Stratos 2 rom 2.3.6.0 - Amazfit

Hi guys,
Did anyone update this new rom version 2.3.6.0 ?
I got this message when I use my android phone app.
Regards.

fat100 said:
Hi guys,
Did anyone update this new rom version 2.3.6.0 ?
I got this message when I use my android phone app.
Regards.
Click to expand...
Click to collapse
Yes - I have installed the new version since yesterday. Steps are now counted immediately - the pedometer algorithm has been improved and a new function has been implemented: navigate back to the (stored) starting point. I could not test this, though. Italian and French are now supported.

fat100 said:
Hi guys,
Did anyone update this new rom version 2.3.6.0 ?
I got this message when I use my android phone app.
Regards.
Click to expand...
Click to collapse
I did install it too yesterday. Long story short my watch now lits up screen when i put my hand down (not up, like there is an option but like you normaly walk with your hands down).. draining all battery over one night shift. this wasn't a thing before an update.

Hello, I updated new ROM 2.3.6.0. and in last 13h I have left battery 56% (from 100%).

I have installed it when it appeared. No issues so far.

abral said:
I have installed it when it appeared. No issues so far.
Click to expand...
Click to collapse
+1. No issues for me too!

I've installed it today.
Seems that floor climbed is more precise. But heart-rate is more higher. I didn't know if it works precisely.
I continue to check....

AndriusX said:
Hello, I updated new ROM 2.3.6.0. and in last 13h I have left battery 56% (from 100%).
Click to expand...
Click to collapse
I switched continuous hart rate monitor off ... battery draining stopped. Now 17h usage and 51% left ... so in last 4h only 4 - 5%

Update completely breaks HR monitoring - it's consistently showing unrealistic values like 220 bpm for a bike ride in the park?!?
Existing bug with excessive battery drain when using an external HR monitor NOT fixed.
Very disappointed with the software of the watch.

vespodespo said:
Update completely breaks HR monitoring - it's consistently showing unrealistic values like 220 bpm for a bike ride in the park?!?
Click to expand...
Click to collapse
Yes, my walk exercice yesterday : Stratos HRM between 120-157 bmp and Garmin VA3 80-90 bpm....
So with this new ROM, daily steps are right now but it is the HRM wich is totally wrong... so what happen in the next ROM ? HRM OK and Time not working ?

dersie said:
Yes, my walk exercice yesterday : Stratos HRM between 120-157 bmp and Garmin VA3 80-90 bpm....
So with this new ROM, daily steps are right now but it is the HRM wich is totally wrong... so what happen in the next ROM ? HRM OK and Time not working ?
Click to expand...
Click to collapse
It seems to me that HR values are bigger, TE also.
Maybe the counting algorithm has been changed.

dersie said:
Yes, my walk exercice yesterday : Stratos HRM between 120-157 bmp and Garmin VA3 80-90 bpm....
So with this new ROM, daily steps are right now but it is the HRM wich is totally wrong... so what happen in the next ROM ? HRM OK and Time not working ?
Click to expand...
Click to collapse
I tested HR in GYM (GRIP) ... after all comments I was surprised that it was more close to reality then before. Average HR 130 and Max 171 on cardio. Similar data I had on Gear S3. Before my max HR was only 140 on cardio and average 110 - 115. As there is no GYM mode I am using Elliptical Trainer
So only problem I see is with continuous HR.

Updated to 2.3.6.0, three days ago. My initial findings:
- HRM seems to be high, at times. On a hike, while descending (HR low), it constantly showed above 150 bpm and up to 180 bpm for about 1/2 hour.
- While swimming, it adds steps. That's something I had noted with previous ROM versions, which was corrected in 2.3.5.0. Now, it's back again. For example, today, entering the pool, steps count was 2700. After a 1600 meter pool swim, the steps count had raised to 5120!!! That's amazing!
It remains to check other features...

i updated this new rom version 2.3.6.0 few days ago and the Heart Rate is more higher than the 2.3.5.0 version (210 bpm !!!!) my highest bpm was 168bpm
Is it possible to dowload the 2.3.5.0 version ?

Cannot measure the heart rate after the update
I just updated and the first bug I noticed is that I cannot measure the heart rate anymore. I always get this error:
"Couldn't measure
Wear the watch above the wrist."
But the watch it is one finger above the wrist, as it should be...

dersie said:
Yes, my walk exercice yesterday : Stratos HRM between 120-157 bmp and Garmin VA3 80-90 bpm....
So with this new ROM, daily steps are right now but it is the HRM wich is totally wrong... so what happen in the next ROM ? HRM OK and Time not working ?
Click to expand...
Click to collapse
Today, my running workout TE result was really disappointed. The value went up as usual but it came back to its previous value in 5 minutes.
Its the first time I feel regretable about this watch which has a smart design that I like very much.
The software is unstable, now I was lost about all of my workouts.

fat100 said:
It seems to me that HR values are bigger, TE also.
Maybe the counting algorithm has been changed.
Click to expand...
Click to collapse
I noticed GPS signal got improved? Is that just me?

