Hi,
I hava a stratos 2 international version.
In the first os versions the clock was recognized by the pc without problems,
but as of version 2.3.5.0 the computer has stopped recognizing the clock.
Yesterday a friend came home with his watch, same version and we could verify that:
1. My clock with his base it is not recognized by the pc.
2. My brother clock is recognidzed automatically with my base or his base.
In other way we try:
1. Clean watch pins
2. Factory reset
Please any help is welcome.
I have been having same problem for so long after one update. It's really frustrating. Nothing seem to fix it. Did u find amy way to fix it?
If you are sure the metallic pins are clean and the cradle is fine, then most probably it's an internal connection issue (hardware). If you press it down firmly and/or twist it a little bit and it doesn't help, then your only solution is using WiFi to connect to watch, see tutorials elsewhere (works with adb, you may want to install PaceOn and FileManager+ to make things easier).
Just updated to 2.3.4.0 . Should I hold off updating to2.3.5.0, if this is aROM problem?
ronaldheld said:
Just updated to 2.3.4.0 . Should I hold off updating to2.3.5.0, if this is aROM problem?
Click to expand...
Click to collapse
Yes, I am afraid so. my version 2.3.10.5 and I got problems like can not connect to the desktop. Synchronizing is so troublesome.
I have no issues. Watch is recognized by pc.
Related
Hi,
I have been trying too Root my S291 for a whole day yesterday. I followed this manual by jozco313:http://forum.xda-developers.com/showthread.php?t=2762565
I tried doing it on two different computers and I had the same problem in both. After I install the drivers on the computer and enabling USB Debugging I open the Root tool and click on the first option, after that my phone shut off (maybe it's still on but with blank screen I'm saying that cause after I click the first button on the Root tool I hear USB disconnect sound and after a second+- I hear the USB connect sound meaning maybe the phone did reboot itself like it supposed to but nothing is happening on the computer or on the phone).
What can I do?
Btw the phone came with a multilanguage Stock ROM B04, today I managed to update the ROM to B11 and tried the root again but I had the exact same problem.
Thanks
Gadosagi said:
Hi,
I have been trying too Root my S291 for a whole day yesterday. I followed this manual by jozco313:http://forum.xda-developers.com/showthread.php?t=2762565
I tried doing it on two different computers and I had the same problem in both. After I install the drivers on the computer and enabling USB Debugging I open the Root tool and click on the first option, after that my phone shut off (maybe it's still on but with blank screen I'm saying that cause after I click the first button on the Root tool I hear USB disconnect sound and after a second+- I hear the USB connect sound meaning maybe the phone did reboot itself like it supposed to but nothing is happening on the computer or on the phone).
What can I do?
Btw the phone came with a multilanguage Stock ROM B04, today I managed to update the ROM to B11 and tried the root again but I had the exact same problem.
Thanks
Click to expand...
Click to collapse
Did you run the program as Admin? You might need to disable your anti-virus program momentarily as some of them see these programs as threats and stop them from working correctly and sometimes quarantine the files held within that programs folder. Plus there's no talk of whether or not that method even works on B11 now. But if you go back to that thread on the last current page or 2 they speak of your issue and what was done to resolve. Once again, now that you are on B11, this root method might or might not work anyway.
Gadosagi said:
Hi,
I have been trying too Root my S291 for a whole day yesterday. I followed this manual by jozco313:http://forum.xda-developers.com/showthread.php?t=2762565
I tried doing it on two different computers and I had the same problem in both. After I install the drivers on the computer and enabling USB Debugging I open the Root tool and click on the first option, after that my phone shut off (maybe it's still on but with blank screen I'm saying that cause after I click the first button on the Root tool I hear USB disconnect sound and after a second+- I hear the USB connect sound meaning maybe the phone did reboot itself like it supposed to but nothing is happening on the computer or on the phone).
What can I do?
Btw the phone came with a multilanguage Stock ROM B04, today I managed to update the ROM to B11 and tried the root again but I had the exact same problem.
Thanks
Click to expand...
