Hi. I have a J7 2017 (SM-J730F) since it was released, and there is a problem related to the main speaker that has happened to me several times.
Sometimes, the speaker stops working. Headphones, Bluetooth speakers and the call speaker work perfectly, but the main one doesn't play any sound. Instead, if you listen closely, you will hear a low static noise when something is supposed to be played, and like an electric sound when the sound is meant to be stopped.
If this happens to you, maybe you have noticed that rebooting the phone won't fix it, even in safe mode. But there is a way to make it work again: just turn down the phone and wait a couple of minutes before turning it on again.
If you have other problems with sound and/or other possible fixes for it you can share it here, so somebody may find it helpful.
Omfg thank you I thought the speaker was dead
VasilisGR said:
Omfg thank you I thought the speaker was dead
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You're welcome
It must be a software problem
It works!
That is right.
This problem occurs after you do the root.
Power off and wait for a minute or two, then power on is enough to fix this problem.
Note: This problem always occurs when you do soft reboot with a third-party application, but it does not occur when you restart in the normal way.
I liked to share my experience with this problem.
Anyway, thank you.
deaakl said:
That is right.
This problem occurs after you do the root.
Power off and wait for a minute or two, then power on is enough to fix this problem.
Note: This problem always occurs when you do soft reboot with a third-party application, but it does not occur when you restart in the normal way.
I liked to share my experience with this problem.
Anyway, thank you.
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Click to collapse
I've never rooted my phone, and when this happened to me my device wasn't even rebooted. It's more like a software issue, and Samsung must fix it.
But the important thing is that this fix works to everyone, so you're welcome
Recently, my J7 Pro speaker went from loud to small even though I put it on Maximum Volume, does anyone know any solutions to this ?
pepsiskool said:
Recently, my J7 Pro speaker went from loud to small even though I put it on Maximum Volume, does anyone know any solutions to this ?
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If you have Sound Assistant installed, check that "individual apps volumes" are set to the maximum.
Thank you dude, legend
Well, doesn't look like a software issue to me.
Thank you man it's work :fingers-crossed:
HI THERE J730f i tried even to change audio Ic i flash it no sound at all loud speaker help
Lmfao
Thanks a lot, ive been sad but youre tip helped
THANK YOU S O MUCH!!! :crying:
Related
First of all thanks all the people who made WM6 possible in Prophet.
I have tried a few ROMs, including Gullum VIII and right now ShadoW 2.0 ( My Edition ). Two are very good ROMs except that
Occasionally the speaker does not make any sound at all. No rings when calling in, nor in any application that is supposed to make noise.
Don't get me wrong, the speaker itself is actually working well. This muted problem goes away as soon as I make a soft-reset, the only problem, however, is I just don't know when it will become muted again.
I have never used a headphone so it's not about the phone jack issue. And because the problem can be corrected by a soft reset, it appears to be ROM related (which I have not had with Windows Mobile 5).
I am using Radio ROM 2.69, not sure if it caused the problem.
Please advise for any possible solutions. Thanks in avdance!
try all the possible solutions for sound not heard via speakers eg jack issue or paper trick to isolate it's not/is a speaker problem. had similar problems & it turned out my speakers were the problem, replacing it did the trick.
wanwarlock said:
try all the possible solutions for sound not heard via speakers eg jack issue or paper trick to isolate it's not/is a speaker problem. had similar problems & it turned out my speakers were the problem, replacing it did the trick.
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Can u tell me abt the paper trick to isolate the jack prob u mentioned ???
Check this ...
http://forum.xda-developers.com/showthread.php?t=367985
Is the same problem ?
Because i got this with any ROM WM6 WM6.1
Thanks for your reply. But no, it's not the hardware issue since all I needed was a soft reset to resolve the issue every time it pops up.
and yes it seems to match the symptoms described here:
http://forum.xda-developers.com/showthread.php?t=367985
wanwarlock said:
try all the possible solutions for sound not heard via speakers eg jack issue or paper trick to isolate it's not/is a speaker problem. had similar problems & it turned out my speakers were the problem, replacing it did the trick.
