Hey everyone,
Coming here in hopes that the rooting community can offer some help and assistance. I had a close friend pass away last week and was provided his old Note 5 to see if any pictures could be recovered from the phone. This is his old phone from roughly 2 year ago. When I was given the phone the screen would not turn on and I think the phone was stuck in a boot loop as it would vibrate roughly every 10 seconds. I swapped the screen on the phone and was able to get it to boot. The phone now boots up but goes to the Google FRP saying the phone was reset and to access the phone we gotta used the previously synced account. Unfortunately we are not able to get into his Google account. We are unsure if the phone reset itself or if it was reset previously.
Its my understanding that when a phone resets it does not erase all the data but marks it for overwrite? Was wondering if anyone had any advice on how I should proceed and what would be my best bet to see if we can recover any photos that may still be on the phone.
Thank you,
Bump.
Related
Yesterday my battery died half way through playing a game (not entirely unexpected, I'd been playing on my phone quite a bit that day and it still lasted 22-23 hours), I connected the charger that came with the phone and left it to charge while I got on with some uni work.
The phone vibrated to tell me the charge was complete so I disconnected the charger and turned the phone on as usual. After the samsung galaxy S2 splash screen, the screen lock appears and when I move it there are several error messages saying that various applications have had to stop (the main one seems to be TwLauncher but when I force close it, many others also force close). This continues for several seconds until the phone decides to restart itself and repeats the process ad infinitum until I can shut down the phone (I can manage this by not trying to get rid of the screen lock and just holding the power button until the menu appears).
I've had this phone a week (one of those days being today where it did not work at all) so it's still well within the return period but I was wondering if there is an obvious fix that I'm missing.
If not, I'll be ringing Samsung on Monday (I have coursework due for friday so I'll be devoting my samsung office hours time to that) and if they can't give me an easy fix I'll be ringing the place I bought it from and asking for an exchange.
So, has anyone else had similar issues and managed a simple fix?
Bump, I take it everyone else's phone is working then?
Giving this another bump in the hopes there's someone with a simple solution.
I don't want to have send my phone off and wait for the place to get stock.
there have been 2 firmware releases from samsung in the last couple of days, i assume you are running the latest firmware?
I can't even get the phone to stay on long enough for Kies to recognise it. It keeps restarting. Even when it was working I couldn't get Kies to work with it properly (I couldn't copy the contacts from the phone to the computer).
It's running the firmware it came with, but I can't check which version it is.
I was going to try flashing the new firmware via ODIN but I've been busy with coursework. Is this likely to solve the issue or will I just be giving the retailers ammo to reject my return?
go into recovery and do a factory reset
psp888 said:
go into recovery and do a factory reset
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this is what I was looking for.
after googling, this sorted it out.
I just assumed download mode was the only other non-normal mode.
Thanks
Basic FAQs on the SGS1 forum mostly apply to SGS2 .Worth a look there before Google .
jje
So I have a rooted Pantach Burst P9070 and I recently dropped it in water. I got all the water out and it worked fine for a few hours, then I rebooted the phone and it was stuck on the "Rethink Possible" screen. With this I factory reset the phone, erasing everything, but when I signed back into my google account on the phone, it synced with my rooted Samsung Galaxy Tab which I guess was the most recent sync. But because of this, it has the same settings of the tablet, such as the default rotation is in landscape and such. Is there anyway to re-sync my Google account to a previous device, and not the tablet, and have settings from the phone, or is it stuck on there? I'm really bad with technology, so please don't be a douche bag with a response...
I'll try not be a douchebag...
First thing you should consider is to open it up and make sure all components are not only dry but clean of any residue, but that can be skipped if you wish
Do a factory rest, this time when signing in don't tell it to sync, rather manually change your settings, this sort of issue shouldn't have happened and I never heard of this happening but there is always something new,
Best of luck
Sent from my Nexus 4 using Tapatalk 2
Hello:
So, the bottom line up front is I need help solving a problem with my now third, new Verizon Samsung Galaxy S4--it keeps restarting on its own, at random times, but most often after I lock the screen.
