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So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
The only bluetooth device that I use is a bluetooth full face helmet on my bike. I will get random disconnects, but I had thought that this was due to the bluetooth radio in my helmet being of only so so quality.
well, this never happened with my evo4g, so I am suspicious that the BT radio isnt as good as the one in the e4g was
wase4711 said:
So, lovin' most everything about this phone, but, one annoying thing that keeps happening; I get random bt disconnects with my Jawbone era and my plantronics voyager pro plus.
It happens anywhere, in the car, in the house, outside, so Its not interference from another BT source...
Anyone else getting this or figured out how to stop it?
I've done all the OTA stuff, and I am not temp rooted, no ever tried to be..
thanks!
Click to expand...
Click to collapse
I paired it with my Camry's hands free system yesterday and haven't seen any BT disconnects so far. You may have a defective phone.
I have connected to my Handfree in my '09 Lancer and didn't experience any disconnects for 12 hours straight. I also have a Nokia BH-503 and it never disconnects either. Maybe get a replacement phone?
Others are having bluetooth issues as well, mine takes the form of music skipping.
http://forum.xda-developers.com/showthread.php?p=16008951
You are not alone.
For me it runs better than the EVO 4G. But it does occasionally disconnect. But never in the middle of a call. I'm using an old Sony HeadSet.
One trick I used to use on marginal connections over bluetooth was to try pairing it at the maximum distance you can. It *MAY* choose a better channel. Sometimes you have to clear out the history of the old channel or it may reuse that. Only way I know to clear it is factory reset.
Has anyone tried the phone with one of those high priced Bose Bluetooth headsets?
The random disconnects with the Jawbone Era are really annoying to me, but, if its the phone, and not the headset, thats a different issue.
I've already replaced one evo3d due to random rebooting, so I don't want to have to try to replace it again..
thanks
I have a blu ant. And music and call quality are great. No disconnects at all. Have you tried Bluetooth with a different model??? Might just be the unit itself.
Locked & Loaded
Just bought a Q2 Blueant, so here's hoping I can get it to work right!
You should have no probs at all. They make quality Bluetooths.
Locked & Loaded
I had this exact same problem on my EVO 4G. Still happens on the 3d. I have used many different Bluetooth handsets to no avail. Doesn't happen as often with the 3d but it is maddening, because it seems like once it starts it does it all day, and many times right when I am answering a call.
Sent from my PG86100 using XDA Premium App
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
I am having the exact same problem. My bluetooth goes into headset mode when I answer the phone or make a phone call, which pisses off me and the person I'm calling because we can't hear each other and I have to hang up and call them back... Really frustrating
Sent from my PG86100 using XDA Premium App
wase4711 said:
so far, the Blueant q2 has been perfect; we'll see how it is today, after a full day of phone calls..
Click to expand...
Click to collapse
Yup. My wife and I own them. Imo you really can't get to much better.
Locked & Loaded
I didnt have hardly any bluetooth problems with mine, my girlfriends, or my best friends og evo's. I upgraded to the 3vo and was having the disconecting issues and my phone would randomly reboot and then freeze while bluetooth streaming (Thats really the only bluetooth I use) so I took it back and ended up buying a 3vo out right. Still have the same issues. Its probably a software bug and will hopefully be fixed in a later update or custom rom
ive been having problems with my lg headset and disconects.. re connects.. took it in to the sprint store, they ran tests on it and it failed both radio tests that they did.. getting a new one tomorrow.. for those that are getting random disconects.. and a lot of droped calls.. have your radios checked out at the sprint service centers... it could be a bad phone.. (sadly.. im getting a refer 3vo back.. **sighs**)
I'm having this weird issue. When I am in my house and on the phone, people complain that I am "cutting in and out" and that there's weird reception noise. My calls also often get dropped or don't go through - while in my house. Outside my house, everything appears to be working fine (so far). And even in my house, there appear to be levels of issues. I was speaking to someone while I was upstairs and it was fine but once I went downstairs, he complained that he couldn't hear me and I was cutting in an out. I went back upstairs and it was mostly fine. We continued chatting while I moved around the house and he was able to consistently tell if I was upstairs or downstairs based on the call quality. This issue first appeared 4 days ago - never had this issue before in the past 7 months I've had my phone.
