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When I call someone or if I receive a call it makes no difference. After 5 seconds, call brakes, I can't hear anything for one second, and after that everything is back to normal. EVERY time same thing. I tried stock rom, stock rom not from my provider, slim bean, MIUI...same thing Factory, no help, remove sim, reset, remove battery..no help. Tried my sim card in different phone, works fine.
I don't know what to do except to return it for repair. Any help is welcome.
Thank you!
strikoo said:
When I call someone or if I receive a call it makes no difference. After 5 seconds, call brakes, I can't hear anything for one second, and after that everything is back to normal. EVERY time same thing. I tried stock rom, stock rom not from my provider, slim bean, MIUI...same thing Factory, no help, remove sim, reset, remove battery..no help. Tried my sim card in different phone, works fine.
I don't know what to do except to return it for repair. Any help is welcome.
Thank you!
Click to expand...
Click to collapse
Here is the picture what shows on the screen after one second silence
http://www.pohrani.com/?29/p9/GlkftyV/screenshot2012-11-29-10-.png
In Germany there was a problem with one provider (T-Mobile) who activated HD-Voice on their network which led to the quirkiness you described where the call would stop for a bit after the first few seconds.
s0ja said:
In Germany there was a problem with one provider (T-Mobile) who activated HD-Voice on their network which led to the quirkiness you described where the call would stop for a bit after the first few seconds.
Click to expand...
Click to collapse
This could explain the problem. I am on t-mobiles sister network but in croatia.
Is there anything I can do?
I definitely found that the problem is in fact HD voice. On GSM network mode everything is fine because WB-AMR is set to off in GSM mode. Now the only thing I need is to disable WB-AMR on UMTS and everything will be fine. Or the tech support will do its job and fix the problem. I can finally go to sleep.
No luck. I disabled it but no change. on GSM everything is fine, on UMTS...
EDIT
Network problem.
Hi ya,
the guys from android-hilfe.de sent me here because they cant help me anymore. I brought the HOX+ 3 weeks ago on ebay local. the first week everything went fine and then out of a sudden I cant sent SMS or call anybody. when I try to call anybody (no different if I enter the number by hand or chose it from the contactlist) the connection isnt established. no error message, nothing. just "beep" and thats it. I use a vodafone simcard and if another vodafone user tries to call me, he gets the same "beep" like me, when I try to call. SMS dont reach me either. the sender gets an error just seconds after he tries to sent. I cant sent it too. BUT i get access to the internet. surfing, whatsapp and the facebook-app works fine. I had switched off wifi to make sure the connection is established through my vodafone carrier...and it is.
I called my provider an they say it must be the simcard - so they sent my a new one. but it doesnt helped. the same errors like before. then i tried to chance my simcard with a friend who uses o2 in his galaxy S3. my sim worked in his phone perfectly and his sim in my HOX+, too. Then i took the simcard of another friend whos also using vodafone and put it in my HOX+. the problems with calling and SMS were the same. my sim card was working fine in his HD2. so i tried more and more...it seems that only vodafone simcards got the problem with my phone. i also tried to reset the HOX+, deleted call forwarding, which doesnt fix the problem too. even gsm-codes like #004# or *135# wont work and a got the error message "Connection Problem or Invalid MMI Code".
because i brought it on ebay i´m afraight it might have been stolen and locked by the provider - is there something like simlock or netlock? and if yes, how to fix it?
please excuse my bad english and thanks a lot for your help in advance
http://www.imei.info/
use that to check if it's stolen
Hi Lexx,
nice to see you here .
I dont think that is stolen ( more I hope so ). First check that out , maybe you or someone else is able to unlock it, if it is simlocked.
If it is stolen I would force as much preassure as I can to the seller...
Paypal or a complain to the police
thank you for you warm welcome.
i just checked the imei at imei.info and can't see any clue that the phone was stolen. do you need any information provided by the homepage or how to go on now? the phone still isn't working (except internet).
Goto the Vodafone website,
In their support area you can find a formulae to reapply network settings.
I had the problem you described with my dhd, reapplying carrier settings fixed SMS and calling.
Alternatively you can manually crosscheck all settings.
Regards
Alex
Sent from my Transformer Prime TF201 using Tapatalk 2
well I crosschecked the settings at least 10 times. they are definately correct. A konfiguration SMS cant be sent by 1&1 (a reseller of vodafone i use) because I cant receive sms at all. so my problem is still there. I recognized, that after I try to sent a SMS the connection always breaks down and I have to enter my pin-code again.
