[Q] random Bluetooth disconnects? - HTC EVO 3D

So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!

The only bluetooth device that I use is a bluetooth full face helmet on my bike. I will get random disconnects, but I had thought that this was due to the bluetooth radio in my helmet being of only so so quality.

well, this never happened with my evo4g, so I am suspicious that the BT radio isnt as good as the one in the e4g was

wase4711 said:
So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
Click to expand...
Click to collapse
I paired it with my Camry's hands free system yesterday and haven't seen any BT disconnects so far. You may have a defective phone.

I have connected to my Handfree in my '09 Lancer and didn't experience any disconnects for 12 hours straight. I also have a Nokia BH-503 and it never disconnects either. Maybe get a replacement phone?

Others are having bluetooth issues as well, mine takes the form of music skipping.
http://forum.xda-developers.com/showthread.php?p=16008951
You are not alone.

For me it runs better than the EVO 4G. But it does occasionally disconnect. But never in the middle of a call. I'm using an old Sony HeadSet.
One trick I used to use on marginal connections over bluetooth was to try pairing it at the maximum distance you can. It *MAY* choose a better channel. Sometimes you have to clear out the history of the old channel or it may reuse that. Only way I know to clear it is factory reset.

Has anyone tried the phone with one of those high priced Bose Bluetooth headsets?
The random disconnects with the Jawbone Era are really annoying to me, but, if its the phone, and not the headset, thats a different issue.
I've already replaced one evo3d due to random rebooting, so I don't want to have to try to replace it again..
thanks

I have a blu ant. And music and call quality are great. No disconnects at all. Have you tried Bluetooth with a different model??? Might just be the unit itself.
Locked & Loaded

Just bought a Q2 Blueant, so here's hoping I can get it to work right!

You should have no probs at all. They make quality Bluetooths.
Locked & Loaded

I had this exact same problem on my EVO 4G. Still happens on the 3d. I have used many different Bluetooth handsets to no avail. Doesn't happen as often with the 3d but it is maddening, because it seems like once it starts it does it all day, and many times right when I am answering a call.
Sent from my PG86100 using XDA Premium App

so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..

I am having the exact same problem. My bluetooth goes into headset mode when I answer the phone or make a phone call, which pisses off me and the person I'm calling because we can't hear each other and I have to hang up and call them back... Really frustrating
Sent from my PG86100 using XDA Premium App

wase4711 said:
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
Click to expand...
Click to collapse
Yup. My wife and I own them. Imo you really can't get to much better.
Locked & Loaded

I didnt have hardly any bluetooth problems with mine, my girlfriends, or my best friends og evo's. I upgraded to the 3vo and was having the disconecting issues and my phone would randomly reboot and then freeze while bluetooth streaming (Thats really the only bluetooth I use) so I took it back and ended up buying a 3vo out right. Still have the same issues. Its probably a software bug and will hopefully be fixed in a later update or custom rom

ive been having problems with my lg headset and disconects.. re connects.. took it in to the sprint store, they ran tests on it and it failed both radio tests that they did.. getting a new one tomorrow.. for those that are getting random disconects.. and a lot of droped calls.. have your radios checked out at the sprint service centers... it could be a bad phone.. (sadly.. im getting a refer 3vo back.. **sighs**)

