Smart Switch error app backup fails on S9+ - Samsung Galaxy S9+ Questions & Answers

I was able to backup apps using Smart Switch on my pc previously - It still works for my S8+ & both devices have identical apps & settings - I can use the phone version of Smart Switch to backup to the external sd card successfully - But not to my computer. Unfortunately Smart Switch doesn't provide any details as to why the backup fails to backup apps (everything else is backed up successfully) - I've tried everything that I can think of - including re-enabling disabled system apps (ie: bloatware).. Anyone else experiencing this issue?
Thanks ?

Related

[Q] Which backup app you would suggest to use before rooting?

After the search through the forum I haven't found a good answer for this question.
I'm preparing for rooting my Desire Z.
I have to downgrade - everything will be lost.
As everyone knows I CAN'T use Titanium backup.
So which backup app you would suggest to use?
I need the perfect restore of settings and apps after the root.
I've looked for some of the apps but I can only say something about the interfaces:
My backup pro - simple interface. Allows to backup "data" (whatever it means) and "applications and media" (not sure if this means widgets too, not sure what does media mean)
Backup Master/B] - nice interface. Lets to choose between: sms, mms, bookmarks, call log, system setting, alarms, apn, application (does it mean widgets too?). This would be the app to go if it works 100% well.
App Backup and reinstall - lists all of the apps. You can chose which one to back up. Seems to backup apps and games only.
So as you see the choice would be quite easy (Backup Everything). However does it work perfectly well? Does it backup widgets too?
May be you would suggest any other app?
i dont think there's any app tht allows u to backup everything without being rooted. but
titanium backup is the way to go after you have.
For those who have the same question.
I had to give the phone to service, so I've backed up the phone using Backup Master.
As I anticipated they have upgraded my system to 2.42 WITHOUT ASKING ME for approval.
The result:
Cons:
1. Some of the apps have not been restored. They've just shown during restore but didn't install.
2. The process was not hands free. I had to confirm reinstalling each app.
3. No settings in the backuped apps have been restored.
4. Phone book wasn't restored.
5. No settings in the launcher or the system were restored.
6. No settings of such apps like Tasker or MS Folder Note has been restored (you have to back up your personal data and your notes from the level of these apps).
Pros:
1. Sms and mms history was restored properly.
2. Call log has been restored properly
2. Most of the apps have been reinstalled.
So as you see you can restore more or less the system bu you will spend hours on setting up the settings back again.