Click to collapse
I'm having the same problem
I own an amazfit pace smartwatch,bought 2 weeks ago.When i connect it with my PC and laptop(windows 10 & 7) via usb cable they don't recognize it as hard disk in order to see watch folders and import some music following the correct instructions.I hear the characteristc sound when i connect usb.When i browse to device manager i notice that in windows 10 there is no problem with drivers but in windows 7 there are drivers missing.I try to use the download online function but with no result.I feel that is a very simple problem but i am very frustrated because i can't find any solution.Also i am really impressed that it isn't reported such a problem in your great forum,or i didn't notice it browsing the threads.Thank you in advance for your help!!!
Did you tried with restarting watch? Or maybe hard reset of watch? Try also another USB cable.
have same problem, try every pc, new and old windows .. one of the solution i clean the contact point behind the watch, is blocked with our dead skin
I face the same problem, I uninstall the driver from the device manager and re-plug again, now it can detect now.
i used new usb cable--> problem remains
i restarted watch-->problem remains
i cleaned the contact point-->problem remains
i uninstalled the driver(windows 10) and reinstalled it-->problem remains
i uninstalled the driver(windows 7) and reinstalled it-->PROBLEM SOLVED
But my main PC runs windows 10.There must be a simple solution...
the last solution so far is the hard reset.I will inform you when i try it..
I solved my problem. When you connect amazfit it will appear in devices and printers. When you right click it and open properties (somewhere there) you can change the driver from google nexus adb interface to USB composite device. Then It will appear as disk in my computer.
onisimos said:
i used new usb cable--> problem remains
i restarted watch-->problem remains
i cleaned the contact point-->problem remains
i uninstalled the driver(windows 10) and reinstalled it-->problem remains
i uninstalled the driver(windows 7) and reinstalled it-->PROBLEM SOLVED
But my main PC runs windows 10.There must be a simple solution...
the last solution so far is the hard reset.I will inform you when i try it..
Click to expand...
Click to collapse
Mine working on Windows 10, detected as MTP device. I do have ADB universal drivers installed but it also works on my Win 8 laptop with no additional drivers installed.
I'm suffering the same problem after many changes of rom and music uploading in the last months. Now the watch is not recognized (unknown device error 43) under 3 w10 PCs, different cables and usb ports. Cleaned contatcs and charging properly but no way to connect with the PC. Desperated...
Any help or piece of advice are welcome
onisimos said:
i used new usb cable--> problem remains
i restarted watch-->problem remains
i cleaned the contact point-->problem remains
i uninstalled the driver(windows 10) and reinstalled it-->problem remains
i uninstalled the driver(windows 7) and reinstalled it-->PROBLEM SOLVED
But my main PC runs windows 10.There must be a simple solution...
the last solution so far is the hard reset.I will inform you when i try it..
Click to expand...
Click to collapse
Could you please share the driver link by any chance? .....I couldn't find one ...as I saw from internet I need something like MTP driver...tho all the things are done manually .. so complicated..im using win10 64bit as well, a surface pro4 and my amazfit rom is 1.3.4f thank you!
Windows 10 comes with the MTP driver, so that is not the problem.
I have seen it numerous times that the watch charges but it doesn't get a pc connection.
It is always connected to a bad contact on the back.
Either you have to clean the contacts better or your dock is not working reliable.
A co worker of mine had that and he tried my dock and it worked, so he ordered a cheap one ( not that "bridge" thing ) from ali.
Working since then.
Problem solved
I had same issue but manage to resolve. Go to device manager - USB controllers - right click on the device not found - Update driver s/w - Browse my computer for driver s/w - Let me pick from a list - Untick "show compatible hardware" - Choose Manufacture: standard USB host Controller & Model: USB Composite Device - click next.
I don't know what happened to my Pace. I could connect to it with no problems until now (last PaceFIED I installed was rel 30). Back then (two weeks ago) everything went smoothly, but now when I connect my Pace, "adb devices" can't find the watch. Adb drivers are installed (minimal_adb_fastboot_v1.4_setup.exe). I have changed NOTHING on my computer since the last time I connected the watch, but now it can't find it.
I have cleaned the contacts, restarted the Pace... Nothing is helping. Anyone have any idea?
EDIT: Never mind. The post right above helped
quick fix
I had installed adb correctly so what I do ?
For me worked to clean pins in smartwatch gently with toothpick and after that connect it again to the docking station/charger.
I don't have your luck guys. Watch is new so clean (but I still tried to clean the pins), I have no "device not found" and not a single sound when connecting the watch on 3 different computers.
The charge indicators is showing tho... so the watch receive power from computer usb ports...
any idea ?