Related

[Q] issues with headphone jack, mobile network connection, and mms

I've had the amaze for two weeks now and for the most part love it aside from a few nagging issues.
1) Headphone jack is sensitive to movement (music will cut in and out sometimes if i am walking with it in my pocket)
2) Can't receive pictures. (I've set up my mms to have a max size of 3500k but still not able to receive anything)
3) My signal will cut out randomly for minutes randomly even in places that i usually have full bars. It doesn't just say no signal but my "mobile network" option says its off and its greyed out so i can't try to turn it back on.
Any one else having these issues or have any suggestions? thanks.
dmonkified said:
I've had the amaze for two weeks now and for the most part love it aside from a few nagging issues.
1) Headphone jack is sensitive to movement (music will cut in and out sometimes if i am walking with it in my pocket)
2) Can't receive pictures. (I've set up my mms to have a max size of 3500k but still not able to receive anything)
3) My signal will cut out randomly for minutes randomly even in places that i usually have full bars. It doesn't just say no signal but my "mobile network" option says its off and its greyed out so i can't try to turn it back on.
Any one else having these issues or have any suggestions? thanks.
Click to expand...
Click to collapse
I have issue 3 sometimes. No solution yet.
Sent from my Dell Streak 7 using xda premium
Update.
1) The headphone issue of the sound cutting in and out only occurs with some headphones, so I'll just need to find a pair that work fit perfectly I guess. But it made still need to be fixed by sending it in.
2) After calling in, Telus tech support were able to work there magic and fixed the MMS problem. They said it sometimes happens when a new phone is just activated.
3) As for the signal, I found out that these new 3g, 4g phones only use the HSPA+ networks and cannot use the 2g (CDMA/ GSM) network to save battery. The 2g option is there to be used when roaming they said. That doesn't solve the random loss of signal but it has occurred for a while now so hopefully it won't happen much more. Hope this helps anyone else that might be having the same issues.
The only issue I have is the case that Tmobile provided, the hole for a typical headset and power/usb was too small.
I ended up getting the ibeats from beatsaudi. Sound awesome and fit fine, the only issue I'm having with those is the buttons for vol up/down/call dont work due to the fact thats its made for iphone. But other than that their awesome.
Maybe i'll try those on for size. Hopefully i'll find some cheaper ones that work though in the meantime because those aren't cheap.
Bose on ear headphones are amazing.
Sent from my LG-P999 using XDA App
Amazing as in amazingly bad for the price. I'd Recommend AKG or Sennheiser. Failing that even some V-Moda's would be a good deal. Personally I use Custom made triple driver In Ear Monitors, and the Amaze, with the DSP running, is extremely good indeed soundwise. FAR better than the Ipod Touch I sold.
dmonkified said:
Update.
1) The headphone issue of the sound cutting in and out only occurs with some headphones, so I'll just need to find a pair that work fit perfectly I guess. But it made still need to be fixed by sending it in.
2) After calling in, Telus tech support were able to work there magic and fixed the MMS problem. They said it sometimes happens when a new phone is just activated.
3) As for the signal, I found out that these new 3g, 4g phones only use the HSPA+ networks and cannot use the 2g (CDMA/ GSM) network to save battery. The 2g option is there to be used when roaming they said. That doesn't solve the random loss of signal but it has occurred for a while now so hopefully it won't happen much more. Hope this helps anyone else that might be having the same issues.
Click to expand...
Click to collapse
SECOND UPDATE
Turns out my headphone jack was defected, so I exchanged it for a new amaze, and so far so good.
