LYA-L29 USA Tmobile visual VM disabling LTE/Data please help! - Huawei Mate 20 Pro Questions & Answers

This is so weird, after installing and activating tmobile visual voicemail the data/ 4G LTE shuts off and won't come back until Immediately after uminstalling visual Voicemail. I've tried wiping cache and resetting network settings. Doesn't help. I can't imagine it's just my phone. Also, when I uninstall visual, I don't get any notifications after receiving a VM to check the old fashioned way by dialing 1. So strange.

hendogg_af said:
This is so weird, after installing and activating tmobile visual voicemail the data/ 4G LTE shuts off and won't come back until Immediately after uminstalling visual Voicemail. I've tried wiping cache and resetting network settings. Doesn't help. I can't imagine it's just my phone. Also, when I uninstall visual, I don't get any notifications after receiving a VM to check the old fashioned way by dialing 1. So strange.
Click to expand...
Click to collapse
I'm on AT&T and I installed their VVM and it was OK afterwards, afterall, it's just a file download from their servers.
I know on AT&T that when I make a voice call, the modem kicks down to HSPA+ (lose the LTE logo) for the duration of the call. This is because AT&T does not support VoLTE on these phones. I don't know the technical details of why.
Sometimes after the call ends, it takes a while for the LTE mode to kick in again. I wonder if something like this is happening on your phone ?

Yeah i know I don't have volte on tmobile either but it's definitely something with VM app that's screwing me. I'll hope an update fixes it either from tmobile or. 146. For now I'll just have to check VM manually. Also when I finish a call the LTE comes back very quickly so Im happy with that. Data seems to work pretty fast browsing internet while on phone call so that's good too.

Anything else with this? I'm thinking about getting one as I hear the battery is unreal along with the camera. Those 2 things are huge for me. If I could get all day with battery I'd be so happy. I'm a power user and can't get all day on any device.
Any news on wifi calling?
TIA
Sent from my SM-N960U using Tapatalk

