Android 8 doesn't show incoming or outgoing contact information. - Android Q&A, Help & Troubleshooting

After upgrading my phone to one with Android 8, when I place a call or receive a call that is in my contact list, it does not show the name or photo like it used to. I've spoke to a few others and they have the same problem. Although, every once in a while, it does work but I don't know the pattern. All my contacts are contained on an Exchange account, not google. This was not an issue with Android 7 or earlier.

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Google Voice Alternative for Second Google Voice Number?

I am looking for a way to access my second Google Voice number from my Android phone. (I have one GV# for Work and one for Personal)
On my iPhone I use the Official Google Voice app along with GV Connect: http://goo.gl/6Mh9E to use both Google Voice numbers at the same time. I am looking for something similar to GV Connect for Android.
Currently I use the following 4 methods to 1. View SMS 2. Send SMS 3. Make Phone Calls. 4. Recieve SMS notification on an Android Phone.
1. To View SMS: I created a widget of the Google Voice website that I use to view messages in the Chrome Beta. (Also forward SMS to my Gmail and have a custom notification for the SMS Label I created in Gmail.)
2. To send SMS: I use Group SMS & Scheduler http://goo.gl/Vtwpo.
3. To Make Calls: I use GooveIP http://goo.gl/iTczt
4. SMS Notifications on Phone: I set forwarding of SMS messages on my secondary Google Vocie number to my gmail. Then created a Gmail label for all SMS messages to a particular label and skip my inbox. I then setup a custom notification sound for this folder so that I can get notifications on my phone.
There has to be a better way than this. I find it hard to believe that an iPhone is head and shoulders above Android when it comes to using Multiple Google Voice numbers.
Bump...
Edited details for sms on second number.
Every time I get a new Android phone I end up looking for a solution to this issue. I started looking for a solution to this issue when I got a Nexus One in January 2010. This is the number one reason I have stuck with an iPhone over the past few years as it allows me to use two different Google Voice numbers on the same device. The fact that I have been writing that last sentence for over two and a half years boggles my mind. I cant believe Google has not come up with a solution to this problem and even more surprised that so few third party developers have taken up the task.
With that said I am currently using the following solution.
1. To Make Calls: I use GooveIP http://goo.gl/iTczt
2. for SMS I am using SynerGV http://goo.gl/4nKkc
Both of these solutions are "good enough" however they are far from great. Still looking for a single well written app to use with my secondary Google Voice number.
It is a mystery to me how it is possible that an app for this has not yet been created. I would think it would be a lucrative project. I would pay just about anything for this application its the only reason my iPhone is still my primary device.
GrooveIP is great app but rather than buying SynerGV for sms, select the option to push incoming text messages to your gmail account then reply in your default browser using GV mobile site (google.com/voice/m). Its simple and free. I don't know why Google does not see the profit in having 2 numbers on 1 mobile number then having multiple accounts for its voice app. I would definitively pay the fee but anyway I hope this helps.

Dialer that shows company/organization on incoming call

Hello,
I have some many Bob's & Franks etc in my phone book when they call i have no idea who it is, is there a dialer app that displays the company info?
Each of my contacts have the company info saved in their google contact info, i just need it to display on the incoming call screen.
THank you,
Bump
Did you ever find one? I'd love to find something that will work without trying 20 different products and getting malware...
I have the same issue...
Same issue
I know it may seem like a pain but for myself I almost never know the last name of anyone so when I store contacts it's usually "Bob NAPA Rep" or "Frank OCC" but you could leave their last names and just add initials or titles on the same line to have it displayed when they call. Doing this on your phone would take forever too so you could log into your Google account and do it from a laptop or pc and it would be much easier and faster.
VidJunky said:
I know it may seem like a pain but for myself I almost never know the last name of anyone so when I store contacts it's usually "Bob NAPA Rep" or "Frank OCC" but you could leave their last names and just add initials or titles on the same line to have it displayed when they call. Doing this on your phone would take forever too so you could log into your Google account and do it from a laptop or pc and it would be much easier and faster.
Click to expand...
Click to collapse
Then i need to edit 1500 contacts
Well aren't you in luck if you check this sooner than before. Looking thru Android Central forms there's an app mentioned called Call Notes Pro. There's a free version but you have to get the pro version to get three feature you want but if you go today it's half price. $1.49. the sale ends tomorrow. It's rated 4.9 stars which is unheard of. Best of luck.
https://play.google.com/store/apps/details?id=com.nikanorov.callnotespro
Thanks app works. Can show any info from address book and even can add notes.
Call notes pro
https://play.google.com/store/apps/details?id=com.nikanorov.callnotespro
I use "Smart Notify - Dialer, SMS & Notifications" by Milan Vyšata
There is a free version which is very good (although I'd encourage you to support the developer).
It seems this app also work great as both dialer and show company info.
True Phone Dialer & Contacts
Hamster Beat
https://play.google.com/store/apps/details?id=com.hb.dialer.free
True Phone Dialer & Contacts – Apps on Google Play
Powerful T9 phone and contact manager with dual SIM support and call recorder
play.google.com
this does make my help so easier...... I fail to understand why google can't have this company name feature in the incoming Call Screen.