As for the network connectivity, for TELUS users we don't have the option of 2g, so when I had the settings as wcdma/gsm my guess is the phone was trying to connect to the gsm network but when it couldn't connect it left my phone unconnected to any network. So far with the settings as wcdma only I haven't had any issues. I will see if this will stand the test of time.
I am having 2 of the problems you listed.
On the bus this morning, not only was it cutting out, but completely disconnecting and stopping the playback. As i put my hand in my pocket, I hit the play button and offensively heavy drum n bass started blasting. So good external speaker from what I can tell
I find I will have full coverage, and my texts will not go through. I will try out wcdma only and see if that helps.
I haven't tried receiving picture messages yet... :/
I guess I will pop by Wind on my lunch break and see if the headphone jack problem happens on another phone.
Make that all 3 issues :/
phoenixdown said:
I am having 2 of the problems you listed.
On the bus this morning, not only was it cutting out, but completely disconnecting and stopping the playback. As i put my hand in my pocket, I hit the play button and offensively heavy drum n bass started blasting. So good external speaker from what I can tell
I find I will have full coverage, and my texts will not go through. I will try out wcdma only and see if that helps.
I haven't tried receiving picture messages yet... :/
I guess I will pop by Wind on my lunch break and see if the headphone jack problem happens on another phone.
Click to expand...
Click to collapse
definitely take it in sooner than later to see about the headphone jack, because although they don't always advertise most companies have a 30 day grace period where you can just trade it in the store for a new one instead of shipping it off and waiting weeks for htc to look at it.
Some people say that some phones are just going to be defected since they are so new, so hopefully if you swap it the new one will work good like mine did.
Ask the tech person to do some initialization for your phone that should be able to receive mms afterwards.
As for the connectivity mine still loses signals from now and then, I guess i'll just have to live with it for now and avoid those areas as much as possible. Good luck
I tried the headphones that came with the phone and they work fine, so I guess I just have to be careful which headphones I use, and try out any before I buy them.
I went in to ask about the MMS, and learned my "unlimited everything" plan didn't have MMS... odd. I should still receive them when someone sends them, and I don't. They told me to go to another location *sigh*.
Update on the loss of signal problem, it only happens when I'm in my basement. I had someone call me while I had 3 bars, and I got a text saying I was about to have roaming charges. I think this has more to do with my provider than the phone. To combat this, I'm just going to leave my phone upstairs and access it from my laptop when I'm in the basement. I'm having problems rooting my phone, though... but that's for a different thread.
phoenixdown said:
I tried the headphones that came with the phone and they work fine, so I guess I just have to be careful which headphones I use, and try out any before I buy them.
I went in to ask about the MMS, and learned my "unlimited everything" plan didn't have MMS... odd. I should still receive them when someone sends them, and I don't. They told me to go to another location *sigh*.
Update on the loss of signal problem, it only happens when I'm in my basement. I had someone call me while I had 3 bars, and I got a text saying I was about to have roaming charges. I think this has more to do with my provider than the phone. To combat this, I'm just going to leave my phone upstairs and access it from my laptop when I'm in the basement. I'm having problems rooting my phone, though... but that's for a different thread.
Click to expand...
Click to collapse
You got headphones with your phone?
nguyendqh said:
You got headphones with your phone?
Click to expand...
Click to collapse
Yeah, I noticed on engadget the phone didn't come with them either. I guess Canadians get headphones?

