unusual behaviour with my s6 edge - Galaxy S6 Edge Q&A, Help & Troubleshooting

Hi, I really need help with my s6 edge (UK unlocked), not rooted, android 7.0
My s6 edge was fine no problems (except that it could not fast charge even after changing port also cannot use file transfer method via usb. idk why) until 2 weeks ago. All of a sudden my S6 edge started to restart for absolutely no reasons and Most apps just crash instantly.
The screen also becomes weird (like changes colour on parts of the screen or goes black etc when using the phone). Also the speaker, even if the phone is on mute and I play a media file or watch like a twitter video it will screech. When i use headphones the audio also becomes corrupted (not all the way through, just parts). Though the phone speaker at the top is fine for calling for sim calls not for whatsapp calls.
I have tried hard resetting the phone too, same result. Please help asap. thanks

Sheikh._1 said:
Hi, I really need help with my s6 edge (UK unlocked), not rooted, android 7.0
My s6 edge was fine no problems (except that it could not fast charge even after changing port also cannot use file transfer method via usb. idk why) until 2 weeks ago. All of a sudden my S6 edge started to restart for absolutely no reasons and Most apps just crash instantly.
The screen also becomes weird (like changes colour on parts of the screen or goes black etc when using the phone). Also the speaker, even if the phone is on mute and I play a media file or watch like a twitter video it will screech. When i use headphones the audio also becomes corrupted (not all the way through, just parts). Though the phone speaker at the top is fine for calling for sim calls not for whatsapp calls.
I have tried hard resetting the phone too, same result. Please help asap. thanks
Click to expand...
Click to collapse
First thing to do would be back up and then do factory reset. See if that helps

Related

[Q] Galaxy S3 lockscreen hang and also unresponsive blackscreen

Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz

[Q] No sound problem upon sharp vibration (tap) vanilla NK1 - hardware or software

I've been living with this problem for quite a while so there is a lot to say. I can't stand it anymore & consider installing custom ROM, but before that I'd like to get the opinion of more experience ones if this might be a software glitch (corrupted ROM) or actually there are some hardware issues (if so I should give it back under warranty first). If there is a simple fix / another brilliant "feature" to switch off I would extremely thankful for your help
Story:
phone Verizon S4 i545 bought directly from the carrier in Aug'14
initially worked like a charm, rooted, living the dream
first update - the infamous "broken one" making phone supper sluggish and freezing all the time; also lost root; had to do full wipe which fixed it.
another "small" update - main change is that now I see unlocked padlock at the boot screen (guess b/c of long gone root) & unable to check the KNOX counter in download mode
my current version is VRUFNK1 and that's when my current problem started.
Symptoms - all I've observed so far
Quite often during making sounds (music, game, alarmclock, even caller) all the sounds dissappear. Totally silent even though phone is not in silent mode nor the app crashed (music soft continues playing the song, call still on but neither I can hear other side nor they can hear me, no sound on recorded video). The reboot doesn't help.
What actually brings the sounds back is system notification or repetitive start-stop the music app (not the song play-pause) until it finally brings the sound back.
If I decide to reboot there is sound on Verizon logo boot screen, but the phone gets back to the muted state after booting to main screen. Furthermore, sometimes after reboot it becomes supper sluggish and freezes for couple seconds whenever any kind of sound is supposed to be played.
I found that this behavior is triggered by a stronger tap (or any other vibration like running) on the upper part of the body.
Some apps seems to be more prone that the others (Endomondo w/ GPS on, game "Deck Heroes")
At the moment of loosing the sound I can a "scratchy" digital noise for a fraction of a second. It sounds familiar to when the mp3 is corrupted.
Phone have never actually fallen, but cannot rule out some generic physical damage inside
Things I've tried & failed to fix the issue:
full wipe (again)
all the samsung rubbish switched off, no motion / gesture control, no smart screen etc
"now google" detection disabled
safe mode
safe mode + all connectivity off
no sd-card (never had one)
Thank you very much for your help!
Let me know if there is anything else I can provide to aid the solution of this problem