Couple of questions on Resurrection Remix JB 3.06

Hello.
I just replaced my old Gingerbread by GT-I9100 Resurrection Remix JB v3.0.6[04-09][AOKP JB](AROMA+OTA) using the suggested 'extended steps' and selecting its default settings.
I did this after taking full app+system data backups with Titanium 5.5 and EFS backup with EFS Pro.
The system restarted just fine and looks pretty spiffy.
I tried to restore back my data and that's where I got stuck.
USB debugging shows as checked but Titanium keeps asking for it. EFS Pro is also having problems with it.
If I disable it, EFS Pro complains. If I enable it, EFS Pro runs at full processor load trying to initialize without ever managing to do so.
Titanium on the other hand, refuses to find the data it had saved earlier. They are both on the phone itself and in a laptop. It only shows the new 4.1.1 applications and I see no way to point it to anything else.
Is it a matter of version incompatibility or something else?
Do I have to install some extra mod before these two work?
Thanks in advance.
kanenas_0 said:
Hello.
I just replaced my old Gingerbread by GT-I9100 Resurrection Remix JB v3.0.6[04-09][AOKP JB](AROMA+OTA) using the suggested 'extended steps' and selecting its default settings.
I did this after taking full app+system data backups with Titanium 5.5 and EFS backup with EFS Pro.
The system restarted just fine and looks pretty spiffy.
I tried to restore back my data and that's where I got stuck.
USB debugging shows as checked but Titanium keeps asking for it. EFS Pro is also having problems with it.
If I disable it, EFS Pro complains. If I enable it, EFS Pro runs at full processor load trying to initialize without ever managing to do so.
Titanium on the other hand, refuses to find the data it had saved earlier. They are both on the phone itself and in a laptop. It only shows the new 4.1.1 applications and I see no way to point it to anything else.
Is it a matter of version incompatibility or something else?
Do I have to install some extra mod before these two work?
Thanks in advance.
Click to expand...
Click to collapse
1. After enabling USB debugging, just reboot once. Although in JB, titanium backup doesn't require USB debugging, in order to function properly.
2. Goto Settings - Apps - All - superuser - force stop and clear data. this ensures next time you run those apps, they ask for Su permissions again.
3. Manually tell Titanium backup the location of your old backups.
How?
- Run Titanium backup
- Press menu button, Select Preferences
- Select Backup folder Location (under Backup Settings)
- Browse to the location of your old backups and select use current folder, when you are done.
Notes:
A). Ensure your old titanium backup folder is still present on your phone's Internal/External SD.
-Use a file manager to confirm this.
-If your old folder is missing or empty, copy it back from your Pc and try the third step above again.
B.) Your internal SD is the location always shown by default. Your external SD is located in
/storage/sdcard1 Or in /mnt/emmc
C.) Please only restore your apps only with titanium, don't restore their data. This is to only ensure maximum performance and stability of your new ROM.
Problem solved!
Swyped from my Samsung Galaxy SII
Thank you much Jokesy.
I tried to follow your instructions and came up with some completely different problem right after the reboot in step 1.
My unlock popup doesn't come up.
Instead I get a message on the bottom of the screen:
"SIM card is locked. Emergency calls only"
The battery is full, the signal level is at zero, and I find myself inaccessible when I try to call my cellphone.
I can still run CWM but don't see any relevant options.
Removing/reinserting the battery didn't make a difference. I haven't tried installing some other SIM card yet.
Update: I tried another SIM card and it gets into the phone. My standard card still doesn't.
How did that come up out of the blue? And how do I get around it? Do I have to redo the ROM installation?
Thanks.
kanenas_0 said:
Thank you much Jokesy.
I tried to follow your instructions and came up with some completely different problem right after the reboot in step 1.
My unlock popup doesn't come up.
Instead I get a message on the bottom of the screen:
"SIM card is locked. Emergency calls only"
The battery is full, the signal level is at zero, and I find myself inaccessible when I try to call my cellphone.
I can still run CWM but don't see any relevant options.
Removing/reinserting the battery didn't make a difference. I haven't tried installing some other SIM card yet.
Update: I tried another SIM card and it gets into the phone. My standard card still doesn't.
How did that come up out of the blue? And how do I get around it? Do I have to redo the ROM installation?
Thanks.
Click to expand...
Click to collapse
that another SIM you used, does it belong to the same network as yours?
Swyped from my Samsung Galaxy SII
Jokesy said:
that another SIM you used, does it belong to the same network as yours?
Swyped from my Samsung Galaxy SII
Click to expand...
Click to collapse
It's the same SIM I was using before.
Situation has improved in the meantime.
I left the phone without the SIM card and the battery for a few minutes and then tried with a dead SIM I had around.
It got in with no problems and I managed to restore the apps as per your instructions (but see below).
I also set it to ask for a pin code instead of swipe.
At this point I rerun EFS Pro. It gave some sort of error during intialization but it started up and I restored the saved EFS settings (that seems to have done the trick with the signal).
