Related
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
ChazzMatt said:
There's no update for this phone yet.
By the way, I use AT&T SIM card for AT&T Prepaid. Same exact SIM card as AT&T postpaid (contract) customers.
Not sure why you are getting that error message. When I check for update, it says I have the latest software. I didn't register anything online, didn't connect to any software.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
I am on Cricket, which operates on ATT network, is even owned by ATT, but apparently is not recognized by LG as one of the carriers.
As I said, others all the way back to 2015 suggest to remove the cricket sim and insert an ATT sim, which apparently registers the phone properly on ATT's network and thus allows for OTA's to occur.
I am aware that no current updates are out, but when they do I don't want to be stuck on 7.1.2. Anyway, I will ask around at work when I get back next week. There are bound to be some folks around that use ATT.
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
debugger919 said:
I'm using ATT post paid monthly plan with an old sim card from my previous phone, and it works fine on my us998. However, for some reason, on myatt page this phone is not being recognized, so I went to att store and asked someone to help me registering this imei in their system, but after they entered my imei they say this number is unknown to their system, so it can't be registered. I don't know whether that will cause any problems in the future, but since the system updates should come from LG but not att so it should be fine.
Click to expand...
Click to collapse
ChazzMatt said:
My AT&T SIM card also worked fine but I wanted to make sure I was getting the fastest speeds, so I took the phone to AT&T store and registered it in their system. Since AT&T also sells a branded LG V30, there was no issue registering it. They know what an LG V30 is. They just needed the serial number.
Whereas three years ago, for both mine and my wife's Moto XT1225 (international version of the Droid Turbo) which I imported from another country, I told them to register it as a Moto Nexus 6 -- closest they had in their system. Same manufacturer, 90% same specs, just a more reasonable size of the Moto Nexus 6. That worked.
You are right that system updates for the carrier unlocked US998 will come from LG and not AT&T or any carrier.
Sent from my carrier unlocked LG V30 US998
Click to expand...
Click to collapse
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
anosis said:
So neither one of you is getting a pop up message when you try to do a manual check of software updates (see the attached images)?
Yesterday I registered the device with the 14 digit MEID hoping that was the trick to get rid of the message but no luck, today I added the IMEI which adds a digit as a second product on LG's support page. Maybe that is what I am missing.
I'll contact LG next to find out what is going on. I can also not take advantage of the 2 year warranty as the guy I bought the phone from won it during a LG promotional event in NY so no purchase receipt apparently exists. Oh well.
Click to expand...
Click to collapse
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
ChazzMatt said:
Here's the message I'm getting when I click on software update. Took the screenshot last night when I first replied to you, but Tapatalk app was fighting me in trying to attach it. Said I didn't have "permission" to include attachments to this forum, when I include attachment all the time.
I plan on voiding the warranty as soon as possible on both my LG V30 and V30+.
Click to expand...
Click to collapse
That is the message I would expect to see too
LG UP might be an option for me I guess if I can't get this worked out. I am new to LG phones so gotta do a little reading up to understand how that all works. Guessing it is similar to ODIN on the SGS phones that I am used to.
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
I just set up my 3rd carrier unlocked LG V30/V30+ last night. For each, when you go to the software update section you have to agree to all the legalese the first time. You did that? Several boxes to check and agree to before it will check for updates.
_____
Of course, as mentioned before I'm using AT&T Prepaid SIM cards. Real AT&T, not Cricket. And yes I know AT&T owns Cricket. But there's a reason you'll never see an AT&T logo anywhere near a Cricket store, and they don't let Cricket use the same AT&T SIM card postpaid/prepaid users do. Cricket is configured as an MVNO. I don't know why that would matter in this case, but possibly some way AT&T botched something else with Cricket?
Sent from my carrier unlocked LG V30+ US998
anosis said:
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck
Click to expand...
Click to collapse
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized retailers like B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
Tell me where you bought your phone? You say "carrier unlocked"...
Is it...
* "open market" US998, official carrier unlocked model bought from authorized B&H Photo or Best Buy --
or is it...
* the unofficial carrier unlocked model from U.S. Cellular? Either bought from them or through eBay seller?
They are both "US998". But if from U.S. Cellular, then technically it is a carrier phone. Which may affect how updates are checked, distributed.
