Backlight bleed ? - Honor 10 Questions & Answers

Hello XDA !
I just bought an Honor 10 128Go Phantom Blue 15 days ago. I was pretty happy with the device until I notice some backlight bleeding in the bottom and a sort of shadow around the notch. I returned it to the shop and they exchanged it with a brand new one.
But.... The new has the same problem. When looking at white backgrounds, worse with grey backgrounds, there is a noticable difference in backlight betwen the bottom, sides and top of the phone and the middle.
Did any of you noticed the problem ? I'm trying to get a refund but the shop tells me there is no problem on this device, nor on the previous. Why i didn't buy it on internet...
Thanks !

Related

Yellow tint due to (pebble blue) cover coating?

A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
sak500 said:
Can you check the batch/date/country of your phone and let us know? It might be the new batch and can be the glass glue which is still not fully dried. I remember my iphone 4 32gb had this issue and i waited a week or 2 and it disappeared. Due to high demand the phones are shipped out much quicker and may take sometime for things like these to dry out.
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Click to collapse
Yep, if you tell me where I can find this information?
Yesterday evening I've been to another shop, and I've seen two other Pebble Blue devices. Both the front covers were lighter blue than mine SGS3, and the screens were more white as well...
It's on the back after you remove the battery. Also there is date/country on battery.
ZunRob said:
A few days ago me and my girlfriend both bought a Pebble Blue S3. Unfortunately mine has a yellow tint to the screen, as a lot of other users seem to have too looking at the various threads about this issue. This is clearly visible when displaying white, but also the greys are affected. The whites appear to be more yellow when brightness is at its lowest. The whites are less yellow at maximum brightness. In direct comparison to the S3 of my girlfriend all this is easily noticible. In addition, in direct comparison between both phones the front cover of my S3 looks darker than hers. So I was wondering: could it be that this yellow tint which is noticible and which is already reported by lots of people, is due to some kind of coating of the front cover? So in fact it isn't due the AMOLED screen itself, but due to the tint of the cover, which thus functions like some kind of filter?
I hope I have some time this week to return to the shop, and see if I can exchange my phone for another one...
Click to expand...
Click to collapse
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Reeby said:
Same here and also Pebble Blue model...and it sucks! It literally ruins my day when you realize you shed 660 euro for...this crap of a display! Already installed Screed Adjuster from the Market (hate the new "Play store" name!!) but it's of little consolation. I think Samsung SCREWED UP big time this time and i'm toying with an idea of changing the model and, for that matter, getting out of Samsung followers as i've bee all these years. It's a shame 'cause I've been on all Galaxies ever and now they let me down.
Click to expand...
Click to collapse
I went back to the store and showed the problem. They agreed on me, and said it looked like someone threw coffee over it. They gave me a new phone without further discussion. The new one has a nice white screen.
Unfortunately this one has another issue; when I push the capacitive back button (and the phone is in silent/vibrating mode) I can hear a noise/static hiss coming from the speaker, which dissappears after 4 - 5 seconds...
However, the screen is way better, and looks rather nice. I suggest you go back as well and ask for a replacement.

[Q] Display issue - horizontal white lines, cause for warranty?

First of all, my SGS2 was bought 18 months ago in April 2011, I think Samsung phones come with 2 year warranty I heard?
Now the problem is with my display, there are horizontal white lines running across the screen (in landscape mode, they become vertical white lines, ie they do not move with the screen orientation). Now they weren't there when I first got the phone, I think the problem has become more and more with usage.
It's likes a banding effect? burn in effect? dead line of pixels? It's worst on white backgrounds (obviously means the "white" background isn't as white as these lines) but lately it is seeping into all pictures (so on a blue picture, there are white lines running across), ie I can see white lines across them all. Obviously nothing on black backgrounds because nothing is being lit. Defect in the Super HD AMOLED+ production?
I didn't bother sorting this out earlier as it was usable and livable but I do believe the problem has gotten worse because even 6 months ago it wasn't this noticeable. Also, I have a new Note 2 coming tomorrow, so was going to sell the S2 but obviously I can't in all good faith knowingly sell something defective if I could fix it by warranty.
damn it , i hv this problem also, after sent to warranty, before sent to warranty dont hv this problem ,o0o samsung
jeanclaudevandamme said:
First of all, my SGS2 was bought 18 months ago in April 2011, I think Samsung phones come with 2 year warranty I heard?
Now the problem is with my display, there are horizontal white lines running across the screen (in landscape mode, they become vertical white lines, ie they do not move with the screen orientation). Now they weren't there when I first got the phone, I think the problem has become more and more with usage.
It's likes a banding effect? burn in effect? dead line of pixels? It's worst on white backgrounds (obviously means the "white" background isn't as white as these lines) but lately it is seeping into all pictures (so on a blue picture, there are white lines running across), ie I can see white lines across them all. Obviously nothing on black backgrounds because nothing is being lit. Defect in the Super HD AMOLED+ production?
I didn't bother sorting this out earlier as it was usable and livable but I do believe the problem has gotten worse because even 6 months ago it wasn't this noticeable. Also, I have a new Note 2 coming tomorrow, so was going to sell the S2 but obviously I can't in all good faith knowingly sell something defective if I could fix it by warranty.
Click to expand...
Click to collapse
Sorry dude, but Samsung only serves ONE YEAR SERVICE WARRANTY
on the side note, the S2 isn't really "great" when it comes to screen quality, i must admit.. I have that "lines" too.. so i sold it to get an s3 :victory:
Says 24 months on their website.

