Hello everyone,
I'm not normally on the Moto Z Forums, but i currently (as the techy guy in my family) am faced with a strange issue. I have 5 people in close relationship (Parents, wife, husband of my sister...) with Moto Z's. Every single one of them is acting really weird. They all randomly shut down between 50% and 15%. After turning back on, they state anywhere between 1% and 5% charge left. On plugging the charger in, they claim 100% charger within under 30 minutes. Battery life between those 5 phones varies between poor and abysmal (sub 1h SOT to 2h SOT).
All those things aren't phone specific. Every single phone has shown any of those combinations. All of them are out of warranty. Since most of them depend on their phone daily without replacements at hand atm, i'm not able to spend days unlocking, flashing, rooting or the likes. I'm trying to convince my wife to let me factory reset the phone, but atm, she'd rather live with it then having to re set up 3 years of phone usage (i get that to a point. Not how i use my phone, but "normal" people are different in that regard).
I already read several thread around degraded Batterys, but this doesn't seem to be the case here. The biggest Problem are the random shutdowns. You never know when, below 50%, the phone will just turn off.
Additionally, two of those phones sporadically Have malfunctioning microphones. In calls and recordings they occasionally only transmit static noise. Usually that fixes itself within an hour or two (without any intervention).
I'm at a loss here. Any tips on what to try to mitigate those Problems? Since we're at a point where most affected are debating buying new phones, i'm willing give anything a try (as far as i can get someone to give up their phone for a day). Thanks for reading all of that.
domsch1988 said:
Hello everyone,
I'm not normally on the Moto Z Forums, but i currently (as the techy guy in my family) am faced with a strange issue. I have 5 people in close relationship (Parents, wife, husband of my sister...) with Moto Z's. Every single one of them is acting really weird. They all randomly shut down between 50% and 15%. After turning back on, they state anywhere between 1% and 5% charge left. On plugging the charger in, they claim 100% charger within under 30 minutes. Battery life between those 5 phones varies between poor and abysmal (sub 1h SOT to 2h SOT).
All those things aren't phone specific. Every single phone has shown any of those combinations. All of them are out of warranty. Since most of them depend on their phone daily without replacements at hand atm, i'm not able to spend days unlocking, flashing, rooting or the likes. I'm trying to convince my wife to let me factory reset the phone, but atm, she'd rather live with it then having to re set up 3 years of phone usage (i get that to a point. Not how i use my phone, but "normal" people are different in that regard).
I already read several thread around degraded Batterys, but this doesn't seem to be the case here. The biggest Problem are the random shutdowns. You never know when, below 50%, the phone will just turn off.
Additionally, two of those phones sporadically Have malfunctioning microphones. In calls and recordings they occasionally only transmit static noise. Usually that fixes itself within an hour or two (without any intervention).
I'm at a loss here. Any tips on what to try to mitigate those Problems? Since we're at a point where most affected are debating buying new phones, i'm willing give anything a try (as far as i can get someone to give up their phone for a day). Thanks for reading all of that.
Click to expand...
Click to collapse
Random shutdown is a common battery problem known in all types of lithium cell batteries (very common in used laptops), it's very common in Moto Z due to small battery(degrading is more visible) and overheating(degrading happens quickly)
However, the bigger problem is that some phones show 100% charge without the battery actually charging to 100%. To test if your phone is affected by this bug which appears in degraded batteries, simply turn off the phone when it shows 100% and connect the charger while it's off and it should show different battery percentage (for me it shows 96%), you can further charge the battery for 1hour while it's off even if it shows 100% and you will notice a much better SoT
domsch1988 said:
I already read several thread around degraded Batterys, but this doesn't seem to be the case here.
Click to expand...
Click to collapse
what you're describing IS a symptom of degraded batteries. once the batteries start to go bad, the % indicator can't be trusted.
If you're a DIY sort of person, maybe this might be useful to you:
https://ifixit.org/blog/11644/motorola-ifixit-partnership/
https://www.ifixit.com/Store/Parts/Moto-Z-Replacement-Battery/IF368-002-2
Related
My S740 is now coming up to one year old. For various reasons I have had 2 batteries for the device which are both of a similar age.