Click to expand...
Click to collapse
john.smith said:
First of all thanks all the people who made WM6 possible in Prophet.
I have tried a few ROMs, including Gullum VIII and right now ShadoW 2.0 ( My Edition ). Two are very good ROMs except that
Occasionally the speaker does not make any sound at all. No rings when calling in, nor in any application that is supposed to make noise.
Don't get me wrong, the speaker itself is actually working well. This muted problem goes away as soon as I make a soft-reset, the only problem, however, is I just don't know when it will become muted again.
I have never used a headphone so it's not about the phone jack issue. And because the problem can be corrected by a soft reset, it appears to be ROM related (which I have not had with Windows Mobile 5).
I am using Radio ROM 2.69, not sure if it caused the problem.
Please advise for any possible solutions. Thanks in avdance!
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Click to collapse
I'm having the same problem. Sometimes this problem can be solved by just reselect your ring tone (Settings --> Sounds & Notifications --> Notifications Tab --> Phone : Incoming call --> reselect your ring tone and OK). If this method doesn't solve the problem you need to do a soft reset.
Hope this help.
I'm having too.
I notice this expecially when I select the keypad tones (short or long).
Now I leave it off and I'm not encountring this anymore...
I just updated to lollipop today and one of the things that hit me the most was the volume output of the speakers. prior to lollipop, the volume is really loud (except for notifications). but now, the volume output of the speaker is really low. It almost starts at halfway up. and halfway down you can barely hear anything. Am I the only one facing this problem or is it a general firmware bug?
another question, If i choose to factory reset, will I be able to automatically restore everything after resetting the phone? I dont want to lose my contacts, music arts and all.. thanks!
i also noticed this after updating to lollipop. i hope someone can answer this question.
intex009 said:
i also noticed this after updating to lollipop. i hope someone can answer this question.
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Yeah this one is confirmed. Hopefully sony will release a fix soon.. Its killing me..
i have same problem after update to lp
br
you might need to root and flash this sound mod through recovery
chochic10 said:
I just updated to lollipop today and one of the things that hit me the most was the volume output of the speakers. prior to lollipop, the volume is really loud (except for notifications). but now, the volume output of the speaker is really low. It almost starts at halfway up. and halfway down you can barely hear anything. Am I the only one facing this problem or is it a general firmware bug?
another question, If i choose to factory reset, will I be able to automatically restore everything after resetting the phone? I dont want to lose my contacts, music arts and all.. thanks!
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Click to collapse
@chochic10, You might also want to check out this http://forum.xda-developers.com/xperia-z2/development/z2-t3092146
If i start any music from the music app the volume is ok for like 0,5 seconda and After that the volume of the top speaker is almost not hearable. The other thing is sometimes i dont have the Problem. It seems like It just happen randomly. I dont know why and I really dont know how to fix it. I search a solution here but I couldn't find a solution.
So can someone help me?
Edit: Its not only happening in the music app. Also YouTube videos and in games the top speaker is almost not hearable
Have you reset your device? If you have, then it's probably a hardware problem
Sorry that i took so long to respond but the problem solved itself somehow. I also read in the sony forum and find something interresing of an official Sony Xperia support staff write.
I've got some more information about this and when the loudspeaker volume decreases after about one second, this may be caused by “Smart amplifier calibration”, a Sony Mobile protection system for speaker playback to prevent damages to the speakers. The system needs a calibration when you reboot your device the first time. This is why the received voice on the speakerphone appears to be unstable. The calibration takes about 45 minutes. It runs automatically in the background and doesn't affect the audio for normal phone calls.
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Seems like these 45 minutes confuses some of us.