No one else in my house really seems to have the same issue - although one briefly complained about some minor issues for one day. Everyone else has blackberrys and has not seemed to have any problems.
I called the phone company (Wind) about this issue on Friday. Since I was worried about having issues during the call, I called them from my landline which is under Bell I believe. I spoke with someone for about 10 minutes and she then transferred me to a different line to someone who would be able to help me. I try speaking to him and he says "Sir, you're cutting in and out." and he keeps having trouble hearing me the entire time I'm speaking to him. Remember, this was on my landline. (Although I should mention, no one else has complained about issues speaking to me on my landline since, though the problem with my Amaze is still apparently present.)
So because of that and the fact that I don't seem to have issues outside, I don't believe that the problem lies with the Amaze or Wind - although I may be more affected by whatever the problem is because of one of the two. I'll probably go to a Wind store at some point and ask them as well (the guy on the phone was no help really) - but I don't know what they're going to say, considering my phone will probably work fine there.
Does anyone have any idea why I would only be having this issue in my house and what it might be? Maybe some neighbors put up something that would mess with my reception? - if so what might that be? Any help with this would be greatly appreciated!
I get poor reception in my house and office as well... And I'm in a metropolitan area. I just wrote it off as a weak radio, because everyone else's phones work fine in same locations
Sent from my HTC_Amaze_4G using Tapatalk 2
Are you on ICS, or did you move to it once you started having the issue? I have fluctuating signals on the ICS radio.
If not, I would call the provider again. It's their problem to solve.
Yea, you have to explain what exactly you are running on your phone..
Rather than JUST look at it as reception issues, think about any new technology you may have bought around the same time you started having issues - new wireless router, new cordless phone, etc. There are many signals besides the frequency devices advertise(cordless phone could be 900-2400mhz, but cause issues on many other frequencies) that may effect your phone but NOT other people's.
If you did upgrade to ICS, and the issues started when you upgraded, it could be the new radio is an issue for you - if it is a deal breaker the best answer is to downgrade to gingerbread till the OFFICIAL ICS comes out, they may make some big changes between the leak and the final official update..
I don't have issues with my cell reception anywhere I go, but I have had calls dropped in a way I never have before - not often by far - but I'll get some weird noises and the call drops. I think it is my phone since it has happened with multiple people, but it doesn't happen often enough for me to REALLY care..
aiwapro said:
Are you on ICS, or did you move to it once you started having the issue? I have fluctuating signals on the ICS radio.
If not, I would call the provider again. It's their problem to solve.
Click to expand...
Click to collapse
Not on ICS and yeah, that's true - I'm just not sure what they're going to do since I won't necessarily be able to show that I have a problem... But I'm still likely going to go to them tomorrow
Silentbtdeadly said:
Yea, you have to explain what exactly you are running on your phone..
Click to expand...
Click to collapse
Yeah, sorry. I'm actually on stock gingerbread - not rooted, not anything, just as it came on Wind Mobile.
Rather than JUST look at it as reception issues, think about any new technology you may have bought around the same time you started having issues - new wireless router, new cordless phone, etc. There are many signals besides the frequency devices advertise(cordless phone could be 900-2400mhz, but cause issues on many other frequencies) that may effect your phone but NOT other people's.
Click to expand...
Click to collapse
Well, this did first start on the day that I got new batteries (Anker) for my Amaze... though I'm not sure why that would make any difference. Also got a new sd card the day before that. But nothing new in my house that should interfere afaik. But I'm wondering if my neighbors got something...
On a side note, I was on the phone today away from my house and the person I was speaking to seemed to hear inteference/reception issues for a moment. But I'm not sure if he really did, considering I was in a noisy place but there is the possibility that this is in fact a phone issue rather than a location issue...
syrenz said:
Not on ICS and yeah, that's true - I'm just not sure what they're going to do since I won't necessarily be able to show that I have a problem... But I'm still likely going to go to them tomorrow
Yeah, sorry. I'm actually on stock gingerbread - not rooted, not anything, just as it came on Wind Mobile.
Well, this did first start on the day that I got new batteries (Anker) for my Amaze... though I'm not sure why that would make any difference. Also got a new sd card the day before that. But nothing new in my house that should interfere afaik. But I'm wondering if my neighbors got something...