Anyhow, normally I get a full days use out of a battery however on a very busy day I may end up changing to the 2nd battery around 5pm.
In recent weeks, every now and then the battery will be dead after only a few hours even under light use. After a full charge, it is fine again giving full days of use.
I have checked there are no programs running in the background etc and can't see any pattern to this.
This happens when using either of the batteries and is really annoying.
So if this random discharging a sign of the batteries failing or something more sinister? Has anybody else seen similar things? I am happy to buy a new battery but at £30 don't want to then find the same problems again
Thanks
I've only been using this phone for about a month now and agree the battery can be quite erratic!
I don't think it's anything to with the phone 'failing'. I've had quite a few smart phones and to be honest it just seems to be common practice for these types of phones to have a strange battery life.
Some days from a full charge I can get up to 2.5 days! Other from a full charge it will run down completely in under a day.
I'm going to invest in one of those extended batteries, the battery capacity on those is more then double that of the standard battery. Sure it adds a bit more bulk to the phone but I kind of like that, will turn it into a proper beast!!
My phone's battery-life is also erratic (and limited anyway).
Always was, but with me also more now after a year.
For me it feels a bit soon for a failing battery. Normally in my experinence with Li-ion batteries, they work well for over 2 years.
Often I can relate the bad battery-life with extensive use (calling, internet), but sometimes it's almost empty overnight with 75% at the start of the night.
I suspect a non-linear decline of the presented battery-capacity is one of the causes: while decreasing it falls faster.
In my experience it stays quite a while above 80% and after the 20% warning I only have a few minutes calling-time left.
First of all, hello to everyone. I have been reading through a lot of threads here in the last few weeks after getting my HD2, especially the ones about battery life.
I have never owned a smartphone, so I have no comparison but I'm barely getting through 1 day of use when fully charged! And I'm not even using it that much yet, Wifi is off, no data transfers, just some texting and calls. I have installed Bandswitch and Battlog, didn't really help though.
Got the phone brand new (T-Mobile US) and haven't done any major tweaking yet, it's still pretty much stock with a few programs that I installed so far.
Do you guys have a similar experience or is it completely different? I love the phone, but if I dont even get through one day of use (and I want to use the phone in the future, not just for surfing but for music streaming or web browsing), I would have to bring it back.
Any help appreciated!
It's just something you have to live with, buy a spare battery, or the extended battery, flash a lighter ROM, adjust screen brightness turn off push e-mails etc etc.
I can get 2 days battery from very light use. i.e. a few texts and calls a day, no Wi-Fi, bluetooth or internet browsing. That's just how smartphones are.
So how do you do it on a daily basis?
My battery is fully charged in the morning and lets assume I'm using the phone for what I bought it for - some music streaming, gps here and there if I need it, some web browsing, calls and texts etc.
I haven't even started using most of the features of the phone and my battery has died twice on my already while I was out at night.
How can that be normal or acceptable? I can't charge my battery every 6h...
brutzel1 said:
So how do you do it on a daily basis?
My battery is fully charged in the morning and lets assume I'm using the phone for what I bought it for - some music streaming, gps here and there if I need it, some web browsing, calls and texts etc.
I haven't even started using most of the features of the phone and my battery has died twice on my already while I was out at night.
How can that be normal or acceptable? I can't charge my battery every 6h...
Click to expand...
Click to collapse
Maybe you shouldn't have a smart phone? Battery technology is ****, it's a shame, but it's true. The only thing I can suggest is a spare battery, I carry one everywhere.
I generally watch an hour and a half of video a day on my phone, text, call, use the internet and I can still make a 9 hour day with 40%+ battery left, and just incase I am out and about in the evening before I have a chance to get the phone on charge I have the spare.
But with that said half hours charge from the mains will give you a good 30% topup I very seldom have to swap the batterys and I use a pretty juicy ROM.
Kalavere said:
It's just something you have to live with
Click to expand...