Hello guys,
My XAU Dual showing microphone issues during making calls! when I make a phone call my friends keep complaining about barely hearing me (very low voice) or my voice is like someone talking in a deep tunnel with too much echo ..sort of that!
here are some things I tried to fix the issue but all failed to fix it:
1- I tried factory resetting my device
2- tried repairing my device software using Xperia Companion
3- tried disabling audio enhancement (ClearAudio+ ....etc)
4- in settings>call>SIM>Equalizer ...set to normal
5- tried looking for microphone noise suppression in settings.. can't find it
Didn't drop my device & never exposed to any fluids!!
Tho, I ran diagnostics>tested my microphone, one time I hear my voice good, then gave it another try later on & the microphone recorder a very low sound!!
Am really outta options here & this issue really sucks
My device model number is F3212, running android 6.0, build number 36.0.B.2.146.
Any ideas..
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
grogzero said:
I've been experiencing this problem on two different XA Ultras. The microphone seems to switch to the one on the top of the phone so if you hold the phone upside down people can hear you. I've had to switch to speakerphone output to talk to people when this happens. Switching back to phone from speakerphone sometimes makes it work normally but not all the time.
I suspect it has something to do with an app that is running earlier, maybe google play music or OK google.
I have tried reset and it doesn't help. The problem comes back.
There is a similar if not identical issue on another Sony phone, the solution being to turn off microphone noise suppression. I haven't tried this.
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Click to collapse
I didn't notice that flipping the phone or switching to speaker output might work, gotta try it first.
What bugs me the most is the fact that I can't find anything related to disabiling microphone noise suppression at an section of this device settings!
Am using a headphone currently & waiting for Android nougat to hit the device & hopefully fix the issue.
This problem was never there when I first used my device out of its box, but later on it appeard after may be 2 upgrade patches of Android 6.0 few months later.
Waiting is my only hope...
My Mate 20 Pro shows a crackling symptomatic whenever i do sth. that would emit a sound.
Even with the speaker disabled (vol. on 0)!
How-To:
1) Get in a quiet location & Turn down the media volume to 0 (mute)
2) Open any audio playing app (Telegram, Whatsapp, Spotify, Youtube etc.)
3) Press your ear against the USB-C charging port (if you hear some faint whitenoise coming out of it, wait until its gone. If you dont hear anything continue with 4)
4) With the phone still muted perform an action that would trigger a sound from within the application (play video / music, or send a message)
5) You should hear an audible *POP* sound coming from the speakers.
// If you cant hear it try this:
A) Get an audio file between 50-100hz and play this after you completed steps 1-3
(I tried toggling mono sound too)
If you still didnt hear anything i need to RMA my unit :S
Expected behaviour:
- The audioIC should not power up if the volume is 0.
- No crackling on normal audio playback.
Kind regards
Martin
Tried all your steps and have no sound whatsoever. It is probably your device that has a fault. Sorry
Already checked with some pr guys theres an update being rolled out to fix this issue. Whats your Version? Im on .108.
Thanks for checking though!
MartPwnS said:
Already checked with some pr guys theres an update being rolled out to fix this issue. Whats your Version? Im on .108.
Thanks for checking though!
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Click to collapse
I'm still on 108 too. I can hear that pop when I send messages on WhatsApp when it's on silent
Yep on 108 and have the same thing, apparently a software update will be available soon
Confirmed fixed with .122
Gaming crackling
I also have the issue you mentioned. I'm on .153
But I have a issue that is driving me crazy.
When I play games I hear a random crackling in top speaker. Its a crack during music not constant but random. I tried several games and it's constant .
I called assistance they don't know about this problem.
Can't seem to reproduce in music or videos.
Can someone help me? Give some pointer or how to properly test this?
Thanks.
@MartPwnS
Are you sure the issue is fixed permanent with the update? Have a new device (regular Mate 20) here on .108 with that issue and if I update I can`t return it to the seller. I`d like to keep the device.
@illyone might be too late but theres no crackling noticeable anymore.
MartPwnS said:
@illyone might be too late but theres no crackling noticeable anymore.
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Ah, thanks mate! Then I am gonna keep the device. Cheers!