It seems there's something very strange with that phone. maybe any kind of lock?!
ps:
i can sent MMS but do not receive them.
Did you try a factory reset?
Sent from my HTC One X+ using Tapatalk 2
yes i tried software reset in the settings menu. But i didnt worked
Sounds like you need apn settings
Sent from my HTC One X+ using xda app-developers app
are you sure? The settings are correct and internet and mms wouldnt work if the settings were wrong. Right?
Depends and you said the Sudan? Hmm may be its a band issue. If your not on the same gsm bands your not going to receive voice. But if your on a compatible data band you will receive data. Now call your service provider and simply ask if the settings are correct. And there are data only Sims so you gotta watch out. Call the service provider and see what's what
. Good luck!
Sent from my HTC One X+ using xda app-developers app
it worked some days until it suddenly stopped working. i already got a new simcard and checked the settings. they're right. but i found out that i'm not the only one having this problem:
forums.att.com/t5/Wireless-General-Device/HTC-one-X-plus-stops-receiving-calls/td-p/3370861
i just use the carries 1&1 (a german reseller of vodafone),but the problems are the same... and it seems there's no solution to fix it
maybe you got a clue?
Hmm ok how is the signal?
Sent from my HTC One X+ using xda app-developers app
depends on where I am. Right now in the middle of berlin it says hsdpa with maximum signal.
Can you tell me what the right settings would be when I enter *#*#4636*#*# ??? there are loats of information and maybe there it can be seen which is wrong.
any clue? Well I found out that there is something called "vodafone protect" which seems to lock and/or delete the mobile when it's stolen. maybe I bought a protected one Or should this be "deleted" when I reset by menu??
Hi,
I have a ZTE N986 (Android 4.2.1) phone, it has dual SIM mode (CDMA & GSM) and I use them both.
Everytime I want to make a call using the GSM, there's this popup appears : http://tinypic.com/view.php?pic=o7sg93&s=5
With a little research, I find that it appears only if I use local number format in my country (Indonesia, which like "0211234567". Three first digits is Jakarta code by the way.) It doesn't show if I use international format (e.g. +62211234567).
Now it reads "China" in greyed box on top, I think it has to do with locale settings, so I change my language settings to Bahasa Indonesia but it doesn't work. I even done rooting in order to use MoreLocale app but it doesn't work either. And I can't find any settings or any app relating this popup.
Honestly it's not a big deal, I can still make a call by tapping "local call" on the popup, but you know, time I spend to solve this rather than, like change my contacts phone number format makes me even more curious.
Please help me, thanks in advance
Hi
I've searched around and read a lot but couldn't find the answer to my problem.
Here is my issue.
When I dial a number, it tries to call then ends the call right away before it even rings.
Can't receive calls either.
Can't send sms, nor receive sms.
Additional info.
I have full signal and it says my carrier on the status bar
Imei is correct - same as back of phone
Phone is unlocked - checked status
Unlocked with Galaxsim unlock, paid version
used repair gsii by helroz, didn't work
apn is picked up by the phone
carrier sim applications menu shows but don't work
Went back to stock with mobile odin, all the way to gingerbread which I'm using right now.
Please advice on what to do, any help is appreciated.
Interesting; I've never heard of this particular problem before. The first thing I would try would be a different modem, because that's a very easy fix. Also, incorrect APN's could be a factor, even though you say you've already checked that. I would advise checking them again - slowly. Sometimes something as simple as an extra space (or lack thereof, in the case of the 'default,supl' portion of the APN) can cause them not to work correctly.
Good luck.
I've flashed different modems and that didn't work.
Caller ID in settings give error network or sim card problem it says.
Btw I'm trying with different by Sims and both work on other phones.
Apn is correct I double checked. It picked it up auto.
Let me if you think of something else.
Thanks.
Sent from my SM-N900V using XDA Premium 4 mobile app
Just bought a Z5 compact to replace my second Z3 compact... and upon backing up DRM keys and then re-flashing, unlocking bootloader, flashing recovery TWRP to install a ROM, have tried two variants of LOS and two other ROMs... NONE of which can receive calls.
what.the.actual.****.
all calls go straight to voicemail.
some outgoing calls simply don't go through (need to try 2x or 3x to even get carrier support)
and occasionally, when trying above, dropped "no network" and phone signal resets.
i've tried re-flashing various .ftf files (i'm based in US and am using a US based .ftf i compiled now... with clean flash).. nothing seems to be working. all symptoms the same across all .ftf files and ROMs.
about to return the phone as i can't crack this one. (but have years using /rooting android devices - never seen anything like this).
any ideas??? all help appreciated!!
thanks in advance.