Anyone having problems with Bluetooth range?

I've got the Motorola s9 stereo Bluetooth headphones and have used them with my EVO 3d photon and e4gt with no problems ever. Suddenly with the Evo lte its losing signal repeatedly. The headphones are on my head, the phone is in my pocket. As soon as I start walking, it starts cutting out. If I stand still its fine again. That's seriously a range of 3 feet max. Are my mesh shorts really that difficult to pass through?
Also my Wifi has cut in and out 3 times while writing this post. Wtf HTC
I have the LG headphones and they skip occasionally and my phone is on my hip in the open. I didn't have the bt headset with any other phone so I can't compare but I would expect it to connect a little better.
Sent from my EVO using xda premium
Sounds like basically the same thing I am experiencing. Make mowing the lawn difficult to use with them. Using the Moto S10s myself
Can successfully stream music to a sony BT base unit located anywhere from 5' to 15' away with full BT signal bars showing. Hope that helps.
Also, rooted with 1st version of Fresh, stock kernel no additional SD (yet)
shawnz28 said:
Sounds like basically the same thing I am experiencing. Make mowing the lawn difficult to use with them. Using the Moto S10s myself
Click to expand...
Click to collapse
More like exactly the same thing. I use mine while mowing.
What's really perplexing to me is that I can have the phone sitting somewhere and can walk away from it probably 10-15 feet and get no disconnects, but heaven forbid I have the phone in my pocket and walk at the same time.
Seems like a longshot, but I wonder if this type of issue can be fixed with a software update.
Anyone find a solution to this problem? I have the exact same issue even after Jelly Bean. Strange thing is if I leave the phone on the counter and walk away I get over 30 ft before losing signal. As soon as I put the phone in my pants pocket or in my lap sitting down the S9s cut in and out. Tried S10s with the same results. My wife also has the EVO LTE and it has the issue as well but not quite as bad. I have to put my hand on the phone to make it cut it and out.
It's definitely the EVO that has the issue. Tried an iPhone and it did not cut out at all in my pocket. Sure wish we had a solution to this. I don't remember my EVO 4G having this issue either.
FlowingAway said:
I've got the Motorola s9 stereo Bluetooth headphones and have used them with my EVO 3d photon and e4gt with no problems ever. Suddenly with the Evo lte its losing signal repeatedly. The headphones are on my head, the phone is in my pocket. As soon as I start walking, it starts cutting out. If I stand still its fine again. That's seriously a range of 3 feet max. Are my mesh shorts really that difficult to pass through?
Also my Wifi has cut in and out 3 times while writing this post. Wtf HTC
Click to expand...
Click to collapse
Are guys rooted and if so what rom are you on? I was thinking about getting some bluetooth headphones but will wait see where this goes.
headpiece747 said:
Are guys rooted and if so what rom are you on? I was thinking about getting some bluetooth headphones but will wait see where this goes.
Click to expand...
Click to collapse
Not rooted, running stock latest official update. So I just called HTC about the issue. Surprise, they just say they must not be compatible with the EVO LTE. I could have sworn they worked fine last summer when I first got the LTE. I only realized the issue after I bought the S10 after Jelly Bean. I think Jelly Bean has caused the issue. S9 does the same thing after Jelly Bean. Guess I'll have to stay with wired headphones until they fix the issue, if they fix it. Disappointing.
Anyone have the Galaxy III with these headphones? Don't want to switch but HTC keeps pushing me in that direction.
With the latest update one of the items was better bluetooth compatibility. Fail. At least with the Motorola S9 and S10 headphones. Now the cutting out is even worse. I can have the phone in my hands 1 foot from the headphones and they cut out. Before the update they did not cut out at all from that distance. Forget about putting the phone in your pocket now.