Yellowish / Warm screen on the international S9 plus?

I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
th.android said:
I've seen a lot of devices in stores (UK) and most of them -but not all- have a cool white temperature.
As with all panels, unfortunately this boils down to a lottery. I'd suggest you try to replace your phone if you're not happy with it and hope for a better white balance on the next one.
My first S9+ had cool whites but uniformity issues (left side cooler than right side) along with black crush. My 2nd unit has good uniformity, cool whites but sadly still black crush.
Actually it might be worth checking the thread about the colour blending https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385 and see if your device has this problem before you make a decision. If you like watching video on your device, it is a much more serious issue than white balance.
Click to expand...
Click to collapse
Thanks for the suggestion. I went through it and posted it there as well. I don't have the black crush problem (lucky me i guess?), but this yellow tint is unbearable. I think I'll go to the store and show it to them.
Hi,
This is a stupid question (maybe): don't you have the blue light filter on, have you?
IndDoc said:
I have the Indian version/ exynos version of the S9 plus, and the screen seems to be overtly warm or yellow throughout. The whites are mildly yellow instead of white.
I tried everything. Changed the screen mode from adaptive to basic to cinema to photos. Still warm. I tried reducing the reds also. Still a bit yellow. Is this a problem with other users as well? Anyone can help me with this? Do I need to send it for replacement?
Click to expand...
Click to collapse
I have the same exact issue. I have the blue light filter off, maximum brightness on, and basic display rather than adaptive, and still yellowish. When it initially starts up the screen is white, and then the Samsung software loads and it turns yellow. I factor reset it, same thing happens. Did you find a fix? I have been spending hours trying to fix this issue with zero luck.
same problem here exynos variant. yellowish when facing directly on screen but when viewed from different angle i got better color. hope we will get an answer to this problem of ours.
I have some problem, got it from Dubai.
i think mine is more serious. Whole screen is Yellowish
So this is on the Snapdragon models?
Here's an example of an unlocked US S9+ that I posted in the black crush thred.
The top of the screen was significantly brighter / warmer than the bottom even during the day. I ended up exchanging this device for another with the same problem. I gamble in the amoled lottery through a different retailer.
Example:
https://i.imgur.com/hGfI1h4.jpg
https://i.imgur.com/LIlJYMa.jpg
Post link: https://forum.xda-developers.com/showpost.php?p=76071309&postcount=207
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Mine seems to be cool white, compared it to my s8
YELLOW TINT SAMSUNG S9+ EXYNOS 128gb Titanium Grey
Hey guys im living in saudi arabia we have the samsung exynos version
first and foremost the display is frighgin amazing nothing to say about that, next the whites, allthe background with white screen (csetting chrome youtube all bckgrnds ) everywhere its like a coffe dipped ( maybe a bit too much) but in general the white does not feel like its supposed to
its like the warm setting comes in default but
they had the same issues with s8 & s8+ last year the store guy told me "samsung had fixed it" :::::bull****.
there really is this yellow tint problem this is exactly what happened to me:
1. 13/04/18 bought the s9+ 128gb titanium grey from store
2.opened the box two days later (i know) was busy.
3.the moment i switched on it started troubling me going through the initial settings in mid brightness , i said to myself might be ready after setting up. Then when the phone swtiched on i forgot about it all coz the screen is beautiful you gotta admit that
anyways after sometime going through the ssetting i found the yellow tint i was friggin irritating.
4.i played a lot with the display settings
adpative display
WQHD+
yelloww tint
then went into the advanced made some rgb changes it is possible to get somewhat of a pure white screen but stilll it is not perfect
so on
5.18/04/18 i went back to the store showed em the problem u know what they said
"I'm the first one reporting such a complaint" anyways he said hell compare it with a piece , they got a s9 at first switched on and fish it had the same yellow tint. i had lost all hope
i told em compare it with the same model so they got another one black s9+ switched it on and "hurray" the screen was pure white( cool setting white) and they wer dumbstruck he called the supervisors they all saw the problem, they reset both the phones nothing anyway i got a replacement by closing time. took home the new s9+ grey
6. opened it " fish" it was the same yellow tint . anyways the store told me if i was facing the same issue again to come back.
so will update you guys after
But this is manufacturing issue i think go at once claim the warranty
we gotta shed come light on this topic becoz this being a new phone everyone isnt aware of it samsung should at once rectify this **** if a problem.
I am not an international user, but I would have to agree with the people in this thread who say that screen balance really is a lottery with the way that Samsung manufacturers AMOLED displays. The displays are produced in big sheets that some refer to as 'wafers' with each individual display punched out of that sheet. The closer your display was punched from the center of the sheet. The better quality/balance it will have. The displays punched out from the edges of the sheets are more likely to have discoloration, and other anomalies. With that being said, there is truly no such thing as a 'perfect' AMOLED display. The most you can hope for is one that is more or less within the tolerable limits of your expectations. I have a T-Mobile Snapdragon S9+ with a manufacture date placing it closer to what was probably the beginning of the second production wave after the initial pre-release wave and my display is pretty good. Little warmer than I am comfortable with but uniform in balance, very little shift, no crushing.
i have an international DUOS (dual sim) version of the G965F Exynos, and when compared with demo phones here in uk and a friends s9+ from o2 (all same settings) its more yellow ... a bit annoyed but its still a nice screen ...
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
crossdeath said:
same thing here in my country, all of the display units have cooler displays than my retail s9+ and i don't consider that to be an issue
i'm almost completely sure they tweak those display units, so they look better than the retail version.. after all, they need something to show off with, something that will attract the customers and what's better than the display? i mean, that's the first thing users see and interact the most with, so it kinda makes sense.. moreover, you cannot even open the display settings, because it crashes immediately after you tap on it
Click to expand...
Click to collapse
Funny that you said that because I've went through literally 6 phones and 3 of them had perfect whites. The other 3 were yellowish.
Thanks that solved the problem.
Clear cache fix this problem for me. It's look like blue filter stay on and show status off ...
Sent from my [device_name] using XDA-Developers Legacy app
S9 + yellow tint on screen FIX
Hello! I found a solution to your problem! I also have s9 +.. and every time i was recording in QHD or UHD.. and then try to see what i had recorded..my screen was turning yellow with no reason.. like the blue light filter was on..even if this one is allways OFF. . . So i found out how to fix that and have no more problems after. Go to Settings - ACCESSIBILITY - VISION - And then close to the buttom you will see : COLOR ADJUSTMENT... You click o that, then turn this ON, and then go and choose :TRITAN ( blue and yellow ) or PERSONAL ... and this is it!
I think this problem is a software bug. I had done a hard reset etc.. but my problem wasn't fixed until i had done those settings on color adjustment!
HIT THE THANKS BUTTON IF YOU FOUND THIS USEFULL! THANK YOU
Here is the method used, posted by me on youtube:
https://www.youtube.com/watch?v=gZaVuipXG9k
GustavoBush said:
Hi Guys
I was Having exactly the same problem, but then I start thinking backwards and I realize that he problem start happening after I Activate night light for google ebooks, then I when there and deactivate night light and it fix my problem, and that is the reason why it affects your phone even if you reset the phone to fabric because the ebook night light is on google not on the phone inself.
Click to expand...
Click to collapse
Thanks for this tip, it fixed my yellowish screen instantly. I had turned night light on in Google Play books a week or so ago and forgot about it, but ever since my screen has been too warm and yellow and general Android Settings did not help. Problem solved as soon as I turned night light off in Play Books. Turning off blue light in general settings does not work.

