Anyone else face this issue? if you tether the phone internet to your laptop, it works as expected but once you make/receive a call, the internet on the laptop will stop working. I also note that the phone signal will drop from 4G to 3G/H+ on the phone once you make/receive a call.
I have tried to reach out to Huawei for support but not getting any resolution from them.
Issue can be reproduce as below:
1. Tether your phone to your laptop and check that internet is available on your laptop.
2. Have someone call your phone or make an outgoing call, you will notice your mobile signal drop from 4G to 3G/H+. Keep the call ongoing and dont hang up.
3. Check your laptop to confirm that internet has stop working.
Not surprising at all, it's by design and not linked to the fact you're tethering the smartphone's data connection.
Without tethering, use a hands free kit or earphones, make a call or simply call your voicemail and now on the smartphone try browsing or any connected app, they'll fail: data connection is lost during voice call.
In order to keep your (4G) data connection, your mobile provider has to support VoLTE and you must activate related option on your phone. I did it, it's working, didn't try calling while tethering but I'm quite sure it's the same case =)
Still no internet with either VoLTE on and off. And I dont think this is to be expected as my previous phone, Xiaomi Mi Max has no issue and can do both call and tethering at the same time. And my colleague just did a test with his new Samsung Note9 and also didnt face this issue. Not sure if this is a software bug or a hardware design flaw/limitation
I use tethering/hotspot every few days and didn't notice any problem. Signal drops from 4G to 3G because Mate 10 doesn't support VoLTE but internet works fine for me.
ALP-L29 8.0.0.138(C636patch01)
domy_os said:
I use tethering/hotspot every few days and didn't notice any problem. Signal drops from 4G to 3G because Mate 10 doesn't support VoLTE but internet works fine for me.
ALP-L29 8.0.0.138(C636patch01)
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Please test tethering while on call, not just tethering alone. Tethering alone works fine for me as well.
Internet will pause during phone call unless your network is VoLTE. My phone network signal will change from 4G to H+ during phone call.
jasperchc said:
Anyone else face this issue? if you tether the phone internet to your laptop, it works as expected but once you make/receive a call, the internet on the laptop will stop working. I also note that the phone signal will drop from 4G to 3G/H+ on the phone once you make/receive a call.
I have tried to reach out to Huawei for support but not getting any resolution from them.
Issue can be reproduce as below:
1. Tether your phone to your laptop and check that internet is available on your laptop.
2. Have someone call your phone or make an outgoing call, you will notice your mobile signal drop from 4G to 3G/H+. Keep the call ongoing and dont hang up.
3. Check your laptop to confirm that internet has stop working.
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Click to collapse
Sent from my BLA-L29 using Tapatalk
jasperchc said:
Please test tethering while on call, not just tethering alone. Tethering alone works fine for me as well.
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Click to collapse
As I said, it works fine while on call. I use tethering in my second apartment, airports and in almost every caffe bar and didn't notice any network problems on my notebook if someone calls me. There is one lost packet when phone starts ringing and that's it.
The first photo is WiFi hotspot + phone call and the second photo is USB tethering + phone call.
Hi Guys,
Thanks for the input on VoLTE, base on this info, i query my telco (Starhub) regarding this, and just a few mins ago i received an SMS that "HD Voice Plus" had been activated for my number. HD voice plus is just what they call VoLTE. Now i have a VoLTE icon on the top left of my phone. I tried the same case again and sure enough it is working now. Cheers.
Related
Is anyone having a problem where calls go straight to voicemail when data is in use?
This is a serious flaw if its by design!
I'm on o2 with the latest rooted rom. Not the custom modaco one.
Well I've just found out this is a feature of 2g rather than a phone problem. You can only take calls and browse if you have 3g signal.
Maybe on O2, but I get calls coming in no matter what I am doing on my Hero with a 2G signal.
I'm on Orange.
Same on my Nokia's too.
We only have 2G at home so I know its not a 2G / 3G thing (for me at least).
