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Hello all!
My phone has been nagging me to update to B371 every once in a while for quite some time now. Hoping it can solve the charging issues (since charging takes 2x longer in B330), I tried to update via OTA only to find a "Software Install Failed" message.
I figured I needed to use the "force update" method by putting the firmware update.zip file into the dload folder in the root of the external SD, but no luck either, it goes to 5% then I am greeted with the same install failed message.
I formatted the card just in case and tried again. No good either.
Tried the soft method and went to the ProjectMenu (*#*#2846579#*#*). It informs me that the file is not found while in fact it actually is there.
Did a factory reset. Was no help at all.
HiSuite software couldn't find the update.
At this point I'm getting desperate and I'll try any suggestion. Does the fact that the update to B330 "failed" at 99% yet the firmware somehow still runs the B330 build have any influence?
PLK-L01C432B371 (EUR version)
Stock firmware
Stock recovery
Bootloader unlocked
The same problem in the build-UL01C432B171 ATH ATH-UL01C432B300 installation was not successful at 18%.
Wysłane z mojego HUAWEI ATH-UL01 przy użyciu Tapatalka
Did you extracted the update.app to the dload folder?
If it´s a full update (more than 1GB) you must do it. If not, it´s just the zip file.
Try to force update -power off, then press vol+- and power until the update screen comes.
If the above method didn work, try force update for the version which you have currently. Then try force updating for your new version.
Well, since a couple of days ago my P10 has stopped updating or being able to install new apps.
I've tried everything, clean caché of the Play Store, clean data, restart the device several times, disable auto-updates... but nothing worked.
The apps won't update and if I try to download a new app it won't download, it hangs when showing "updating" or "installing" but it never completes these processes. According to a Spanish forum I am not the only one suffering this behavior and it seems related to the new firmware B162. My phone is a free device (not related to any ISP brand).
Am I the only one with this problem?
Mine too same behaviour with B151,unbranded P10.All possible solution used and problem still excist.Clear cache,and restore store to previous version,even delete and re type google account,nothing happened...When trying to download an app keeps downloading forever and update an excisting app is not possible...Any way to warn Hua in order to deal with the problem,by releasing an update,because is a common issue with P10??
nikaki said:
Common issue with no solution.Mine too same behaviour with B151,unbranded P10.All possible solution used and problem still excist.Clear cache,and restore store to previous version,even delete and re type google account,nothing happened...When trying to download an app keeps downloading forever and update an excisting app is not possible...
Click to expand...
Click to collapse
So if this also happens with older firmwares I should expect that a newer firmware could fix this issue, right?
Well, this is my first Huawei device, I got it months ago when they've just launched the model to the market, I got it without the oleophobic screen coating (huge disappointment) for some reason (the first units were dispatched without it) and now this. I though they were the most important Chinese mobile brand but I guess I am wrong and that maybe Xiaomi is far ahead
Hi, i have the same issue with my p10 firmware b151 brand Vodafone, but if i launch install of any app from playstore and then reboot my device, after reboot installation start and complete succefully.
Inviato dal mio VTR-L09 utilizzando Tapatalk
CarlJ21 said:
Hi, i have the same issue with my p10 firmware b151 brand Vodafone, but if i launch install of any app from playstore and then reboot my device, after reboot installation start and complete succefully.
Inviato dal mio VTR-L09 utilizzando Tapatalk
Click to expand...
Click to collapse
It's really weird. Yesterday night I tried to install a new app, and it wasn't until this morning that it got installed (but after using the phone a few hours this morning).
I don't understand what triggers the update/install of the GooglePlay Store apps
Nothing worked for me,just factory reset last night,worked till 1 hour ago,and now same again!!No new installs or updates from store...Really frustrated now with Huawei....
Ive got the same problem. Reboot or switch network (wifi/Mobile) to get play store to start download.
Skickat från min VTR-L29 via Tapatalk
dondavis007 said:
Ive got the same problem. Reboot or switch network (wifi/Mobile) to get play store to start download.
Skickat från min VTR-L29 via Tapatalk
Click to expand...
Click to collapse
Nope..That didnt work for me...Thanks anyway
dondavis007 said:
Ive got the same problem. Reboot or switch network (wifi/Mobile) to get play store to start download.
Skickat från min VTR-L29 via Tapatalk
Click to expand...
Click to collapse
Didn't work for me either
In a spanish forum there are other people with the p10 and honor pro 8 and they havr the same problem...
In my case there have been 7-8 days like this, is really anyoing
Enviado desde mi VTR-L09 mediante Tapatalk
luis83rs said:
Didn't work for me either
In a spanish forum there are other people with the p10 and honor pro 8 and they havr the same problem...
In my case there have been 7-8 days like this, is really anyoing
Enviado desde mi VTR-L09 mediante Tapatalk
Click to expand...
