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Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
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Click to collapse
Im having exactly the same issue. Except mine never worked. I would love to find out what really is the issue. I installed some sensor software and hardware seems to be the problem
Same issue here. Auto-rotation does not work.
If I want landscape mode, I have to launch a game, and then get back to the home screen...
5 minutes with the tablet and already I feel I have to exchange it.
Sensors are not working. Maybe this is a big issue for HTC. Maybe they got a bad batch from a provider.
HjortTyson said:
Anyone else having problems with auto-rotate on the Nexus 9? I am sure it worked, briefly, while I was setting up the tablet for the first time, but after installing a few apps (netflix, dropbox, adobe reader) and configed various email accounts and such, it stopped working. The tablet display is permanently in portrait mode, although if I play a movie in netflix it will force it to switch to to landscape whereupon it will be permanently stuck in landscape until the next shutdown and restart.
I've checked the setting on the drop down- auto-rotate is certainly enabled. I have tried disabled and re-enabling it, no difference.
I've downloaded a ball-in-labyrinth game, and I think that has indicated the issue- the sensors seem to be completely broken, no matter how I rotate the tablet the game thinks I have it in the same position and the ball just sits stuck in the upper corner of the game board.
I tried a full system restore, no difference.
I guess the next step is to call up google and go for an exchange.
Click to expand...
Click to collapse
Same problem, I solved by turning off the geolocation that seems to alter the accelerometer ... Hopefully the problem is software ... I wait for the OTA on November 12 before replacing
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
noodlemctwoodle said:
Same here, auto rotate does work when its wants to. Usually after reboot but gets stuck in either portrait of landscape and then is in that view mode forever more or until you reboot again
Will wait for Nov 12th update, hopefully will fix the notification light issue too
Click to expand...
Click to collapse
We hope to resolve, or that settling and clearing the various logs '' unlock the sensor''
Root of the problem
I also have this problem. Got N9 on preorder only for it to arrive yesterday in New Zealand. Shortly after setting up the device rotation stopped working. After searching the web I came across this.... "besttopics.net/link/185987_q-nexus-9-bug-screen-rotation" (sorry not able to post links).
It turns out that when ever the GPS radio fires up it shuts down the other sensors. Turn GPS off and rotation works fine. If its stuck you can turn the GPS off and reboot the device and things are back to normal.
This sounds like a hardware issue to me but will see what HTC say.
I have the Problem since yesterday . I activated Google now yesterday ,so this was my first guess. I just deactivated Google now and rebooted the device. It looks like that fixed it. Screen rotation works again!
Hope this helps.
Deactivating Google Now fixed mine too.
Count me in. It happened to me, twice. First time it happened, nothing seemed to help. Restarting didnt`t help. Shaking didn`t, either. So I installed a sensor monitoring app and it told me, there were no data at all from the rotation sensor. Two days later everything changed to normal behaviour, just like so. It started after watching a Netflix movie, btw.
The second time I could reactivate the sensor by starting an app called Bamboo Paper. This forced my Nexus 9 to go from landscape mode to portrait mode. And rotation worked fine since then.
So, at first glance, it seems to be a hardware problem. But then again, some apps seem to be able to trigger the `faulty` sensor. Thus, it might as well be a problem on the software side.
Let`s hope it will be solved by a future Lollipop update.
All the best from Germany,
knallgrau
It has happened again. And nothing seems to help. The Bamboo Paper app `trick` must have been just a coincidence.
I`ll call the Play Store tomorrow to have my Nexus 9 replaced.
Is anyone still having this problem after updating to 5.0.1?
Problem persists after update for me. I'll be returning soon for a number of build quality related issues.
kcfr said:
Is anyone still having this problem after updating to 5.0.1?
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Click to collapse
The "shut-down-on-low-battery-when-battery-is-not-low-issue" has been almost resolved for me with the update to 5.0.1. But the rotation issue still persists. I have contacted the Play Store and immediately received an RMA. It seems to be a known issue with these htc devices. I hope the new unit does not show any of these problems.
Cheers,
knallgrau
Not sure what happened, but I tried to show someone the problem today and it was not a problem. I turned on Google Now and Location and it's working fine. Rotates without issue, for now. I'm sure that as soon as I hit the Post button, it will come back.
EDIT: I was right. It is back.
Yeah, I've found that turning Google Now on breaks screen rotation. After it breaks, I have to disable Google Now and Location Services, then reboot to get rotation working again. This has to be a glitch with 5.0.1, because this issue didn't exist for me on 5.0. Hopefully Google fixes this with the next update. I'm rather fond of Google Now, and not being able to use location services kind of hamstrings the device.
