Failed to update to B371 - Honor 7 Q&A, Help & Troubleshooting

Hello all!
My phone has been nagging me to update to B371 every once in a while for quite some time now. Hoping it can solve the charging issues (since charging takes 2x longer in B330), I tried to update via OTA only to find a "Software Install Failed" message.
I figured I needed to use the "force update" method by putting the firmware update.zip file into the dload folder in the root of the external SD, but no luck either, it goes to 5% then I am greeted with the same install failed message.
I formatted the card just in case and tried again. No good either.
Tried the soft method and went to the ProjectMenu (*#*#2846579#*#*). It informs me that the file is not found while in fact it actually is there.
Did a factory reset. Was no help at all.
HiSuite software couldn't find the update.
At this point I'm getting desperate and I'll try any suggestion. Does the fact that the update to B330 "failed" at 99% yet the firmware somehow still runs the B330 build have any influence?
PLK-L01C432B371 (EUR version)
Stock firmware
Stock recovery
Bootloader unlocked

The same problem in the build-UL01C432B171 ATH ATH-UL01C432B300 installation was not successful at 18%.
Wysłane z mojego HUAWEI ATH-UL01 przy użyciu Tapatalka

Did you extracted the update.app to the dload folder?
If it´s a full update (more than 1GB) you must do it. If not, it´s just the zip file.
Try to force update -power off, then press vol+- and power until the update screen comes.

If the above method didn work, try force update for the version which you have currently. Then try force updating for your new version.

Related

Wiko Fever No Command after update

Hi guys please help me i need to have my phone working back |:.... today i updated my wiko fever 4g but i got an error... now when i boot it an android icon shows with "no command." text. Tryed with v.39 program on wiko website but its not working for me... when arrow becomes green download wont start.
I'm thinking to recover system fom sd card but i cannot find roms please help me |: thanks in advance
Same issue here... Finally decided to upgrade the system from stock firmware, and got "error" when it rebooted the phone. Then "no command".
Darknezz89 said:
Hi guys please help me i need to have my phone working back |:.... today i updated my wiko fever 4g but i got an error... now when i boot it an android icon shows with "no command." text. Tryed with v.39 program on wiko website but its not working for me... when arrow becomes green download wont start.
I'm thinking to recover system fom sd card but i cannot find roms please help me |: thanks in advance
Click to expand...
Click to collapse
I solved my issue by restoring Lollipop (v.39) with the tool from the wiko website and then performing the update again; the phone started again (at v.41) and I was able to download Marshmallow from the next system update.
Issue was probably caused by some configuration or application.
Still slowly downloading Marshmallow now, so cannot say anything about the next update, but I guess that will go well, since the phone is reset now.
Just to follow up: Marshmallow is working fine on my Wiko Fever, much better than Lollipop. Amazing update.
Instructions for others after having read some comments from other people experiencing issues with the upgrade:
- BACKUP all your data before upgrading from Lollipop to Marshmallow, as if you would buy a new phone; I luckily did, as I wanted to set the microSD from removable to internal
- remove the microSD and (after having a backup of all your data as per step above) format the card as FAT32 on your PC; better to have a clean MicroSD card for after the upgrade I think
- reboot the phone in recovery mode and do a: wipe cache+reset to factory settings
- once the phone is reset and started, proceed with upgrading to Marshmallow
- don't know if needed after the upgrade to do an additional wipe cache+factory settings reset, doesn't harm to do it though
- be unhappy for the hours lost in restoring the phone data + apps + reconfigure everything
- be happy of the improved phone software
Questions upon questions.
So, i got the notification for the update last week, and i saved it until today to install it. The file downloaded was just 7 mb, i had enough battery for the intallation of the update (30% recomended by the software), something got messed up and an error message with the dead android character appeared. I know i lost all my things contacts and sd card... tried to hard reset the damn thing and nothing. I already googled the problem and i found nothing similar to what i get, i'm stuck in the recovery screen and the phone doenst shut down, every time i force it, it just boots back up after 15 30 seconds. I got to be honest i tought it was just another update but aparently its a "new" operating androind system. They could have told me with a update log or something...

Unauthorised action have been detected

Hello android fans!
I got used SM-G925F (android 6.0.1) every 10 mins receive warning from KNOOX: Unauthorised action have been detected. Restart, reset, wipe dont work. Tried root phone to remove KNOOX security, but without success. I got OTA update to Nougat, but it cant finish upgrade (i think because of this error). Right now i dont have PC where to connect phone, so reflash new rom is not option right now. Maybe someone else got same problem and got solutions?