Just throwing out ideas.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
anosis said:
So after checking again, you are spot on. This is the US Cellular version, so now what? I am stuck not being able to take updates unless I become a USC customer?
I bought the phone from an ebay seller who won the phone during a LG promotion in NY and he states that it was unlocked, which I can confirm since it took my Cricket Wireless card without any issue, but not being able to update will be a big worry for me.
Click to expand...
Click to collapse
Others have bought the U.S.Cellular model to use on other carriers, and they haven't posted any issues -- but they bought from U.S. Cellular itself. Whereas this one was a prize in a contest given by LG. So, maybe it's not "registered" in U.S. Cellular system like ones they actually sold? Basically something has slipped through the cracks.
This sounds like a Tier 2 support question for LG customer service or U.S.Cellular.
Sorry you're going through this.
Sent from my carrier unlocked LG V30+ US998
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
anosis said:
Thanks for the support. I will give LG a call and see what can be done. The nearest USC store is about 3 hours away, so that doesn't seem like a fun option.
Click to expand...
Click to collapse
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
rhplusa10 said:
Hello,
I also would like to know, I am on the same boat.
I got it used, the previous owner said he won it from LG event.
This is US Cellular version US998, but I can use it on my AT&T.
The thing is there is no US Cellular branch in southern CA.
Please post how you do.
Thank you so much!
Click to expand...
Click to collapse
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
anosis said:
After searching the forums this seems to be an LG specific issue and dates as far back as 2012 on some models, however the suggested solutions have not worked for me, so I am hoping that there may be another way around.
So I got a US998 (carrier unlocked US) V30 and I stuck my cricket wireless sim in and all works flawless. When I try to do a software update I get the message 'Your phone is not registered yet'. So OK, I go online and register the phone using the model code and IMEI, but still no luck.
Then I followed the suggestion of installing LG PC Suite, which tells me that this phone is not compatible and I should use LG Bridge. That connects but gives me in a nutshell the same issue that it cannot get an update due to some issue.
One suggestion was to use the main carrier sim, which in my case would be ATT, but I don't know anyone who has ATT as service. I guess I could ask some random strangers if they are on that service and if they would be willing to let me use their sim in my phone, but unlikely.
Has anyone encountered this issue and what did you do to get your phone to update?
Click to expand...
Click to collapse
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Sent from my carrier unlocked LG V30+ US998
---------- Post added at 12:52 PM ---------- Previous post was at 12:49 PM ----------
One more question... Did you disable anything? Alleged bloatware, maybe important services? Using ADB script or that disabler app?
That's something else that could accidentally mess up updates.
Sent from my carrier unlocked LG V30+ US998
Click to expand...
Click to collapse
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
I know when I first checked for update on each phone, it asked for even more legal stuff.
I set up two of them over the last weekend.
Sent from my carrier unlocked LG V30+ US998
ChazzMatt said:
What happens when put in your AT&T SIM card and try to update?
Click to expand...
Click to collapse
Same, Your phone is not registered yet.
rhplusa10 said:
Same, Your phone is not registered yet.
Click to expand...
Click to collapse
Wow, sorry about that.
Sent from my carrier unlocked LG V30+ US998
anosis said:
I am stock, no modifications done at all. I remember a bunch of legal stuff at the beginning of the setup, but don't think I disabled something. I could do a factory reset and start over just to be sure, at this point I'm game for anything.
Click to expand...
Click to collapse
Factory reset performed and checked all the boxes during signup... still no luck.
I guess next step is to get LG's attention and hope there is a fix for this.
The other odd thing is that I cannot get LG Mobile Support tool installed.
Downloaded the drivers, installed them no issue. Then downloaded the tool and it always gets stuck during the installation process with an empty popup alert window. with a button that has not description, but when I press it the popup closes and the installation stops.
Hello guys,
I did see 5hat the Galaxy s9 plus is cheaper through Samsung or through Best Buy Friday. The phone that is cheaper is the unlocked version that works with any carrier including Verizon which I get. My question is will the unlocked version work with, or have a way to download Verizon Visual Voicemail, and will it work? Appreciate the feedback.
mdonnelly1127 said:
Hello guys,
I did see 5hat the Galaxy s9 plus is cheaper through Samsung or through Best Buy Friday. The phone that is cheaper is the unlocked version that works with any carrier including Verizon which I get. My question is will the unlocked version work with, or have a way to download Verizon Visual Voicemail, and will it work? Appreciate the feedback.