Has anyone tried changing the USB port settings to control power? It's in the device manager for the USB ports (properties). That worked for me (found it on the net with a similar issue)
I solved my problem with the most stupid change I could do...
I read somewhere (can't even find it) that some people have had problems with the original usb cable... After 5 hours of adb drivers installations, factory reset and whatever, I just remembered that sentence and changed my usb cable. Now it's working perfectly.
While it's so simple that you can think "how couldn't he think of that before?"
Answer is : the watch is charging so no reason to be suspicious...
That could help someone would just bought it...
I resolved this problem, just connected USB cable on other port.
zelitrex36 said:
I don't have your luck guys. Watch is new so clean (but I still tried to clean the pins), I have no "device not found" and not a single sound when connecting the watch on 3 different computers.
The charge indicators is showing tho... so the watch receive power from computer usb ports...
any idea ?
Click to expand...
Click to collapse
I have the same problem
greg_h_w said:
I have the same problem
Click to expand...
Click to collapse
As stated in my previous message, I'd solved my problem by plugging another USB cable. Did you try a wire of yours?
zelitrex36 said:
As stated in my previous message, I'd solved my problem by plugging another USB cable. Did you try a wire of yours?
Click to expand...
Click to collapse
Yeah, I already try to change the cable with another one, but still no luck. This is weird to me because before that I can use that cable to connect it with my PC and now it doesn't detect at all, only work for charging. And if I use that cable to connect phone it work normally
Hello everyone,
I read many useful information’s about this watch here on forum, however didn’t find solution for my case. I got a Xiaomi Amazfit. The watch is not charging or turning on. It is possible to connect it via USB cable to a Windows machine, the device stays as "unrecognized". My theory is that the ROM is hardly broken.
Here is my question: Is there a method to flash the watch via flashtool (or similar). All tutorials require the watch to be able to go to fastboot, and this can’t be done in this case. I can’t connect this as adb device also. I have done several times a flash procedure on phones that could not be turned on. Hope You can help me
Best regards Daniel
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-unbrick-huami-amazfit-t3547300
silver-alx said:
https://forum.xda-developers.com/smartwatch/amazfit/tutorial-unbrick-huami-amazfit-t3547300
Click to expand...
Click to collapse
Thank you i know thiS doscission. Mine is not going to show anything on the screan. Unable to go to fastboot...
For the no charging part, make sure you clean the metal pins and the small hole slot on the back. Sometimes there is some build inside the small hole slot that prevents the pins touching the charger.
jcyaoo said:
For the no charging part, make sure you clean the metal pins and the small hole slot on the back. Sometimes there is some build inside the small hole slot that prevents the pins touching the charger.
Click to expand...
Click to collapse
I already tried this. As i sead. I get the device detected on windows (unknown device). I presume someone tried to flash it on the past. I look for a way to copy software to it. Its not turning on (blackacrean).
Any ideas?
kantor_d said:
Thank you i know thiS doscission. Mine is not going to show anything on the screan. Unable to go to fastboot...
Click to expand...
Click to collapse
Look at the end of the thread
I disasembled the base Nd found lut thats 2 Pina where demaged. Its nowy functional but like i told you- its not turning on. Justyna this USB dvice in Windows is showing up (unknown device...)
Hey. I read all the informations on the sugested topic. I got all images for flashing. I think there od an issue with USB conection. My watch showes up after conecting to USB. Therefore the information od "unrecognized" and "not working corectly". I tried to update drivers, and it refuses to do that - the driver is already uptodate.
Im runing windows on mode that allows instalation of unsigned drivers....
Sugestions?
kantor_d said:
Hey. I read all the informations on the sugested topic. I got all images for flashing. I think there od an issue with USB conection. My watch showes up after conecting to USB. Therefore the information od "unrecognized" and "not working corectly". I tried to update drivers, and it refuses to do that - the driver is already uptodate.
Im runing windows on mode that allows instalation of unsigned drivers....
Sugestions?
Click to expand...
Click to collapse
If you've got a fully erased watch you have to install driver manually by selecting driver inf file.
silver-alx said:
If you've got a fully erased watch you have to install driver manually by selecting driver inf file.[/
Thanks for advice. When I try to install the manuały (left clock on inf->install I get error: this inc file iż not supportu g this methods od instalation;/
Click to expand...