Click to collapse
So... If I rebrand it, will it still happen?
I don't have such problems on mine and I hope that I won't have to deal with it.
Quick sugestion:
Maybe it's not a phone failure, maybe it's a google app/server failure.
Try to check the google play services if it's outdated or whatever..try a new build..play around a bit with it and might work. I had that problem too, like I was not able to dowload anything nor login youtube etc. and it was due to services.
Hope you'll fix it !
Ok, I managed to fix it I think. My solution has been to wipe the terminal cache through the recovery mode of EMUI. (Holding volume up and power at the same time with the device turned off and just release those buttons when the Huawei logo appears)
For a regular user who doesn't even know what is the recovery mode and this kind of thing will be normal to achieve this
pille1 said:
So... If I rebrand it, will it still happen?
Click to expand...
Click to collapse
I'm on unbranded and it happens.
Also, https://forum.xda-developers.com/p10/help/playstore-doesnt-download-update-t3663773 is an older thread regarding the issue.
downgrading to B150 solved this problem for me.
lubikem01 said:
downgrading to B150 solved this problem for me.
Click to expand...
Click to collapse
I am on B151 and still get this issue with play store...
I had the same problem the last 4 or 5 days...
I'm on B162 (P10)
I tried everything, but nothing seems to work: deleted play store oder play services data and cache, deleted Google account and login again, clear system cache, deleted play store and reinstall it
Nothing worked
But yesterday it started to download an updating my apps
Until now no problems
I don't know what it triggered so maybe, give it just time and wait a week until factory reset
Apps could be also updated or installed by apk
Quick question, can I install B162 without installing all the other firmware first? My phone is currently on B120 and there 'apprently' isn't an update available via the phone settings!
Having issues with WiFi download speeds not going over 30mbps yet my wife's P10, which is on B150, hits 110mbps.
B162 seeing the same issue today, suddenly can't download/update from google play store.
network is working, google account is working
is anyone still seeing the same issue ?
any fix now ?
easy_hk said:
B162 seeing the same issue today, suddenly can't download/update from google play store.
network is working, google account is working
is anyone still seeing the same issue ?
any fix now ?
Click to expand...
Click to collapse
Read my post
RangerP7 said:
Read my post
Click to expand...
Click to collapse
seems only way is just wait for it to work ......
Hey I got in settings my beta update for Android 9.0 but once the downloading update reaches 80% it gives me failed to download message
What to do please??
PlacenTa said:
Hey I got in settings my beta update for Android 9.0 but once the downloading update reaches 80% it gives me failed to download message
What to do please??
Click to expand...
Click to collapse
I have same issue , Solution is hard rest . And after that check again , it will works for me.
But in same issue this is not worked for my friend, He have to reinstall the software by Erecovery.
And all done , Try first one if it fails then try the second solution .
Hopefully it works.
ADNAN BASHIR said:
I have same issue , Solution is hard rest . And after that check again , it will works for me.
But in same issue this is not worked for my friend, He have to reinstall the software by Erecovery.
And all done , Try first one if it fails then try the second solution .
Hopefully it works.
Click to expand...
Click to collapse
I solved this problem by deleting the memory of the app called "system update"
I got a March security update today and I'm trying to install it but it is not able to download it.
It keeps failing ( installation error ) please see the screenshot attached.
Any body facing the same problem?
I tried restarting and I have connected to a non metered wifi.
Can anyone help me out here!
flash_15 said:
I got a March security update today and I'm trying to install it but it is not able to download it.
It keeps failing ( installation error ) please see the screenshot attached.
Any body facing the same problem?
I tried restarting and I have connected to a non metered wifi.
Can anyone help me out here!
Click to expand...
Click to collapse
this is happening with everyone
Me too
thearorahimanshu said:
this is happening with everyone
Click to expand...
Click to collapse
No problem here... EU version
No problem here. It was 94mb . Installed pretty easy. EU version. I hope sometime we get the android 10. But this is like science fiction....
They managed to screw things again. The luminosity bug after unlocking its present again and fingerprint unlock time is increased again. In february patch was resolved. I dont know why i updated. Image size of android increased from 11 gb to 12 from 94 mb size. Every time i enter photos images are reloading from cache, before was only first time you restarted the phone, if you add the flash from unlocking the phone , my head is already dizzy from these 2 things.
They are so low quality (trash) that they dont have a MI A3 phone to test it before they launch it. Made in China
PS: Anyone knows how can i donate my phone for their testing team?
I am having the same problem. I am currently on Android 10 Global Version. Did your March security patch problem got fixed??
I have installed flashed 10
But I can't update the security update to my device
Same problem
Having the same problem on my mi a2 lite. Is there any way to fix this, or this is developers concern.