Click to collapse
or maybe not
Given his kind of use, 2 days should be normal. Right now I'm squeezing 3 days out of this battery, and that's only because I swap it out when it's at 10%, otherwise it could be a little longer... and a few calls here and there is not the only thing I did with it... it's still my work pda after all
Since it's pretty much stock, unless it gets better with time (the first recharging cycles are the worst) and even after a hard reset it won't get better, it probably is something wrong not software related.
Install battclock and check the standby battery drain, shouldn't be much higher than 4mA, up to 7mA could be normal, any higher than that, especially if significant, and you've got something wrong, and found the cause to the short battery life.
First off, buy a couple of cheap oem batteries from here...
Now, these eBay batteries have performed slightly better than the original battery...
Some of us smartphone users are so used to poor battery life we have power charging cradles at home work and car just to keep the charge up... And have spare batteries every in case of emergency...
I take my phone off the charger at 6am to go to work... My avg day is 6-10 calls, 20 reminders, an hour of UNO, an hour as a wifi router and I return home at 5pm with 50-60% battery life...
they are trying to make batteries smaller and thinner so they can make the phones thinner and smaller so battery life is compromised. But you do need to give it some time to settle in.
Back up batteries and cradles to charge them are cheap and an easy solution. So are extra chargers to keep at work, in the car, etc. Most people can charge their phone at least an hour during the day and that should give you all you need.
The only smartphone that I didn't carry an extra battery for was the moto q9c, because it came with an extended life battery. But on these phones, that probably isn't the best option.
So what did you guys do to improve the battery life of your HD2? Are there any specific programs (I heared about G-Profile) you are not supposed to use or did you guys just deinstall all the T-Mobile Apps?
If I can just get 1 day of actual use out of it I am OK with that. I just dont want to have die every second or third day if I use more often than normal...
Any suggestions or may tests I could do? I feel like I could stream music on Slacker for about 90 Minutes and the battery would be dead...
EDIT: Just did Battlog for about 15 Minutes, my phone uses between 15ma and 31ma when in standby. So where do I start, how do I find the culprit?
I love huge screen HTC devices and Im a power user, so my solutions for power issues are:
Callpod Fueltank Duo
http://palmtops.about.com/od/accessoriesperipherials/fr/Callpod-Fueltank-Duo-Review.htm
Mugen Extended-size High-capacity 2600mAh Battery for HTC HD2
http://www.mugenpowerbatteries.com/
There is a 15% discount right now, better hurry.
Extra chargers and thats it! Now I browse, calls, emails, music, videos, TV stream (Slingplayer) and maximize all of the other features of my HD2 t9193.
Software and the end-user are the cause behind battery drain. I've got 2.5days out of moderate use so I don't think it's the hardware at all.
Methods for testing battery consumption and proof it is typically software related
Hi,
At the risk of looking like I'm trying to hijack this thread, I started a discussion on this particular subject a while ago as feedback on my finding after reading almost all the threads I could find regarding battery use on the HD2. Lude219 is 100% correct, the issue is always software related (yea, I know there might be exceptions to the rule) and my phone was a prime example of that.
See the thread below that explains how to measure your battery consumption, has logs and screen shots from users you have high consumption and also people who have systems where battery life is more than 48 hours so that you can compare your results.
http://forum.xda-developers.com/showthread.php?t=718173
Regards
I'm also sure it's software related. My phone would use app. 2% overnight with all connections closed. This i tested over months. Then suddenly without me changing anything drastic software wise, it pulled 5% per 3-4 hours. So after going thru all the cleaning routines nothing helped exept a good "ram cleaning" . Somehow or other the phone starts processes over time wich consume alot of power. One would have to look into it with a process manager to find out what exactly it is. WinMo seems to be quite sofisticated looking at all the running processes. So my view is , keeping the system tidy might be the only way to save the extra power.This is where the huge diffrence to other platforms seems to be, it can take quite a while until you have configured your phone the way you need it. I am useing the stock rom 1.66 German
thanks you guys for participating and sharing your thoughts.