Click to collapse
kantor_d said:
silver-alx said:
If you've got a fully erased watch you have to install driver manually by selecting driver inf file.[/
Thanks for advice. When I try to install the manuały (left clock on inf->install I get error: this inc file iż not supportu g this methods od instalation;/
Click to expand...
Click to collapse
No left click. You have to choose update driver in the device manager and then manually select your driver.
Click to expand...
Click to collapse
silver-alx said:
kantor_d said:
No left click. You have to choose update driver in the device manager and then manually select your driver.
Click to expand...
Click to collapse
Thank You for help. I cant install any drivers to it. The device seems broken. As stated before: the device apears as unknown/broken. Cant install any driver for it...
Click to expand...
Click to collapse
Fix?
Did you fix it? And how?
kantor_d said:
silver-alx said:
Thank You for help. I cant install any drivers to it. The device seems broken. As stated before: the device apears as unknown/broken. Cant install any driver for it...
Click to expand...
Click to collapse
I am with the same problem, only that my nor as unknown device it appears, simply connect in the pc and it does not change anything, it was after a flash that it erased and it did not return more
Click to expand...
Click to collapse
As I had had the same problem, I'll share my mysterious experiences. After I used pace for 1 month it become dead but while keep pushing power button, the white flash appear and then off. I changed the wall adaptor and then the watch revived.
For several days ago the watch gone dead and no white flash on when pushed power on 2 secs. anymore. I tried to change adaptor but nothing happen. I tried to clean the contact of both watch and ring, but it still dead.
Finally I switched the power cord from samsung mobile wire to Blackberry cord, it resurrected.
So I suggest you all to try changing the charging system may solve this problem.
Hey guys. I own a Xiaomi A1 with Android 8.1 and recently bought a Pace. Beforehand I didn't know that there are problems pairing it with Android 8.1. I always got a message that the pairing had failed. I found some solutions saying to use a phone with an Android version lower than 8.x, update the firmware on the watch and then connect it to a phone with 8.x. I have no such phone and I didn't have any luck with an iPhone. So I contacted Amazfit customer service and suprisingly they responded with a tutorial and the best thing: It even worked! So I want to post this tutorial here for all the poor souls like me . All credits go to Amazfit!
Hello Amazfit User，
Thank you for contacting Amazfit.
I send you a tool to help you update . You can have a try. (please use it with a windows computer .)
Could you please tap the following link to install the software on your computer to have a try :
https://drive.google.com/open?id=1Czn54yqs1HnfQCH2qB9u8CaQUI6m5X6z
How to use :
Please make sure the watch is fully charged first .
A , If your computer system has an adb driver installed, you can skip installing the adb driver step.
If you are not sure you can connect the watch and the charger data cable to the computer, then click on the file ADBDriverInstaller.exe in the folder, as shown in the screenshot below does not require installation :
If the adb driver is not installed, there are 2 ways to install the watch after it is inserted into the charging stand and connected to the usb interface of the computer.
1. Click the ADBDriverInstaller.exe program in the current folder, and then click the install button to install the relevant driver
2,Double-click the Amazfit Watch Tools.exe program, enter the number 3 and click the install button to install:
B, After adb driver is installed, please try the following steps to make a factory reset :
Double-click the Amazfit Watch Tools.exe program to execute the file. Make sure the watch and computer are connected before executing the file.
The program running interface is as follows:
Double Tap 'Amazfit Watch Tools' and enter 1 and press Enter.
Worked like a charm
Thank you so much for this! I had the same problem (not having an old android device), but luckily I came across your post. Now my Amazfit Pace is connected to my phone and I'm ready to start using it.
Really!!
Dude you made my day. Thanks a lot.
Will this work on android 9.0?
rushier.ivan said:
Will this work on android 9.0?
Click to expand...
Click to collapse
Yes, or connect the watch with another phone, update firmware to the latest version, unpair and then pair with your phone.
Boa noite. Excelente tópico, com essa dica consegui parear meu relógio num Mogo G7, com Android 9. Parabéns, me ajudou muito.
Unfortunately it doesn't work with my MI8 just upgraded to Pe10?
So what to do now?
Thank you for i tip
Hi, Just purchased a Amazfit Pace and went to sync with my samsung S9 did not work, then found this tutorial, updated the driver software manually and now the watch has connected to my Samsung S9 running android 10.0. This is a really simple fix, thank you for sharing!
good day, i have the GTR with the same issue but when i connect it to my pc the program does not detect anything, any help ?