Perhaps I need some different APN settings. Could someone else on o2 UK confirm whether this is a problem or not? Also if you could post your apn details?
My apologies.
You are right and i am wrong.
If browsing on 2G the call is routed to voicemail. Even if you press Home and stop browsing, the call is routed to voicemail.
It seems that only until you have tried to make an outgoing call will it kill something and accept incoming calls again.
No wonder I keep getting missed call texts from Orange.
It would appear that if the Hero is doing anything on GPRS (Weather, Mail, RSS etc) it will not accept calls.
Thats pretty crap.
My old Nokia's were not affected like this I'm sure... maybe they were and I never noticed.
if you can open a Browser window while on a call it will tell you that there is no data connection or to use WiFi.
So is this a 'feature' of the Hero or the 2G network ?
From further investigation it seems to apply to all 2g networks. I've done a bit of googling and there are a few posts about the iphone and similar issues.
I wouldn't mind if I could get a 3g signal in most places. I really hope that radio firmware gets better. Seeing as I can get 3g on o2 in a different phone at home.
Sigh, oh well... looks like people need to learn to SMS me or actually leave a message
This also explains why my TomTom used to crap out whenever I was on the phone (Nokia) sometimes... when it worked I must have been in a 3G area.
it's both phone and network dependent.
many phones do this on 2G, as there is no 2G device in the world that i am aware of that will do voice AND data at the same time.
However, due to this limitation, many networks have set up their network to forcibly terminate a data connection when a call is waiting to be routed to that phone. I don't know if it is a command that is sent to the phone that the phone has to interpret and support, or if it is simply killed from the network end.
some network/phone combos do it, some dont. it just depends on the combination of the two i think.
similar things happen on HSDPA, yet you can see the same HTC phone get forced down from HSDPA to 3G on t-mobile to accept an incoming call, but do nothing and get a voicemail on Vodafone!
Thanks for the response rhedgehog. I think if nothing else its good that people are made aware, I had no idea!
I would be interested to know whether other networks disconnect the data on the hero in order to receive calls. It would also be interesting to know whether other android handsets do the same.
My data habits have now changed. No more exchange push email - only check every 15 mins.
ok so i tied my number to google voice because my phone doesn't get signal in 90% of my workplace (it has wifi though) and the cell signal by my house is pretty low so all calls sound like crap. so what i was hoping to do was be able to place calls and texts from my sprint number through google voice. if i go into the settings of the google voice app i set it so the google voice app gives me notifications when i receive texts and i am able to use it to text and receive texts as long as i have a data connection (wifi most of the time) now the problem with this is that if i don't have a cell signal and am connected to only wifi, calls dont come through at all like i would expect them to..
before i did the integration i was able to place calls over wifi but it would display my google voice number to the people i was calling but now that i did the integration i cant make or receive calls over wifi? if anyone knows how to enable that it would help a lot, if it can even be done that is...
on a side note, i experimented with it using my house phone and noticed that if i have no signal and am only on the wifi, the people who are calling me (in this case me calling my cell phone from my house) still hear a ringing tone and after about 30 seconds get my voicemail. so what the heck. you would think if its ringing that i would get calls over the wifi but apparently not...?
Install GrooveIP....works perfect.
lostsoul77 said:
Install GrooveIP....works perfect.
Click to expand...
Click to collapse
for the longest time i have known about that app but thought it was only necessary on phones that weren't activated on any carriers.. *facepalm* i just installed it and it worked perfect! thanks a lot man! im so happy right now hahaha
*thanked*
Hi, Hope you can help me solve a problem with my Samsung Galaxy S4 SCH-I545 --
When 4G/LTE mobile data is active:
- incoming calls always go straight to voicemail (the phone does not ring)
- I cannot make outgoing voice calls (it just sits there forever and the call never goes through). If I turn off the mobile data, the call will go through.
When I am on a voice call, I can turn the LTE data on, and everything works fine (both data and voice). I just can't initiate a phone call (or receive one) when mobile data is on.