AndriusX said:
I tested HR in GYM (GRIP) ... after all comments I was surprised that it was more close to reality then before. Average HR 130 and Max 171 on cardio. Similar data I had on Gear S3. Before my max HR was only 140 on cardio and average 110 - 115. As there is no GYM mode I am using Elliptical Trainer
So only problem I see is with continuous HR.
Click to expand...
Click to collapse
Yesterday I walked with my dog and looks that GYM mode (with Elliptical Trainer) is OK but walking mode is disaster. After 15 min walk I had 160 HR
I tried run mode for walking ... it was better .. around 115 bps ... still I think too much ... as when I finished my walk I tested my HR manually with watch ... it was only 70 bps
Need to tray all sport modes

fat100 said:
Today, my running workout TE result was really disappointed. The value went up as usual but it came back to its previous value in 5 minutes.
Its the first time I feel regretable about this watch which has a smart design that I like very much.
The software is unstable, now I was lost about all of my workouts.
Click to expand...
Click to collapse
Sorry I made a mistake. It is the Training Load value, not TE.
Today after 10 hours after my last workout, the value increases while I am at home. Strange!!!

With this version I get no more than 3 days battery. Continuous HR on and some notifications (less than 20 per day). Same config with 2.3.5.0 lasted almost a week ((((

