This pertains to a Moto g5s plus phones I have.
I have 2, same make and model.
I cannot lock the bootloader, because somehow Lenovo/Moto has found a way to like hard code or something the current version you have used, which means if you do not have the latest version, you cannot lock the bootloader, it will give something like invalid I'd or update or something error message, and I have yet to find the latest firmware to flash.
I do understand there is a difference in unlocked phone, and unlocked bootloader, this concerns the bootloader.
I have had numerous phones over a period of 5-6 years, maybe even longer, clear back to the Samsung s2 days. I have also been on numerous carriers from Sprint, tmo, metropcs, simple mobile, cricket.
This is the issue I currently am up against. I have 2 Motorola g5s plus phones, bootloader unlocked. I can run cricket, metropcs, tmo fine on the phones, but with vz and Sprint I tried, the lte/data is fine, but I was not able to get calls/texts working. It came up as something like carrier provisioning something, and could never get it to work. Sprint worked on the issue as well as calling tier 2 tech support and never could get it working even after 3 hours. They didn't understand it have a solution to it at all.
In all the years and phones I have rooted, I can't recall once every having a rooted phone with a unlocked bootloader, cause a carrier not to work for calls. If it was data I could see but calls? That I don't get.
So my question is, has anyone that ever encountered this issue, and can an unlocked bootloader possibly cause this issue??
And also if there is a fix that anyone knows of, please let me know, I'd love to get it working.
No replies I going to assume that no one really knows.
Guess I'll never know why the g5s plus will not work on sprint or verizon networks.
Related
I've had my Atrix for a year, now someone wants to buy it from me. Considering Motorola has given us the middle finger more than once, this will be my last Moto phone, and I'll sell my phone.
The thing is, I'm on a certain network (TELCEL) and my friend wants to use it with MoviStar.
I bought this phone brand new from my boss. I believe he got it as a gift from a Motorola rep (he got the entire deal - both docks and the phone). I do not know whether the phone is locked or not. I don't know how to find if it is or not.
I've unlocked the bootloader and am currently running CM10. I'll downgrade to stock 2.3 before I give the phone to my friend.
How can I check if the phone is unlocked and whether he can use it on another network? I have no clue and don't know anyone who has a MoviStar SIM. I would like to give him the phone knowing that it'll work..
Thanks!
Don't know if this helps, but-
If I search for other networks, I can see MoviStart without an issue.
I tried typing #073887* on the dial screen and nothing happens.
Perhaps it's already unlocked?
Put any other sim in it and see if it works. If its unlocked it will.
Unlocking bootloader etc doesn't remove network lock btw.
Sent from Moto Atrix 4g on Neutrino 2.91
Thanks... I can't easily find anyone with a MoviStar chip. As a matter of fact, my friend is the only one I know that uses that network! I'll have to go to MoviStar and ask for a SIM to try, I guess.
It doesn't need to be that specific one, just any other SIM card will do.
I am just wondering why none of the current Verizon Pre-Paid phones are on here? Can you not get CM12 on any of these phones? What is the reason?
HTC Desire 612 (Doesn't even show up on XDA Forum as a valid phone????)
LG Transpyre (Doesn't even show up on XDA Forum as a valid phone????)
Motorola RAZR M (I know this is an old phone and Motorola pached it making it un-hackable)
What gives? Has development just come to a halt?
For a device to receive its own forum on XDA, it has to have significant development, or at least the likelihood/potential for it. Verizon is undoubtedly the worst company when it comes to freedom for development. Unrootable devices, locked bootloaders, and the fact that only devices sold by Verizon will work on their network. AT&T is pretty bad too when it comes to this sort of thing, but at least they allow unlocked devices on their network. A custom ROM requires an unlocked bootloader. Or root, with Safestrap (including Safestrap developed for the phone). Verizon does their best to disallow both.
If you want freedom, go with T-Mobile or AT&T. T-Moible is definitely the "freest" of the carriers, but AT&T has the more expansive network. Or go with one of their MVNOs/subsidiaries like Cricket, MetroPCS, StraightTalk, etc,
Feel free to request a device forum in the thread below, if you haven't already done so.
http://forum.xda-developers.com/showthread.php?t=1660354
Planterz said:
For a device to receive its own forum on XDA, it has to have significant development, or at least the likelihood/potential for it. Verizon is undoubtedly the worst company when it comes to freedom for development. Unrootable devices, locked bootloaders, and the fact that only devices sold by Verizon will work on their network. AT&T is pretty bad too when it comes to this sort of thing, but at least they allow unlocked devices on their network. A custom ROM requires an unlocked bootloader. Or root, with Safestrap (including Safestrap developed for the phone). Verizon does their best to disallow both.