Anyone experiencing light bleed?

Hello
I've had my XZ1 since release, and after a few months I got light bleed on my screen. I went to the store and delivered it for repair. A few weeks later I got it back with a new screen. Now, about two months later, I got light bleed again on the exact same spots.
Is this a common issue with the XZ1, or Sony devices in general?
Do you have it at the top of the screen? Like on the photo? It is visible just from this angle or always?
I have a chance to buy basically new XZ1 for around 270 dollars but this is the photo of it. Do you think I should buy it or not?
Evzzza said:
Do you have it at the top of the screen? Like on the photo? It is visible just from this angle or always?
I have a chance to buy basically new XZ1 for around 270 dollars but this is the photo of it. Do you think I should buy it or not?
Click to expand...
Click to collapse
mine has it, too. most xz1 has it, so it is not problem
hve this too
i also have this bleeding at the top of the screen in my first xz1 unit, which i bought 2018.10.30 ( made in China ). it is most visible from angles. if i look at the screen directly i almost don't see this bleeding. I have another XZ1 unit, which is made in Thailand and this xz1 does not bleeding screen at all ( perfect at all angles ). So i don't know , what to do. is it good idea to bring it to service tech to replace screen???

Yellow tint

Hi brothers I'm new here, I have a problem, I bought brand new honor play 4 days ago and its very good but my problem is the lcd panel has a yellow tint in bottom of screen, more than the upper side that looks colder color,, some people say it will fade a way, what to do in this situation? I'm afraid if I return the phone maybe they will give me one with worse problem, because I read that some people replace there phones and the new has the same problem so, what's the reason of this problem is the clear screen color era ended?? ? And will it go away after a while like some people saying?

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