V30+ Dropping Bluetooth - LG V30 Questions & Answers

My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.

It happens to my V30+ as well. My gfs iPhone and my old LG G5 work fine but idk why it does this.
Sent from my LG-LS998 using Tapatalk

I have had continual BT problems on my V30. The first one I had had constant dropouts - BT usually stayed connected but sometimes disconnected. I got a replacement and it has the same problems, only not quite so bad. BT still drops out for like half a second but it hasn't disconnected at all. Very irritating when trying to listen to music.

Is it better when you disable summer of the other radios such as WiFi, mobile, data, NFC, etc (if you can). Sometimes other radios supposedly interfere with Bluetooth. But I know sometimes it is just because the Bluetooth radio isn't very good. My older HTC M8 had better Bluetooth radio than HTC 10 and would always grab any Bluetooth device before the 10, which was a shame.

fakecharles said:
My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.
Click to expand...
Click to collapse
Are you using the Tile App? This was really messing with my Bluetooth and causing a dropped signal

I'm not using the Tile app.

Related

[Q] random Bluetooth disconnects?

So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
The only bluetooth device that I use is a bluetooth full face helmet on my bike. I will get random disconnects, but I had thought that this was due to the bluetooth radio in my helmet being of only so so quality.
well, this never happened with my evo4g, so I am suspicious that the BT radio isnt as good as the one in the e4g was
wase4711 said:
So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
Click to expand...
Click to collapse
I paired it with my Camry's hands free system yesterday and haven't seen any BT disconnects so far. You may have a defective phone.
I have connected to my Handfree in my '09 Lancer and didn't experience any disconnects for 12 hours straight. I also have a Nokia BH-503 and it never disconnects either. Maybe get a replacement phone?
Others are having bluetooth issues as well, mine takes the form of music skipping.
http://forum.xda-developers.com/showthread.php?p=16008951
You are not alone.
For me it runs better than the EVO 4G. But it does occasionally disconnect. But never in the middle of a call. I'm using an old Sony HeadSet.
One trick I used to use on marginal connections over bluetooth was to try pairing it at the maximum distance you can. It *MAY* choose a better channel. Sometimes you have to clear out the history of the old channel or it may reuse that. Only way I know to clear it is factory reset.
Has anyone tried the phone with one of those high priced Bose Bluetooth headsets?
The random disconnects with the Jawbone Era are really annoying to me, but, if its the phone, and not the headset, thats a different issue.
I've already replaced one evo3d due to random rebooting, so I don't want to have to try to replace it again..
thanks
I have a blu ant. And music and call quality are great. No disconnects at all. Have you tried Bluetooth with a different model??? Might just be the unit itself.
Locked & Loaded
Just bought a Q2 Blueant, so here's hoping I can get it to work right!
You should have no probs at all. They make quality Bluetooths.
Locked & Loaded
I had this exact same problem on my EVO 4G. Still happens on the 3d. I have used many different Bluetooth handsets to no avail. Doesn't happen as often with the 3d but it is maddening, because it seems like once it starts it does it all day, and many times right when I am answering a call.
Sent from my PG86100 using XDA Premium App
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
I am having the exact same problem. My bluetooth goes into headset mode when I answer the phone or make a phone call, which pisses off me and the person I'm calling because we can't hear each other and I have to hang up and call them back... Really frustrating
Sent from my PG86100 using XDA Premium App
wase4711 said:
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
Click to expand...
Click to collapse
Yup. My wife and I own them. Imo you really can't get to much better.
Locked & Loaded
I didnt have hardly any bluetooth problems with mine, my girlfriends, or my best friends og evo's. I upgraded to the 3vo and was having the disconecting issues and my phone would randomly reboot and then freeze while bluetooth streaming (Thats really the only bluetooth I use) so I took it back and ended up buying a 3vo out right. Still have the same issues. Its probably a software bug and will hopefully be fixed in a later update or custom rom
ive been having problems with my lg headset and disconects.. re connects.. took it in to the sprint store, they ran tests on it and it failed both radio tests that they did.. getting a new one tomorrow.. for those that are getting random disconects.. and a lot of droped calls.. have your radios checked out at the sprint service centers... it could be a bad phone.. (sadly.. im getting a refer 3vo back.. **sighs**)