If you want freedom, go with T-Mobile or AT&T. T-Moible is definitely the "freest" of the carriers, but AT&T has the more expansive network. Or go with one of their MVNOs/subsidiaries like Cricket, MetroPCS, StraightTalk, etc,
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So Verizon is the worst because they lock down there devices the best... That stinks because where I live, they have the BEST network .... I ended up with the LG Transpyre and was able to unlock the bootloader without any problems... However there are no ROMs for this phone... I got CM12 to work on it using LG Optimus F60 with only miner issues (camera doesn't work, and WiFi turns off without a problem, but takes FOREVER to turn back on)..... SO, I guess me being able to do this with ease... I am shocked know one else has done this!
meluvalli said:
So Verizon is the worst because they lock down there devices the best... That stinks because where I live, they have the BEST network .... I ended up with the LG Transpyre and was able to unlock the bootloader without any problems... However there are no ROMs for this phone... I got CM12 to work on it using LG Optimus F60 with only miner issues (camera doesn't work, and WiFi turns off without a problem, but takes FOREVER to turn back on)..... SO, I guess me being able to do this with ease... I am shocked know one else has done this!
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How did you unlock the bootloader???
First of all, I'm not sure if this is better suited for the M8 section or a more general section, so if it should be moved, please do so mods.
A while ago I gave my HTC One M8 running LeeDroid to my dad, who has been using it on FreedomPop. The other day, he took it in to an AT&T corporate store to switch it over to them, but they were unable to get it to work. They tested the SIM they were using in another phone and it worked there, but his phone wouldn't activate. The guy told him it could be because AT&T has started blocking rooted phones from activation, though that sounds a bit unlikely, and I'm not seeing anything about it, so I don't think that's the issue. I should also mention before I gave it to him I was using it on AT&T, until the USB port broke so I got a new phone, after which I fixed the port and gave it to him.
I'm thinking one of two things is happening: they still have the phone in their system from before and that's preventing it from being reactivated (though AFAIK that shouldn't be an issue), or FreedomPop has it locked to them, but I'm not even sure they can do that with a GSM phone since I would think the lock would be on the SIM card, not the phone. Are either of these possible/likely, or could it be because it's rooted and AT&T has changed their policy, or is there something else going on that I'm not considering? Any ideas?
https://support.freedompop.com/app/answers/detail/a_id/3308/
My bet is that FreedomPop has the phone locked to them.
Had to Google for FreedomPop, to see what it is. But looking at what I read (and the link provided above), they use the Sprint network, which is a CDMA network. And also it looks like a Sprint phone is mandatory for use on FreedomPop. So all this means to me, that you have the Sprint variant M8. And Sprint phones (due to their CDMA support) are difficult, if not impossible to work on AT&T. With most "GSM" phones, you just put the SIM in the device, and there really shouldn't be any "activation" needed (provided you have a working SIM). But CDMA devices are different. While the Sprint M8 is designed to use some foreign GSM SIMs when travelling abroad, getting them to work on a US GSM network (like AT&T) is difficult to impossible. The Sprint M8 is probably not even the same hardware as the AT&T version M8, although the information is somewhat contradictory on this point.
In short, I don't think your problem has anything to do with root, or it having been used on FreedomPop, per se. The problem is the hardware itself not being compatible with the AT&T network.
vertigo_2_20 said:
I should also mention before I gave it to him I was using it on AT&T
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As mentioned, it's a GSM phone, specifically it's the AT&T branded version, and has successfully been on the AT&T network before.
vertigo_2_20 said:
As mentioned, it's a GSM phone
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Don't see where you mentioned that in your top post.
I know you posted to the AT&T M8 device section. But the notion that it is the AT&T (or any GSM version M8) contradicts the statement that the phone was used on FreedomPop. If it's a GSM version (like AT&T) it wouldn't work on a CDMA network like Sprint. And from what the info shows, Sprint is the network used by FreedomPop.
If it were the AT&T version, or any unlocked GSM version, you would be able to just put the AT&T SIM in the phone, and it would work. No "activation" is required. The SIM lock is on the phone (not the SIM), and the only way a phone could be SIM locked (after being unlocked) is by possessing the phone itself, and relocking it.
Root doesn't matter either. All my phones have been rooted, and work fine on AT&T. Again, I just put the SIM in, and it works.
Do fastboot getvar all, and post the results. Delete IMEI and serial number before posting. This will tell us conclusively what version of the phone, and may give us other clues what the problem is.
New to this, but I'll try to explain the best I can.
I've talked to tech support from my old carrier, my new carrier, and Samsung for about 15 hours total. I'm getting absolutely no where.
I purchased a Samsung Galaxy A20 from Spectrum mobile 3 months ago. I ended my service with them and switched to Red Pocket mobile when they had their black friday / cyber monday sim kit deal.
When I activated and ported my number over to Red Pocket I thought there was an issue with the number port.
But going back and forth with customer service they couldn't figure out what was wrong, as my account was activated and they confirmed that they now owned my phone number.