AdamD404 said:
Hi, Just purchased a Amazfit Pace and went to sync with my samsung S9 did not work, then found this tutorial, updated the driver software manually and now the watch has connected to my Samsung S9 running android 10.0. This is a really simple fix, thank you for sharing!
Click to expand...
Click to collapse
i plug the watch to the pc but there is nothing on the program, how to did it ?
Hi,
I just bought a Amazfit Pace today. I tried to connect it to my phone (Huawei P20 Pro) immediately, but to my dismay, I only got "Couldn't Pair" error repeatedly. After some research, I found out that the older firmware have an issue to connect to Android 8.1 or later. Many articles suggested that I should connect the watch to a device running Android 8.0 or earlier, then get the firmware update, and then connect to the new phone.
The problem is, I don't have any device that is running with older Android. Both my LG V20 and Huawei P20 Pro is running on Android 8.1. In that case how can I update the firmware of the watch without connecting to the phone? Is there any way to update via PC?
Must be someone around you with Android phone and older version. Should be easier to convince such person to install the app, update the watch and uninstall than root (avoid warranty) and flash with pc.
Sent from my XT1635-02 using Tapatalk
It can be done from the computer too, no need to use a second phone. Check Global Huami Amazfit Smartwatches Group on Facebook (link on @1immortal signature ).
use these files for a manual update of the watch from your PC - https://mega.nz/#F!SI1XWSwC!2uYCCJ0e6vweO0LK-fDndA
Thanks guys, I managed to get it updated via old tablet I've kept it in my drawer for so long that I even forgot it. Now I've received the firmware update (1.3.8a) and able to connect to my phone.
now the problem is, once connected to my phone, there is a notification saying that Rom version 2.8.1.0 is available and asking me to update. I clicked update but nothing happened. It's a bit annoying now. Has anyone encountered this issue? I tried to connect my watch to my other phone (LG V20) and also it happened the same. I hope I don't need to go back to my tablet for another firmware update.
you need to wait, the 2.x.x.x update is a full rom, its some 300MB
spiderx_mm said:
Thanks guys, I managed to get it updated via old tablet I've kept it in my drawer for so long that I even forgot it. Now I've received the firmware update (1.3.8a) and able to connect to my phone.
now the problem is, once connected to my phone, there is a notification saying that Rom version 2.8.1.0 is available and asking me to update. I clicked update but nothing happened. It's a bit annoying now. Has anyone encountered this issue? I tried to connect my watch to my other phone (LG V20) and also it happened the same. I hope I don't need to go back to my tablet for another firmware update.
Click to expand...
Click to collapse
I'm facing same problem with my girlfriend's watch. You managed to get it updated?
guimendes said:
I'm facing same problem with my girlfriend's watch. You managed to get it updated?
Click to expand...
Click to collapse
Yes, from the watch, go to Settings> Connections and connect to Wifi. Then, go to Settings > Update. There it will download the latest version and install.
spiderx_mm said:
Yes, from the watch, go to Settings> Connections and connect to Wifi. Then, go to Settings > Update. There it will download the latest version and install.
Click to expand...
Click to collapse
When I try to connect to Wifi, it asks me to write the password in the app, but the app doesn't show me a field for this. Can you help me please how to connect to Wifi network?
I had some minor annoyances with this too, bought the watch in official store 2 days ago. Just give it couple of tries, on a phone with android 7. You will succeed eventually. As I said, minor annoyance but since I updated it, I enjoy it
What I do see happening now, though, is probably large number of returns from people who don't know a lot about this kind of stuff. Store opened 2 days ago in Croatia, probably set some records, there was a line in front of the store whole day, it would be a shame if many people came back third day with complaints about unusable watches.
guimendes said:
When I try to connect to Wifi, it asks me to write the password in the app, but the app doesn't show me a field for this. Can you help me please how to connect to Wifi network?
Click to expand...
Click to collapse
Try to un-install and re-install the Amazfit Watch app. You need to be in the ROM version 1.3.8a and pair the watch with the phone. Then, open the app before you do anything. Connect the watch to Wifi. Once the watch asked u to enter Wifi password on the phone, the phone should prompt you to do it.