On a side note, I was on the phone today away from my house and the person I was speaking to seemed to hear inteference/reception issues for a moment. But I'm not sure if he really did, considering I was in a noisy place but there is the possibility that this is in fact a phone issue rather than a location issue...
Click to expand...
Click to collapse
Okay, if you are on stock, and having issues outside the house, check the battery door(the entire back cover) to make sure each contact on the cover is making GOOD contact - if any of the pins that stick off the phone are bent down too much, or if they are too dirty to get solid contact, that could explain your issue.
A weak signal because of the case would make a more dramatic effect when you go into a part of the house or neighborhood that gets less signal, but may otherwise be okay. If dirty clean it with a q-tip with rubbing alcohol(both the connecting pins AND the contacts on the inside of the case), if not try taking a tiny flathead(for glasses repair) or something similar size/shape and insert it underneath each of the 10 copper connectors and BARELY lift a hair, just enough that it will make a better connection.
I say this because if you messed with the battery right before this happened, maybe one of those connectors got altered/dirty when you put it back together.
That certainly might make sense. I rarely took off the battery cover before getting new batteries and sd card. I will try that, thanks!
syrenz said:
That certainly might make sense. I rarely took off the battery cover before getting new batteries and sd card. I will try that, thanks!
Click to expand...
Click to collapse
The metal tabs are REALLY sensitive, so do be careful, a tiny bit is all it takes.. and thinking about it, the edge of one of those cards for your keychain may be best.
If you look at the pic below you will see the wear marks from taking mine on and off(some were REALLY bad)- bending the tabs up a little bit made better contact and seems to make a big difference. I ordered a new one from HTC(you can replace each accessory for free, check the accessories area for the thread with details, if this helps maybe you should get a replacement?) - either way it can't hurt as long as you don't go too far with it..
I originally read this tip on the tmobile or htc forums(I can't remember), but it does make sense..
So I checked like you said. I sprayed air all over the case and then I noticed that there was a hair sitting right on top one of the bottom connectors... I removed it with tweezers, sprayed some more air and then waited to see the results. (This was two days ago). So far, all my calls seem to be working pretty much perfectly. One person thought that he heard a tiny bit of static at one point, but the majority of my phone calls have been without complaint. So it looks like that fixed it... Amazing what a little hair can do... Thanks!
syrenz said:
So I checked like you said. I sprayed air all over the case and then I noticed that there was a hair sitting right on top one of the bottom connectors... I removed it with tweezers, sprayed some more air and then waited to see the results. (This was two days ago). So far, all my calls seem to be working pretty much perfectly. One person thought that he heard a tiny bit of static at one point, but the majority of my phone calls have been without complaint. So it looks like that fixed it... Amazing what a little hair can do... Thanks!
Click to expand...
Click to collapse
Good deal pretty crazy it was a hair, I would have thought something more substantial than that!
When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Cyrene said:
When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Few factors involved, but definitely an interesting issue. I haven't seen any other hardware posts like this, but maybe I missed them.
Either way, I would put the software on the phone back to 100% stock ROM/kernel. If the issue still persists, which it sounds as if it will, then I would look into taking it to a Sprint store.
By restoring the device to 100% stock software, the idea is that this will eliminate any potential software issue as this shouldn't occur on a stock device. If the issue still occurs on a completely stock software device, then the issue has a higher probability of being hardware related.
As long as the issue always occurs, it should be simple for a Sprint tech to confirm the issue. Unfortunately, I have a feeling they might just swap the phone out rather than actually look into resolving the issue. Generally, my experience has been that Sprint is pretty helpful when it comes to hardware issues with a device.
Of course, their service might depend on where you purchased it as well as the type of protection plan you have on the device. Maybe somebody who works as a Sprint tech or who has been in for service recently can chime in on their experience.
Hope that helps!
Bought mine at bb and sprint serviced your fine
Sent from the depths of hell
I am not rooted. Stock only. It started off this way on launch day, got better after the first ota then got worse after yesterday's ota. I bought it at best buy and have their insurance and they would just swap it out. However, I would likely get a refurb and having had to go through 4 refurbs with my 3D last year, I don't really want the hassle, especially since this phone is behaving in every other way. Good to know that sprint will still service it. The store in my area serviced each of my 4 3D's before they would issue another phone, so maybe I'll get lucky.