Related

[Q] Voice Mail icon

So after upgrading to ICS I have a voice mail icon on my notification bar. This is a data only device for me with no access to voice mail does anybody have an way to clear the icon?
Kirby
Ditto! Had it since first upgrading myself. Just figured out you can slide notifications away after pulling em all up, but sadly that one won't budge.
It's not a big problem, but does get rather annoying.
Has anyone tried removing the phone apks?
notinterested said:
Has anyone tried removing the phone apks?
Click to expand...
Click to collapse
This does remove the notification but borks the entire system. No cellular reception at all if you remove the phone.apk and .odex.
similar issue here
I got my Mediapad 2 weeks ago and had to get a new TMO SIM to make calls (old SIM refused to connect to network). I have had the new voicemail icon ever since and I have not upgraded or rooted anything. I'm looking forward to getting a clue on this mystery!
blunelson said:
I got my Mediapad 2 weeks ago and had to get a new TMO SIM to make calls (old SIM refused to connect to network). I have had the new voicemail icon ever since and I have not upgraded or rooted anything. I'm looking forward to getting a clue on this mystery!
Click to expand...
Click to collapse
The typical way to get rid of this is to call yourself and leave a voicemail then delete that voicemail. I've had this problem on Android devices in general on the last few iterations of the OS. The problem with the Mediapad is that most of us have a data only plan on our tablets.
I had a similar problem when I asked T-Mo to disable voicemail on my prepaid SIM. Ever since, any device I plug the SIM into remains convinced that there's a new voicemail. This has remained the case for 1.5 years now. Perhaps this is an overall problem with their provisioning of accounts that don't have voice/voicemail.
cmstlist said:
I had a similar problem when I asked T-Mo to disable voicemail on my prepaid SIM. Ever since, any device I plug the SIM into remains convinced that there's a new voicemail. This has remained the case for 1.5 years now. Perhaps this is an overall problem with their provisioning of accounts that don't have voice/voicemail.
Click to expand...
Click to collapse
So getting a new SIM could possibly resolve the issue.
lilaliend said:
So getting a new SIM could possibly resolve the issue.
Click to expand...
Click to collapse
I doubt it. For an unrelated reason I had to do a SIM swap on one of my trips to the USA, and the VM icon problem persisted through to the new SIM.
I think it's an issue in the way the accounts are provisioned. And T-Mobile hasn't managed to figure out a solution because I tried with them several times.
Come on guys simple solution.go to settings->apps->look for phone app and clear data/cache if this doesnt work do the same to the dialer app. This only clears that pesky voicemail notifacation.doesnt clear voicemail inbox
cazna said:
Come on guys simple solution.go to settings->apps->look for phone app and clear data/cache if this doesnt work do the same to the dialer app. This only clears that pesky voicemail notifacation.doesnt clear voicemail inbox
Click to expand...
Click to collapse
For me at least this won't work because I have neither a phone app or a dialer app. Nothing to clear, I personally think this is a provisioning issue that T-Mobile needs to deal with.
hiko36 said:
The typical way to get rid of this is to call yourself and leave a voicemail then delete that voicemail. I've had this problem on Android devices in general on the last few iterations of the OS. The problem with the Mediapad is that most of us have a data only plan on our tablets.
Click to expand...
Click to collapse
That's the only way I know how to remove the voicemail icon. Can your device use the wifi calling feature? Maybe then you can do what the quote says...
FOUND IT!
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
JaiMega said:
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
Click to expand...
Click to collapse
I'll have to try that when I get home. I meant to bring my tablet with me this morning but was running late. If this works, thanks for the tip!
JaiMega said:
I have a T-Mobile Springboard running ICS as well. I went to settings->apps->Mobile Data... and hit Clear Data. It should immediately get rid of the stupid VM icon and I still have access to the mobile data.
Click to expand...
Click to collapse
I don't have any option to clear data so unless I'm missing something this isn't option for me.
rkwhyte2 said:
I don't have any option to clear data so unless I'm missing something this isn't option for me.
Click to expand...
Click to collapse
Rkwhyte,
It is found in Settings->Applications->All apps->Mobile Data
from there select Clear data and BOOM the voicemail icon goes away. Don't touch mobile network configuration though.
luvduchovny said:
Rkwhyte,
It is found in Settings->Applications->All apps->Mobile Data
from there select Clear data and BOOM the voicemail icon goes away. Don't touch mobile network configuration though.
Click to expand...
Click to collapse
Thanks for the info that did indeed solve the problem.
rkwhyte2 said:
Thanks for the info that did indeed solve the problem.
Click to expand...
Click to collapse
The only problem I see though is if I turn the device completely on then turn it on again the VMail icon appears again. But that's okay. At least I know how to clear it when I'm working on my tablet so that I don't accidentally touch it again (which I've done many times). :laugh:
I have the same issue with my tablet plan :crying:

[Q] Issues???

I didn't know where else to ask this so I created this thread to hopefully someone can help resolve my issue. Ok lets begin.
I am having issues with recieving phone calls where I live. I do not get the best of service but it works. Now the odd thing I am facing is I can get 4g outside of my house, literally outside my house. My wife has, unfortunately an iphone, and gets great service inside. She is able to recieve calls and whatnot. I am not. I will get text messages saying why I did not answer and I am not even recieveing these calls. Sometimes turning airplane mode on and off will trigger 4g which is weird but shouldnt affect calls or at least idts. As some will know I did have to Lg Flash tool to return to stock, so maybe my issue lies there, idk.
Now here is where it gets interesting. I am a google Voice user. I will recieve the voicemail but not once did it ring. I do not know if google changed something ever since merging Hangouts with Voice but its weird. I have always faced these issues no matter what phone I have used. If someone can please enlighten me with a solution I would greatly appreciate it. If this is not where to ask, mods please relocate. Thank you.
Edit: I am rooted through the stump method and I use a lot of WiFi on my phone. If that helps.
Make sure your mobile network is set to LTE/CDMA ...and not global.
I've done that and it eventually turns back to global...
Update profile and prl too
I guess I should have been more precise. I know all the basic routines to try and get good service. I am just curious if anyone else faces these issues?
Try wifi calling or maybe complain to sprint and get a free airrave. Also for Google voice there is a bunch of setting you can setup on the Web. Google "Google voice settings" and login and check all the settings. Mine were off and was sending people it didn't know directly to voice-mail.
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
treezy26 said:
See that's where my other problem lies... I have satellite internet because that's all that is available in my area. Sprint's airrave doesn't work with satellite internet. I've already tried. WiFi calling is my only option except, doesn't that use my internet data? I only have a set amount I can use a month.
Click to expand...
Click to collapse
Yeah that also uses data.