But now, here is a thinker:
Last night, I let my battery drain all the way to zero and then recharged it at night. The only other thing I did was installing BSBTweaks and Touch X Taskmanager. I also changed my Bandswitch Settings to turn off data when not used and put it at 60 sec (instead of 500 sec before).
And I couldnt believe what I was seeing, I took my phone off the charger this morning around 8.30am and now at 7pm I am still at 84%!!! I did not use the phone heavily but sent and received a few texts, made 1 call and played around with it for a little bit. Similiarly to what I did in the beginning after I got the phone, but then the battery had almost died at 7pm!
I am super happy and hope it stays like that but cannot explain why all the sudden it is that different...
Hi everyone,
This is a very usefull thread, for me it is, thanks to everybody that answered.
regrding the last post, a noobish quesition is
”Bandswitch Settings to turn off data when not used and put it at 60 sec (instead of 500 sec before): how do i do this?”
I remember stumbling upon this setting the day i got the phone and started viciously going through it.
Somehow it didnt store in my memory the path i went that day so i can try doing what the man sugested.
So if anyone can lay a hand, much obliged.
Regards
i lost 12 pct over night in 9 hours with my radio turned off last night and only gmail and texts were open...
with battlog how do i do the test so it stays in standby? it keeps turning the screen on and off when i run benchmark
You may want to flash a new radio. Try a new one each day and measure battery life. I use radio 2.12.50 and have had a good experience.
yeah but with my radio turned off the radio shouldnt affect it shoudl it?
i use blackberry to stream pandora radio thru aux for about 8 hours a day and it still has 2 bars left after that.
HD2 just sits there and kills the battery lol
what kind of phone is that when you have to disable all its functions every time you dont use it?
seriously this is called unfinished product or poor design, that is beeing sold to customers as a next best thing.
you guys can argue with me all you want. i heard many excuses from users advocating the companies. such as. if you dont like this than pay more for a better product. well HD2 is a better product, its a 500 dollar phone damn it.
but you dont realize that even the "better" products suffer from same underdevelopment syndrome.
companies spend millions on consumer research and consumers spend millions on **** they dont need every year. cows eat grass, consumers eat garbage made by big companies.
where are the better products? they dont exist because it became "normal" to have a faulty OS or for your phone buttons to fall off, or battery to explode.
companies worked long and hard to make consumers get used to the idea that garbage is just a part of life, and worked long and hard to minimize costs of production, and cut corners.
which corners?
the final QA testing that is not beeing done by a company, so they can release the phone 3 months earlier, the consumers pay for the phone and test it.
we work for the company and we pay for it instead of getting paid.
the phone breaks oh how sad ,
company takes note(dont use this cheap glue or the buttons fall off, get a lil more expensive glue next year)
so they use better glue and cut another corner and we buy another "new and improved phone" and this time screen goes dim oh dang not again...and it continues.
do you disconnect your car battery every night so it doesnt die? or when you buy a lexus do you drive with your AC off because it cant pull the car around when ac is on same time as the stereo?
Hi all. I really don't know what causes my problem, so I'll just describe it:
Epilogue:
My Legend came with some Vodafone ROM so as soon as I got it I flashed 2-3 ROMs found on XDA (all in the same day, all were 2.2) before I settled for BlaY0's. Everything was working properly. After 3-4 months I decided to try a new ROM so I flashed a 2.3.3 with HTC Sense (http://forum.xda-developers.com/showthread.php?t=987251) - didn't like it much; then I tried a Cyanogen, also 2.3 - didn't like it either. So I flashed back the BlaY0 2.2. (also, in one day)
This is when my problem started.
Usually my battery would last for a day and a half. But every evening I connect it to the charger (at about 50%). In the morning the little light turned from orange to green and the battery indicator showed 100%. This was before! Now, I connect the charger in the evening but in the morning the light is still orange and the battery indicator shows something between 70% and 85% (I don't know if this is important, but most of the times is 85%). Usually it took 2-3 to fully charge the battery.
After a while, I noticed that if I reboot the phone in the morning, after the reboot the indicator shows 95-98%.