Click to expand...
Click to collapse
To piggy back off of this question (since I am in similar boat with AT&T) - Is it possible to flash the phone with the carrier version after purchasing unlocked version? Unfortunately, WiFi calling is a must where I live.
Thanks
I'm also in the same situation with Verizon. I want to get the unlocked version, but will everything work just like the verizon branded device? Also does anyone know if the Samsung trade in offer will work with a Verizon phone that's on payment plan?
Also wondering if sideloading the app will work for this purpose.
LgG2-Ttrain said:
I'm also in the same situation with Verizon. I want to get the unlocked version, but will everything work just like the verizon branded device? Also does anyone know if the Samsung trade in offer will work with a Verizon phone that's on payment plan?
Click to expand...
Click to collapse
I don't see why they shouldn't take it. I've sold phones on Verizon payment plan and haven't had any problems. The carriers only care that you continue to make payments and fire that they bill you monthly.
Bxrider117 said:
I don't see why they shouldn't take it. I've sold phones on Verizon payment plan and haven't had any problems. The carriers only care that you continue to make payments and fire that they bill you monthly.
Click to expand...
Click to collapse
Yes I just finished reading the fine print in Samsung's trade in offer. So the only phones they will not accept as trade ins are leased phones.
Just went through this at Best Buy on Friday, also.
Was strongly considering the unlocked S9+ and porting it to the VZW network. I inquired with the blue-shirt if there would be any loss of functionality should I make such a choice. The answer was "no".
The Samsung representative was in attendance, so I put the question to him as well. After glazing over while he went into an analogy of how your IMEI and SIM card are like licensing a car - and how they all can drive on the same road - I directed him back to the issue at hand, and his response was "no difference".
Then I called VZW, waited for the obligatory 15 minutes on hold, and asked the representative the same question. The answer was "No. None. Exactly the same."
Did a few searches on the feature I was specifically concerned about - that being Wi-Fi calling - and it appeared, from an historical perspective, there would be the potential for that functionality to be absent unless one purchased the branded device.
The VZW store was across the street, so I brought my question to them. In an experience that is as unique as it was surprising, I was lucky enough to get a salesperson who genuinely seemed to want to know the definitive answer as much as I did. He researched his on-line documentation for a few minutes before calling what he claimed to be their "network engineer".
The answer came back that VoLTE would work but Wi-Fi calling would not, on an unlocked S9+ ROM in the VZW network.
I've subsequently read contradicting indications but, considering the self-assigned importance of that capability, I decided not to chance it and find out the hard way that it would not work - should that be the case.
While this does not address your Visual Voice Mail concern, it does demonstrate exactly how many differing answers one can get from supposedly knowledgeable resources.
So, my solution was to lease the branded device with the understanding that I will need to deal with all of the pre-loaded stuff that I (or for that matter, just about anyone) do not need, want or use.
I have seen this questions asked hundreds of times, and I have seen both answers regarding WiFi calling. I know I have purchased unlocked phones right from Google in the past and never had an issue with any feature on VZW. I guess I will find out soon if anything has changed, as I ordered the 9+ unlocked from Samsung (they offered $100 more in a trade and a cheaper base price = no brainer). Will the confusion ever end?
Having had a unlocked s8+ and a Note 8 with VZ I can say VVM does not work. I've tried various applications and am not a fan of using google voice so I reached out and had standard messaging applied to my account and basic VVM removed. I'll get a notification but have to call in to check my voicemail which is no biggie. Never tried wifi calling but HD Voice does work ok. I preordered an unlocked S9+ so I'm sure it'll be the same boat
Verizon had the demo for the s9 plus in their store today, and the model of the phone is IDENTICAL to the unlocked US model. Also kinda wishing I'd stuck to the purple one I'd ordered by accident and cancelled, as it looks amazing in person.
Sent from my XT1650 using Tapatalk
With the S7, you could flash the any of the carrier or unlocked firmware on the phone. This would give you access to verizon VVM, WiFI calling, etc if you flashed that firmware. I heard the S8 was the same since the hardware in them are the same between carriers. Here's to hoping that the S9 is the same.
MaddnessX said:
To piggy back off of this question (since I am in similar boat with AT&T) - Is it possible to flash the phone with the carrier version after purchasing unlocked version? Unfortunately, WiFi calling is a must where I live.