T-mobile Visual Voicemail

Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Sorry, I can't help you but I have a problem with MetroPCS visual voicemail and Mate 10 as well. Mine does activate but I loose my data connectivity. I unistall the app and connectivity is restored.
same problem mate 10 pro
snowkilts said:
Anybody have the T-Mobile (USA) Visual Voicemail working on the Mate 10? Mine just tries to set itself up for a few minutes, then says "We are experiencing some issues with activation. We will retry in a few minutes."
Click to expand...
Click to collapse
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
numernumer said:
i also have this problem, try resetting app; deleting cashe; uninstalling; re-installing; even resetting/formatting phone when i 1st received the phone. But ive gave up on it.:crying::crying:
Click to expand...
Click to collapse
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
snowkilts said:
I also called T-Mobile tech support and posted on the T-Mobile forums. I got feedback but never solved the problem. Very happy with Google Voice as a substitute though. Caller ID lookup and vmail-to-text transcription is included free.
Click to expand...
Click to collapse
WHAT!!!!! NICE....thanks alot:good::good::good:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Now here is what you need to do to get it activated in the first place. If you have the app already installed I recommend that you uninstall it before we start. After you have it uninstalled go to settings > wireless & networks > call settings > (under SIM 1 which is the only one I use) tap on additional settings > voicemail > toggle OFF visual voicemail. Now you can install T-Mobile visual voicemail and follow the prompts to allow access to contacts, etc., etc, and it should activate without issue.
Now if anyone can get it to continue working after a reboot without having to toggle mobile data then please let me know.
Also...does anyone know what the default, built in visual voicemail even does on EMUI 8.0, or how to access some app for it to work? Seems useless to me other than to block the T-Mobile app from activating.
jaseman said:
I discovered how to activate T-Mobile visual voicemail on a Mate 10 (non-pro). I read it on a T-mobile forum so I cannot take credit. I will say this first - even though I can get it to install, and activate, it appears to be causing my phone to not have data/internet access, unless I toggle mobile-data. Then it will continue to work until I reboot the phone at which time my data access/internet access stops. I have all 4G/LTE/ APN's setup correctly so I am not sure why this happens. I have since uninstalled the T-Mobile version of visual voicemail and the problem is resolved. GO figure!
Click to expand...
Click to collapse
Sounds like you are having the same issue as the guy in post #2.
I am very happy with using Google Voice instead of visual voicemail. Wouldn't go back even if I could get it working. In addition to everything VVM does, you also get free voice-to-text on voicemail messages, as well as automatic caller ID lookup.