Complaints on Call Quality

Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Antennagate?
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Click to expand...
Click to collapse
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
sunNsnow said:
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
Click to expand...
Click to collapse
I think there are more than just a few people with this problem. Mine is giving me the same issue. People tell me they can't hear me at all, or I sound like I am stuck in a well, or that I am ignoring them. I've tried a couple of things but to no avail. I believe it has something to do with noise cancellation. I just turned off voice enhancement and voice privacy and it still seems to give me this problem but I am gonna try it out for longer. I am with Verizon. Let me know if you guys have any ideas.
Yes I have noticed that when the phone is right to me ear im ok but a couple of inches away and people say echo or sounds like Im stuck in a wall. I mean weird? has anyone tried a factory reset
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
stevewoodson1 said:
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
Click to expand...
Click to collapse
I have a replacement on the way. thinking it will be the same
We had this problem with the Verizon g2 when it first came out. Tried swapping devices, Sims, and nothing worked. Eventually LG updated the radio which fixed the issue (if I remember correctly).
Sent from my VS985 4G using Tapatalk
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Click to expand...
Click to collapse
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Click to expand...
Click to collapse
+1
In vehicle bluetooth works every time. I had one case where my wife could barely hear me through the phone (we both have the g3) but all other calls have been fine thus far. Hopefully this gets addressed in the first update.
Still An Issue...
Any update on a fix for this?
I just spent a month calling VZ about how people have trouble hearing us (we have two G3s with the same problem). One was replaced and people still have trouble hearing us.
The SG3 was never this bad with calls.
I have not tried my G3 with the Prius Bluetooth, but on every call so far over Verizon or Google Voice/Hangouts the Voice quality whenever I enquired has been reported to be fine.
The only issue I have noticed is that sometimes when I hold the phone right-handed my finger underneath it covers the Mic hole.
Sent from my VS985 4G using Tapatalk
I have a bad habit of bringing the mic away from my mouth at about a 45 degree angle while keeping the phone to my ear. When I do this, I get reports of the echo / can't hear me. Bringing it back to the proper position seems to correct the issue.
I have an ad hoc solution that seems to work so far:
Use the speakerphone while on the call. Totally obnoxious in social settings, but if you're somewhere private, it works.
Turn off Bluetooth. I did this a couple of time no one complained not being able to hear me.
Speaking to Verizon is pretty much useless. One rep did a fancy dance to say this is a software issue and they can't do anything for me at this point.
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
stang2003 said:
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
Click to expand...
Click to collapse
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Rodeojones said:
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Click to expand...
Click to collapse
Thanks for the info Rodeojones.
I suspect it is a software bug.
I "think" I can still take out a protection plan with Verizon so I might do that just in case it gets worse.
I'm trying the BT headset exclusively now to see if that helps or changes things. So far nobody is complaining and also when I use the BT in my car, a crappy Jabra Freeway Speaker thing, nobody seems to complain either which leads me to believe that maybe the mic is doing something odd causing the phone to reduce the audio going out or something.
It certainly is disappointing having a top tier phone that has problems making phone calls.
@stang2003
You've described all the troubleshooting steps I've gone through as well. I am disappointed beyond words. I would at least be happy if there was some affirmation from Verizon or LG that this problem exists, but I'm not going to hold my breath waiting for it....
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Click to expand...
Click to collapse
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
jager420 said:
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
From what I am reading it seems this might be related to Verizon only.
Is anyone having these kinds of problems on a different carrier than Verizon?
I did find a number of threads regarding poor signal strength with the G3. Seems even the EU folks are having these problems.
Maybe both call quality/microphone problems are actually related to a poor radio signal?
Ok, so an entire day using my Blue Ant ancient T1 BT and not a single complaint about fading in and out etc. In fact I was talking to a person on BT and it was fine. I disconnected the BT, did not move the phone which was right in front of me, put it on speaker and within a couple of minutes he was claiming he couldn't hear me, fading in and out etc. I switched to regular ear (no speaker phone) and same thing with fading in and out. I went back to BT and talked for about 10 additional minutes and it was fine.
My preliminary conclusion, and it's really too early to tell, is that it's somehow related to the mic in the phone as BT doesn't seem to have the problem.
Can anyone else confirm this?
Test with BT and see if you get complaints from people on the other end that you are fading etc.