Thanks
Click to expand...
Click to collapse
If you want WiFi Calling on Att - you MUST buy an ATT phone. ATT WiFi calling will only work with Branded ATT Phones - NOT unlocked ones. Sorry.
Geekser said:
If you want WiFi Calling on Att - you MUST buy an ATT phone. ATT WiFi calling will only work with Branded ATT Phones - NOT unlocked ones. Sorry.
Click to expand...
Click to collapse
This is true. If you want wifi calling (which I do), you need an AT&T phone. You can't flash anything on the phone to make it work. A few extra AT&T apps is not a big deal on a phone like this to get the features they provide. If you pay for their service you should get all the benefits but that's not how it is for now.
dmb219 said:
This is true. If you want wifi calling (which I do), you need an AT&T phone. You can't flash anything on the phone to make it work. A few extra AT&T apps is not a big deal on a phone like this to get the features they provide. If you pay for their service you should get all the benefits but that's not how it is for now.
Click to expand...
Click to collapse
And that is very unfortunate. I am hoping that one day they will open up WiFi Calling to non carrier phones - but I doubt it will happen any time soon if at all.
Is it the same for tmobile?
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
tcabrino said:
Is it the same for tmobile?
Click to expand...
Click to collapse
GS8 Unlocked worked with both VoLTE and Wifi Calling on TMO so there is no reason for the GS9+ unlocked not to support these features.
---------- Post added at 01:11 PM ---------- Previous post was at 01:08 PM ----------
tcabrino said:
Is it the same for tmobile?
Click to expand...
Click to collapse
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
Problem with VZW is support for integrated video calling thru the phone app which is different from the Samsung default. On VZW the unlocked USA version will support VoLTE but not WIfi Calling, VVM, Video Calling.
my 2 cents.
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
They're wrong. I tested a Verizon model in stores, and it's literally the exact same model number as the unlocked one I've got on order from Samsung. But of course they want you to buy the Verizon one, the mark up in the price is pure profit for them, and they probably get a commission for selling it to you.
Sent from my XT1650 using Tapatalk
raejr78 said:
Just got off the phone with a Tier 2 Tech Coach with VZW and they said that they can only "guarantee the VZW branded phones will work with their features." I specifically asked about VVM and WiFi calling. They suggested I stick to the VZW branded model. I explained that their model was virtually $100 more than the unlocked version from Samsung and I wasn't sure why that was on "basically the same phone." She was kind and courteous, but certainly it's another way for Big Red to make more money.
Click to expand...
Click to collapse
Don't forget their useless $30+ "activation fee" they charge when you buy a device through them. I shouldn't have to pay $30 to take the SIM out of my old phone and put it in my new phone. I'm going with the unlocked version because I'm considering switching to T-Mobile due to all this type of crap Verizon pulls.
LgG2-Ttrain said:
Yes I just finished reading the fine print in Samsung's trade in offer. So the only phones they will not accept as trade ins are leased phones.
Click to expand...
Click to collapse
So I'm curious what happens if you have a leased phone. Do they just not accept it and then charge your card for what you weren't charged at time of checkout?
Just wondering is there any method to unlock the Sprint LG V30+ for GSM domestic use without going thru Sprint?
kjack3410 said:
Just wondering is there any method to unlock the Sprint LG V30+ for GSM domestic use without going thru Sprint?
Click to expand...
Click to collapse
All answered here.
LG V30 Sim Unlock Code
https://forum.xda-developers.com/showthread.php?t=3665928
That whole thread is basically about Sprint phones. The answer is, not without doing things that are either illegal or forbidden by XDA to discuss.
Don't mess with problematic Sprint phones, unless you're a Sprint customer. And even then "bad ESN" Sprint phones won't be released by Sprint to Sprint customers.
There's better options. For instance, the U.S.Cellular model US998 is already SIM card unlocked. Or the open market LG US998.
Posted via open market LG US998 V30/V30+
I can unlock look for me on eBay martinez. Digital
I can unlock look for me on eBay martinez. Digital
I dont find you
Franky Martinez said:
I can unlock look for me on eBay martinez. Digital
Click to expand...
Click to collapse
I dont find you
Email?
I've been searching or Sim Unlock Solution for an LG V30+ I got from eBay. Anyone that has overcome this challenge.
should help.