Issues receiving calls and text

I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance
I've had an issue similar, no one could call me until I call them first, Just went straight to voicemail everytime someone tried to call me.. I think it has something to do with the Wi-Fi switch because I turned off the Wi-Fi and turned it back on and it corrected itself. I could still receive msgs but where delayed until then.
Crock1989 said:
I haven been noticing that I been missing a lot of calls and getting delayed text messages once in a while I am currently running on the t-mobile network here in the US. I have a one plus 6t as well and I tested it and I receive my calls with no one mention that my phone has went to voicemail. I have even performed a hard rest to see if maybe it was an app or a setting and still continues. Anyone else experiencing the same thing? Call log shows no missed calls and asked several people to text me with the time they sent out the text and it's delayed at times for over 30 minutes thanks in advance
Click to expand...
Click to collapse
Hi mate,
I had similar issues (at least with delayed text's) when locked. It was a battery saving issue, just make the Messages always run without power-saving option enabled.
Had issues with calls when Call over WiFi was enabled (enabled by default), disabled it and now works flawless (even with VoLTE).
Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
Sent from my LYA-L09 using Tapatalk
bhagiratha said:
Yea, been having this issue since I replaced my S9+ with the Mate 20 Pro.
My MintMobile SIM registers as T-mobile on the Mate 20 Pro. Most of the calls I don't receive and my wife says it goes to voice mail after first ring.
Where in the settings I can make adjustments to help eliminate this issue? Thanks!
Click to expand...
Click to collapse
I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.
I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
jhs39 said:
I'm having the same issue on MintSim in the US. Messages seem fine but sometimes calls seem to go straight to voicemail. There is no calls over wifi setting on my phone as far as I can tell (and no volte) so I would be interested if there is a fix for this as well. I never had the issue with my P20 Pro but it's happened several times with the Mate 20 Pro.
I'm tempted to manually input the MintSim APN settings but since the signal is very strong with the default T-Mobile settings I'm not sure how that could help.
Click to expand...
Click to collapse
Sent from my LYA-L09 using Tapatalk
This only happens to T-Mobile and most likely related to WIFI calling, incoming calls goes to voicemail right away for me sometimes (both Note 8 and Mate 20 pro), but my wife on AT&T never had this issue
bhagiratha said:
I'm using the MintMobile Ultra APN settings. If I default to the T mobile settings, mms don't work.
Click to expand...
Click to collapse
Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.
Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
jhs39 said:
Strange. With the default T-Mobile settings mms works for me and my signal app shows a stronger signal than with the Ultra settings.
Click to expand...
Click to collapse
Sent from my LYA-L09 using Tapatalk
bhagiratha said:
Which signal app are you referring to? For me, I usually have to turn wifi off for mms to come in or sent out. It doesn't work when the wifi is On, with either the T-mobile or Ultra APNs.
Click to expand...
Click to collapse
Network cell info.
Hi everyone,
Did anyone find a solution to the problem? I still have an issue with text messages and calls. I'm wondering if I should get a new phone....
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Wi-Fi calling on my Mate 20 Pro is grayed out. So that cannot be the case for me.
Yea, my wife gets very upset when she calls me. Out of 10 calls, just one will come through. She will leave a voice mail, and hours later I will get the notification.
Sent from my LYA-L09 using Tapatalk
You selected the first one? When trying the second wifi calling option in shortcut maker the wifi calling was greyed out and the slider didn't work at all
Same issue
I've been fighting with my Mate 20 Pro since the day I got it. I'm on T Mobile. Some calls go to voicemail, some calls make it through. It's hit and miss. I haven't been able to find a common denominator. There's also a cellular data issue with the phone. When streaming video, the connection will suddenly drop out. The phone shows good signal, but it loses data. Turning the cellular data off and back on again fixes this issue. I think the data issue may still be related to the Visual Voicemail issue that T Mobile has with these phones. I was able to get Visual Voicemail to work (mostly) but I think the data is still affected by the Visual Voicemail issue , albeit to a much lesser extent than then it was before. I've been in contact with T Mobile and they have no solution to this issue. They did a sim card swap for me, but the issue persists.
Same sort of problem here. I'm on a KPN business contract, have been for many years. Never a call problem with the mate 9 and 10 but if people call me on the m20pro they don't hear the dial tone so they usually hang up thinking my phone is switched off or something. This really sucks!
I loved the m10pro especially but the m20pro is not my friend due to the calling issue and the really crap LG screen.
I've posted this issue on T-Mobiles Forum in hopes of getting them to take notice. Here is the link.
CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Click to expand...
Click to collapse
Thanks! I will try that and see if it changes anything. I missed so many calls that don't even appear on my missing calls list. I hope it's gonna fix the phone because I really like it, other than you cannot receive phone call lol
CloseCoder said:
Actually I just found one. I believe it has to do with Wi-Fi calling being on. Normally this option is supposed to be usable under settings and mobile networks, but since I'm using T-mobile I find the option completely off the phone or so it seems. I downloaded quick shortcut maker from the Google play store. Once opened I just typed in the top search bar Wi-Fi. From there you'll see 3 icons, a phone, settings, and wifi. Select the settings icon, scroll all the way down. Now you should see 2 entries that read Wi-Fi Calling, select the first one, the click on the middle button that says try. Wifi calling should be enabled, just switch it off and that should be it. Attached some screen shots of the process so it shouldn't be difficult. I was going crazy when people said they tried calling so many times but not one I receive or messages that are delayed for up to 30 minutes. I hope this solution helps anyone in this situation
Click to expand...
Click to collapse
So far this seems to be working but 1 day without any missed calls is still too early to celebrate.. Thanks for sharing what you found--the missed calls were driving me crazy.
There's another option that I disabled in Hope of fixing the call issue. I attached some images of what to look for. The option was enabled by default so just click on the slider to disable