Related

Sony SmartBand 2 (SWR12) with Z2

Tomorrow I'm getting my hands on the new SWR12 aka SmartBand 2. If you're preparing to buy one too, ask me anything regarding compatibility with the Z2.
After I had some time with it I'll try to write a review and compare the second generation with SWR10 aka SmartBand.
I'm quite curious about battery life. Wondering, if the new generation will last longer on battery without pulse monitoring.
First impressions:
Both the SWR12 core and band are made of different materials than SWR10. It feels more slippy.
Good news is that the SWR10 bands perfectly fit the new core. So you can use your old leather band with the new core.
The new band feels comfortable and the new lock is much better - no way this is going to fell of occasionally.
Great news is that the new SWR12 is compatible with SmartLock (Lollipop). So you can use it as a unlock device even though this is a BLE device. Yup, also works after a restart etc. I tested it very carefully, because I couldn't believe it Wondering if Sony is going to fix this for the first gen SmartBand....
The Heart Rate monitor is working better than expected, but I need to test this more to give a more reliable conclusion.
is it possbile to use heart rate measurements in 3rd party apps (Sports tracker in particular)? which new fuctions other than HR present in swr12 vs swr10?
maxLufter said:
is it possbile to use heart rate measurements in 3rd party apps (Sports tracker in particular)?
Click to expand...
Click to collapse
The SmartBand 2 host app only mentions Google Fit (there is a switch to enable synchronizing pulse rate with it). However there is a note that the pulse data is synchronized only if you measure your pulse using manual control. So for example if you want to measure your pulse every 10 minutes (like the Livelog does), that's not possible. So basically there are two options avaliable: Realtime pulse tracking or No pulse tracking at all.
maxLufter said:
which new fuctions other than HR present in swr12 vs swr10?
Click to expand...
Click to collapse
New strap
Colored notification LEDs
Smart Lock support for Lollipop
Standalone app (no need to use lifelog to measure steps etc.)
Google fit support
Quiet mode (Night mode replacement, probably you won't need to set when you sleep - it should track this without any interaction - for example during after-dinner sleep - still needs testing)
Jackos said:
Tomorrow I'm getting my hands on the new SWR12 aka SmartBand 2. If you're preparing to buy one too, ask me anything regarding compatibility with the Z2.
After I had some time with it I'll try to write a review and compare the second generation with SWR10 aka SmartBand.
I'm quite curious about battery life. Wondering, if the new generation will last longer on battery without pulse monitoring.
Click to expand...
Click to collapse
where do you bought it? any web site to do it?
esps said:
where do you bought it? any web site to do it?
Click to expand...
Click to collapse
I actually made this thread, because I guess I'm one of the first to get this device. I had huge trouble finding it - even ebay doesn't sell it.
When suddenly I looked at the local auction website "Allegro" in Poland and noticed that the official Sony re-seller called "M-point" has them in stock.
Link to the auction: http://allegro.pl/sony-swr12-smartband-2-czarny-i5653196214.html
Link to the reseller website: http://www.sklep.m-point.pl/4650-Sony-SWR12-SmartBand-2-czarny.html
No idea, if the shop ships internationally.
Jackos said:
Night mode replacement, probably you won't need to set when you sleep - it should track this without any interaction - for example during after-dinner sleep - still needs testing
Click to expand...
Click to collapse
Just tested and indeed you don't need to use night mode to track your sleep - all is done automatically. That's superb!
It takes about 25 seconds to measure the pulse rate - lets call this a "cold start". After this period it measures in real time.
So take this into account, if you want just to check manually for your PR from time to time you'll need to wait a few seconds for the test to complete. This also applies to SWR12 STAMINA-mode.
Battery
Could you make a test of how long the battery lasts when you permanently measure your heart rate. This would be interesting for me, because the main point I'm interested in is to have a 24h measurement of my heart rate - awake and asleep.
Thx
elToro_ said:
Could you make a test of how long the battery lasts when you permanently measure your heart rate. This would be interesting for me, because the main point I'm interested in is to have a 24h measurement of my heart rate - awake and asleep.
Thx
Click to expand...
Click to collapse
The heart rate is measured every 10 minutes by default. That way it should last for 2 days.
With Heart activity mode enabled (measures the heart rate more often than 10 minutes (every 5 minutes?) it should last for 10 hours.
Which mode would you like me to test? Also, I'm getting quite much notifications during the day, this could lessen the battery life.
EDIT: I was heavy testing the device yesterday, updating it's firmware, pairing with different devices, measuring heart rate in activity mode for some time etc and the battery lasted for about 28h. I did not use the STAMINA mode at all.
Jackos said:
The heart rate is measured every 10 minutes by default. That way it should last for 2 days.
With Heart activity mode enabled (measures the heart rate more often than 10 minutes (every 5 minutes?) it should last for 10 hours.
Which mode would you like me to test? Also, I'm getting quite much notifications during the day, this could lessen the battery life.
EDIT: I was heavy testing the device yesterday, updating it's firmware, pairing with different devices, measuring heart rate in activity mode for some time etc and the battery lasted for about 28h. I did not use the STAMINA mode at all.
Click to expand...
Click to collapse
I would be interested in "heart rate in activity mode always on". I understand that in this mode the heart rate is measured permanently and not "only" every 10 minutes (which actually should be sufficent for most use cases).
elToro_ said:
I would be interested in "heart rate in activity mode always on". I understand that in this mode the heart rate is measured permanently and not "only" every 10 minutes (which actually should be sufficent for most use cases).
Click to expand...
Click to collapse
It's definitely not a constant measure in "heart rate in activity mode always on", because if I peek under the smartband 2 during this mode - it's not always emitting the green light (required to measure the pulse). So it's more often, but still not always on. The heart rate monitoring is only always on (permanent), if you keep the SWR12 app open (and keep the smartphone screen on). That's from my observation.
Difference between normal mode (2 days battery life) and activity mode (10 h battery life)
This diagram was recorded during 16h of usage (14h normal mode - 2h activity mode).
elToro_ said:
I would be interested in "heart rate in activity mode always on". I understand that in this mode the heart rate is measured permanently and not "only" every 10 minutes (which actually should be sufficent for most use cases).
Click to expand...
Click to collapse
I just fully charged my SWR12. You're right after all. I'm now peeking under the core every few minutes and the green light is always flashing. So yes, in activity mode the pulse is measured in real time. Sorry for my last reply, I made a mistake
Jackos said:
I just fully charged my SWR12. You're right after all. I'm now peeking under the core every few minutes and the green light is always flashing. So yes, in activity mode the pulse is measured in real time. Sorry for my last reply, I made a mistake
Click to expand...
Click to collapse
Thx for your investigation. So with "always on" the smartband will not last for a whole day. But with "nomal mode" you are able to cover a whole day and maybe a second day.
So using "normal mode" and "always on" for sports and charging the smartband every day in the evening would be a way to go if you are really interested in your heart rate.
elToro_ said:
Thx for your investigation. So with "always on" the smartband will not last for a whole day. But with "nomal mode" you are able to cover a whole day and maybe a second day.
So using "normal mode" and "always on" for sports and charging the smartband every day in the evening would be a way to go if you are really interested in your heart rate.
Click to expand...
Click to collapse
I just finished testing the always on mode and I got exactly 12 h and 35 minutes of battery life. It might get even better after a few charge/discharge cycles.
So if I would plan to do an Iron Man challenge, I would need to hurry up
Just kidding.
Thank you very much for your test and your answers. I just saw that the Smartband is now available on amazon.de and I'm going to buy one now :good:
elToro_ said:
So if I would plan to do an Iron Man challenge, I would need to hurry up
Just kidding.
Thank you very much for your test and your answers. I just saw that the Smartband is now available on amazon.de and I'm going to buy one now :good:
Click to expand...
Click to collapse
I found something interesting: actually I didn't fully charge my band... Because the green LED indicates that the SWR12 is charged over 90%, so to fully charge I had to charge it for a qouple minutes longer... :sly:
Hi there. When you are using the continuous hr (always on), the only way to check your hr is checking the phone? I would like to use the band to practice sports but I would not be able to check the phone screen.
I know the band doesn't have a display (like fitbit charge hr). But if it was possible to check at least the zone you are (by the color of the led blinking for example) it would be OK to me.
Can tou test if it's possible to check your zone just looking to the band please?
Thanks very much!