First thing I did was to wipe the battery stats (http://forum.xda-developers.com/showthread.php?t=765656) but either I did it wrong or that was not the problem because it did'n solve anything.
Then I noticed something else. When I go to SETTINGS>ABOUT PHONE>BATTERY I can see the UP TIME and the AWAKE TIME. I'm guessing that the up time is the total time since last reboot but the awake time I'm not sure; is it the time the display was on or it is more about CPU activity? Anyways, it seems that after I connect the charger, it thinks that it is awake because in the morning I can read about 8-9 h of awake time (during the day it reaches at about 1-2 h). So it appears that something consumes the power at a higher rate messing with the charging process. If so, why does the battery indicator heals after reboot?
Thinking that an app was causing the problem I eliminated some of them: Advanced Task Killer, Llama, Watchdog. The problem persisted...
Now I'm out of ideas...so if someone has some I'd be grateful. It's not that I need to reboot in the morning, it's the not knowing that's killing me!
Absolutly same issue here.
I remember seeing a solution somewhere in the forum. Try using search. I think there're many threads revolving around this issue.
Sent from my Legend using XDA App
elk2210 said:
Absolutly same issue here.
Click to expand...
Click to collapse
I know that it's selfish but I'm glad I'm not alone
@Asovse1: I did a search before posting but I'll keep digging if you say there is a solution somewhere. Tks!
marginean.m said:
I know that it's selfish but I'm glad I'm not alone
@Asovse1: I did a search before posting but I'll keep digging if you say there is a solution somewhere. Tks!
Click to expand...
Click to collapse
There was a huge thread on this in General.
http://forum.xda-developers.com/showthread.php?t=1151450&highlight=charge
Unfortunate, until an alternate solution is found, it seems that replacing a piece of the hardware is the only way. Which sucks. I'm sorry.
When flashing a new ROM or switching between primary and secondary batteries in my wallet, I always make sure I calibrate it so the system doesn't misinterpret predefined untrue values regarding the highs and lows of the battery.
Actually, with my second battery, it takes an hour to charge from 2-60, then another one for 61-76, then the whole night til 100. It's quite horrible. The stock HTC battery excels at charging, but I digress.
It seems like a counter-solution to me, but maybe a temporary fix for you: Have you tried investing in a really cheap, secondary battery, perhaps on eBay? I bought two for around 2 dollars each, on separate occasions. My first I'm still using now, in my wallet, switches each month. My other one I bought recently, and the first time it dipped to 30%, it completely shut off. Needless to say, I threw it away, it was horrible.
@Asovse1
I read the thread...to be honest I never thought it would be a hardware issue. Anyways, replacing the motherboard isn't really a fix.
I guess your solution (having spare batteries) is the only one feasible. This kinda sucks!
Solution (see last sentence)
I have two HTC Legend phones here that both have this same problem.
I have read elsewhere that some people got the HTC Legend fully charged by charging it normally, like overnight, then powering it down and charging once more until the light turns green. Some repeated this procedure twice, i.e. pulled the charging cable, then plugged it in again.
I just tried charging with the phone powered down and got it to 100%.
But I'm still not sure whether this is just snake oil, because the indicated figure may not actually show the true charge.
Addendum: As I now know, it is snake oil. As far as I can tell, the phone charges normally. Only the indicator underreads. It does not reach 100%, it goes down rapidly, the phone keeps operating for hours with the indicator showing 3% or less.
And here is the solution.
Hello, new guy here. Thanks for having me here.
Did a search for the issue, but none thread found comes close. I did an update on Monday (24.03.2014) OTA to 4.3. Of course it failed - forgot to do factory reset before that so what I got was famous samsung screen with blue LED on. Long story short, managed to recover. I had all the usual after-update-battery-drainage issues, but after tweaking and forcing shut a lot of stuff it is much better. Except for screen.