I powered off, replaced the dead SIM with my working one and restarted.
Back to the 'SIM card is locked' and a dial pad on the screen. Entering my code, didn't remove it. But I now had a full signal.
By hitting the buttons randomly, I eventually got an overlaid message about the Nova launcher not starting up or something and should I wait (it was a bit unreadable). I told it to wait and the system started up right away.
It looks like the 'SIM card locked' message is triggered by some delay in starting up the lancher. Maybe some timer fires up.
The final problem with the Titanium restore, is the contacts list.
It refuses to restore my contacts.
I pointed it to the proper folder where the contacts backup is along with the apps (I can see the file and a hex editor shows my contacts in it) but it never shows them as a restore option in the list (they are dated 9/9/2012 and I only see the default contacts file created by the new ROM (which has only me and a couple of others from my Google account).
Is it a bug/conflict in Titanium or some esoteric trick is needed?
Thanks so much again.
kanenas_0 said:
It's the same SIM I was using before.
Situation has improved in the meantime.
I left the phone without the SIM card and the battery for a few minutes and then tried with a dead SIM I had around.
It got in with no problems and I managed to restore the apps as per your instructions (but see below).
I also set it to ask for a pin code instead of swipe.
At this point I rerun EFS Pro. It gave some sort of error during intialization but it started up and I restored the saved EFS settings (that seems to have done the trick with the signal).
I powered off, replaced the dead SIM with my working one and restarted.
Back to the 'SIM card is locked' and a dial pad on the screen. Entering my code, didn't remove it. But I now had a full signal.
By hitting the buttons randomly, I eventually got an overlaid message about the Nova launcher not starting up or something and should I wait (it was a bit unreadable). I told it to wait and the system started up right away.
It looks like the 'SIM card locked' message is triggered by some delay in starting up the lancher. Maybe some timer fires up.
The final problem with the Titanium restore, is the contacts list.
It refuses to restore my contacts.
I pointed it to the proper folder where the contacts backup is along with the apps (I can see the file and a hex editor shows my contacts in it) but it never shows them as a restore option in the list (they are dated 9/9/2012 and I only see the default contacts file created by the new ROM (which has only me and a couple of others from my Google account).
Is it a bug/conflict in Titanium or some esoteric trick is needed?
Thanks so much again.
Click to expand...
Click to collapse
1. Some people have reported entered enter pin issue, after flashing JB ROMs.
2. You must be kidding me if you think Titanium will restore your contacts from Gingerbread to an AOSP based Jellybean ROM.
They had some better options than titanium in backing up your contacts.
1. Exporting your contacts to SD.this one is simple and doesn't require you to download anything.
2. Using free apps like contacts backup & restore.
3. Merging & syncing your contacts, with your Google account.
My advise:
- backup your present ROM,
- flash a stock based 4.0.3 custom ROM
- Restore your contacts
- backup your contacts with the options i listed above.
- Restore your ROM via CWM recovery
- Restore your contacts.
Done
It will only take few hrs, but you will get your problem solved.
Swyped from my Samsung Galaxy SII
OK, I'll try this and report back.
This (2) is annoying though.
It's just a SQLite database. If they can backup JB (therefore they know the contacts format) they should be able to restore anything back to it.
Otherwise it defeats the purpose of using a database for backup.
Oh well. I have some restoration to do
I must say I never expected such a mixup with the upgrade but at last, it seems to be on the right track.
I followed your last instructions, reinstalled my old XXKI3 ROM, restored and made a couple of backups of my contacts.
I restored the backed up JB 3.0.6, rebooted and imported the contacts, but in the process I lost the signal again (wi-fi was OK).
So EFS Pro back to the rescue, or so I thought.
I tried importing the saved EFS folder from the old XXKI3 but EFS Pro had a problem now mounting the /efs so nothing happened.
I even installed KTool at this point, renamed the EFS Pro image to efs.img, and tried loading it. I can't remember if it also gave me a mount /efs error but I still had no signal.
Trying to go back to the old XXKI3 with Odin, it gave me the same /efs problem so I didn't have a signal even in the old version.
Then I found out about GSII_Repair.
I got it from the market, run option 1 (save existing efs), then option 2 (make /efs writable) and rebooted.
Back with the signal again (but with some different IMEI). But it worked just fine. It seems option 2 doesn't just make it writable but it also loads up some default working files.
I did the whole cycle again, upgraded to JB and all's fine.
EFS Pro can restore /efs now but it loses the signal, so it's back to GSII_Repair to restore it along with the wrong IMEI.
All in all a good exercise.
Hopefully I'll be able to reset the IMEI back to what it was (or find a way to convert the saved img to the actual files and maybe do the IMEI fix manually -- I found this thread that might help: http://forum.xda-developers.com/showthread.php?t=1264021 )
The problem can be considered as successfully completed and I have no words to thank you enough Jokesy.
Much appreciated for your help.