amazfit pace very inaccurate heart rate sensor

So I bought the pace model.
Did an interval workout on the treadmill, after I checked the app it measured 195 heartbeats/second. Which was nice and well becase i know thats where I end up at the end of those 4 minutes.
However, after that I did some strength training, and then finished off with some uphill walk on the treadmill where the treadmill measued 150 BPS, and my watch... 88 BPS. I know 150 is more accurate because my breath was around there.
After that, it hasnt been able to register anything over 110 BPS. Tried it for several workout sessions, still doesnt measure above 110. I tried factory reset.. doesnt change anything.
Someone else seen this?
I'm testing one amazfit and comparing with one garmin 630.
Amazfit measures correct just after 10 minutes of workout and then, after some minutes it measures wrong about a minute or two, and back to measure correct again.
Very bad algorithm.
Has nothing to do with bad algorithm.
Why do you guys think that there is no gym workout on the watch?
Because there is no known wrist hr sensor that is working correct for that.
Doing workouts means bending and flexing the wrist, which means that the sensor looses contact, which means inaccuracy .
And 90% of people that complain, have the sensor on a spot that is not really working.
Have seen very hairy guys complaining or people that have the watch "between the hand and the bone".
And make sure it is tight.
jhenrikb said:
I checked the app it measured 195 heartbeats/second.
Click to expand...
Click to collapse
Holy crap, 195 beats PER SECOND!!?!! How are you still alive? Are you The Flash? Or possibly some kind of super smart hummingbird with an xda account (that would be cool).
Jokes aside, I also find the HRM on the Pace problematic.
It seems to work ok when you do "check now" as long as you stay still and its on tight. But whenever I use continuous HRM or do an activity like biking the reading seems to be about 20+ bps too high.
For example, I did "check now" just before a bike ride and got 65bpm, then again right after the ride and got 104bpm, but the bike activity recorded a starting heart rate of 84bpm and an ending rate of 134bpm.
yeah, sometimes my watch seems to measure my heart rate correctly, but other times it shows quite strange results.
I just finished indoor cycling workout. I used together Suunto Ambit watch with HR strap and Amazfit Pace. Amazfit HR data is useless. Here is merged image with both graphs.
Amazfit was tight, and my hand didn't moved to much. I tried several times to move hand on different positions to check is there any improvement, but without change.
Here is paralel graph (top is Suunto, bottom is Amazfit)
sometimes when physical exertion increases (when I go up a slope, for example) the heart beats are reduced.
The HR sensor in the pace seems about as accurate as someone guessing your heart rate from across the room.
Yes the bip is the same.
Absolute ****.
I've compared it with Polar watch + chest strap. There were differencies in the meassured pulse, however the average pulse for the trainings was very close on both devices. What is important for Peace, it has to be fastened very tightly on the wrist.
Wysłane z mojego ALE-L21 przy użyciu Tapatalka
I have compared Amazit Pace (1.3.6d) with Garmin Chest Strap HR monitor and FR235 doing Interval training running, and to FR235 optical HR monitior doing indoor biking.
In both activities Amazit Pace worked inestable the first 10 min then worked showing nearly same HR thank Strap HR and optical HR monitors.
Amazfit Pace showed a sudden decrease in HR reading about the middle of activities (about 1 hour each) and then back to proper reading.
In summary, Amazfit Pace uses about 10 min to have proper HR values, and sometimes during the activity has sudden decreases in HR reading.
For the rest of activity it performs quite well.
but you know that you can pair amazfit with a heart rate monitor strap, for example Polar H7?
This is about the Pace, and that can't be paired with a strap.
fzelle said:
This is about the Pace, and that can't be paired with a strap.
Click to expand...
Click to collapse
oh, ok, i was talking about Stratos
heart rate sensor go crazy
I have the pace model too
sometimes (recently with more frequency) the heart rate sensor go crazy
yesterday, when i did an Indoor Run, he show the alert: "heart rate too low: 75", seconds after this, he show: "heart rate too high: 185", seconds after: "heart rate too low: 81", "heart rate too high: 172", etc etc.
Someone else seen this?
Someone know how to fix it?
ahander said:
I have the pace model too
sometimes (recently with more frequency) the heart rate sensor go crazy
yesterday, when i did an Indoor Run, he show the alert: "heart rate too low: 75", seconds after this, he show: "heart rate too high: 185", seconds after: "heart rate too low: 81", "heart rate too high: 172", etc etc.
Someone else seen this?
Someone know how to fix it?
Click to expand...
Click to collapse
Is the watch brand new? Do you sweat a lot? Check the cover of the HR sensor, some people that had used the watch while bathing/showering had problem with the cover getting loose.
lfom said:
Is the watch brand new? Do you sweat a lot? Check the cover of the HR sensor, some people that had used the watch while bathing/showering had problem with the cover getting loose.
Click to expand...
Click to collapse
I bought my pace in Feb/18 (3 months ago)
my sweat is near to zero
never bath/shower using it
the pace work well until one week ago, when i need to do a factory reset because something was draining the battery too fast (one charge in one night)
after the reset, the battery issue has gone, and the watch work well until yesterday (when the HR sensor issue start)
thinking about do one more factory reset... :fingers-crossed:
just to illustrate: HR (red) x Cadence (blue)
alexhan said:
I have the pace model too
sometimes (recently with more frequency) the heart rate sensor go crazy
Someone know how to fix it?
Click to expand...
Click to collapse
Same issue here, with every Rom update HR accuracy gets worse in Sports activities. Continuous HR monitor seems accurate when compared to my chest strap, but goes haywire and at least 50% off true when in Run Indoor and Cycle indoor. Elliptical seems to be accurate at least some of the time. Have factory reset many times but nothing seems to help.
Yesterday I realized that with new ROM update, Peace have option to connect to other Bluetooth sensor(s).
I tested it and it with cheap 20$ Bluetooth sensor and works nice.