Sent from my EVO LTE using Tapatalk 2
Cyrene said:
I am not rooted. Stock only. It started off this way on launch day, got better after the first ota then got worse after yesterday's ota. I bought it at best buy and have their insurance and they would just swap it out. However, I would likely get a refurb and having had to go through 4 refurbs with my 3D last year, I don't really want the hassle, especially since this phone is behaving in every other way. Good to know that sprint will still service it. The store in my area serviced each of my 4 3D's before they would issue another phone, so maybe I'll get lucky.
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
I just swapped my S-off hboot 1.2 for this PoS "unsoffable" hboot 1.15 today due to a similiar case. I had the same issue with static and it seems that no matter what i get there seems to be some type of interference and static with some white noise when playing music. The new phone has substantially less interference but it still slightly remains there. I have used both my Shure SE535's and Westone 4R's and am having the same issue. It seems to be that cheap crappy headsets are fine playing music but when and if you want good quality IEM then your screwed with interference.
Here is the upshot. Factory reset my phone thinking it was a software issue cuz no static when listening to anything on my SD card. That didn't work. Took it into sprint and of course, it sounded perfect. He suggested it could be that my wifi is overloaded and he was right. Sounds perfect when streaming off 3G. Thanks everyone for your suggestions.
Sent from my EVO using Tapatalk 2
from my EVO using Tapatalk 2
Cyrene said:
When using earphones (of any kind) I hear a LOT of static, but only when on the internet. I had this issue since launch, but it mostly died down after the first update, but now it is back and worse. It doesn't happen if I'm listening to downloaded music. I can adjust the level of static when turning it in its port, and when there is nothing playing I can hear static when I wiggle it around. Here is the really odd thing...when I was doing this wiggling, there was nothing playing, I pulled the jack out just slightly and pushed it back in.As soon as I pushed it back in the voice dialer pops up. It did this each and every time. Does this sound like there is something wrong in the grounding? Why does this static only happen when streaming? It is worse when I have my tpu case off. There is absolutely nothing else wrong with my phone, so I don't want to be trading it in over this. I bought it at best buy, but would sprint still service it? Any advice is appreciated. Thank you!
Sent from my EVO LTE using Tapatalk 2
Click to expand...
Click to collapse
Out of curiosity, are you listening to music while charging? I figure the culprit on my end its the charger being plugged in gives off a static feed to my headset which is only an inch away from the charger port. If this isn't the case, carry on.
Sent from my EVO using Tapatalk 2
I'm having the same issue, every four or five seconds when playing music I hear a weird static sound. This happens on Wi-Fi, charging, not charging and 3g. When I browse the internet I do hear more prominent static sound than when I'm just listening to music on sd card. I hope this issue gets resolved in a software update
Sent from my EVO using Tapatalk 2
shizume said:
Out of curiosity, are you listening to music while charging? I figure the culprit on my end its the charger being plugged in gives off a static feed to my headset which is only an inch away from the charger port. If this isn't the case, carry on.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
It was my wifi. I posted right above you, probably at the same time.
Sent from my EVO LTE using Tapatalk 2
Yup radios and or charging can cause some bad interference with the headphone jack, being an all metal unibody frame can screw with the shielding
I'm jumping so many threads today lol
Thanks for posting about the wifi solution.
I was listening to some mellow jazz guitar music and this static every few seconds started driving me nuts.
While using cheaper earphones and louder music, it's not that much of a problem but for nice crisp sound and high quality IEMs the static can be very annoying. I had my wifi turned on for location services inside a building. As soon as I turned it off, no more periodic static.
Is there any known solution to this static while using wifi & headphones problem?
I just got this device and this is one of the first things I noticed. I came from a HTC Rezound and the headphones had absolutely 0 static. My Nexus 10, however, had static only while plugged in to charger.
the static seems to happen whenever anything loads on wifi, which for me is a problem because I stream videos over a local wifi router [raspberry pi & hard drive with Apache2 as a local http media server]. the static is kinda bugging me, so if anybody has any idea how to fix it, please let us know!
thanks
mvmacd said:
Is there any known solution to this static while using wifi & headphones problem?