Question That pesky visual voicemail problem with Google Phone

I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
Click to expand...
Click to collapse
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
opz187 said:
You need to remove all visual voicemail apps and carrier visual voicemail apps
Click to expand...
Click to collapse
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
opz187 said:
I'm on TMobile and had the same issue. You need to remove all visual voicemail apps and carrier visual voicemail apps. Just uninstall them. Then go into Google phone and set up visual voicemail through settings and whatnot.
Click to expand...
Click to collapse
Had you tried the t-mobile app first? I wanna know if the google version is better.
utnick said:
Had you tried the t-mobile app first? I wanna know if the google version is better.
Click to expand...
Click to collapse
I personally like the Google one better
manjaroid said:
Thanks, but I tried that. Mint doesn't have their own vvm app like T-Mobile does and they recommend My Visual Voicemail which activates every time it's reinstalled. I'm talking myself into a factory reset but don't know if I should remove the SIM or leave it.
Click to expand...
Click to collapse
I'm confused. Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps again and try Google dialer after. I had the same issue and for the life of me could not figure out how to use Google vvm, & it finally worked after all voicemail apps were uninstalled
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
opz187 said:
Are you saying you don't have any vvm apps installed already? If you do just humor me and try to remove all voicemail apps
Click to expand...
Click to collapse
No third party vvm or vm apps separate from Google Phone are installed. Whenever a vvm app was installed it was temporary. I understand that no other voicemail apps should be installed while using Google Phone's vvm.
First I tried getting Google Phone's vvm to activate. It never did after lots of trouble shooting (cleared storage in Phone, reset networks, rolled back Phone etc.). I installed My Visual Voicemail just to make sure it would activate. It does activate and works as expected. Knowing Mint's voicemail works fine with this app and probably others, and that calling voicemail works, focus is on Google Phone and/or the phone network.
The part that really peeves me is that Google Phone's vvm worked great on a Pixel 5a recently with the same SIM.
jefffrom said:
Im on Tello mvo off t-mobile same thing T-mobiles app works but who want more 3rd party apps , googles never worked not on a pixel phone but its a common problem Ive flashed many roms currently on Arrow12 poco f-3 but it never worked on stock and all other roms ivied flashed so I just call VM its the best solution so far
Click to expand...
Click to collapse
VVM works fine on Tello on my 3 XL. I just had to turn off wifi before I enabled the VVM switch, it wouldn't provision with wifi.
Wasnt working for me either. I decided to uninstall TMobile vvm and try it again and now the Google one is working. Maybe January fixed it for me.
I have RedPocket on AT&T's network. When I had the OnePlus 7t I had the same VVM issues the OP described. They reset stuff on my account & SIM with no luck. It had worked fine on the Pixel 3 I had before and it's working fine on the Pixel 6 I have now. It's probably as much a OnePlus problem then anything.
EtherealRemnant said:
I just had to turn off wifi before I enabled the VVM switch
Click to expand...
Click to collapse
I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
manjaroid said:
I read about trying this but in my case it didn't help.
I notice Mint Mobile's store recently added the Pixel 5a to their offerings but not the 6, yet. This has me wondering if there's a provisioning issue on the carrier side.
However, Mint customers in recent reddit posts describe a mixed bag that show no pattern at all. For some Pixel 6 users Google's vvm works but not for others.
https://www.reddit.com/r/mintmobile/comments/s7xyvq
Click to expand...
Click to collapse
Does the phone recognize your Mint SIM as being T-Mobile? I know that has caused problems before.
Honestly the MVNO situation with iPhone, Samsung, and Pixel can be really messy. My 12 Pro Max still doesn't get 5G on most T-Mobile MVNOs because T-Mobile moved them to new SIM cards that the T-Mobile bundle doesn't recognize (8901240 instead of T-Mobile's 8901260) and I've seen a wide range of complaints about MVNOs not working right on Pixels. I think it was Red Pocket that was being seen as "zipsim" or something on Pixels and broke a lot of features.
