Galaxy Tab S3 playing some mp4 files but not other mp4 files? - Samsung Galaxy Tab S3 Questions & Answers

I have recently purchased a brand new Samsung Galaxy Tab S3 SM-T820. It is running the stock android 8.0.0 ROM and I have not rooted or done anything else to it. It is as it came.
I also have a Samsung EVO+ 64Gb MicroSD card installed in the tablet and have some movies saved on the MicroSD card.
I am totally confused because the tablet will play some mp4 videos but will not play other mp4 videos and this is so even if the videos are on the MicroSD card or copied to the internal storage of the tablet.
I have tried playing the videos with VLC Player, MX Player and the inbuilt Video player with the same result.
When I try to play some mp4 files with VLC Player they play normally but when I try to play other mp4 files the screen remains black and nothing happens
When I try to play some mp4 files with MX Player they play normally but when I try to play other mp4 files it gives the message "Can't play this file"
The inbuilt video player gives the error message "Failed to play video. An unknown error has occurred"
Surely it should play ALL mp4 files or NO mp4 files?
I would appreciate any thoughts/help/comments.
Thanks

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Disable subtitles for .MKV in Video Player?

Just loaded my first Matroska (.MKV) format video on the SD card.
To my surprise, the stock video player displayed prominent subtitles!
Now, that's all very clever, but how can I turn them OFF ?!
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I'm encountering the same issue.
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[Q] Video playback problem?

Hi everyone,
I have Samsung Galaxy S3 LTE GT-I9305 and running 4.1.1. I am having problem in watching AVI videos on phone. S3 plays some AVI videos and some don’t play and for some just play audio but not video. I have tried YXPlayer2, VPlayer video player, MX Player, MOBO Video Player and few more but its same.
Now I know what u r thinking. Change the video format to play on your phone. Yes I have used Total video converter and Bigasoft total video coverter on my laptop to change video format to play on S3 but the AVI file that phone does not play, it will never play whatever file format I change like mp4 or somefing.
Looks like this is another drawback of Android.
Any suggestion or help please?
Your files may be faulty as SGS3 play many video formats .
jje
JJEgan said:
Your files may be faulty as SGS3 play many video formats .
jje
Click to expand...
Click to collapse
Ok. I have even changed the AVI files into mp4 format and iphone does play them. If they are corrupt files then iphone would not play them.
Finally I have found the solution to play all AVI files in Samsung Galaxy S3 phone. I am posting here so it might help others too.
If you copy the AVI files direct into yr phone or memory card then phone will not play, no matter whatever video player you use.
Solution:
Install Samsung Kies and connect yr phone. Make sure you install My FREE CODEC too when it ask to install.
click your phone in Left menu in Kies and you will see full info in main window.
Click Import/Export tab on top.
In main window u will see two options (Import from PC) and (Export to PC)
Click on Import from PC and select Video and select import files or folder.
After successfuly import click video in left menu and play the video in kies.
When you play video in kies, it add the codec and you will be able to play video in S3 too.
I hope this info will help those who might get problem in playing any video in s3.

mkv support?

how do i play mkv video files without decoding it to mp4 ?
i think any lesser device supports mkv
zonemaster said:
how do i play mkv video files without decoding it to mp4 ?
i think any lesser device supports mkv
Click to expand...
Click to collapse
download vlc player or mx player from play store
om22 said:
download vlc player or mx player from play store
Click to expand...
Click to collapse
It doesnt even let me copy the file, windows explorer crashes
File size larger than 4Gb? If so format SD card exfat
Mr Paul said:
File size larger than 4Gb? If so format SD card exfat
Click to expand...
Click to collapse
The file is 1.4 giga and for some reason when I tried to copy the to my s3 it also crashed (in the past I could transfer to the s3)
a lot of my anime and tv shows are in mkv format but they are pretty small in size and i have no trouble playing them with mx player. i might try a larger file and get back to you.
Edit: i transfered a 13.1GB file to my XTZ "The Hobbit, An unexpected Journey 1080p" x264 .mkv file (bearing in mind whenever you transfer something to your XTZ at least in my case, it will warn you the file may need to be converted to play on your device) and i played it using mx player at first it complained i needed a custom codec to play audio because of "dts" which i went and downloaded but the movie was still playing without audio and looked fine. After installing the codec i tried playing the movie again and it was working perfectly.
If you cant transfer the files have you tried a different usb cable to connect your XTZ to your computer or even tried using an sd card reader (if your using an sd card) ?
I'm having the same issues and can't figure it out. Smaller files around 25 mb transfer fine. Larger files like my tv shows, which are 1+ gb, crash windows explorer every time. Yet I can transfer the same files without problem using OTG and a thumbdrive. I'm running stock (4.12) on an SGP312. Any help would be greatly appreciated. Thx!
To the OP, mkv files play on the stock player but you wont get any audio if the audio format is AC3. Try downloading the vmplayer from google play. Works for me.
*** Also I tried a different cable and had the same results.
If watching anime, MX Player and BSPlayer are great options. I prefer to use MX Player because it renders perfectly .ass and .saa styled subtitles. Also the Hardware Plus (HW+) decoding works great. Only thing that won't be fully playable would be 10-bit color encodes that are getting popular among subbing groups, as this is due to hardware limitation, and software decoding is slow as heck with that format. So, anime in 8-bit and 1080p should run flawless.
For any other type of vids contained in mkv, MX Player and its HW+ decoder is also the one to go with. I play huge (+10GB) FullHD mkv files with no stuttering at all.
I used XTZ 32GB for all these tests.
foowack said:
I'm having the same issues and can't figure it out. Smaller files around 25 mb transfer fine. Larger files like my tv shows, which are 1+ gb, crash windows explorer every time. Yet I can transfer the same files without problem using OTG and a thumbdrive. I'm running stock (4.12) on an SGP312. Any help would be greatly appreciated. Thx!
Click to expand...
Click to collapse
I had no issues transferring large files (up to 8GB) over USB to my SGP312. Might be a driver issue in your Windows version. I am using Windows 8 64bit myself.
That being said, I am now solely using the app Wifi File Transfer Pro to send data wirelessly to my Tablet. It is not as fast as USB, but much more convenient.
Download some other media players for your tablet like VLC, MX players. If they can not help you achieve the goal, then I am afraid that you need to encode your videos into MP4 format via a third party programs inclucing Handbrake or Brorsoft Video Converter.

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