I am usually also using the phone in Wifi-tether mode, and my provider is Straight Talk.
Please help
RashaMatt said:
Hi, Hope you can help me solve a problem with my Samsung Galaxy S4 SCH-I545 --
When 4G/LTE mobile data is active:
- incoming calls always go straight to voicemail (the phone does not ring)
- I cannot make outgoing voice calls (it just sits there forever and the call never goes through). If I turn off the mobile data, the call will go through.
When I am on a voice call, I can turn the LTE data on, and everything works fine (both data and voice). I just can't initiate a phone call (or receive one) when mobile data is on.
I am usually also using the phone in Wifi-tether mode, and my provider is Straight Talk.
Please help
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Click to collapse
Are you using the phone in global mode, LTE / CDMA or LTE / GSM / UTMS? Also, is the phone rooted or have a custom rom?
Illogi.xbone said:
Are you using the phone in global mode, LTE / CDMA or LTE / GSM / UTMS? Also, is the phone rooted or have a custom rom?
Click to expand...
Click to collapse
Global mode, LTE/CDMA
Rooted stock VRUFNK1 (4.4.2)
Xposed framework
It seems now that it's actually a little more complicated than I stated:
Initially (after boot) everything works as it should.
After some period of tethering, the issue appears (no voice calls while mobile data is on). At that point, I have to disable mobile data in order to place a voice call (though I can re-enable data as soon as the call goes through).
Or, if I turn the tethering off, that also seems to solve the issue for some time (even after I turn tethering back on).
I'm using the Wifi Tether Router app, but I'm pretty sure I also noticed this issue when I was using the ROM's built-in hotspot capability (which has other issues).
RashaMatt said:
Global mode, LTE/CDMA
Rooted stock VRUFNK1 (4.4.2)
Xposed framework
It seems now that it's actually a little more complicated than I stated:
Initially (after boot) everything works as it should.
After some period of tethering, the issue appears (no voice calls while mobile data is on). At that point, I have to disable mobile data in order to place a voice call (though I can re-enable data as soon as the call goes through).
Or, if I turn the tethering off, that also seems to solve the issue for some time (even after I turn tethering back on).
I'm using the Wifi Tether Router app, but I'm pretty sure I also noticed this issue when I was using the ROM's built-in hotspot capability (which has other issues).
Click to expand...
Click to collapse
Try putting it in global mode. I had an issue making calls when I had it in LTE / CDMA. Also, which xposed modules are you running? Which baseband are you using?
Has anyone found a way to use Cellular Data while on a phone call? (Verizon V30 without being on WiFi) I've found posts saying that turning off the Advanced Calling feature does get you 1X data service, which it does, but what about getting full 4G working? Anyone have similar experiences?
Thanks
I've never understood this.
I've been on calls and had emails come in. I've been on calls while using my hotspot with no issues.
So what am I missing?
I just tested mine, on a regular 4G connection here at work. Was able to dial into my VM and listen to all the playback, and then go play around on data as normal. Not sure what the issue might be going on. I haven't changed any call settings (other than enabled wifi calling at home).
I'm having issues with voice calls on my Verizon Pixel 6. I live in a wooded area with not great 5G/LTE reception and rely heavily on WiFi calling as such. I had no issues with my P4xl. After upgrading to the P6, I am having constant issues when I receive or make a voice call to a friend or family member.
Their voice becomes echoed and incomprehensible. Sounds like you are talking to a robot.
The only workaround I've found so far is to disable the WiFi manually in the settings while you are on a call. Then I am on the network (either 5G or LTE) with not great reception - one bar.
I have a feeling it is an issue between the WiFi calling hand off and the network. I've tried adjusting the setting in the developer options turning off Mobile Data Always Active. No luck.
Also changed my WiFi preferences to Use Device MAC and that did not help either.
I'm concerned because if someone else needed to use my phone in an emergency, they would run the risk of not being able to make a clear and successful call.
Any help appreciated!
bump