Sounds like there's problem with the antenna?
Having the same problem. Nothing wrong with the antenna--can make calls, just takes 2-3 tries. I suspect that it possibly has to do with handover from 4G to whatever it's using for the call (the handover is too slow), and/or the fact that VOIP isn't working with my carrier (US T-Mobile).
Try forcing it to 3G (WCDMA preferred/GSM) in Settings > More > Mobile Networks.
trax7 said:
Try forcing it to 3G (WCDMA preferred/GSM) in Settings > More > Mobile Networks.
Click to expand...
Click to collapse
This does fix the problem with incoming and outgoing calls (I set it to 2G preferred, not to 3G). However, as a result, you don't have fast internet access (which, of course, is necessary for basically everything the phone does minus SMS and plain old phone calls).
I went into the "Testing" menu (dial *#*#4636#*#*) --> Phone information --> three dots in upper-right-hand corner --> Select Radio Band --> US, or whatever's appropriate. This is leaving 4G preferred.
Based on very limited information (a couple outgoing calls that took only one try), things are somewhat better. I could be wrong, though: I haven't had any incoming calls (...that I know of).
qwerty123123kk said:
This does fix the problem with incoming and outgoing calls (I set it to 2G preferred, not to 3G). However, as a result, you don't have fast internet access (which, of course, is necessary for basically everything the phone does minus SMS and plain old phone calls).
I went into the "Testing" menu (dial *#*#4636#*#*) --> Phone information --> three dots in upper-right-hand corner --> Select Radio Band --> US, or whatever's appropriate. This is leaving 4G preferred.
Based on very limited information (a couple outgoing calls that took only one try), things are somewhat better. I could be wrong, though: I haven't had any incoming calls (...that I know of).
Click to expand...
Click to collapse
Is there a good app that will auto drop to 2g when screen is off? I used to do this to save battery life, but sounds like it would also help solve this situation - agree that symptomatially, sounds like the issue is switching between 4g and 2g/3g - so would love to give this a try.
Any ideas on reco apps to set "2g when screen off" ? and also enable a widget that will force switch?
beflythis said:
Is there a good app that will auto drop to 2g when screen is off? I used to do this to save battery life, but sounds like it would also help solve this situation - agree that symptomatially, sounds like the issue is switching between 4g and 2g/3g - so would love to give this a try.
Any ideas on reco apps to set "2g when screen off" ? and also enable a widget that will force switch?
Click to expand...
Click to collapse
It's an Xposed module afaicr...
My phone did actually ring today (...spam, but still). I think the change in the Testing menu, as described above, has made a real improvement.
qwerty123123kk said:
My phone did actually ring today (...spam, but still). I think the change in the Testing menu, as described above, has made a real improvement.
Click to expand...
Click to collapse
i've gotten SOME rings that come through and some that go straight to VM.
I've also seen my phone "pause" or "hitch" right before taking an incoming call successfully (suspecting this is the 'difficulty' we are guessing about between switching from 2/3g to 4g or vice versa which is causing problems)
half my calls still going straight to VM. Which actually isn't a horrible thing. except when i want to receive them. lol.
I guess its a issue with the baseband aka modem.
Try to flash different versions and recheck. It can take some time to find the besteht baseband for your area and provider.
der-seemann said:
I guess its a issue with the baseband aka modem.
Try to flash different versions and recheck. It can take some time to find the besteht baseband for your area and provider.
Click to expand...
Click to collapse
Is it possible / advisable to flash *just* the baseband? Where would one find files for just the baseband? I'd prefer to avoid extracting from .ftf , but if that's necessary I'll do it.
Has there been progress with this? This is exactly my problem, faulty reception. Glad to hear you used a stock US rom. Mine is stock Australian, I am in US. So that seems not the problem. What about kernel? Have you tried different ones or compiled something? It is a software problem, should be solvable.
To flash baseband only get a .54 firmware ftf, flash it, in the exclude section - exclude everything but amss stuff and baseband. I will edit post with exact names cuz I'm outside rn
Edit: AMSS_FS_1, 2 and FSG and also MODEM.