To go in more depth, if you think you may know the solution: I purchased the S4 when it first came out, some time in 2013 (not sure specifically, but it was new) and it worked just fine for 13 months (1 month past the warranty of course); this was back in August, when I got the latest Android update pushed to my phone from Verizon (4.4.2). A couple of weeks later, I would occasionally get overheating warnings that would very quickly disappear (like within a few seconds), and then the device started restarting itself... I cannot predict when it will restart, it's random, but like I said above, it usually happens most right after I lock the screen by pressing the right side button once. I started looking around on the internet for a solution then, but only found a couple of videos from earlier in 2013 where people were having battery problems (Google search has been letting me down more and more as the years pass). One day while at work, I was listening to Pandora as I always have with the phone in my front pocket, as I always have. A few hours later when I got home, not having taken the phone out of my front pocket since those last few hours at work, I went to answer a text message I had received; when I unlocked the phone, the screen was black, except for a small bit of white showing through some cracks UNDER the LCD, UNDER the screen protector, INSIDE my Otterbox Defender... the phone appeared to be working still, but the screen and touch screen did not. At that point I was pretty damn irritated and tried to find answers for a week with no luck... I called Verizon, they sent me on a goose chase to Samsung, who sent me back to Verizon, who got me in a conference call with Samsung and then left the call, and then Samsung ultimately said I would need to pay for repairs to the phone... SO... I went back to Verizon who again said I would have to talk to Samsung, but instead I just settled to giving Asurion (my phone insurance through Verizon, whom I pay an extra $9 monthly) $99 as a deductible to get a replacement S4...
Two days later I receive a brand new S4... spend hours setting it up the way I had my prior one... wasting tons of my valueable time to do so and bandwidth from my Concast ISP and the data cap they've decided to give us... one week later, the phone starts restarting itself... and this one did it more often than my prior one... EVERYTHING is up to date, minus a good amount of useless bloatware apps I never use from Samsung, like "Watch On," which I ignore... but everything necessary, I update. So, I go back to Asurion, who quickly ships me a 3rd S4...
Two days later I receive that third, brand new S4... spend hours setting it up the way I had my prior one... and now, this one is also restarting itself randomly. Interestingly, when I visited family for Thanksgiving, it restarted itself over and over and over much more frequently than when I'm at my place... at my family's place, they have very poor reception, and my phone usually has to work more to try to get the signal... IDK what the deal is, but maybe that information can be helpful to y'all.
Other things to note:
1) When I check the "RAM manager" by holding down the home button and then choosing "Task Manager", the phone is always using at least 800MB of 1.77GB of RAM... even when I choose "Clear memory" and it tells me 30 something apps have been closed... it jumps right back up to 800-900MB of usage.
2) I've tried factory resets on all three phones; with the first one where the screen cracked inside, I hooked the phone up via HDMI... within a couple of days, the restarting begins.
3) With the first replacement I received, I could not sent text messages with the default messenger app... and shortly after trying, it would restart.
4) I have used the same SIM card with all three phones since the issue began, when I first got the 4.2.2 update... I do not suspect the SIM card is the problem, but I'm also not savy with the phone... I know my way around it, but I'm not in the know.
5) I thought maybe it started because of some apps I had been trying, so I had deleted them, and the problem still persists.
6) I constantly have a Pebble Bluetooth smart watch connected to the phone... I have since I got it last Spring (2014).
7) I have never rooted the S4, overclocked it, underclocked it, or modded it in anyway because I do not know how, and I was afraid of what could happen in the future with whatever ROM I did flash onto the device if Verizon tried to push an update to it... I just don't know anything about the whole process, and I'm assuming it requires a lot of know how and babysitting of the device... I just want it to work.
8) I've replaced the battery twice; it doesn't seem to be the problem.
9) I've cleared the cache through the boot manager thing gotten to by holding a combo of buttons on the device while it's rebooting... it did not help.
Edit: 10) Today while I was listening to Pandora in the car, the audio began to skip and scratch, and then it paused for a moment, and then the phone restarted itself.