It solved here
https://forum.xda-developers.com/mi-a3/help/install-march-april-ota-global-version-t4078941
Just few days after installing miui 12, got this problem. The phone is stuck on a boot loop. If I pattern unlock the phone, I get a toast saying "find device stopped unexpectedly". Unfortunately, I don't have a backup. :crying:
Is there any way to save my phone? or may be get a backup?
I too experienced the same bug, i went to the official service centre to fix the issue. They reflashed the os but the same issue kept arising again and again after a day or two, the service center guys had no clue what's going on. At last I decided to unlock the bootloader and flash a custom rom. Now am using RR without any issue.
josinpaul said:
I too experienced the same bug, i went to the official service centre to fix the issue. They reflashed the os but the same issue kept arising again and again after a day or two, the service center guys had no clue what's going on. At last I decided to unlock the bootloader and flash a custom rom. Now am using RR without any issue.
Click to expand...
Click to collapse
yeah, I am also in the same track but I am unable to make MiFlash Unlock tool to recognize my phone in fastboot mode. Adb does recognize, Mi PC Suite recognizes it but says phone software has to be updated. (Using latest MIUI 12).
Any help is much appreciated. Thanks.
Dhamo200694 said:
yeah, I am also in the same track but I am unable to make MiFlash Unlock tool to recognize my phone in fastboot mode. Adb does recognize, Mi PC Suite recognizes it but says phone software has to be updated. (Using latest MIUI 12).
Any help is much appreciated. Thanks.
Click to expand...
Click to collapse
Use an Intel pc. Amd has issues with mi flash unlock too l. Run as admin. Turn off all anti virus/ firewall applications.
Having the exact same issue on my POCO F1, recently updated to MIUI 12. It was working pretty well up until 10 mins ago.
Battery went under 5% and the device went into ultra power saving mode, then restarted. Now every time I unlock the pattern, the toast pops up "Find my device..." and it goes into bootloop.
Now there isn't even a pop up, device immediately goes into bootloop.
bro, i just now facing this.. can you help me out
Well, MIUI 12 is not going good in poco F1.
If anyone who has not updated to MIUI 12, don't update the phone. Currently there are many bugs in the update
Long story short -
Some are unable to boot up the phone, some stuck in bootloop, some unable to use their passwords, some unable to set up new password, Second space not working, etc etc ...
I also updated to MIUI 12 and was unaware of the bugs.
But the device booted up and password (both fingerprint and face unlock) was working fine but I was unable to change it. Second space was working too. So I was happy that there is not much issue.
But then come the buggy part.
I started playing COD m after update and battery drained like hell 100 to 30 in 1.5 hour. I was shocked by this.
After charging I started to play again but this time (with battery issue) screen freezing happened and then happened at regular intervals. So the gaming experience on MIUI 12 was ruined.
Then I just find MIUI 9 for it and flashed it. (Ya, factory reset in this process too ?) But it is working fine now. Got fast charging module and custom thermal for gaming and it worked.
Currently no issue at all.
But I am still finding a custom kernel for poco F1 to overclock cpu and GPU (not able to find any till now).
Nearly every kernel is ment for MIUI 11 and 10 only. So I am digging deep for now to find a kernel for MIUI 9.
At last just one message - Don't update untill mi release a stable and bug free MIUI 12 version.
If MIUI 12 is working fine on your poco F1, either you are lucky or you have not encountered a bug till yet.
Without data loss, is this method come back to normal as before for poco f1 mobile?
Without data loss, is this method come back to normal as before for poco f1 mobile?
josinpaul said:
I too experienced the same bug, i went to the official service centre to fix the issue. They reflashed the os but the same issue kept arising again and again after a day or two, the service center guys had no clue what's going on. At last I decided to unlock the bootloader and flash a custom rom. Now am using RR without any issue.
Click to expand...
Click to collapse
MIUI keeps on restarting in poco f1..
Without data loss, is this method come back to normal as before for poco f1 mobile?
arulprakash2000 said:
MIUI keeps on restarting in poco f1..
Without data loss, is this method come back to normal as before for poco f1 mobile?
Click to expand...
Click to collapse
If you don't want to loose your data, try flashing the rom using mi flash tool. But nothing can guarantee data security. You should back up your data regularly, waiting for a mishap or trusting on a single electronic device is just foolish, do make multiple copies of important data, if you want it to be secure.
I also have this problem. Updated my POCO F1 to miui 12 and it is in bootloop all the time. The bootloader is locked but I cannot unlock it now with no access to the device. How can I flash again a lower version?
If I don't mind losing the data how can I go back to previous version?
No brother, I encountered the same issues you mentioned. I stuck with MIUI logo loop after that I did a hard reset to mobile phone working condition.