why S9+ is different after factory reset - Samsung Galaxy S9+ Questions & Answers

hi all,
I have a new S9+ (SM-G965F/DS), when I first power up the phone, there are many samsung apps inside such as samsung pay, browser, email.
After I did a factory reset in setting menu and restart the phone, I found that some samsung apps mentioned above were missing, need to download and install, what happened for this?
why factory reset would delete official apps?
thanks!

After a factory reset, during the device setup it asks you if you want to install those items. If you skipped over it or unchecked them, they will not be installed and you will have to install them manually...

Related

[Q] Market: Download Unsuccessful, then unable to reset

Long story: Went in, got my Vibrant, immediately downloaded a few apps to play/test the device in the store. I got handcent and barcode scanner. Went home, tried rooting phone, couldn't get into the recovery menu. Gave up on rooting for the moment and tried to download launcher pro, and immediately after it started the download it gave me a "download unsuccessful" error, regardless of whether I was connected via 3G or Wifi. I then tried downloading several other apps and got the same error. Afterwords, I tried clearing the market's cache, signing in/out of Google Talk, uninstalling the apps I had originally downloaded, rebooting the phone; nothing worked (and I was unable to reinstall the apps I had managed to install in the first place, due to the same error).
I then attempted a factory reset and was unable to do that, given the error "No reset was performed because the System Clear service is unavailable." After going through tech support through everything I did, they asked me to do a hard reset of the phone, which I didn't realize used the same recovery menu as one must access to root the phone. Since I couldn't get into the recovery menu for whatever reason (I blamed my fingers at the time), I was told to go back to the store to swap my phone out for a new one. Did that, repeated the app downloading process but didn't connect it to anything other than a car charger, and the app store gave me the same error, and I'm again unable to perform a factory reset or a hard reset. I know it's not my fingers, though, because I was able to get into the recovery menu of a display phone at the store.
I'm going back to the store tomorrow to swap my SIM out, since tech doesn't know what else to do with it, but I was wondering if you guys had any input.
Short story: First symptom was all market downloads failed with error: Download unsuccessful. Second symptom was inability to perform a factory reset or a hard reset. Possible causes/solutions?
To fix the download unsuccessful error go to Settings>Applications>Manage Applications, then tap menu, select "Filter", select "All". Scroll down to Download Manager, select it. Tap "clear data".
That should resolve it. Found that somewhere on here and i I haven't had that error since. As for the other... Make sure you're holding down BOTH volume keys at the same time. I screwed that up at first because I thought it was a rocker switch and not two individual switches.
That seems to have fixed it! Thanks!

[Q] Factory reset problem?

Hi everyone,
I've just bought a Samsung Galaxy S III, amazing phone, but I fear I had a problem, on the first start, during the setup wizard, I skipped a passage and I wasn't unable to go back and see what was, so I (stupidly) made a factory reset to redo the setup wizard, more slowly, but I had two problems then: Play Store process force closed while updating apps, and Facebook widget doesn't work fine sometimes, it doesn't load posts and cannot open app from the widget, it's such as blocked. So I fear that factory reset was a stupid move, and could have caused this two problems, or it doesn't matter and those problems are indipendent of the reset? I have to say that I haven't got other problems and other apps/components seem to work very well and when I reopened the Play Store no more problems until now, maybe was the system updating the play store and closed it? Sorry but I am really nervous, I love that phone and don't want problems
Factory reset won't cause problem, other than losing data/settings.
Factory Reset = restore phone to out of the box in your case .
jje
JJEgan said:
Factory Reset = restore phone to out of the box in your case .
jje
Click to expand...
Click to collapse
Yeah I know, but I did it in the recovery xD and I worried about it, (I was usual with my old SGS to do it in the recovery when installing a custom ROM)
Thank you for the answer, I needed a conferm, and of course, a relief.
You can reload the rom using kies or you can update to jellybean. This should fix your issue.

[Q] Serious problem with My tab 2 10.1 GT-P5113

I have a samsung galaxy tab 2 10.1 GT-P5113 NOT ROOTED,
My device reboot continually after received that google play is stopped and SEVERAL other processes related to google play also.
I tried to uninstall the latests softwares and games in secure mode (as normal user I can do anything because the problem of reboot) and I restarts the device, nothing change, all applications I removed are still in my device.
I tried to do the wipe data/factory reset and the wipe cache, when i did it and reboot the device nothing changed in my tablet, all applications are still their.
I tried to reinstall the image with Odin, the installation process is ok, but when it reboot, I have the same data, and the problem of rebbot continually still their
I also tried to recovery wipe data with ADB and nothing has changed.
I need your helps pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease
thank you!!!
the mativi
sakrigue said:
I have a samsung galaxy tab 2 10.1 GT-P5113 NOT ROOTED,
My device reboot continually after received that google play is stopped and SEVERAL other processes related to google play also.
I tried to uninstall the latests softwares and games in secure mode (as normal user I can do anything because the problem of reboot) and I restarts the device, nothing change, all applications I removed are still in my device.
I tried to do the wipe data/factory reset and the wipe cache, when i did it and reboot the device nothing changed in my tablet, all applications are still their.
I tried to reinstall the image with Odin, the installation process is ok, but when it reboot, I have the same data, and the problem of rebbot continually still their
I also tried to recovery wipe data with ADB and nothing has changed.
I need your helps pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease
thank you!!!
Click to expand...
Click to collapse
Long story short, go to the following link to fix your issue. The instructions are missing two steps, you will need to download odin on a PC, it is in the same link as the article except it is under the third party apps folder. You will also need the Samsung Driver for your PC. Let me know if you still have problems.
http://support.mokimobility.com/entries/27611097-Changing-to-a-Non-Rooted-Samsung-Video-
Thank you Justin for you response, I will try that and I hope that its work.
Thank you again.
I Have followed the link from A to Z and nothing changed on the device. :crying:
I'm afraid that the mainboard has a problem!!!!!
What version of Ordin are u using? I could not get my tab rooted until I used ver 3.4......ordin 3.7 did not work fo me..not sure if this have anything to do with ur issue...just thought it may be something to look into..

Factory Reset w/ AirWatch

My company has recently installed AirWatch on our Galaxy S6 phones and I'm looking to do a factory reset. I can't un-enroll, as it's not an option in the app, and I can't factory reset through the settings menu or recovery menu.
I've also tried the method suggested here to no avail.
I'm sure there's gotta be an easy method I'm just missing.
Thank you

How to Replace the Factory Reset with a Custom.

Hello.
I have TV BOX with several applications installed, games and other things. But when I have a problem I need to do a factory reset I lose all these applications. How do I reset the reset to the point I set, not the Factory default.
I'm using an MXQ-4K PRO.
Thank you!

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