Sent from my Nexus 5 using Tapatalk
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
Gibby said:
I know this is an old post but I have been having the same problems with auto rotation of the screen not working. I factory reset my device, auto rotation worked, and did a restore of the apps and it happened again. I then started over (factory reset) and reinstalled one google app at a time. I think I found the problem to be the Google Camera app. As soon as I installed it, the auto rotation stopped working (I could tell because when I went to the video setting on the Google camera app, it would not rotate to Landscape.). I uninstalled the Google camera update, force stopped the app, and disabled it. Now I have no problems with auto rotation of my screen. Also, noticed that the area around the camera would get quite hot after the Google camera app updated. Google needs to fix this for the N9!
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Click to collapse
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
ThymeCypher said:
https://code.google.com/p/android/i... Owner Summary Stars&groupby=&sort=&id=181206
Follow the steps I mention here, and see if it fixes it. If so, please star / +1 this issue, as I believe the issue is related to Google Play Services. I know this is not a fix as it renders all Google apps useless, but if we can get Google to address this, then THAT will fix the issue.
I too noticed the excessive heat, which would ALSO occur immediately after enabling Google Play Services - however HTC devices for some reason do heat up very quickly when using the camera (The One M7, M8 and M9 all have this issue, though a recent update for the M9 makes it less noticeable)
Click to expand...
Click to collapse
Have you had any success with getting this issue fixed? I duplicated your steps and had the same result.
I was able to fix my N9 by installing Android M. Google Play Services does not break auto rotate and my tablet works perfectly! If you are running Android 5.1.1, Google Play Services breaks auto-rotate. Google never fixed this for some reason. I suspect because they were focused on Android M. Make the change, you will be glad you did!
I got my Blackview BV6000 two weeks ago and everything was working just fine, until after a week I think, camera started to present the message "Can't connect to the camera". After closing and opening it a few times it eventually worked as it was supposed to. It annoyed me a lot so I wrote on official Blackview forum about this problem. Admin replied that I should try factory reset. I did, and I regret it. After opening the camera application works normally, until I tap the screen anywhere. As long as I for example take photos or videos with physical button, everything is fine, but if i want to use on-screen ones or change something in settings - phone freezes and I have to lock-unlock it a few times to make it react for touch, then i can turn the frozen camera app off. Sometimes it even makes the phone restart. Other applications using camera dont work too, they also freeze when i tap anywhere on the screen.
Is it software problem? Official Blackview forum isn't helpful at all.
Nobody knows what may be the problem? Looks like the software to me since i can still take pics with physical button.
I bought an S9+ on launch day long story short it lasted 2 weeks before it would just shut down itself anytime you put it to sleep (screen off). I figured out after doing some tests and research that it would only do it when the fingerprint scanner was turned on. I sent it to Samsung which if anyone has had the pleasure of dealing with their customer service knows it's a nightmare to say the least. At least 2 week turnaround time but in the end they did come through and send me a brand new in box s9+.
Fast forward about a month later the new one is doing the EXACT same thing. If I turn the fingerprint scanner off and just use facial unlock it works fine. I really don't want to go through their customer service again and be without a phone for 2 weeks. I think this very well could be a software issue though factory reset does not solve the issue neither does erasing fingerprint and re entering them.
Has anyone else experienced this? I saw searching google that it is actually an issue others have had and like me, their replacements have all done the same thing. I am yet to find a thread with a solution though. What do you guys think? I'm actually wondering if perhaps rooting it and putting a custom rom on it would help.
Honestly, I have not heard of this before. After you try with fingerprint can you turn the device on at all?
Do you have any apps that may in the background that captures button inputs or fingerprint apps that capture slide movements or anything?
Scott said:
Honestly, I have not heard of this before. After you try with fingerprint can you turn the device on at all?
Do you have any apps that may in the background that captures button inputs or fingerprint apps that capture slide movements or anything?
Click to expand...
Click to collapse
Nope it seems to go off within seconds with the fingerprint scanner enabled. Even if I try to wake it up with the power button it seems to be dead. I've had the phone for about a month now and haven't recently added any new apps. I don't believe I have any apps that would be capturing anything. Is there any app I could use to check and see if perhaps I have something app related thats causing this?
I do believe it's gotta be software related.
You can type *#0*# in the dialer, then go to sensor and scroll down to find fingerprint test
Hi,
I've read this thread and disabled battery optimisation for "com.samsung.android.biometrics.app.setting"* on my Note 10+ and Tab S6 (Wifi).