[Q] issues with headphone jack, mobile network connection, and mms

I've had the amaze for two weeks now and for the most part love it aside from a few nagging issues.
1) Headphone jack is sensitive to movement (music will cut in and out sometimes if i am walking with it in my pocket)
2) Can't receive pictures. (I've set up my mms to have a max size of 3500k but still not able to receive anything)
3) My signal will cut out randomly for minutes randomly even in places that i usually have full bars. It doesn't just say no signal but my "mobile network" option says its off and its greyed out so i can't try to turn it back on.
Any one else having these issues or have any suggestions? thanks.
dmonkified said:
I've had the amaze for two weeks now and for the most part love it aside from a few nagging issues.
1) Headphone jack is sensitive to movement (music will cut in and out sometimes if i am walking with it in my pocket)
2) Can't receive pictures. (I've set up my mms to have a max size of 3500k but still not able to receive anything)
3) My signal will cut out randomly for minutes randomly even in places that i usually have full bars. It doesn't just say no signal but my "mobile network" option says its off and its greyed out so i can't try to turn it back on.
Any one else having these issues or have any suggestions? thanks.
Click to expand...
Click to collapse
I have issue 3 sometimes. No solution yet.
Sent from my Dell Streak 7 using xda premium
Update.
1) The headphone issue of the sound cutting in and out only occurs with some headphones, so I'll just need to find a pair that work fit perfectly I guess. But it made still need to be fixed by sending it in.
2) After calling in, Telus tech support were able to work there magic and fixed the MMS problem. They said it sometimes happens when a new phone is just activated.
3) As for the signal, I found out that these new 3g, 4g phones only use the HSPA+ networks and cannot use the 2g (CDMA/ GSM) network to save battery. The 2g option is there to be used when roaming they said. That doesn't solve the random loss of signal but it has occurred for a while now so hopefully it won't happen much more. Hope this helps anyone else that might be having the same issues.
The only issue I have is the case that Tmobile provided, the hole for a typical headset and power/usb was too small.
I ended up getting the ibeats from beatsaudi. Sound awesome and fit fine, the only issue I'm having with those is the buttons for vol up/down/call dont work due to the fact thats its made for iphone. But other than that their awesome.
Maybe i'll try those on for size. Hopefully i'll find some cheaper ones that work though in the meantime because those aren't cheap.
Bose on ear headphones are amazing.
Sent from my LG-P999 using XDA App
Amazing as in amazingly bad for the price. I'd Recommend AKG or Sennheiser. Failing that even some V-Moda's would be a good deal. Personally I use Custom made triple driver In Ear Monitors, and the Amaze, with the DSP running, is extremely good indeed soundwise. FAR better than the Ipod Touch I sold.
dmonkified said:
Update.
1) The headphone issue of the sound cutting in and out only occurs with some headphones, so I'll just need to find a pair that work fit perfectly I guess. But it made still need to be fixed by sending it in.
2) After calling in, Telus tech support were able to work there magic and fixed the MMS problem. They said it sometimes happens when a new phone is just activated.
3) As for the signal, I found out that these new 3g, 4g phones only use the HSPA+ networks and cannot use the 2g (CDMA/ GSM) network to save battery. The 2g option is there to be used when roaming they said. That doesn't solve the random loss of signal but it has occurred for a while now so hopefully it won't happen much more. Hope this helps anyone else that might be having the same issues.
Click to expand...
Click to collapse
SECOND UPDATE
Turns out my headphone jack was defected, so I exchanged it for a new amaze, and so far so good.