When I use phone with screen on, the battery level drops almost visibly. I would estimate it at 1% for 1.30 mins. What's more - when I use Google Maps Navigation in my car, the phone loses charge even when plugged to the charger (old trustworthy TomTom USB, rated at 1000ma). Slow - about 1 percent for 7-8 minutes, but still. Oh, and phone gets very hot then. With screen off (power button or automatic off after 30 sec) the battery life is awesome and it charges like a sponge. even with constant H/H+ internet connection, audiobook player with headphones on and of course phone services. Comparing to "before update" its much better. Of course it may be due to lot less freeware (read: adware), but it is better.
However, screen is a killer in this deal.
60 hrs uptime, 15h 15min on battery, 47% of it screen usage. Next is Device Idle with 13%. During that time screen was up about 5h total, of that 3h while plugged to charge. I also went through two audiobooks totaling 20 hrs, browsed net (heavy with the downloads - 3gb total) for 2h, used Kingsoft Office for 2h and navigated with google maps for about 4h, did about 3.5h calls, emails check every 10 min (just headers), some texts and camera. All times approximated, but fairly accurate.
Phone is 1,5 years old, is and always was stock. Bought in UK, used in UK, locked with H3G (Three).
Does anyone have some advice? Tips? Tricks? suggestions? Much appreciated.
Thanks,
Adam
What you have is normal, you need a new charger is all and probably a new battery. 5hrs screen on time from a full battery is the best you can expect..
boomboomer said:
What you have is normal, you need a new charger is all and probably a new battery. 5hrs screen on time from a full battery is the best you can expect..
Click to expand...
Click to collapse
Thanks for quick reply.
Well, since my SGS3 is 16 months old I would say that max screen for me would be bit less than 4h. Battery was used and abused (had message about it being too hot for charging a few times etc.), but right now it is more like 2h on scree time. And NOT charging while navigating is new. Started right after update. And this not charging issue is of supreme importance. I've a roving job over quite large area so I'm driving a lot. And sat nav is a must. And since it's draining battery even on charge it worries me as phone is used extensively - technical chats, calls, online and offline documentation etc.
Anyway, will change the charger. Battery... Have half a year till end of contract, so will think if I need the expense.
Oh, one more thing. On Monday my SanDisk 32gb SD died - that's why I updated. Wasn't sure which gave. I had unexpected unmount message with this card. Could this issue use more battery as well? different card now.
Thanks again.
Sd card issues will drain battery. Charging stops when the battery reaches 50°C so if you are navigating and don't point an air vent at the phone it will overheat and stop charging.
Batteries last six months before capacity is reduced, after 16 months you will be lucky to have 50% the original capacity, less if it has ever overheated.
boomboomer said:
Sd card issues will drain battery. Charging stops when the battery reaches 50°C so if you are navigating and don't point an air vent at the phone it will overheat and stop charging.
Batteries last six months before capacity is reduced, after 16 months you will be lucky to have 50% the original capacity, less if it has ever overheated.
Click to expand...
Click to collapse
Oh, that I know. I'm hard on batteries, but not in phones. None of my phones ever had failed battery pack, but laptops... all of them. But that's not the issue.
Battery is essentially low energy chemical reaction, so obviously it will be degrading. No issue there. That's why I'm not shooting for max parameters and not worried about it, especially since update phone lasts more. Waaay more.
I changed chargers and it's the same (I have two more never used TomToms and one Tortoise rated at 2 Amps). So i'm starting to think that the issue is not batter, charger etc. I think Google Maps on navigation (which uses simultaneously Screen, GPS and internet) also goes on max on CPU and GPU. that's why tere is overheating and not enough power for everything.
So it looks like software issue. Google maps in particular. Do another factory reset? Everything is up to date. Or maybe I overlooked something?
Partial solution found
Hi all,
Sorry for late update, but was out of the country and all that.
Thanks for suggestions. They were useful to solving most of the issues.
First, changed cables, not chargers. cleaned also contacts in the socket of the phone, so battery gets charged well and fast all the time. And is even better after couple of cycles of full discharge/full charge.
Probably because of having less "apps for free" it is simply phenomenal - normal sync (incl. emails), normal gsm, heavy music listening - takes about 5-7% of battery charge per hour, depending on signal strength. It is much worse when working with screen on, but still good - about 5-6 hrs of gaming for example.
