wifi model for me
cobyman7035 said:
whats the highest linkspeed you guys are getting? my nexus 6 gets 866Mbps , i guess it dpends on your AC router specs mine is ac1750 i think
what app do i use to check what channel my nexus 9 is connected to? i think its below 36
Click to expand...
Click to collapse
I use netgears wifi analyzer.
Just got a new Mate 10 Pro a few days ago. 5 Ghz WIFI performance is unparalleled.
With 2.4 Ghz signal it works well for about 10~20 seconds after reboot but then shows 0 bars signal, speed drops down to 1 mpbs followed by lost connection.
However, every other device, including another Huawei phone show strong signal and get good speeds. This also happens with multiple other routers that I have at home and at the office.
I have not found anyone else complaining about this exact issue so I assume the device is defective. There is a WIFI firmware update published but it is not yet available and I don't want to miss my return window.
Any ideas how to fix it?
muposat said:
Just got a new Mate 10 Pro a few days ago. 5 Ghz WIFI performance is unparalleled.
With 2.4 Ghz signal it works well for about 10~20 seconds after reboot but then shows 0 bars signal, speed drops down to 1 mpbs followed by lost connection.
However, every other device, including another Huawei phone show strong signal and get good speeds. This also happens with multiple other routers that I have at home and at the office.
I have not found anyone else complaining about this exact issue so I assume the device is defective. There is a WIFI firmware update published but it is not yet available and I don't want to miss my return window.
Any ideas how to fix it?
Click to expand...
Click to collapse
Hello it's been a while since you posted this, but I'm facing the exact same problem, did you find a solution or workaround?
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
I have connected my M20Pro to 2 different 5 Ghz wireless access points without issues, both using WPA2 security,
I am having a slightly different problem. My phone will connect to the 5ghz network, but once I am more than 10 feet away the speed drops to almost nothing. The 2.4ghz network off the same router is unaffected. I have tried factory resetting my phone and resetting the router and nothing has resolved the issue.
You can make sure that the WiFi of 5G is hidden， Make sure WiFi is household or public？
I use 5ghz wifi at 3 different locations, no issues. 2.4ghz always has a greater range though. Any issues are with the routers.
Sorry for the late update.
I've got my device replaced because of the green lights at the edge and around the notch.
WiFi works perfectly now.
I get up to 100% of our bandwidth which I haven't seen in any other mobile device.
For me, asking Vodafone to exchange the device was the easiest and quickest way.
I've exchanged the device right in the store and was ready to go.
As I've heard (but didn't need), Huawei offers a similar replacement service.
I was told that I would be contacted later by the Huawei online chat but wasn't since Vodafone was quicker.
This was in Germany. Might be different in other cases and especially countries.
User422 said:
Hey guys,
my Mate 20 Pro won't connect to 5ghz wifi.
I always need to adjust settings in the menu of the router which is inconvenient.
I of course can't do that at every place that I go to.
Especially since many people don't even know how to get there and their log in data.
Is there a fix for that?
Does even anyone else have that?
Click to expand...
Click to collapse
The latest 122 Patch 4 should solve this issue
Ruppi2010 said:
The latest 122 Patch 4 should solve this issue
Click to expand...
Click to collapse
Like I've said, I've got a replacement device because of the green screen issue.
The new device has the best wifi connection I've ever seen.
Don't know if it was the old device or a software issue though.
Hey all
I got my honor 8x a few days ago, everything is perfect except one thing : the wifi on it is quite weak compared to my old phone (xiaomi redmi 6a which is a weak phone)
Anyone experiencing similar issues?
Thanks in advance
Honor 8x wifi 5ghz not enabled
I got my phone yesterday and love it but only problem is I have no 5ghz wifi. I have 4 other devices on my wifi router and they work and have been working fine. I do not even see an wifi for the 5ghz band...…………. I 've searched but see nothing to enable/disable 5 ghz wifi?
What am I missing...……… thanks
Well just got off Chat and Honor is telling me this version has no 5ghz...……….. I find that quite odd... attached are the specs
Honor 8X
hardware ver HL3JSNMN
Model JSN-L23
Build JSN-L23 8.2.0.133(C605)
EMUI 8.2.0
Android 8.1
IMEI 860060041318935
860060041348940
CPU Kirin 710
Ram 4gig
Int Stg 64g
Hardware Ver HL3JSNM
In todays age I can't see not having 5ghz wifi, can't believe they would sell w/o that chipset
Honor 8x not support dual band wifi
garythompson said:
I got my phone yesterday and love it but only problem is I have no 5ghz wifi. I have 4 other devices on my wifi router and they work and have been working fine. I do not even see an wifi for the 5ghz band...…………. I 've searched but see nothing to enable/disable 5 ghz wifi?