Don't update to Oreo on Sprint if you need to edit apns. I can't add apns anymore..
I have the same problem. Yesterday the Oreo update hit and as a result wiped out my carrier unlock status and now network APN is grayed out. Sprint is unwilling to help and AT&T acts clueless on how to resolve the issue. Seems like my options is either send the phone to LG or sell it to someone.
StraderDynamics said:
I have the same problem. Yesterday the Oreo update hit and as a result wiped out my carrier unlock status and now network APN is grayed out. Sprint is unwilling to help and AT&T acts clueless on how to resolve the issue. Seems like my options is either send the phone to LG or sell it to someone.
Click to expand...
Click to collapse
It's not an AT&T phone.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
It's not an AT&T phone.
Sent via open market LG US998 V30/V30+
Click to expand...
Click to collapse
Yeah, I know. That's why I'm not bugging AT&T about it as I think their resources would be limited since the device is issued by Sprint. I went ahead and gave that LG Sim Unlock site a try so we'll see if that works. For $13 bucks I have nothing to lose. If not then I'll have to make a trip back to the Sprint store and find a way to get the device to talk to their network long enough to reestablish the unlock status from their server. I guess what upsets me the most is the fact that I specifically asked them about this scenario and I was assured that it was not going to be an issue and yet here I am. :/
I went back over to the Sprint store where I originally established service and they put me in touch with their International dept. The rep told me that according to my IMEI number that my phone was still considered to be carrier unlocked and they told me that I have to take the issue up with AT&T. I'm not sure what AT&T can do if they can't access the Mobile APN network settings but I'll bite and try them but I think it's going to come down to being it's not an AT&T problem.
I sure hope that Sim Unlock site comes through or I'll have an $800+ paperweight.
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
JWnSC said:
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
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Yeah... Well, I got my unlock code from LG Sim Unlock and i'm still in the same boat with a disabled Mobile networks section. It was worth a try for $13.
I think what I am going to do is go back to the Sprint store and get a prepaid 30 days and use that as a method of allowing the phone to communicate back to Sprint's internal servers for UICC unlock if I'm understanding the underlying technology correctly. Once the phone has communicated with their servers then I'll try to switch back to my AT&T sim and see if I can modify the Mobile network settings.
SD
I tried another Sprint SIM, multiple factory resets and even used the APN reset code provided to me by Sprint which is ##72786#
So far no go. At this point I am now climbing the executive branches on AT&T, LG, and Sprint to get a resolution. My phone worked Sunday. Someone pushed the update and that organization is responsible for the downfall of the device and it is that company's responsibility to fix it. if I don't receive adequate resolution from any party then I will just hire a lawyer to deal with it but we're not at that point yet. AT&T has yet to respond at all which is disturbing since I am a current and very long running customer (going back to the PacBell days). Maybe AT&T just doesn't care anymore. Hard to say. As far as Sprint goes they have at least been willing to respond and at least try to diagnose the issue in attempt of a resolution. So while their voice/data platform sucks I have to give them credit on the customer service side even though some of their staff are uneducated in knowledge regarding the equipment at which they deal with and manage. At this time this is what Sprint speculates the issue to be:
From what I am showing, not all carriers have launched the Oreo update on their LG V30 devices. Which is mostly likely the reason you have mobile network options with a Sprint SIM in the device. You will need to contact LG to see if they can give you additional information on how to get the previous software on the device, or contact your current carrier to verify any information on Oreo update. -YF
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Click to collapse
So I am now awaiting to hear anything from AT&T and or LG.
Another thought I had is that since I now have a AT&T branded Samsung S9+, I was going to use it for personal and the V30+ for IT/Work. I guess I could just get a subscription on Sprint and just be done with it all. The company I work for is reimbursing me for the bill so perhaps I should just forget it and just go that route. It would be much cheaper route to go for sure. As I think more about the possible mismatch of the update between carriers the more it kinda makes sense as AT&T has always been very slow to adopting to newer ROM upgrades. I used to get irritated over the fact that everybody else got updates way before I ever did and the bottleneck was on the side of AT&T. I'll just consider it to be a $800 work phone. Yeah..... Trying to find my Zen.
SD
is the unlock from Sprint or another service provider?
datrmon said:
is the unlock from Sprint or another service provider?
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Click to collapse
The carrier unlock is done on the Sprint network side according to their support people. I guess that's why they were having me put my old Sprint SIM card and resetting the APN settings.