There is still issue of excessive battery drain while using google maps, but this may be software issue. will be uninstalling/reinstalling it soon. Should help.
Will inform on that one as soon as status changes.
[Notes:
• I put this thread in this section because of the "Other" tag. If it is unrelated consider moving my post, thank you.
• This is an issue report for my device, I am not saying that everybody got the same. ]
Hello,
I got a battery issue on my Samsung Galaxy Core Prime for at least more than a year.
The problem is: almost everytime, my phone crash when arround 40% battery level. It's not an informatic crash but... I'm not sure. The phone just suddenly shut down, not as it ran out of battery, displaying the shutdown logo and going to sleep, it behave like I pulled off the battery.
This is not a battery misplacement problem because the shutdown doesn't happen a totally random way: it never triggered over 50% for now.
Moreover, the battery level goes wrong after such crash. Even after waiting some time with battery out of phone I got randomly a new battery percentage that will be either lower, same or even higher than when it crashed. So maybe the whole problem is due to a shift between real battery percentage and what phone determined.
I also noticed that when rebooting after the crash the phone speakers make a weird sound, a kind of "shhhhhhhh" even with silent mode enabled and no system sound, and when it happens phone recrash on booting (system) logo.
I personally don't think it's system's fault, because between the first time it happened and now I may have flashed at least 6 times my ROM and made various wipes. Also somebody getting the same phone model than me never got such problem, even tough he is not rooted and has recent firmware. In the end the problem getting worse and worse again (=more frequent) so I'm almost sure it's a material problem.
But which one? Is this directly battery's fault or is it captor's fault? Actually I threatened the battery very badly, it's true. But everything I did — overcharging, emptying battery at the time I thought that was a good thing because of a suppoesed memory effect like nickel batteries, using charger block from an older device with a bit different configuration — should have shortened the battery's life, however it's just like the battery is now discharging a bit faster but got a kind of danger zone where you're not sure that it will keep behaving normally, so much that some measurements and developing apps determined that my battery have a good health, that is maybe absolutely FALSE.
Talking about this danger zone, I also noticed something even stranger over all.
Depending of what I do, I got higher or lower chance to have my phone crashing under 40% level:
- If Wifi is enabled, the phone got arround a half more chance to shut down unexpectedly.
- This is worse when using data consuming app (i.e. Youtube)
- Using more hardware also increase this phenomenon (when using camera) and enabling flash instantaneously and almost everytime crash the phone.
Here are what I reported.
What do you think?
It has happened to me many times. So i normally keep it charging all the time to be safe.
Prime said:
It has happened to me many times. So i normally keep it charging all the time to be safe.
Click to expand...
Click to collapse
All the time for real? Be careful, that's not a good practice. Unless you removed the battery first, this will get worse if you do that.
I have a similar but possibly unrelated problem.
If i charge upto 100%, the battery goes directly to 0 after around 50%.
If i charge upto 50%, then the battery drains rapidly after around 20%.
I don't think its a battery problem because its the same with two replacement batteries and a stock battery. (Or maybe I have a bad luck and bought ****ty batteries)
Will post a screenshot soon...
I have the Same problem i changed the battery twice but i still have the issue
rms112 said:
I have a similar but possibly unrelated problem.
If i charge upto 100%, the battery goes directly to 0 after around 50%.
If i charge upto 50%, then the battery drains rapidly after around 20%.
I don't think its a battery problem because its the same with two replacement batteries and a stock battery. (Or maybe I have a bad luck and bought ****ty batteries)
Will post a screenshot soon...
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What you posted is close to what I noticed, so it is not unrelated.
This is weird that after buying two more batteries the issue still occure...
I've this problem too :/ (G361H)
I have this problem too. This is the batteries fault only.
Atronid said:
[Notes:
• I put this thread in this section because of the "Other" tag. If it is unrelated consider moving my post, thank you.
• This is an issue report for my device, I am not saying that everybody got the same. ]
Hello,
I got a battery issue on my Samsung Galaxy Core Prime for at least more than a year.