As for the network connectivity, for TELUS users we don't have the option of 2g, so when I had the settings as wcdma/gsm my guess is the phone was trying to connect to the gsm network but when it couldn't connect it left my phone unconnected to any network. So far with the settings as wcdma only I haven't had any issues. I will see if this will stand the test of time.
I am having 2 of the problems you listed.
On the bus this morning, not only was it cutting out, but completely disconnecting and stopping the playback. As i put my hand in my pocket, I hit the play button and offensively heavy drum n bass started blasting. So good external speaker from what I can tell
I find I will have full coverage, and my texts will not go through. I will try out wcdma only and see if that helps.
I haven't tried receiving picture messages yet... :/
I guess I will pop by Wind on my lunch break and see if the headphone jack problem happens on another phone.
Make that all 3 issues :/
phoenixdown said:
I am having 2 of the problems you listed.
On the bus this morning, not only was it cutting out, but completely disconnecting and stopping the playback. As i put my hand in my pocket, I hit the play button and offensively heavy drum n bass started blasting. So good external speaker from what I can tell
I find I will have full coverage, and my texts will not go through. I will try out wcdma only and see if that helps.
I haven't tried receiving picture messages yet... :/
I guess I will pop by Wind on my lunch break and see if the headphone jack problem happens on another phone.
Click to expand...
Click to collapse
definitely take it in sooner than later to see about the headphone jack, because although they don't always advertise most companies have a 30 day grace period where you can just trade it in the store for a new one instead of shipping it off and waiting weeks for htc to look at it.
Some people say that some phones are just going to be defected since they are so new, so hopefully if you swap it the new one will work good like mine did.
Ask the tech person to do some initialization for your phone that should be able to receive mms afterwards.
As for the connectivity mine still loses signals from now and then, I guess i'll just have to live with it for now and avoid those areas as much as possible. Good luck
I tried the headphones that came with the phone and they work fine, so I guess I just have to be careful which headphones I use, and try out any before I buy them.
I went in to ask about the MMS, and learned my "unlimited everything" plan didn't have MMS... odd. I should still receive them when someone sends them, and I don't. They told me to go to another location *sigh*.
Update on the loss of signal problem, it only happens when I'm in my basement. I had someone call me while I had 3 bars, and I got a text saying I was about to have roaming charges. I think this has more to do with my provider than the phone. To combat this, I'm just going to leave my phone upstairs and access it from my laptop when I'm in the basement. I'm having problems rooting my phone, though... but that's for a different thread.
phoenixdown said:
I tried the headphones that came with the phone and they work fine, so I guess I just have to be careful which headphones I use, and try out any before I buy them.
I went in to ask about the MMS, and learned my "unlimited everything" plan didn't have MMS... odd. I should still receive them when someone sends them, and I don't. They told me to go to another location *sigh*.
Update on the loss of signal problem, it only happens when I'm in my basement. I had someone call me while I had 3 bars, and I got a text saying I was about to have roaming charges. I think this has more to do with my provider than the phone. To combat this, I'm just going to leave my phone upstairs and access it from my laptop when I'm in the basement. I'm having problems rooting my phone, though... but that's for a different thread.
Click to expand...
Click to collapse
You got headphones with your phone?
nguyendqh said:
You got headphones with your phone?
Click to expand...
Click to collapse
Yeah, I noticed on engadget the phone didn't come with them either. I guess Canadians get headphones?