Continuous heart rate seems broken with new 2.3.7.0 Stratos firmware

Hi
There is an ongoing thread about the new 2.3.7.0 Stratos firmware and whether its OK to update.
Can I ask if anyone who has updated has found that Continuous heart rate monitoring is now broken - symptoms are that resting heart rate is reported as '--', there are gaps in the data, and when you look at the back of the watch the heart rate LEDs only work in brief burst of about 10 seconds, the go off for a minute or two (completely different to continuous previous 2.3.5.0 behaviour)
Hopefully the images from the Amazfit app show the issue better than I can say in writing..
Heart rate images from 10th December (2.3.5.0) and 13th December (after update to 2.3.7.0) are in the attachements below this post.
Hmm, as I explained you in another thread. I'm pretty sure that continuous HRM is not really continuous. Just checked again and the LED on my Stratos is off right now even continuous hrm is on.
However, your graphs clearly show that in the latest release, continuous HRM is even less continuous. Definitely has unusual gaps.
With the oldest FW, mine looks like the first one you've posted.
Sent from my XT1635-02 using Tapatalk
---------- Post added at 09:56 AM ---------- Previous post was at 09:50 AM ----------
Just double checked. After zooming, my continuous HRM looks like second one you've posted! Also has gaps. However, watch and the app are showing resting, min, max, average HR. For resting takes some time to show up, at least a day. And you did factory reset...
Sent from my XT1635-02 using Tapatalk
1. Known bug: currently Pace/Stratos do not record reading bellow a minimum value (I think it's 47bpm), Huami is already aware of this;
2. Obviously, continuous doesn't mean it measures heartbeat every second, first it needs about 15s to get just one reading, and then keeping the sensor on all the time would kill battery. IRIIC it reads every 1 or 2 minutes;
3. No resting rate: first check that your profile is correctly filled, then you must use the watch at night, while sleeping. If both are OK then you need to factory reset: first try with restoring old data (it usually doesn't fix anything), then without restoring old data after pairing again.
lfom said:
2. Obviously, continuous doesn't mean it measures heartbeat every second, first it needs about 15s to get just one reading, and then keeping the sensor on all the time would kill battery. IRIIC it reads every 1 or 2 minutes;
3. No resting rate: first check that your profile is correctly filled, then you must use the watch at night, while sleeping. If both are OK then you need to factory reset: first try with restoring old data (it usually doesn't fix anything), then without restoring old data after pairing again.
Click to expand...
Click to collapse
You are incorrect about a 47 BPM bug, I see min 43 BPM on December 14th, Min 43 BPM on December 15th, and Min 42 BPM today as I write this post. I saw readings below 47 before with 2.3.5.0. Maybe this broke in 2.3.6.0 / 1 which I did not use?
Secondly, continuous HR with 2.3.5.0 meant LEDs flashing on all the time. Almost every video I have seen on Youtube with Stratos reviews show LEDs on back always flashing.
This is how things always worked since September with 2.3.5.0 and it did not kill battery, only 2% overnight, or 5% during the day if no GPS or Bluetooth battery. It was always VERY accurate too, resting always match my Wahoo Tickr within 1 or 2 beats as you can see from Wahoo Tickr screenshot vs December 10th screenshot in 1st post with 2.3.5.0
See this Youtube video - everytime he turns over the watch, LEDs are always flashing and I can see from this setting he used Continuous HR to on.
https://www.youtube.com/watch?v=LsxKihwRNV4
In my view always on LED the correct behavior and exactly as Fitbit Surge or Garmin Fenix 5 Plus which also have 24/7 LEDs in continuous mode. As a general point, Fitbit Surge and Garmin Fenix offer 5 to 7 day battery with proper continuous HR and Stratos with 2.3.5.0 also did this fine.
I've spent the last 3 days resetting / rebooting / repairing and this simply is not a fix - sorry! 2.3.7.0 is broken, at least on my watch and cannot be fixed my end. See HR track from yesterday (15th December)
As a very experienced user of this device with over 660 miles logged, I know how it worked since September 2018 with 2.3.5.0 and how it doesn't work now - this isn't something I am doing wrong.....
cumbrianrunner said:
As a very experienced user of this device with over 660 miles logged, I know how it worked since September 2018 with 2.3.5.0 and how it doesn't work now - this isn't something I am doing wrong.....
Click to expand...
Click to collapse
Sorry, but there is not much to be "very experienced" about. Regardless how many miles you have logged so far. With that logic I'm about double experienced than you
Anyway, I agree that they're messing up with FW, fixing one bug, making two more. Instead of wasting your energy here on xda forum to prove us something, turn to Amazfit instead. Open the ticket and prove to them. It's good for all of us. Actually, all of us should open the ticket for every bug, every problem we find.
Sent from my XT1635-02 using Tapatalk
Zeljko1234 said:
Sorry, but there is not much to be "very experienced" about. Regardless how many miles you have logged so far. With that logic I'm about double experienced than you