I just got this device and this is one of the first things I noticed. I came from a HTC Rezound and the headphones had absolutely 0 static. My Nexus 10, however, had static only while plugged in to charger.
the static seems to happen whenever anything loads on wifi, which for me is a problem because I stream videos over a local wifi router [raspberry pi & hard drive with Apache2 as a local http media server]. the static is kinda bugging me, so if anybody has any idea how to fix it, please let us know!
thanks
Click to expand...
Click to collapse
Maybe it's interference you're hearing... Just a guess.
Sent from my EVO
numel007 said:
Maybe it's interference you're hearing... Just a guess.
Sent from my EVO
Click to expand...
Click to collapse
so there's no way to eliminate it? by grounding something, or what-not?
I just wish HTC paid more attention to the headphone audio when they designed it.
mvmacd said:
so there's no way to eliminate it? by grounding something, or what-not?
I just wish HTC paid more attention to the headphone audio when they designed it.
Click to expand...
Click to collapse
I myself have never heard static unless I'm listening to music with low bit rate. Usually I play FLAC files so that's not the issue. Have experimented with how quality music?
Sent from my EVO
numel007 said:
I myself have never heard static unless I'm listening to music with low bit rate. Usually I play FLAC files so that's not the issue. Have experimented with how quality music?
Sent from my EVO
Click to expand...
Click to collapse
No I haven't experimented a whole lot, but I've tried a few of my videos and all of them have static. it ranges from slight to slightly severe, as it's loading the whole video off Wifi and that's apparently what causes the static. [with wifi off,play local music, I don't recall hearing static.]
I tried getting a wire and holding one end and putting the other to the headphone ground, but no luck
Anyone else having people you call tell you they can't hear you in the middle of conversations? I can't find any correlation. It has happened with 3 different calls today. All in different locations,but not in the car.
I'll normally reposition the phone on my face and it will correct. Is it possible I'm covering the Mic with the Palm of my hand?
had this issue a second ago.. hmmm
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
Got the same problem
cyberhern said:
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
Click to expand...
Click to collapse
Bought my g3 in Berlin, using it in Israel...
I am having this issue. issue is fine when the phone is directly to ur ear but if u adjust it or have it a couple of inches away it is horrible.
been testing all day. speakerphone doesn't have this problem.
leave a fake message for urself and u can hear the problem
take the phone and talk into it like a hand radio in normal to low dialogue. while doing it change between speaker and handset talk at the same level.
Anyone ever find a solution to this? I'm still having the problem. Wish I had returned the phone the first time it happened, but I thought it was just a bad signal. I went back in to Best Buy where I bought the phone and they were zero help.
Other threads mentioning the problem:
http://www.reddit.com/r/LGG3/comments/2bmljy/verizon_lg_g3_terrible_call_quality_and/
http://forum.xda-developers.com/verizon-lg-g3/help/complaints-call-quality-t2828905
Welcome to the club
Has anyone had any feedback from LG/Verizon on this?
I called both and was told "they hadn't heard of the problem" which I don't believe.
Anyone get a fix or has a replacement phone fixed the issue?
Yes - I'm still suffering with this issue.
I have been using speakerphone lately and have not had a single complaint. As previously noted, using a BT headset works fine every time as well.
This leads me to suspect that the noise cancelling/voice enhancement circuitry is running amok because supposedly speakerphone and BT do not use that feature, even though the one selection I have on my phone is off I think the phone still uses some enhancement when using the stock mic.
Next step is to block the mic on top with a piece of foam and see if that fixes it. By blocking that mic, the phone will think it's in a completely silent from ambient noise setting and maybe will turn off the noise cancellation circuitry.
Food for thought.
I don't know if I can prove it, but the problem feels worse (more people tell me they can't hear me) with the quick circle case on. It still happens with my other case and with no case at all, but less.
Has anyone who has this issue received today's OTA from Verizon? If so, is the problem still present for you? I will have a chance to test myself tomorrow.
I received the update yesterday and have not had anyone complain of call quality yet but I have not made a lot of calls. It is encouraging though because I would get complaints on most calls. I'll give it a few days and see before proclaiming it's fixed.