Bluetooth Headset issues

Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot, it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Pr0f0und said:
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Click to expand...
Click to collapse
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
ShermCraig said:
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
Click to expand...
Click to collapse
Good point. I'm almost positive it's an issue with the phone because I've used the same bt headset (Samsung HM3300) with my HTC One and LG G4 (this is my third HM3300. I keep losing them lol so the one I'm using is actually almost new).
Whether it's this specific phone or actually the V10 model, I can't tell, but I'm leaning towards the latter. Not sure it's worth exchanging the phone since I've spent hours setting it up already lol. But maybe I'll get to the point where I can't take it any more because I rely heavily on using my bt headset.
Actually between these posts, I plugged in my charger and walked 15 feet away and my bt signal was fine. But as soon as it goes in my pocket, the signal gets choppy. I dunno.
Thanks for my first like! ?
I also have a Sony SBH-80 headset and it worked with no problems connected to my Note 4. I just got my V10 on 11/1 and have had several issues with my SBH-80 connected. Sometimes when talking through my headset voices sound "electronic" and I cannot even get the phone to show disconnected from the headset when the headset is turned off. I also cannot manually disconnect. I have to reboot the phone. I'm not sure when is going on here but its about to drive me crazy. I also have a pair of LG Infinims that I have not yet paired. I am going to par them tomorrow and see if I have the same issue but I like my SBH-80s much better and hope that LG fixes the issue. Hopefully they will roll out an update to fix the bluetooth issues that I have been reading about in the forums.
ShermCraig said:
Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot [reboot what?], it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
Click to expand...
Click to collapse
I have HBS-730, and I've had some luck rotating the phone 180 degrees in the pocket - upside down. The way I see it, it brings the sensor ~15 centimeters closer to the ears. If that does not help, usually restarting the headset helps.
And I just got this new phone too.....
Well...this is disappointing. After reading thru this thread and others, I can now confirm that it definitely is my new LG V10 having BlueTooth Connectivity Issues. I paired it to my Samsung Level BT headset and when I put my V10 in my back pocket, my front pocket or my jacket pocket, the sound begins to Sputter and Crackle and Pop. When I take the V10 out of my pocket and hold it in my hand, the audio plays just fine. It's winter time in NYC and I cannot walk these streets holding my phone in my exposed hands to hear my music clearly. Really upset now with this LG V10....and I was just beginning to settle in with it too. I did a little research and found a possible solution. I intend to test it on my subway ride to work....
How to fix LG V10 Bluetooth issues:
Turn on the LG V10
Go to home screen and select the app icon
Then select on the settings icon
Browse for the Application Manager
Display All Tabs by swiping either right or left
Select on Bluetooth
Select to stop it forcefully.
Now clear the cache
Select clear the Bluetooth data
Select Ok
Finally restart the LG V10
If the steps above don’t work, try performing a wipe cache partition on your LG V10. After that, try to connect the LG V10 with another Bluetooth device in range and it should work. These instructions should be able to solve any Bluetooth problems you have on your LG V10.
And here's the link to the Wipe Cache Partition incase the the BT Fix didn't work:
recomhub.com/blog/lg-v10-how-to-clear-the-cache/
Happens with my Earpiece also. Gonna try above. Thanks