Anyway, I agree that they're messing up with FW, fixing one bug, making two more. Instead of wasting your energy here on xda forum to prove us something, turn to Amazfit instead. Open the ticket and prove to them. It's good for all of us. Actually, all of us should open the ticket for every bug, every problem we find.
View attachment 4666883
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
The reason I put my usage is that it's a bit frustrating people saying reboot or repair - this is really like a IT support cliche telling you to turn it on and off again! I know how this works and its just wasting time with a firmware defect.
I have reported all the bugs I have found in Stratos since September, including uploading log reports from the phone directly from WIFI, filling reports with Amazfit and have had no response ever from them. Just an auto-reply - never any human follow up.
cumbrianrunner said:
I have reported all the bugs I have found in Stratos since September, including uploading log reports from the phone directly from WIFI, filling reports with Amazfit and have had no response ever from them. Just an auto-reply - never any human follow up.
Click to expand...
Click to collapse
That's odd. I have couple of threads with them (more than 10 ). Sometimes they are not very responsive but in couple of days, they usually answer. Of course, first couple of answers are generic but if you are persistent you may get trough even to the dev team.
You are using link below, right?
https://support.amazfit.com/hc/en-us
Zeljko1234 said:
That's odd. I have couple of threads with them (more than 10 ). Sometimes they are not very responsive but in couple of days, they usually answer. Of course, first couple of answers are generic but if you are persistent you may get trough even to the dev team.
You are using link below, right?
https://support.amazfit.com/hc/en-us
Click to expand...
Click to collapse
Hi, yes that is link - this is what I get back - always this, nothing more...
Dear cumbrianrunner
Thank you for contacting us. This is an automated response confirming the receipt of your request, and it is being reviewed by our support team.
Please note, Amazfit Support is available Monday through Friday, 9:00 a.m. - 4:30 p.m. PT. All support inquiries submitted outside of normal operating hours will require additional time for a response.
I think that link may be for people in the USA only - I am in England, and one of the questions they ask is about sales channels. I suspect non-US reponses to sales channel questions get filed in the bin too be honest
Well, try with US channel then
For me continues heart rate is working on 2.3.7.0. The lights should flash every minute for around 10s. It is measuring in one minute intervals except during activities. On Apple or Suunto continues means 10 minutes. On Garmin each second. What I recognized is that my resting HR is now relatively higher than before. But now it is winter and I am doing much less cardio training than in summer. So it could be true. Resting HR still recognizes resting days, hard workouts, illness or drinking alcohol correctly.
Zeljko1234 said:
Well, try with US channel then
Click to expand...
Click to collapse
I may do that
Well I have another bug - I am about to go out for a run, my usual stretching exercises puts my HR at about 60-65 BPM. Stratos with 2.3.7.0 is going nuts with continuous readings - spiking at 105 BPM, drop back to 78 BPM is next read cycle, then back to 96 BPM on other cycle.
Wahoo Tickr and Fitbit Surge have me around 60-65 BPM which is correct.
I could report this, but I suspect this would go into the 'too hard to fix' bin...! But will try pretending I am in the USA today
I can't say much about the stratos continuous heartbeat, but my Pace (FW 2.8.1.0) regularly shows a rate of 180 - 200 when I easily can make a conversation....
cumbrianrunner said:
You are incorrect about a 47 BPM bug, I see min 43 BPM on December 14th, Min 43 BPM on December 15th, and Min 42 BPM today as I write this post. I saw readings below 47 before with 2.3.5.0. Maybe this broke in 2.3.6.0 / 1 which I did not use?
Secondly, continuous HR with 2.3.5.0 meant LEDs flashing on all the time. Almost every video I have seen on Youtube with Stratos reviews show LEDs on back always flashing.
[...]
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So maybe 2.3.7.0 fixed the low HR minimum (I am not sure because I do not use this feature normally, but I know it existed for 2.3.6.0/1)... I have just enabled continuous HR for the last few hours, and I am sure the green leds aren't on always. I also got the graph showing the resting rate.
guys, throw all that stuff at me, i'll try to prioritize it again.
[email protected]
cumbrianrunner said:
Hi
Can I ask if anyone who has updated has found that Continuous heart rate monitoring is now broken - symptoms are that resting heart rate is reported as '--', there are gaps in the data, and when you look at the back of the watch the heart rate LEDs only work in brief burst of about 10 seconds, the go off for a minute or two (completely different to continuous previous 2.3.5.0 behaviour).
Click to expand...
Click to collapse
The same crap has been going on with the Pace for the past year. I was in touch with support for months and got a constant reply that it'll be fixed on the next ROM. This reply was repeated for months, until the warranty ran out, with me supplying the developers with data, screenshots and uploads directly from the watch. I chucked mine and put it down to buying cheap ****, and useless support. A friend who still has patience tells me that they still haven't fixed the HR issue.
Have fun with support, I hope you have better luck with the Stratos.