FWIW I was using an Otter Box and am now using an LG Circle case but it fails with/without the cases. IOW case made no difference.
I have my fingers crossed that it might be fixed.
I do notice the phone seems quicker with the update.
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
golden422 said:
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
Click to expand...
Click to collapse
Unfortunately I updated a few days ago and I had the problem last night on a call. So frustrating.
So only one complaint and I think it was due to a poor coverage area. I would get complaints all day long and every day so maybe, just maybe, they fixed it.... Still not convinced but feeling positive about this issue.
Today out of 7 calls so far I have had one person tell me they couldn't hear me. Re-positioning the phone closer to my mouth so my ear was more on the glass and not the speaker hole fixed it.
It's better than it used to be but might still be having problems.. Time will tell.
As an update, the problem is still there but it does seem better. Maybe 3 out of 10 calls will have the person on the other end telling me they can't hear me, breaking up, under water etc.
I've about had it with this phone and Verizon and I'm real close to putting it on Swappa and moving on to another phone and maybe another carrier.
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
golden422 said:
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
Click to expand...
Click to collapse
I really believe the issue is the G3 on VZ. My spouse switched to the iPhone 6: no issues with voice calls, with same usage as with the G3. I prefer Android phones, so I haven't decided what to do yet.
My wife has an iPhone 4 and before my LG G3 I had a Droid Razr Maxx. Neither phone has this problem. Same number of calls, same locations etc. All the complaints I have seen involve the G3 on Verizon so it's probably something to do with Verizon's version of Android.
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Antennagate?
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
Click to expand...
Click to collapse
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
sunNsnow said:
I've had the call fade in and out a bit. My spouse (has the same phone), noticed people complaining about fade out during calls, too. We noticed that if we held the phone normally (fingers wrapped around the phone, about the middle of the phone), the calls fade out. If you hold the phone around the bottom near the speaker -- or use a headset -- calls are okay.
As a little test, I held the phone normally and the network signal was around -114 dBM.
I put the phone on the table, the network signal was around -104 dBM.
Both our G3s exhibited this issue. We didn't purchase them together, either (one by mail, other from store). Perhaps its a phone issue, perhaps we coincidentally received bad phones.
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I think there are more than just a few people with this problem. Mine is giving me the same issue. People tell me they can't hear me at all, or I sound like I am stuck in a well, or that I am ignoring them. I've tried a couple of things but to no avail. I believe it has something to do with noise cancellation. I just turned off voice enhancement and voice privacy and it still seems to give me this problem but I am gonna try it out for longer. I am with Verizon. Let me know if you guys have any ideas.
Yes I have noticed that when the phone is right to me ear im ok but a couple of inches away and people say echo or sounds like Im stuck in a wall. I mean weird? has anyone tried a factory reset
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
stevewoodson1 said:
I've been struggling with this issue since I purchased the phone on the 17th. I've also noted significantly worse signal in relation to my G2. I swapped out my phone this past weekend and the problem exists with the replacement.
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I have a replacement on the way. thinking it will be the same
We had this problem with the Verizon g2 when it first came out. Tried swapping devices, Sims, and nothing worked. Eventually LG updated the radio which fixed the issue (if I remember correctly).
Sent from my VS985 4G using Tapatalk
Paulb787 said:
Anyone else having complaints of an echo during their calls? Had 3 people tell me this.
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People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
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+1
In vehicle bluetooth works every time. I had one case where my wife could barely hear me through the phone (we both have the g3) but all other calls have been fine thus far. Hopefully this gets addressed in the first update.
Still An Issue...
Any update on a fix for this?
I just spent a month calling VZ about how people have trouble hearing us (we have two G3s with the same problem). One was replaced and people still have trouble hearing us.
The SG3 was never this bad with calls.
I have not tried my G3 with the Prius Bluetooth, but on every call so far over Verizon or Google Voice/Hangouts the Voice quality whenever I enquired has been reported to be fine.
The only issue I have noticed is that sometimes when I hold the phone right-handed my finger underneath it covers the Mic hole.
Sent from my VS985 4G using Tapatalk
I have a bad habit of bringing the mic away from my mouth at about a 45 degree angle while keeping the phone to my ear. When I do this, I get reports of the echo / can't hear me. Bringing it back to the proper position seems to correct the issue.