Only one number from each contact showing

I just bought s9+ and this my first ever Samsung phone. been using stock android ever since. in stock phone asked which number i want to dial. google account setup and synced. no sync errors.
I have several contacts with 2 or 3 numbers saved under one name. problem is contact list one shows one number only. is there a way to get the rest? I'm stuck without a way to contact people because some people use their personal number after working hours etc...
Please help me. thank you
What version of the phone do you have, and where are you seeing only one number? My Sprint 9+ shows all numbers I have for a contact when I view it in the Contacts app.

Default Dialler/Incoming Call - Worst Phone Ever?!

Honestly after about 5 minutes I hated this phone and now 3 months later i'm considering giving up completely as I find it horrendous to use.
I have changed my default Dialler as the standard is horrid yet every incoming call still doesn't use the app I have chosen.
My issue is, if I have a contact saved as ABC LTD, then multiple custom numbers under the contact as Bob Mobile, Matt Mobile, Service etc.. when incoming calls come in it just shows ABC LTD then 'United Kingdom'... I don't care that its United Kingdom I want to know if its Bob Mobile, Matt Mobile etc! I have to take a guess at remembering the last three digits of the mobile or landline number to try and ID who it is.
Do find this such a simple feature yet so annoying it doesn't appear.
If i was to then go into the app I have downloaded for Dialling, then it can show me it was Bob etc... but NEVER on incoming.
If I remember well, my ex Samsung S8+ did the same when multiple numbers are stored into the same contact, only the phone number was displayed, no accessory information or notes about the calling number.
But in my case I'm using the internal phone contact list, not Google's.
I think what you are describing is stock Android behavior and not something specific to Huawei--if you have multiple numbers saved under a single contact the dialer will only display the contact name.
What phone did you previously use that showed the specific caller ID rather than the saved contact? Or were you relying on a third party dialer to perform that function for you?
And if it's so vital that the identity of each number shows up separately why do you have them all saved as a single contact in the first place?

Trying to understand . Business messages /google play services/ different device.

1: ) When contacting a business via phone I seen a voice to text service. Not sure where that was coming from. Never figured that out except it looked like visual voice mail? IDK, says transcript on the phone log. Some of them don't have it.
2 When my wife contacted a business yesterday I received a script on my phone while she was in text or a call. Unsure , We have each others google accounts on each others phones. Easier for apps, calendar etc. She is on a different network, so not sure why a text or a voice chat would come across .
When clicking on the program used it says google play services.
3 Some company left me a voice mail last week and I seen a notification and cleared it, now I cannot find where it was at or location it was. My regular voice mail with ATT is working , but some voice mail goes to Youmail if not a business . This one in particular wasn't sent to either one. Just the notification and gone.
Looked like a similar format of the voice transcript.
I contacted ATT ( They have no clue)
Asked in discord , some help but nothing explaining what it is.(Thank you for the one who helped some)
Asked on Google community help ( no answer ).
And yes I give it time, few days , week etc.
Here is a screen shot of the text or voice that my wife did that started coming across my phone for some reason. If I close it out I have no idea where to find the transcript?
Google pixel 6 pro rooted.
Help for figuring out this "feature" would be appreciated.

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