On both devices the fingerprint scanner is faster :good:
... and it seems to fix recurrent unlock problems with my Tab S6 too
* on some devices it's named "com.samsung.android.biometric"
Important:
it's not known yet if this might have any negative side effects (as battery drain or burning out the fingerprint sensor).
I also did it. But it doesn't make the fingerprint scanner faultless...
Hi, am I the only one having a problem with the fingerprint reader after upgrading to Android 10? ?
I have probably tried everything. Factory reset and clear cache partiotion do not help. The problem returns randomly. The reader stops working, and when I try to get to the settings I have the message: "Finger print sensor calibration needed " or "finger print sensor doesn't respond, try to reboot your device . If the problem persists, contact support "
I checked everywhere and there is no such thing as calibrating the fingerprint reader. Technical support also couldn't help me with the problem, they only recommended to send the tablet for service. ?
The problem has never appeared before the update so I bet that the problem is new software.
Any advice what else I could try?
The reader, when it starts to work, works much better than before the update, unfortunately more and more often it does not work at all.
The strangest thing is that sometimes it starts working after a regular restart. I have no idea what to think about it.
Something similar... It sometimes works like a charm. It sometimes stops working, but no message and no way to use it in order to activate the tab. In that case I have to use an alternative method to. I suppose a fix could be released after this update to Android 10...
solved
Hi there,
I've solved this issue. I have tab s6 4-5 month and I couldn't even register the fingerprint. today I tried again and I found out that you have to touch the scanner very gently, do not press firmly. so I could register 3 fingerprints and it is working. even with unlocking if you press harder it won't work you have to touch slightly and it is working. still it is not reliable as other scanners but it works. i'm providing the video, you can see when I touch gently it is working, but If I press harder it won't register.
h t t p s://drive.google.com/file/d/1BegH3jbh3QxAuwLqSY8fdiHFbZ0MU2Zc/view?usp=sharing
Wazzup.
Over at the Pixel 6 Pro fair, we have quite the number of people having problems with random reboots. We are trying to narrow it in - Android12? Pixel 6? Software? Hardware?
So - anyone here with the same set of problems? Or does the Pixel 6 not have that kind of issue?
For reference: https://forum.xda-developers.com/t/random-reboots.4353231/
I have gotten several random reboots as well. 256gb seafoam pixel 6. In particular, I was using "Frep" automation app (unrooted, used pc to start server) to do repetitive image searches in a game. Also the phone was sitting on a wireless charger while doing this. I noticed my phone felt pretty warm, wonder if it could be overheating?
Could be a naughty 3rd party app. Have you tried safe mode?
I posted this here:
P6 Bluetooth Problems
My p6 will see most some of my Bluetooth devices (laptop, tablet, TV, earbuds) . It pairs with the earbuds, but everything else it will try and pair, usually does not. If and when hen it does pair, that pairing is dropped dropped within 5 secs...
forum.xda-developers.com
My random reboots (or crashes that forced me to reboot) almost entirely stem from the wifi+bluetooth implementation. I found a sure-fire way to crash it during setup. Without word vomiting here, connecting the P6 with and to other devices has proved more difficult than any previous Pixel (for me).
mruno said:
Could be a naughty 3rd party app. Have you tried safe mode?
Click to expand...
Click to collapse
Not yet. It's also hard to "force" it (the reboots, I am not able to replicate it manually). Yesterday it just randomly happened whilst the phone laid idle next to me, thrice at the morning, about one time through late afternoon, then one time evening. I just notice the screen lighting up, then the Google logo comes, meaning the phone restarted.
I'm also pretty sure that Bluetooth/Wifi settings differed when the reboots happened, ergo at some times bluetooth was on, then when it rebooted, bluetooth was off. At no time when the reboots happened had I a bluetooth device connected. WiFi was online though, all the time.
What all the reboots have in commong though (at least the ones where I am concerned), is that the phone is just laying next to me, or somewhere, being in idle - doing as far as I know, nothing. It never happened when I used the phone or put it under load, so my P6 never "crapped" out under me. That's why I am not that concerned about this as of now, but it's certainly a nuisance to unlock the phone every time with my darn pin.
(Concerning 3rd party app) - I'd say that's unlikely. I copied my files over from my Pixel 4 XL and have not yet added one singular other app to my P6 Pro, so it should have gone naughty before my transfer over.
Hi! I experienced a big crash on the pixel 6. When I was configuring telegram, the app crashed and then the screen got black. After a minute it rebooted to the Google logo with a loading bar underneath. It was blocked in that state, but I could reboot it with volume up + power button.
I was pretty scared as the usual button down + power button didn't do anything lol
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
dirtyissa62 said:
12 (SD1A.210817.036) on my pixel 6, occurred randomly when opening camera app. Happend 7-10 times.