Stratos poor Heart Rate Measure?

I bought a Stratos to replace my amazfit bip and playing soccer, my stratos show around 185 bpm. It's impossible such reading. My old bip never showed more than 150 bpm (using treadmill as activity).
Is this sensor so bad? Can be improved in future updates?
As test I compared it to my fitbit and garmin and al readings are quite the same in workout and rest/sleep.
If I have a sprint or Hiit training my heart rate can spike to 190bpm. So 185 is possible depending on your workout.
Make sure your watch has the latest firmware, reset its data (factory reset then do not restore old data when pairing again) and use continuous HR for at least 24h and it should works a little better. Unfortunately the PPG sensor used in both Pace and Stratos isn't the best one around...
Hi Vogal , I'm experiencing the same as you.
I had a Bip for a year and a half. In the beginning HR was always 20 beats too low. If I wore in on the inside of my wrist, it was almost perfect.
I recieved my Stratos yesterday, it updated itself 3 times, even to the latest 2.3.8 that was released yesterday. I unpaired, rebooted, repaired, but didn't factory reset. HR is ALSO 20-30 beats to high. When standing still, measurement is perfect. But when moving, it's awful. On both watches.
Did you do a factory reset? Did it help?
My stratos HR works fine in spinning and elliptical machine. I compared it with another hr monitor with chest strap and both show very similar values. The problem is in outdoor activity like MTB. Here the stratos seems not realize about peaks of exercise and It always shows moderate values below 150 when the chest strap gives me values over 165. I tried tighting it more and different positions on my wrist but without any read improvement.
People, Pace/Stratos/Verge use a PPG sensor, it will never be accurate if you move your wrist/arm a lot, it is specially true when riding a bike... If HR accuracy is needed, use an external HR band.
The problem isnt the Stratos
Vogal said:
I bought a Stratos to replace my amazfit bip and playing soccer, my stratos show around 185 bpm. It's impossible such reading. My old bip never showed more than 150 bpm (using treadmill as activity).
Is this sensor so bad? Can be improved in future updates?
Click to expand...
Click to collapse
The problem isnt the Stratos, its de Bip. I had one and never gave me the same value of the HR mesure of the running machine, also I tried with an Apple watch in other wirst and both, the running machine (also the eliptical) and the apple show me the same HR but the Bip was allways 30-40 beats lower