Wifi and Bluetooth randomly dropping out

So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
For me the Mobile Connection Drops every few seconds.....No Network...4G TLE with 5 Bars.......No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars.....No Network...4G TLE with 5 Bars...
Got my My LG G5 from T-Mobile... After 3 days the phone has been overheating, and every 10 seconds it drops Mobile Connection...I went through a plethora of tests with T-Mobile Support and they determined that I need a replacement device...so waiting for the replacement...One other thing, I notice this happened after calling T-Mobile to Unlock the device...So not sure if there is any correlation between my issue and T-Mobiles Unlock App, T-Mobile said the two were not related.
WiFi is unstable for me, too. Disconnects randomly every hour or so. I mostly notice it when casting to my Chromecast. I have to reconnect to the app in order to regain control. I've tried multiple routers, and the problem is reproducible with both. Bluetooth hiccups, too, but never fully disconnects. I haven't noticed that the WiFi and Bluetooth disconnects coincide. Mine is AT&T branded.
I've got a similar issue, only the wifi is fine most of the time, but Bluetooth skips every few minutes and has completely dropped twice. I'm exchanging my device tomorrow to see if that fixes it. I also got a crap battery as well. Kinda disappointed with this $700 purchase.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
Click to expand...
Click to collapse
Me too, i disappointed
Okay so, I've only managed to reproduce it on 5GHz networks. It doesn't seem to drop out on the 2.4GHz band. Bluetooth doesn't drop out either.
Scrap that, just happened again at work on a 2.4GHz connection. Hopefully it's just a software bug that will be fixed in a later patch.
I have 5Ghz wi-fi at home and it's been rock solid. Have also had no issues with bluetooth. Hope you get it figured out.
Both bands Wi-Fi & BT rock solid for me too. The BT in particular seems much stronger than my 6P which had occasional drop outs even at close range.
Sent from my LG-H850 using Tapatalk
I notice that it reports "Avoiding poor connection" in the WiFi menu when it's disconnected. I'm sitting in the room with the router, so maybe the "poor connection" detection is too aggressive.
Mine just starting dropping WiFi while the screen is off, I check the settings and everything is setup right it just started to happen today. I would F/R the phone and see if that helps
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
xbenjii said:
So I've noticed that randomly throughout the day my phone will randomly disconnect from Wifi and Bluetooth. It always drops both at the same time then reconnects.
Has anyone else had this problem?
Click to expand...
Click to collapse
Mine also does this and seems to be getting worse also vibrations have also stopped all together
I can't even get through 1-2 songs on bluetooth before it disconnects and plays through my phone speakers... it has zero issues connecting in the first place and sounds fine, but then just drops.
I do have pretty unreliable wifi at home so I'm playing some music with wifi switched off to see if it could somehow be related to wifi dropping, but these songs I'm playing are cached to my phone from Play Music so that'd seem weird to me..
Also wondering if hardware and distance has an issue with it. I had it 2-3 yards away from my bluetooth shower speaker when it disconnected. I'm playing it right next to it now and so far into song 2 with no issues. I've never had this issue with my G4, which is a bummer, because that phone was a piece of junk that my G5, otherwise, outclasses in every possible way.
To update, the Bluetooth issues absolutely seem to be linked to wifi drops, at least from my testing. Even playing local media, I noticed both dropped at the same time, but I played through 5 songs with my wifi toggled off and not a single problem.
Those of you with issues in the car, is your wifi toggled off completely? I'm wondering if it's affected by having wifi on, or just by a random wifi drop.
I've had wifi issues with every Android phone I've owned since IPv6 became normal in home routers. I blame Google for refusing to use DHCPv6, the most widely used dynamic network addressing protocol, instead using some weirdass protocol called RDNSS which NOBODY uses. I've found the best fix is to ensure your router is set to stateless autoconfiguration for IPv6, but it doesn't fix it completely. Those who have a router that can shut v6 off, try it out. Xfinity doesn't let you.
I will say my g4 behaved the exact same way on wifi, but I don't remember Bluetooth having issues. I don't use it much, though, since I have an AUX in my car and Chromecast music.
Having the same issue as well. Fought with sprint for weeks and went through a few replacements in that time... Got the G5 as a free upgrade and it's doing the same thing. Done with LG devices...
Yes, and I just made a thread about it. Oops. Anyone try resetting phone? I'm about to but that's a pain having to bring it all back and make sure I back everything up.
WIFI Problem
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
Click to expand...
Click to collapse
Has anyone managed to solve it?
Kinolay said:
I exchanged mine for a new one, and the WiFi connection remains inconsistent.
Click to expand...
Click to collapse
That is not promising as I've had this issue since day one hoping an update would solve it to no avail trying to avoid getting a replacement.
My last phone did the exact same thing. For 2 years. Also constantly closing apps I was using, freezing, and my keyboard would disappear frequently. It did it from Day 1. It was a nightmare.
Finally got a new phone (and moved up to Marshmallow,) and the drops have started happening after less than 1 week. They really need to find out what's causing this!

LG g5 a2dp problems?

So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Sounds like you got one of those 1% failures. Better swap it out!
Definitely.....I have same issue with first phone....now on second and evrythig is good
Sent from my LG-H830 using XDA-Developers mobile app
straxxus said:
So I bought a g5, and I'm loving it so far. Except for 2 things:
A. I seem to have received a bad battery with my phone, as it doesn't charge all the way on a non quick charge charger, and if I reboot, I lose about 10-20% battery regularly.
B. If I use my Bluetooth headphones (Sony mdr-zx770bn) in a2dp mode, I get random skips and drops of signal. Very annoying when listening to music. This happens with both my headphones and my Bluetooth car stereo. It's not location based, as it happens at work and at home.
I think I may have got a bad phone, because when it drops the Bluetooth signal, it drops both wifi and mobile data as well.
Anyone have similar problems or suggestions? I really don't want to have to exchange the phone, because I ordered it online so it'd be a pain to do.
Click to expand...
Click to collapse
I have similar problem with A2DP streaming - random drops of sound every few minutes. No problem with other sources (I used many other phones before) . Additonally sound (voice) during calls is distored. This is so annoying. Apart from that issues G5 seems to be great phone.
Did you manage to solve the problem? Swap, other way?

Categories

Resources