What am I missing...……… thanks
Well just got off Chat and Honor is telling me this version has no 5ghz...……….. I find that quite odd... attached are the specs
Honor 8X
hardware ver HL3JSNMN
Model JSN-L23
Build JSN-L23 8.2.0.133(C605)
EMUI 8.2.0
Android 8.1
IMEI 860060041318935
860060041348940
CPU Kirin 710
Ram 4gig
Int Stg 64g
Hardware Ver HL3JSNM
In todays age I can't see not having 5ghz wifi, can't believe they would sell w/o that chipset
Click to expand...
Click to collapse
I couldn't agree more with you that a modern phone such as the 8x would omit 5ghz wifi in this age and time. Even my Samsung Galaxy from 5 years ago have them. I also bought the Honor 8x model JSN-22 which do not support 5ghz wifi either. This is the biggest disappointment I have with the otherwise excellent phone. I also search around for solution and found out that there are three variant of the 8x and only the model JSN-21 support dual band wifi ,the rest(like ours) don't. As far as I know JSN 21 are available in some European countries only, and unfortunately my friend, we got the short end of the stick!
opatbeer said:
I couldn't agree more with you that a modern phone such as the 8x would omit 5ghz wifi in this age and time. Even my Samsung Galaxy from 5 years ago have them. I also bought the Honor 8x model JSN-22 which do not support 5ghz wifi either. This is the biggest disappointment I have with the otherwise excellent phone. I also search around for solution and found out that there are three variant of the 8x and only the model JSN-21 support dual band wifi ,the rest(like ours) don't. As far as I know JSN 21 are available in some European countries only, and unfortunately my friend, we got the short end of the stick!
Click to expand...
Click to collapse
What about JSN-L42 does it support??
opatbeer said:
I couldn't agree more with you that a modern phone such as the 8x would omit 5ghz wifi in this age and time. Even my Samsung Galaxy from 5 years ago have them. I also bought the Honor 8x model JSN-22 which do not support 5ghz wifi either. This is the biggest disappointment I have with the otherwise excellent phone. I also search around for solution and found out that there are three variant of the 8x and only the model JSN-21 support dual band wifi ,the rest(like ours) don't. As far as I know JSN 21 are available in some European countries only, and unfortunately my friend, we got the short end of the stick!
Click to expand...
Click to collapse
My 8x max has 5ghz support, and the 2.4ghz archieves 100mbps so its using the latest antwnna agreggation technology. I have the chinese version.
Enviado desde mi ARE-AL00 mediante Tapatalk
opatbeer said:
I couldn't agree more with you that a modern phone such as the 8x would omit 5ghz wifi in this age and time. Even my Samsung Galaxy from 5 years ago have them. I also bought the Honor 8x model JSN-22 which do not support 5ghz wifi either. This is the biggest disappointment I have with the otherwise excellent phone. I also search around for solution and found out that there are three variant of the 8x and only the model JSN-21 support dual band wifi ,the rest(like ours) don't. As far as I know JSN 21 are available in some European countries only, and unfortunately my friend, we got the short end of the stick!
Click to expand...
Click to collapse
And JSN-23 also lacks NFC! I don't understand why they did this. Every other version of the Honor 8x seems to support it. It's so confusing that sellers were advertising the 23 as having 5ghz and NFC because the other versions had it. When going back to the sellers and letting them know - they are telling me I am wrong. Clearly there are some pretty big differences between the versions available.
All I can say is be very careful about which model you buy as retailers seem to be struggling with getting this stuff right (even online review sites).
5ghz not supported
So i'm confused, all specs show it will do 5ghz AC but the phones wont. Is this simply a disabled feature that the newest update will unlock or a Rom will allow or are we up a river without a paddle?
I'm having a problem with mi band 4 and whatever android rom 9 is because android 8.1 doesn't have that problem. When I connect my band to my cell phone and measure the wifi speed, I have 15mb speed, the speed is only 3mb and more than 100ms when I disconnect to band4 or connect another device, this problem is not how I saw the problem. it's on android 9 and mi band 4 how can i fix this and it's on android 9 because as i said android 8.1 doesn't give this problem.
sorry for the english.: o
That's a basic problem.
WiFi and Bluetooth sending on 2,4GhZ
You should use a 5GhZ network for WiFi for the best bandwith
spkahal said:
That's a basic problem.
WiFi and Bluetooth sending on 2,4GhZ
You should use a 5GhZ network for WiFi for the best bandwith
Click to expand...
Click to collapse
ok more why does this happen on android 9 and it doesn't happen on android 8.1
I don't know, maybe a bug
If you become Android Q use this. There is full speed
This has already been discussed here there's also a workaround there.
spkahal said:
That's a basic problem.
WiFi and Bluetooth sending on 2,4GhZ
You should use a 5GhZ network for WiFi for the best bandwith
Click to expand...
Click to collapse
felipe_hdez said:
This has already been discussed here there's also a workaround there.
Click to expand...
Click to collapse
thank you very much mi help a lot was crazy already