Amazfit GTR heart rate problem

Hi guys,
I just got my new Amazfit GTR and noticed strange behavior of heart rate monitor. It shows values even if the device is not on my wrist. I left the device on the table for more than hour and any time I looked on main screen there was heart rate value and it was also changing the values. So it wasn't just last value stuck. I tried to run exercise activity while leaving device on the table and it was showing heart rate as well. Not all the time but sometimes there was value and sometimes not. So is the device faking heart rate values? Is it normal behavior?
It is how PPG sensors work, they use the reflected light to estimate the number of beats. Search the internet for more info.
Well, I have another watch with PPG sensor but they don't show nothing when they are not on wrist.
So it will probably not be about sensor type. In this case they for example report my rest heart rate during the night even if they lay next to me on the table so the values will be completely faked.
The sensor works that way, but other devices may use *other* sensors to disable the reading when they detect the watch isn't being used, the accelerometer for instance.
HR
lfom said:
The sensor works that way, but other devices may use *other* sensors to disable the reading when they detect the watch isn't being used, the accelerometer for instance.
Click to expand...
Click to collapse
HEyy,
- Also got 2 other product with the same comportment `` Fitbit Charge Hr ´´ and `` Fitbit Blaze ´´ , both detect when they are not in the wrist. Why doen's GTR do the same?
- Also both got more accuracy in Heart rate measurments...Because they are doing it consistently. With Amazfit GTR i only can program it to do it 1min in 1min. Already change it with Notify & Fitness. nothing seems to change....
- Another outburst from my side : heart rate scale doen't save scores higher than 180 BTM !
Are some of them just software issues ?
Regards to all
The heart beat sensor on the GTR is utter garbage. It does indeed fake heart beat results. Also the sleep analysis functionality is totally broken.
Just got my GTR and the heart rate monitoring is way off. Always some 20 to 35 Beats above the real one. As I have some hair I tried it in my finger and in my belly with the same wrong results. The firmware version is 1.3.4.19 which was updated immediately after first turn on. In contrast the free Android app I use is pretty accurate. I will still test the GPS.
Kaka0 said:
Just got my GTR and the heart rate monitoring is way off. Always some 20 to 35 Beats above the real one. As I have some hair I tried it in my finger and in my belly with the same wrong results. The firmware version is 1.3.4.19 which was updated immediately after first turn on. In contrast the free Android app I use is pretty accurate. I will still test the GPS.
Click to expand...
Click to collapse
I returned the GTR and got another one from another vendor and it has the same problem. I can now say that the heart rate monitoring in the GTR is useless, just a boring toy.
Amazfit admits that the heart rate monitor is "prone to inaccuracies" in its faq: https://support.amazfit.com/us/faq/839
As the heart rate sensor is basically a pulse oximeter which monitors the perfusion of blood to the dermis, it’s prone to inaccuracies.That’s because skin perfusion — a measure of how much blood flows through your skin-varies significantly from person to another. Especially the ones who have dark skin, hairy wrists, tattoo, and scar.
Click to expand...
Click to collapse
Kaka0 said:
Amazfit admits that the heart rate monitor is "prone to inaccuracies" in its faq: https://support.amazfit.com/us/faq/839
Click to expand...
Click to collapse
Oddly enough I have found the heart rate monitor to be remakably accurate if worn correctly and over the range 60-110. A few moments ago I confirmed previous results and while the watch showed 91 bpm a simultaneous ECG showed 90 bpm. The problem I have with the HR monitor is that it seems, when the cpu is stressed, to produce crazy results. To get around this I run exercise from the phone and get sensible results from the HR monitor. I might add that I was cooling down after exercise!
Well seems I am testing today. Had the watch about 2 days. I am guessing the watch does NOT show the current temperature? Like that matters. The GPS took about 45-60 seconds to connect, as others had. Seem to do faster NOT on wrist. Now my heart-rate monitor works really good. Tested it and I when I got 86 the watch got 85. did it again I got 84 thee watch got 85. Now I did take it off put it on the rubber mat and it kept going up to about 96 lol Put on my keyboard( light on top of keys) it went down to 40. Yet on my wrist works really good.

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