11) I forgot to mention that the reboot process itself is very fast compared to a manual restart performed by me... the phone will go black, the Samsung color rings will show a second after that, the logo appears then, the screen flashes the red Verizon logo, and then the devices is ready to be used... it's less than 10 seconds.
I've been searching around on the internet for about two months now while dealing with the problem and I can't find anything useful. Does anyone here know what my issue is and how I can fix it? Is there a way to pull error logs / information from the S4 somehow to give to someone to diagnose, like DxDiags on PC? I don't know how to read that stuff myself, but I know it can be very useful... I just don't know how to find that info inside of these very locked down ****boxes we call smartphones...
I truly appreciate any help I can get--sorry I can't offer anything in return; if I can't find a solution, I'm just going to go to my backup phone from 2011 (Droid X), and I will definitely never purchase another Samsung device, especially after they blamed me as the cause of the problem without even seeing the phone...
Thanks.
The problem is with the NG6 software build, and "probably" not with your phone. Go to Settings>About Phone> and see what Baseband Version is on your phone. If the last 3 letters are NG6, that's probably the problem. There is a new OTA update (as of 12/1).....Baseband Version ending in NK1, which corrects the rebooting problem. Either install the new update, or go back to the NC5 baseband version and that should solve your problem. Both NK1 and NC5 can be rooted if you desire.
The 72 hour lock out thing is one of the dumbest thing's Google has ever done. So I got a Nexus 6 since launch. figured i'd try getting 6.0 on there since i'm on Verizon and and OTAs from them take forever. So after much messing around and a few failed attempts I get 6.0 to boot on my Nexus 6, happy days right? Well I get this message when signing in for the first time "This device has been reset please login". So I did and after password I get "please sign in using owners accounts of the owners of this device". So after google I fond out this is some sort of security lockout that has no way to defeat it once triggered because I reset my password. I did this Sunday at 8am. Well I got a little restless about it yesterday and following someone else advice I tired to flash to 5.0, in theory since it doesn't have the password lock out i'd be able to sign in, get the OTA update to 5.1 then install 6.0 without resetting user data and be in. Thing is 5.0 wouldn't boot on my phone. I'd get stuck at the boot animation. I figured because my phone being a Verizon phone never got 5.0. So I installed 6.0 again and stupid me flashed user data again. This was yesterday around 5PM. Figured I was done with it and let it be. Well today when I woke up I figured the lockout should be over but I'm still getting that same message when logging in. Did I trip the freaking 72hr lockout again? So I'm not gonna have my phone till Friday 5PM? ARE YOU KIDDING ME? I DO NOT HAVE MY PHONE FOR ANOTHER 72HRs?!?!?! This really makes me want to smash the phone with a hammer and get Asurion to send me a refurb replacement.
So i was setting up my phone today and it said a software update was available and i downloaded it it has been on this screen for over an hour even after a hard reset I have had phones do this before but they at least booted after a hard reset. I really need help here i cannot take another phone back to walmart within a day
T-Mobile
Well heres what i can see if we have enough friends contact tmobile that have this phone we may can get them to release a firmware thats not over the air. This is about where my hopes are because I have been a developer on android for 3 years now and getting any new response from this phone is well difficult.
Phone stuck
My phone is stuck in "optimizing apps" mode after a systems update. I've tried everything I was told to try even a hard reset but it came right back to that. I don't know what else to do to it without smashing it in a million pieces. Help My phone is stuck in "optimizing apps" mode after a systems update. I've tried everything I was told to try even a hard reset but it came right back to that. I don't know what else to do to it without smashing it in a million pieces. Help
I am having this same issue after the update I did last night.
Tracylynn said:
My phone is stuck in "optimizing apps" mode after a systems update. I've tried everything I was told to try even a hard reset but it came right back to that. I don't know what else to do to it without smashing it in a million pieces. Help My phone is stuck in "optimizing apps" mode after a systems update. I've tried everything I was told to try even a hard reset but it came right back to that. I don't know what else to do to it without smashing it in a million pieces. Help
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have the same issue, optimizing apps gets done and it stuck on "android is starting..... starting apps" did a whole hard reset and nothing worked. updated the phone TODAY and have been stuck with screen since 8am