Click to expand...
Click to collapse
Odd. I never had a problem whilst using the phone, my phone only rebooted when laying idle (even though today I had no reboots at all, alas I didn't use the phone much, maybe 2h SoT without any heavy lifting).
Something in android 12 is bugging around, maybe we have to open support tickets.
dirtyissa62 said:
Something in android 12 is bugging around, maybe we have to open support tickets.
Click to expand...
Click to collapse
I just talked for a while with a Google rep and he said that they are not aware of any reboot problems, no people over at Google Forums have reported such a thing. "We do not monitor Reddit or XDA" - so he said he opened a support ticket to the responsible team and they would look into it, he also asked that I / we report/feedback this under -> Settings -> Tips & Support -> Feedback.
We also talked about a lens flare problem, that at least the Pixel 6 Pro has. If you shot some photos where the sun is directly shining into the camera, you might want to re-check them. Most of mine have either some sort of big circular green dot in them, or a big beam of light like in a phone with a very bad HDR processing. It seems to be some sort of software glitch, he also reported that.
So hopefully those things can get fixed.
This was the follow-up email:
Thank you for contacting Google support.
This email is regarding the chat conversation we had earlier today, I'm sorry we weren't able to complete it. Hence I wanted to follow up via email to ensure all your queries have been answered.
Please re-launch the camera app and check if the issue is fixed.
Please be assured our developer team is working on this to fix it as soon as possible. We would really appreciate your kind understanding as we work on this to fix it for you.
If there is anything apart from this that needs clarification, please feel free to reply back to this email. I'll be more than happy to assist you.
Thanks!
Nova
The Google Support Team
I'm having similar restarts while phone is sitting on a table doing nothing. Tried a factory reset and was fine until overnight on charge and it happened again.
Also have had a few times where wifi has stopped working for some reason. Not sure if related.
Not had any reboots but quiet a few app crashes in especially FB will be scrolling away and bang just closes also Amazon app ,
Well that was interesting.. When it rebooted that time, it gave me an error screen saying it could not load and may be corrupt. I had two options, try again and factory reset. Try again got me back running, but I'm wondering do I got as defective device now.. or if it's software related.
So after a lot of messing around, I think I have narrowed down what may be causing my reboots. It only seems to happen when I am using "Frep" to play macros on a game while charging my phone.. the phone gets pretty hot, and reboots when I tap the screen or try to swipe home or recent apps. Maybe its overheating, or maybe its "Frep" playing naughty.. but Frep did work perfectly fine on my old $200 used Nord N10 5g. Will update if it reboots while not doing this.
no reboots or crashes so far, not doing any gaming - but using phone for email, surfing, whatsapp etc and also a work profile for MS outlook and teams.
I have/had similar issues with my Pixel 6 (128GB - europe unlocked).
I was transferring old data via cable from my old (Xiaomi Mi A1) to the Pixel 6. This resulted in sluggish performance, crashes every 15 minutes. The crashes would randomly occur and behave mostly like this:
Try to unlock phone with fingerprint sensor
Fingerprint sensor lights up, nothing happens, no haptic response
Swiping up to the PIN entry. Enter PIN and hit enter. Nothing happens. Now freeze.
Screen turns black and it takes phone to reboot on average ~7minutes
Factory Reset; Installed apps manually (standard messaging apps, no games etc), better performance, problem persists
Factory reset; boot into safemode. It now took way longer to provoke the issue. But it still happened.
After this I contacted the customer service and they will provide me with a replacement. But now after a night of idle, the phone was working for 3-4 hours without any issue at all with most of my apps installed. It just now went into a random reboot (could only notice because it asked for PIN because of the reboot). But not the 8 minute blank black screen type of reboot.
I am really unsure what is the issue at hand here. But have to say that experience is less than ideal.
Mine just happened last night, not charging or running anything 3rd party apps (all from App Store). I tried to use the camera after eating dinner and noticed that double clicking power button doesn't open the camera anymore. After unlocking the phone it appears that the phone has restarted.
Is anyone running Private DNS on their system like Adguard DNS or NextDNS? I did some searching and people reported some private DNS were causing Android to crash. It was suppose to be fixed in previous Android versions but it could be back again.
I haven't noticed any random reboots (and the lock screen will require a pin to be entered after reboot and says this on the screen, so you should know the phone rebooted). I've had the P6 since the official release date. In fact, I haven't restarted the phone in days.
I run a wide variety of apps. Some from the Play store and some sideloaded. I think that any reboot issues are probably app related. Remember that A12 is very new and the are surely still some compatibility issues that app developers haven't found/fixed yet.