SD
Sent from my SM-G965U using Tapatalk
DAmn!
I should have read here first.
i was unlocked on Nougat no longer unlocked on 8.0.0.
I have put in a few calls to Our friends at Sprint International to see if they can resend the Unlock from their side.
Okay...I need a third-party that can unlock my ls998 for me.
JWnSC said:
Sorry to hear man. I'm having the same issues. Asked the same questions as well before unlocking. It was unlocked on nougat but relocked after Oreo update. Before the update, they told me the unlock is permanent and that a factory reset or firmware update wouldn't change it. I called, they said "your device is unlocked" which is bs. I'm still trying to get this issue resolved. Thought I was the only one having this issue. Sprint shenanigans...
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Click to collapse
HAve you had any luck?
I have two tickets in on this same issue.,they keep making me wait.
---------- Post added at 08:45 PM ---------- Previous post was at 08:33 PM ----------
datrmon said:
Okay...I need a third-party that can unlock my ls998 for me.
Click to expand...
Click to collapse
i used LG SIMunlock..
others on XDA had good results it did not work for me.
I ended up reactivating my old Sprint account so I won't have an expensive paper weight. The lgsimunlock did not change anything on the device as the APN was still grayed out upon installation of the AT&T SIM. Sprint keeps telling me that my phone is unlocked. Sprint speculates the issue to with the service policy on AT&T network not being Oreo ready and while it sounds plausible I have no evidence either way. Right now I'm going to try to satisfy the 50 day service requirement again and see if anything magically changes. I still have to go to the AT&T store to see if there is anything more they can do as I had to buy a new phone to get passed this issue and not be offline since I'm on call 24/7. My new Samsung S9+ is AT&T to ensure that I won't have this issue moving forward. If AT&T would stop snubbing us IT guys with weak devices then I wouldn't have gone to Sprint for the 128G internal storage that the V30+ offered. A few days ago I read about someone buying the unlocked V30+ direct from LG and yet they are having trouble getting it to work on Sprint's network which makes me a tad concerned when it comes to device/carrier compatibility.
SD
I got my sprint lg v30+ carrier unlocked yesterday and now working with cricket
lzambrano87 said:
I got my sprint lg v30+ carrier unlocked yesterday and now working with cricket
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Which service did you use to unlock your phone. Mine is still Locked
I just bought a used Tmobile Note 8 from Swappa. It arrived running Nougat and when I try to update, it says the device is up to date. The seller stated "Tmobile Version that has been fully paid for and unlocked. Was unlocked with Device Unlock application that come on most tmobile devices. Application automatically deletes, once unlocked."
Would the act of unlocking mess anything up with the software updates? Would they still come from T-mobile? I tried using Kies and Smartswitch to see if there was an update, but Kies isn't supported anymore and Smartswitch isn't telling me there's an update available.
Thanks.
They dont always release teh update to everyone right away. its released in stages.
You can always manually download them (from updato) and install them through odin.
Did you verify from Tmobile that the phone is not under financial obligation and is in fact unlocked through a carrier and not the seller himself?
Always do that when considering buying a used phone and never expect the seller to be telling the truth.
Verizon Devices
Get a trade-in appraisal through Verizon - you will get a message that the device is not eligible for trade-in if it is still being financed through Verizon:
http://www.verizonwireless.com/device-recycle/
Sprint Devices
Use Ting's device check - it will fail if the device is still being financed through Sprint:
https://ting.com/byod
TMobile Devices
http://www.t-mobile.com/verifyIMEI.aspx
AT&T Devices
https://www.att.com/deviceunlock/#/
Enter "No" when asked if you are an AT&T customer. Then input the IMEI and you will get the message below if the device is not paid off yet:
"This device isn’t eligible to be unlocked now because all of the installment payments have not been paid."
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from: https://www.howardforums.com/showth...sed-phone-is-financed-on-all-4-major-carriers
Do not forget buy it from sumsung also.
random45 said:
They dont always release teh update to everyone right away. its released in stages.
You can always manually download them (from updato) and install them through odin.
Did you verify from Tmobile that the phone is not under financial obligation and is in fact unlocked through a carrier and not the seller himself?