I have an ad hoc solution that seems to work so far:
Use the speakerphone while on the call. Totally obnoxious in social settings, but if you're somewhere private, it works.
Turn off Bluetooth. I did this a couple of time no one complained not being able to hear me.
Speaking to Verizon is pretty much useless. One rep did a fancy dance to say this is a software issue and they can't do anything for me at this point.
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
stang2003 said:
Add me to the list of Verizon LG G3 owners with poor call quality. You guys have described exactly what I am experiencing. People tell me I fade out, sound tinny, sound underwater etc. I have tried the phone in a case (OtterBox) no case, different parts of my house, different positions holding it, making sure I'm not covering the mic etc.
Also did a factory reset and ran the phone in "Safe Mode" as well
Same problems. Seems to happen on longer calls BTW and I have no troubles hearing people.
I am getting a solid -104 to -108 LTE signal and solid -89dbm CDMA and -88dbm 1xRTT signal.
Right now I am going to use BT exclusively and see what happens, but this is troubling since I make a lot of calls.
I never had this problem, in the same location my house, with my last phone a Droid Razr Maxx.
It gets pretty much the same signal levels.
Any ideas on this?
Is it a Verizon problem?
I bought this phone in BestBuy so I'm not really sure how to proceed to exchange it as I am past my 30 days?
Do I call Verizon?
Go back to Best Buy?
Call LG?
I've dealt with Verizon before and like the other person said, it's not a pleasant experience .
Help!
P.S Other than the call quality issue, this phone is incredible and I love it.
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I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
Rodeojones said:
I have the same problem as many on here and it's frustrating. As great as the features on the phone are, it fails at its most basic task - making calls.
I quoted you to answer part of your question. I, too, got my G3 at Best Buy - 22 days ago to be precise. I finally got fed up with the call quality problem and spoke to Best Buy yesterday (and had the issue pop up mid call with them). Unfortunately, their return policy is 15 days. Beyond that you're forced to use a protection plan claim, if you have one, or work directly with LG for a repair - which would leave you without a phone for a few weeks while LG does its thing. It was also suggested that it could indeed be a software issue and a future update could fix the issue. But that does nothing for us now.
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Thanks for the info Rodeojones.
I suspect it is a software bug.
I "think" I can still take out a protection plan with Verizon so I might do that just in case it gets worse.
I'm trying the BT headset exclusively now to see if that helps or changes things. So far nobody is complaining and also when I use the BT in my car, a crappy Jabra Freeway Speaker thing, nobody seems to complain either which leads me to believe that maybe the mic is doing something odd causing the phone to reduce the audio going out or something.
It certainly is disappointing having a top tier phone that has problems making phone calls.
@stang2003
You've described all the troubleshooting steps I've gone through as well. I am disappointed beyond words. I would at least be happy if there was some affirmation from Verizon or LG that this problem exists, but I'm not going to hold my breath waiting for it....
Wot-75 said:
People tell me this but only when I have them on Speaker phone... no complaints when listening normally or via BT headset or vehicle BT connection.
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I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
jager420 said:
I'm not crazy...I have had this issue since launch. Boo boo ass radios in this phone. Really disappointed I can't use the speakerphone as much as a like..
Sent from my Nexus 7 using XDA Free mobile app
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From what I am reading it seems this might be related to Verizon only.
Is anyone having these kinds of problems on a different carrier than Verizon?
I did find a number of threads regarding poor signal strength with the G3. Seems even the EU folks are having these problems.
Maybe both call quality/microphone problems are actually related to a poor radio signal?
Ok, so an entire day using my Blue Ant ancient T1 BT and not a single complaint about fading in and out etc. In fact I was talking to a person on BT and it was fine. I disconnected the BT, did not move the phone which was right in front of me, put it on speaker and within a couple of minutes he was claiming he couldn't hear me, fading in and out etc. I switched to regular ear (no speaker phone) and same thing with fading in and out. I went back to BT and talked for about 10 additional minutes and it was fine.
My preliminary conclusion, and it's really too early to tell, is that it's somehow related to the mic in the phone as BT doesn't seem to have the problem.
Can anyone else confirm this?
Test with BT and see if you get complaints from people on the other end that you are fading etc.