EMUI 9 update and eRecovery

Hello, I write from Italy, where I bought an Honor 9 in December 2017.
I never tampered with this phone: no root, nor flashing, nor whatever fancy trick, as in fact I'm not really exactly good with smartphones.
The night between the 20th and the 21st of April 2019, after being prompted by my phone to install the new EMUI 9 update [ STF-L09 9.0.1.162(C432E2R1P5) ], I accepted and let it install overnight (note that the update was downloaded, probably automatically, 1 or 2 days before, but I didn't accept the prompt to install it yet, because I needed my phone for a 15-hours long car trip, and so I figured I wouldn't risk it by installing the update just before my trip - LUCKILY apparently, because otherwise I would have had to stay with this eRecovery thing the whole day without a computer).
I woke up this morning (21st of April) to find it was on eRecovery, giving me the following choices:
(some message I don't remember, probably "Serious problems occurred when the device boot etc. etc.")
Download latest version and recovery
Wipe data/factory reset
Reboot
Shutdown
I did the "Download latest version and recovery" option at first: after clicking it, it searches for WiFi around, and after writing my router password and connecting it to my router, it downloaded the 3941 MB (if I recall correctly) update; however, I left my phone downloading only to find it like this (I was away while it was downloading because I have a bit of a slow internet, so I don't exactly know what happens after it finishes downloading):
(some message I don't remember, probably "Serious problems occurred when the device boot etc. etc.")
Wipe data/factory reset
Shutdown
So I did "Shutdown" and I restarted the phone shortly after, and it restarted itself twice (one was my restart, but after that it restarted itself automatically), then always finishing on the eRecovery with 4 options like I wrote before. I did the "Download latest version and recovery" option again, and I had the same result.
What should I do? I really wish NOT to delete all my internal data, even because after reading some other threads I understood it might even be useless. Do you have any counsel?
Thanks in advance guys, I'm really going crazy and have no idea whatsoever about what to do, please help me!
P.S. I believe I found some other people with my same problem (or atleast similar) on the Huawei UK community site (I'm not allowed to post links yet as I just created this account).
The only way to recover this is download the update completely with pc in install to memory in dload folder after it finishes then boot to download mode and hopefully should work again it sounds like you have faulty update hope this helps
Try to update with HiSuite, if it doesn't work just grab your files with HiSuite and update using dload. If it still doesn't work, warranty claim.

Nokia 7.1 constantly restarting (possibly after the upgrade to Pie)

Hello!
My dad was using Nokia 7.1 for a while but recently he asked for help with his phone which is constanlty restarting... Looking into other threads, I can see it is kind of known problem, so I hope you can help me somehow. The phone is running now on 00WW_3_51F. He doesn't remember what was recently done with the phone but I guess he simply updated it do Android 9.0... When I power on the phone, it boots correctly but restarts after few seconds (sometimes it's longer, up to 1 minute).
- I have already reseted phone to factory default but problem remained.
- I have tried to boot it in safe mode but same problem occurred.
I managed to access Settings>Advanced>Updates and noticed that there is an update available (V3.54H) with size 1299.4 MB. When I started to download it, phone crashed...
I was able to download V3.54H OTA from another thread in this forum with size 119MB (pretty weird...) and I am wondering if there is any chance to update it manually from SD Card or Fastboot. Assuming there is V3.51F version installed, can I simply execute command fastboot update update.zip in fastboot? Will it install only this patch to exisiting OS or replace it?
Do you have any other ideas how to fix it?
Thanks!

Huawei P Smart FIG-LX1 - Is rooting possible?

Hi, noob here, first time attempting flashing an android phone - I was involved a few years ago in flashing (Jailbreaking) iPhones so I kind of know the risks and what to expect etc
I'm having a bit of a chew trying to root my Huwaei P Smart FIG-LX1
I have DC unlocker primed and ready to go, however I believe I need to get the phone to Android 8.0.x before I can use that.
First of all I tried using eRecovery using Firmware Finder - Managed to get everything correct for that, and get my router DNS changed ready for the download - This fails, it seems to take ages to connect and then times out
With that out of the window I thought I would try via SD card, so I've downloaded what I think is the correct FW from androidhost.ru (FIG-LX1 8.0.0.132(C782)) and followed a couple of tutorials on here to get that on to the SD, basically like this...
Unpack the zip, create a folder on the freshly formatted SD Card (exFat) named 'dload' - Move the update.app to the root of the dload folder
Try installing from the phone - E.g system>about>update (doesn't exist on my phone) then by forcing using both volume buttons pressed, with the power button - This boots the EMUI and then I get a message saying 'update failed'
Also tried by going to the dialler and typing *#*#2846579#*#* and doing the update here - This reboots the phone I get a spinning wheel for a bit when the EMUI apears, then another 'software update failed' message
The phone is currently on build 9.1.0.160 and has been factory restored
So I'm a bit stuck now, is there any way I can get this phone downgraded to 8.0.x?
TIA
It should be possible to root the phone:
https://forum.xda-developers.com/huawei-p-smart/how-to/how-to-root-huawei-p-smart-fig-lx1-t3752705

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