Always do that when considering buying a used phone and never expect the seller to be telling the truth.
from: https://www.howardforums.com/showth...sed-phone-is-financed-on-all-4-major-carriers[/SIZE]
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I just downloaded the update file and used ODIN to get the T-mobile OREO goodness. All good now.
xphyle1971 said:
I just downloaded the update file and used ODIN to get the T-mobile OREO goodness. All good now.
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I keep getting "hotlinking is not cool" and won't let me download.
I still haven't gotten the update either. At the store they suggested that theming or other apps could stop the updates, which seemed like bs, but I had already uninstalled all substratum layers in preparation for the update anyhow. I've tried smart switch as well but nothing is showing the update. My phone is not unlocked or rooted and running BRA9. Is it really just taking them this long to roll out?
xphyle1971 said:
I just bought a used Tmobile Note 8 from Swappa. It arrived running Nougat and when I try to update, it says the device is up to date. The seller stated "Tmobile Version that has been fully paid for and unlocked. Was unlocked with Device Unlock application that come on most tmobile devices. Application automatically deletes, once unlocked."
Would the act of unlocking mess anything up with the software updates? Would they still come from T-mobile? I tried using Kies and Smartswitch to see if there was an update, but Kies isn't supported anymore and Smartswitch isn't telling me there's an update available.
Thanks.
Click to expand...
Click to collapse
I bought a note 8 from TMobile February 22. I am in the Pacific NW, still on 7.1.1 and software update says I am up to date, not sure why but there it is.
Me either, Im in NW Indiana & chicken out when I saw I would have to downgrade to BRA8 to go to Oreo (on BRA9)
I bought a couple AT&T LG G8X's for my wife and myself to use on Cricket (AT&T MVNO) after we found out our current phones won't work on Cricket's network as of next February. Unfortunately I've discovered that these phones cannot do OTA updates (w/o the PITA process of getting an AT&T SIM). I'm just wondering if anyone has found a workaround for this. Specifically I'm wondering if I get the phones network unlocked from AT&T if that would then allow us to update direct from LG rather than AT&T. Anyone tried this?
Love the phones, but I've got to be able to update them.
I have a lg g8x from AT&T that has been paid off and unlocked by AT&T. What I was told is, to get the updates, I need to be using an AT&T sim and be on their network. I'm not in the US so getting that done is not even possible for me. So far I have not seen a way to get updates without using a AT&T sim.
Rushandidan said:
I have a lg g8x from AT&T that has been paid off and unlocked by AT&T. What I was told is, to get the updates, I need to be using an AT&T sim and be on their network. I'm not in the US so getting that done is not even possible for me. So far I have not seen a way to get updates without using a AT&T sim.
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Click to collapse
I've done a little more research on this and found info that you can use a prepaid Tracfone SIM for AT&T to trigger AT&T to update the phone. I bought one for. 99 and am going to try it as soon as I get the SIM. I believe you have to purchase 1 month of service and the cheapest plan is $15. I'll report back if it works, but I don't know if that'd be an option for you.
conbak49 said:
I've done a little more research on this and found info that you can use a prepaid Tracfone SIM for AT&T to trigger AT&T to update the phone. I bought one for. 99 and am going to try it as soon as I get the SIM. I believe you have to purchase 1 month of service and the cheapest plan is $15. I'll report back if it works, but I don't know if that'd be an option for you.
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Click to collapse
I have thought about it but with not knowing if that would actually work, I didn't want to try. I like the phone so I'm not willing to sell it so maybe one day I'll test to see if using a sim in a different country would actually work.
I can confirm that using an activated Tracfone SIM for AT&T works to trip the LG G8X to update. I'm updating from Pie to 10 now on one of the phones I bought and am going to try it on the other shortly. I had to factory reset the phone after activating the SIM and then it let me start downloading updates.
conbak49 said:
I can confirm that using an activated Tracfone SIM for AT&T works to trip the LG G8X to update. I'm updating from Pie to 10 now on one of the phones I bought and am going to try it on the other shortly. I had to factory reset the phone after activating the SIM and then it let me start downloading updates.
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Click to collapse
I have the same model as you do. I bought it carrier unlocked and it didn't come with a SIM card. I went in the settings and did the system updates no problem, but I was using Wi-Fi.
Unfortunately mine was not unlocked or it probably would have updated like yours @Magichost. All's good now though. It's a shame LG is going out of the phone business. I've always liked the quirky phones they've come out with and that they kept SD card and headphone jacks.