Sync threads not running on Android 8 - Android Q&A, Help & Troubleshooting

tl;dr: is there something like "sync threads" or timers on Android 8 that could have stopped for whatever reason, and how do I start them?
I have a problem wherein sync of various apps stopped working days after a fresh install. Unfortunately, I do not know what I changed at the time it stopped working, but I do have some additional information:
It all started when I noticed that DAVDroid was not syncing.
I then discovered that Firefox was also not syncing, but when I hit the button in the sync settings, it actually forced a sync, and a toast was displayed "auto-sync timers have been started". It seems that this is actually a message issued by TaskWarrior, as that's the only hit for that phrase on the Web. Shortly after hitting that button, Firefox synchronised, and DAVDroid sync also started working.
Unfortunately, my device switched between access points during a subsequent sync, and since then, syncs have no longer been working, and I also cannot get Firefox to sync at all, nor can I get this "auto-sync timers" message back.
And yes, I've rebooted the device several times to no avail… :crying:
Do you have any idea what the issue could be?
Is it possible that there is something like a sync thread on Android, and those are somehow not running properly? How could I fix that?

Related

Not all contacts syncing!

I have an exchange account set up to sync email, tasks, and contacts, but for some reason not all of my contacts will sync. And it seems like the contacts that won't sync are some of the most used ones. I have numbers for people I've never called, but most of my family, friends, and coworkers aren't in here.
Anyone have any idea why? I have it set up the same as on my international Note, where there were no problems, and I've gone over the settings several times now.
Nevermind, I gave up and did a hard reset. The problem was related to another problem I was having that I posted about a couple days ago. I kept getting lag and an error about google services framework stopping unexpectedly.
When I went to the account settings, I could clearly see google contacts was failing to sync and every time it would try, that's when I would get that error message. I didn't want to do a hard reset, but finally gave in.

Phone Contacts Disappear Daily Using Google Sync

I am running on the latest stock Verizon firmware on my Note 2. Starting last week I've been having this very annoying issue where at least once a day, all my contacts will disappear on my phone. I am using my Google contacts as my only source of contacts, it is a fairly simple contact list with no extra labels or anything complicated involved. When the contacts disappear, I go under settings --> (accounts) Google --> my gmail account, and see an error under Contacts stating "Sync error: Sync is currently experiencing problems. It will be back shortly." Hitting "Sync Now" again and again will not clear this error. When I restart my phone, the sync will work and my contacts will return, but after a day this error will occur again and my contact list disappears.
I have tried removing my google account from the phone, restarting, and readding the account without success. I have tried going under settings --> application manager and deleting the cache for the phone, contact list, and messanger without any effect. I have also tried completely resetting the phone and starting from scratch without any success as well.
It is sad because I have never had this issue before on my previous android phone (Droid X) and it is making me want to throw this phone against the wall!
Any insight would be greatly appreciated!
Try downloading app "Contacts Sync Fix" from the Play store. Worked for me!
Sent from my SCH-I605 using Tapatalk 2
Problem solved: I have an application called Call Control Pro that blocks telemarketer phone numbers. Apparently there was a bug that caused all contacts to disappear requiring a reboot for them to come back, process then repeats daily. They fixed the issue in the latest update. Thank goodness, because I was being driven crazy by this issue.

New Google account sync options?

I noticed that recently some new Google account sync options have appeared in Android. Take a look at the attached screenshot.
I now see the following listed as sync options:
- Cloud Print
- Game Data
- Game Data
- Google Play services
- Location Reporting and Location History
- Push subscriptions
- YouTube
These all have parenthesis in front of them unlike the regular sync options. I know most of these services were already active before they showed up here. But now I'm just curious why they are here and if this has happened to anyone else. Is there anything else I need to know about this? And also what is "Push subscriptions"?
Same here, don't know what's these doing, I just simply disable all of them, as I don't think I had any thing need to sync with these * options.
What is really annoying is that "push subscriptions" cannot be turned off manually. It starts up now and then.
wondertx said:
What is really annoying is that "push subscriptions" cannot be turned off manually. It starts up now and then.
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I agree it's damn irritating. For me it seems to start up again every time I reboot and since I flash CM nightlies I reboot my phone almost everyday.
You mean they are restored only after reboot. That's far better than me. Cus no reboot is needed
push subscriptions / gmail sync
i have turned off sync push subscriptions but found that gmail then stopped with pushing emails (only manual refresh worked - autocync on, mobile data on, no restrictions). setting back on sync of push subscriptions recovers gmail push sync and now all emails are syncing immediately...
hqs anyone figured out what "sync push subscriptions" is? I turn mine off, then they automatically turn back on, and I dont even reboot?
Same problem here... some sync options automatically turn on, if any sync option is enabled. Any solution to this?

Work Profile only syncs for a day at the time (after installing Nova Launcher)

I have the oddest problem. I recently switched to Nova Launcher and like it a lot. But at the same time I switched my work profile started to act up.
I'm syncing the work profile with a company using Google G Suite and enforced device policy. It was working fine until about the same time I installed Nova Launcher. But now it stops syncing daily. I get the "account action needed" notification from Google Play services, and work Gmail etc. stop syncing, and whatever I do (in Google account management, device policy, Gmail itself). I can find no way of getting it started again. It says "sync is currently experiencing problems. It will be back shortly". But it stays that way and have been behaving like this for days.
The only way to get it working again is completely removing the work profile and reinstalling it again. Then it work for another day. I have been doing this for several days now but getting a bit tired of it... So hopefully someone out there have an idea of what is going on.
Phone is an Asus Zenfone 3 with two sim cards, running Android 8.0.0.

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
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Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
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Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
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Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
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Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
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You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
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THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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