The problem is: almost everytime, my phone crash when arround 40% battery level. It's not an informatic crash but... I'm not sure. The phone just suddenly shut down, not as it ran out of battery, displaying the shutdown logo and going to sleep, it behave like I pulled off the battery.
This is not a battery misplacement problem because the shutdown doesn't happen a totally random way: it never triggered over 50% for now.
Moreover, the battery level goes wrong after such crash. Even after waiting some time with battery out of phone I got randomly a new battery percentage that will be either lower, same or even higher than when it crashed. So maybe the whole problem is due to a shift between real battery percentage and what phone determined.
I also noticed that when rebooting after the crash the phone speakers make a weird sound, a kind of "shhhhhhhh" even with silent mode enabled and no system sound, and when it happens phone recrash on booting (system) logo.
I personally don't think it's system's fault, because between the first time it happened and now I may have flashed at least 6 times my ROM and made various wipes. Also somebody getting the same phone model than me never got such problem, even tough he is not rooted and has recent firmware. In the end the problem getting worse and worse again (=more frequent) so I'm almost sure it's a material problem.
But which one? Is this directly battery's fault or is it captor's fault? Actually I threatened the battery very badly, it's true. But everything I did — overcharging, emptying battery at the time I thought that was a good thing because of a suppoesed memory effect like nickel batteries, using charger block from an older device with a bit different configuration — should have shortened the battery's life, however it's just like the battery is now discharging a bit faster but got a kind of danger zone where you're not sure that it will keep behaving normally, so much that some measurements and developing apps determined that my battery have a good health, that is maybe absolutely FALSE.
Talking about this danger zone, I also noticed something even stranger over all.
Depending of what I do, I got higher or lower chance to have my phone crashing under 40% level:
- If Wifi is enabled, the phone got arround a half more chance to shut down unexpectedly.
- This is worse when using data consuming app (i.e. Youtube)
- Using more hardware also increase this phenomenon (when using camera) and enabling flash instantaneously and almost everytime crash the phone.
Here are what I reported.
What do you think?
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Click to collapse
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
EdyCommentaries said:
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
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Click to collapse
Got exactly the same problem. You can try to change the battery but in my opinion the only good solution would be to buy another phone. This is personally what I did, as this model gets old really early.
EdyCommentaries said:
My device goes at 60%, 40%, etc. and then it starts repedeatly pressing the right side of my screen and not letting me tap the screen, so I lock it and unlock it very fast and I can use the touchscreen for a few moments, before it shuts down without the shutdown screen and makes a *tick* sound, almost like there was an electrical shock inside the battery. I have a PRF and TWRP 2.8.7.0.
Click to expand...
Click to collapse
I have this same exact problem and the only fixes according to me is to buy a new phone or replace the battery. Also I noticed that the battery of my device has bulged.
RIP, I have the SM-G360T1, stock based custom ROM with TWRP 3.0.1 and this thing's started to give up. Same issues as the people above encountered. The phantom touches are getting wayyy more repetitive, the battery all of a sudden goes down to an extremely low percentage, even at medium to high percentages (such as 50-60%) and even shuts off without any notification. I also had cases where the phone would completely turn off with no shutdown animation AT ALL, plus a spontaneous but audible *TICK* that follows it. Device performance in general also started to horribly depreciate.
Well, to be fair, I had this device for 3 years and I guess it had its day. Time to upgrade.
My device has started to shut off at 80% battery levels and even worse the device gives just about 25-30 min of SOT. Also stressing the device in any way.. games, YouTube et al just causes it to shut down. I now permanently have a battery pack connected to it at all times. But even after all this, the gives good standby time. Notably the device stand for 3+hrs on 3% battery.
Still my phone is in a pathetic condition. ?
Edit - I just got a new battery (aftermarket brand though) and the ghost touches along with sudden shutdown has gone. Also the OG battery was never touching the connectors properly or the battery placement design was not proper, cause the new aftermarket battery was not connected to the connectors properly.
Peace ?
i also got this problem on my sm-g360HU , try chaging different roms and buying a new battery pack, but still this sudden drain battery still exist, it seems like it's the hardware problem already.