[Q] What and How do I use Titanium Backup?

I rooted my phone and I've been reading some topics about what to get when your phone is rooted. In all of the articles I've read, TItianium Backup has come up in the 1st-3rd places in best rooted apps. What is Titanium Backup and how do I use it? Does it back up my files so that if I was to flash a custom ROM and it fails, I can still retrieve my data? Does it also backup application saved game datas?
Chrizuki said:
I rooted my phone and I've been reading some topics about what to get when your phone is rooted. In all of the articles I've read, TItianium Backup has come up in the 1st-3rd places in best rooted apps. What is Titanium Backup and how do I use it? Does it back up my files so that if I was to flash a custom ROM and it fails, I can still retrieve my data? Does it also backup application saved game datas?
Click to expand...
Click to collapse
Titanium backup is to backup apps with their data.
They will be saved to SD card ( Of course you should have one there) or to cloud.
When you flash a new ROM, you should wipe data which formats all your apps and data on the phone, SD card will be unaffected though.
So the backup files will still be there.
You just install titanium backup and you can restore all those backups with/without data.
You can Do batch backup and restore too ( pro only)
- - - - - - - - - - - - - - - - - - - - - - - - - -
LIFE !
IT'S WHAT YOU MAKE OUT OF IT!

Need help apps behaving strangely

OK I was restoring this phone by reflashing it stock + rooting for my own reasons.
So I restored my +- 200 apps with titanium backup.
When I start my phone normally all apps would be visible (and on occasion they are and work fine)
The missing apps for as far as I know are located on SD-card Internally (not the real ext sd card) I think this is known as USB storage? (i used move to the sd card in titanium (but we know its not the real SD-card) Therefore remounting the EXT - sd card has 0 effect.
Anyway I dont know why these apps wont continue to show! I cant even find them anymore in application manager
what I do notice in application manager is Greyed out apps that say com.xxxxx.xxxxx and There are quite a few of them I believe these are the missing apps.
How can I restore these greyed out apps? (notice sometimes they are working fine!)
Thanks.
Delete them and restore with out data. Just the app. See if that helps.
Bump! dont know what is going on!
Go back to stock and restore apps with playstore. See if that helps
Delete them and restore with out data. Just the app. See if that helps.
I delete adobe flash player it was greyed out. Nothing changed? Restore with out data what u mean?
Go back to stock and restore apps with playstore. See if that helps
Some of these apps arent from playstore...I use blackmart too and modded google playstore. BUT this problem was before I installed this modded google play store so its not about that.
How would this help me?? I cant restore like 40 apps 1 for 1.. some have really weird name in storage too! hardly recognisable.
Same here mate but you can't restore apps and data with titanium bkup if you have used say 4.3 and you restore apps and data on 4.2.2 you will end up with problems. This is why I've said restore apps without data. Once restored reboot the phone and should be ok. That's what I do and have no problems

[Q] Recover app data

Update:
I've done some more research about this problem and tried the adb backup as described here [GUIDE] Full Phone Backup without Unlock or Root and then extract the data using this guide [GUIDE] How to extract, create or edit android adb backups.
Then I found out the backups of the non working apps contains no app data at all. For the working apps, the app data was included. This is the same issue as with Helium, but Helium uses the same way to make the backup as far as I understood.
My conclusion is that something must have happen to the app data when update was triggered, and therefore I guess there is no way to get it back.
Well the positive side of it, I lost my game progress in Candy Crush Saga, so at least I'm done with that. Not starting it all over again.
*****
Hi.
I have a Samsung Galaxy Tab 8.9 (GT-P7320) with Android version 4.0.4 (not rooted).
Some weeks ago, the device freeze during use, and I have to restart by holding down the power button. It took much longer time to start up than usual, therefore I tried another restart (during startup). I probably shouldn't have done this, because this seems to trigger some kind of updating and afterwards a lots of things seems to be back at factory default (icons on start screen, wallpaper etc).
But the data on the internal SD card storage was intact, and all my apps was still installed. But most of the apps was unable to start. It gives a message "Unfortunately, <app name> has stopped". I have found out that if I reinstall the app through Play Store, the app starts working again, but all the settings and data for the app is lost.
I have only so far done this with the apps with no important data or settings, and tries to find out if there is a way to make a backup of the app data before reinstalling the app. I have tried Helium, and it seems to back up the data, but when restoring it's still the same error message. If I try Helium on one of the apps I have reinstalled, it seems to work fine to restore these (incl app data).
I'm no expert on Android but could it be some kind of permission problems? It's very annoying that Android doesn't have a better solution to make backup of app data. Some apps store the app data on the SD card, for example Bad Piggies, and for this app, I copy the app data folder to my computer, reinstalled, and copy the app data back and everything works fine. But the problem is that most apps doesn't store the data on the SD card.
I understand that by rooting the device I will maybe get access to the app data folders, but rooting is not an option.
So my question is, is there another way to get my app data back?
I have read a little about the way Helium works to get access to the app data without root by using some developer features. Would it be possible to get access to the app data on my device, by connecting it to my computer and then use some kind of developer access?
I have also looked at Samsung Kies, but as far as I understand it's not possible to use this to make backup of app data.
I would be glad for any help regarding this issue, and still if there is no way to get the data back, I would like to know.

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