Bluetooth Headset issues

Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot, it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Pr0f0und said:
I just bought the v10 two days ago and I'm experiencing this problem as well. I listen to podcasts while asset work, and when the phone's in my pocket, the signal constantly breaks up. But if it's on the table in front of me or in my hand, it's fine. Very frustrating. Hopefully LG will address the issue in an update soon.
Click to expand...
Click to collapse
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
ShermCraig said:
I wonder if its the headset or the phone? I believe it must be the phone, because past LG phones had bluetooth issues, and I've read where people with this phone are having bt issues with their cars, so I hope that's it. I love the headset - tremendous sound for a bt and awesome battery life!
Just noticed - I gave you your first "Thanks"!
Click to expand...
Click to collapse
Good point. I'm almost positive it's an issue with the phone because I've used the same bt headset (Samsung HM3300) with my HTC One and LG G4 (this is my third HM3300. I keep losing them lol so the one I'm using is actually almost new).
Whether it's this specific phone or actually the V10 model, I can't tell, but I'm leaning towards the latter. Not sure it's worth exchanging the phone since I've spent hours setting it up already lol. But maybe I'll get to the point where I can't take it any more because I rely heavily on using my bt headset.
Actually between these posts, I plugged in my charger and walked 15 feet away and my bt signal was fine. But as soon as it goes in my pocket, the signal gets choppy. I dunno.
Thanks for my first like! ?
I also have a Sony SBH-80 headset and it worked with no problems connected to my Note 4. I just got my V10 on 11/1 and have had several issues with my SBH-80 connected. Sometimes when talking through my headset voices sound "electronic" and I cannot even get the phone to show disconnected from the headset when the headset is turned off. I also cannot manually disconnect. I have to reboot the phone. I'm not sure when is going on here but its about to drive me crazy. I also have a pair of LG Infinims that I have not yet paired. I am going to par them tomorrow and see if I have the same issue but I like my SBH-80s much better and hope that LG fixes the issue. Hopefully they will roll out an update to fix the bluetooth issues that I have been reading about in the forums.
ShermCraig said:
Anyone experiencing coverage issues with a bluetooth headset? I have read that there are issues with bluetooth and automobiles, but hadn't seen anyone have any issues with headsets. I have a Sony SBH-80 and when device is in my pocket, I have breakup. When I reboot [reboot what?], it temporarily works great, but slowly degrades again. It used to be only my back pocket, now even it it's in my front pocket I have issues. I did not have this issue with my G4. Oh, and I'm only 5' 7", so it's not like it is a great distance between my headset and my phone!
Click to expand...
Click to collapse
I have HBS-730, and I've had some luck rotating the phone 180 degrees in the pocket - upside down. The way I see it, it brings the sensor ~15 centimeters closer to the ears. If that does not help, usually restarting the headset helps.
And I just got this new phone too.....
Well...this is disappointing. After reading thru this thread and others, I can now confirm that it definitely is my new LG V10 having BlueTooth Connectivity Issues. I paired it to my Samsung Level BT headset and when I put my V10 in my back pocket, my front pocket or my jacket pocket, the sound begins to Sputter and Crackle and Pop. When I take the V10 out of my pocket and hold it in my hand, the audio plays just fine. It's winter time in NYC and I cannot walk these streets holding my phone in my exposed hands to hear my music clearly. Really upset now with this LG V10....and I was just beginning to settle in with it too. I did a little research and found a possible solution. I intend to test it on my subway ride to work....
How to fix LG V10 Bluetooth issues:
Turn on the LG V10
Go to home screen and select the app icon
Then select on the settings icon
Browse for the Application Manager
Display All Tabs by swiping either right or left
Select on Bluetooth
Select to stop it forcefully.
Now clear the cache
Select clear the Bluetooth data
Select Ok
Finally restart the LG V10
If the steps above don’t work, try performing a wipe cache partition on your LG V10. After that, try to connect the LG V10 with another Bluetooth device in range and it should work. These instructions should be able to solve any Bluetooth problems you have on your LG V10.
And here's the link to the Wipe Cache Partition incase the the BT Fix didn't work:
recomhub.com/blog/lg-v10-how-to-clear-the-cache/
Happens with my Earpiece also. Gonna try above. Thanks

V30+ Dropping Bluetooth

My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.
It happens to my V30+ as well. My gfs iPhone and my old LG G5 work fine but idk why it does this.
Sent from my LG-LS998 using Tapatalk
I have had continual BT problems on my V30. The first one I had had constant dropouts - BT usually stayed connected but sometimes disconnected. I got a replacement and it has the same problems, only not quite so bad. BT still drops out for like half a second but it hasn't disconnected at all. Very irritating when trying to listen to music.
Is it better when you disable summer of the other radios such as WiFi, mobile, data, NFC, etc (if you can). Sometimes other radios supposedly interfere with Bluetooth. But I know sometimes it is just because the Bluetooth radio isn't very good. My older HTC M8 had better Bluetooth radio than HTC 10 and would always grab any Bluetooth device before the 10, which was a shame.
fakecharles said:
My phone is now dropping Bluetooth... Then reconnecting... Then dropping it. It happens with my car stereo and my head phones. I reset the network system but it didn't help. I don't know what to check.
Click to expand...
Click to collapse
Are you using the Tile App? This was really messing with my Bluetooth and causing a dropped signal
I'm not using the Tile app.

Categories

Resources