My Galaxy S3 - GT-i9300 Keeps restarting at regular intervals

Hi everyone,
My Samsung Galaxy S3 (GT-i9300) is 3.5 years old and is currently running latest Official CM 13 Nightlies ROM. Since last week, it is showing a complaint. My phone restarts at regular intervals. Most of the times, I do not let the phone discharge completely and so the android uptime will show even 15 or more days. But right now, my phone is unable to keep it running up itself for not more than two hours. Whenever I check my phone's uptime, it does not show more than 2 hours. This restarting occurs mainly when the screen is off. But when I work on the phone such as browsing or calling or watching videos, it restarts very rarely. Also sometimes, when I check my phone, it shows no network although full coverage is available in my area. At the same time, my phone will be having no sound at all (no keypad tone, no ear speaker sound, no loud speaker or music sound etc). At that time, sound will not be available even in the head phones also. Network and sound comes back after few minutes, but the issue occurs in regular intervals.. Sometimes the problem will be with network only and sometimes there will be no network and no sound. This network and sound issue started occurring at the same time when the restarting issue began.
Steps Tried :
1. I have completely factory reset my phone. I have erased system, data (including internal storage), cache and dalvik cache partitions and re-flashed most android versions (cm 11, 12 and 13) including my samsung stock jellybean rom. All roms are working in my phone. But this restarting issue occurs in all roms (even when no additional apps are installed, sim card and memory card are removed)
2. I have changed the battery and this issue (restarting and no network/sound) occurs in new battery also.
3. I have removed all connections from mainbaord which can be removed by hand except the display connector. (Removed front camera, back camera, sim/memory card tray connector, speaker/earphone jack connector, volume button connector etc) and kept the phone on. But the restarting issue still occurs.
Can anyone suggest me any solution?

Bluetooth Issues after root

I rooted my phone a month or two ago using odin and TWRP recovery, and I also flashed a new rom (Resurrection Remix 6.0.1). I have since had constant issues with my bluetooth headphones, which are the only bluetooth device i use with this phone. I have searched online and looked at many forums but I couldn't find very much information to help me. My issue is that there are random times where the audio from my headphones gets very choppy and unintelligible, kind of like static. It only occurs for a few seconds though, then everything resumes perfectly fine. Another big issue I have is that when I wake the screen, the same audio choppyness will occur and it will usually stay like that on the lockscreen, and when I unlock my phone, it goes away after a bit. My phone will also randomly show the message "Bluetooth messenger has stopped working" sometimes, usually after my phone is unlocked after a while of not using it. I have turned off my phone's doze function, cleared the cache many times, and factory reset it to no avail. Hope you guys can help.

Strange feature on Instagram

Hi all, first of all... I am posting this here because I've discovered this "feature" via my S10, but it probably isn't necessarily a S10 feature. It just never happened with my S7 and my work iPhone doesn't replicate it either.
Right, so if you open a private message/conversation on Instagram and with your screen on, flip the phone with the screen facing down, it will start recording audio (you will notice a little vibration if you have vibrations activated).
The behaviour gets even weirder if you keep your phone facing down long enough before you turn it again... as the screen stays completely switched off but the app still records audio. It takes a few tries to turn the screen back on. However, if you turn the phone again shortly after the vibration, it will flash back on again.
Anybody noticed this before? Is quite unusual and I cannot really tell why this is even a feature... other than secretly recording a conversation?
Huh, just tried it and you are totally right. I'm guessing it's a bug. I never send direct messages on instagram but that definitely seems like it could be a big problem. I tried a quick google search and couldn't find anything about it either.
It's so you can put your phone up to your face (like if you had a phone call) it will record an audio message for you automatically. It's doing what it is supposed to but it does make sense to be a little bit worried about this. Instagram should implement some way to disable this feature.
Its like the same on whatsapp when you listening to an voice message and And tilt your phone in your hand as if you were on the phone it will be black too thats a stupid function in the s10

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