Eventually I realized my device was still locked with Spectrum. They provided me with an unlock code which did not work. They suggested using the unfreeze code which worked, my device said accepted/unlocked.
Phone works, can make calls and send text messages. However,I cannot access data.
My network operator still says Spectrum, and my Access Point name says charter (Spectrum's APN).
I cannot select the Add button, or the Reset to Default button in Access Point Names.
I took this to mean that my device was still locked since the unlock code did not work.
I thought the unfreeze code was specifically for if you attempt too many unlock codes and it locks you out of making more attempts.
That was my understanding, that the purpose of the unfreeze code is to enable you to make more attempts with the unlock code.
Again, I'm not really sure.
But regardless, Spectrum insists that despite it saying that my device is still locked according to their information, that the only way for it to say unlocked on their end is if i actually connect to my new provider, but that they have done everything on their end and that my device is unlocked and I should be able to connect to my new provider.
FUNNY right... in their records it says my device is still locked, but that that's not really accurate, and that it should be unlocked.
However, I have Red Pocket's SIM in my phone. And I can place and receive calls/texts. Spectrum and Red Pocket both use CDMA, so that makes sense to me. But since I am routing through Spectrum still, and I am unable to Add Red Pocket's Access Point Name in my phone, I cannot connect to Data / LTE.
From what I've explained here, do you all feel like my device is truly unlocked?
What is the best way for me to bypass this? How do I get my phone to switch from Spectrum's Access Point Name to Red Pocket's Access Point Name so that I can access Data/LTE ??
Thank you for taking the time to read my plight, and I appreciate any assistance anyone can give me with this.
I am not sure if attempting to root my phone or messing around with those kinds of settings will fix anything. I am not familiar with how to do that, but I will try anything at this point.
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
Medfordite said:
I have the A20 under MetroPCS still locked to their network. I can add APN's to it. So not sure why you are having this problem.
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My thoughts exactly. Very strange why I am not able to add APNs.
I talked to a Samsung representative who suggested that it is probably either a software issue or the firmware installed by Spectrum.
When I told the Samsung representative that they assured me that my phone is unlocked (although I don't believe they even know what they're talking about since it is listed as locked in their system), he even went as far as to say that my device may be SIM unlocked, but they may have installed some sort of firmware on their phone that locks the Access Point Name to their server forcing the user to stay with them. Thus the phone will be able to take a new SIM, but it won't do the user any good since the firmware installed on the phone will not allow the user to connect to any other provider's Access Point.
I asked the Samsung representative if it was even legal for them to do that? He said it wouldn't surprise him as corporate giants such as Charter try to monopolize markets. He then went on to tell me that Charter took over as the internet provider in his area about a year ago and no longer has any other internet service providers in his area to choose from.
But again, I don't know if this is actually the case. But does anyone have any thoughts about what is going on or any suggestions as to what other things I can try to do to get connected to my new provider?
A quick update in case anyone in the future is wondering about my issue.
So after talking with another Spectrum customer service representative I have discovered that although my device was SIM unlocked over 2 weeks ago, my device is still carrier locked. They put an initial request for a carrier unlock over 2 weeks ago. Then after calling technical support a few days after that they had put in another request for the carrier unlock. A couple of days ago the representative I talked to went through all of the previous activity logs with my phone and discovered that the carrier unlock kept getting stuck on the end process of unlocking. He opened up another case for me (this will be the fifth ticket created for my account), but I expressed my concerns and doubts with him that it will accomplish anything.
I explained to him that if the issue can not be resolved on their end that I am pretty much out of luck. Since I have discovered on several forums that the Samsung A20 US version cannot be rooted, so there is no way to unlock the bootloader and install Samsung factory firmware to bypass the carrier locked APN on my own. I explained to him that if there was a way for me to do it I wouldn't even be calling, and I would have fixed the issue myself. However, since I am pretty much out of ideas to get my phone to work with my new carrier on my own and Spectrum can't seem to figure out how to carrier unlock my device even though they are LEGALLY REQUIRED to do so, that I am pretty much just about to give up and sell this device as a carrier locked phone on Swappa. He said yeah that's probably what I would do too at this point..
I said LOL, yeah but the problem there is I spent over $200 on this phone that I was only able to use for 2 months, and if I go that route I will likely only be able to get $50 for it.
He said yeah I can understand that that's frustrating, but I really don't see any other options you really have.
They also refuse to provide me with any sort of compensation even though clearly the mistake is on their end.
Bottom line.
NEVER BUY A PHONE FROM CHARTER / SPECTRUM.
Considering their business practices I would never buy phone service / internet service / any service they offer in the future, and would highly advise everyone else from ever purchasing anything from them in the future.
I remember reading about this years ago. Supposedly a LG tmo device could get re-locked if you mess around with flashing, or crossflashing.
Anyone had that issue with the V60?
Also; would you recommend this, or another US variant for use in EU?
PS: Talking about network unlock of course.