Buddy of mine got a 6 and he reported that Tello's VVM does not work so yeah, I guess I'll find out when I buy my 6 or 6 Pro in a few months.
manjaroid said:
I suppose this could have been posted anywhere in XDA but since I just got a Pixel 6 I though I'd start here.
I'm using Mint Mobile and it's all good except visual voicemail in Google's Phone app won't activate. The My Visual Voicemail app activates and works fine. Calling voicemail works fine too.
The problem seems common for OnePlus users on T-Mobile's network but it's evident this is an old problem between lots of devices and carriers. And oddly, it seems to work or not under random conditions. When I sampled a Pixel 5a for a couple weeks using the same SIM, visual voicemail in the Phone app worked straight away and transcribed accurately.
So that nobody here wastes their time with suggestions, I've researched the problem and have probably already tried the most common suggestions short of factory reset. The only thing Mint Mobile can offer is resetting voicemail for a clean slate, which didn't help. Prior to that, network resets, clearing cache and data in both the Phone and My Visual Voicemail apps, rolling back the Phone app, many reboots and power downs... Whatever is tried I get the dreaded "Visual voicemail isn't working" error with or without My Visual Voicemail installed and activated.
I really like this feature in Google Phone when it works. I'm ok with moving on to an alternative like Google Voice for transcribed voicemail but I'm hard headed about getting something to work as designed. If anybody has figured this out I'd appreciate hearing from you.
Thanks!
Click to expand...
Click to collapse
Have you tried activating it over mobile data?
I switch phones a lot and have had your issue several times, most recently on my pixel 6. Disabling wifi while I opened the voicemail got it working, and it has in the past as well. (Might want to force stop and clear data and etc, maybe a reboot, then try on mobile data only.)
EtherealRemnant said:
Does the phone recognize your Mint SIM as being T-Mobile?
Click to expand...
Click to collapse
No, it's recognized as Mint in network settings plus the voicemail number that was setup is Mint's. The APN that's automatically configured is T-Mobile's but switching to Mint's wholesale APN makes no difference.
Doesn't mean you're not onto something. One difference between the Pixel 6 and 5a setups (again, Google's vvm worked on the 5a) is that Play Store installed a T-Mobile app on the Pixel 6 on its first day. I didn't think much of it until I saw a T-Mobile option under Default apps settings. Can't remember what that setting was but it didn't seem related to voicemail. When I uninstalled this app the setting under Default apps disappeard. Which was a relief because for a moment I broke out in a sweat thinking the T-Mobile model was shipped. I verified my phone is the unlocked model.
Over the weekend I may unlock the bootloader and root. Maybe wiping will make a difference.
Btw, Mint does in fact sell the Pixel 6, they're just out of stock.
finshan said:
Have you tried activating it over mobile data?
Click to expand...
Click to collapse
Yes, many times usually connected to 5G. Tried setting LTE as the preference too.
I'm resigning myself to an alternative like Google Voice or Youmail. A friend with a OnePlus 8T TMO variant has never gotten native vvm to work with T-Mobile's network. His unanswered calls go to Google Voice and the Phone app's vvm works well with it.
Same issue here! (Mint Mobile user)
We are pulling our hair out on the Pixel subreddit:
Pixel Subreddit Link
Fatalah said:
Same issue here! (Mint Mobile user)
Click to expand...
Click to collapse
Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
manjaroid said:
Thanks for chiming in. Parts of that subreddit are informative while most of it repeats other articles I've seen. It's a mystery wrapped in a riddle but one thing is certain: if T-Mobile boffins can't figure it out no point in asking Mint about it unless we want the usual "Don't support it" or "Can't guarantee it" nonsense.
Interesting that there's a Mint voicemail number (18056377243) different than the one assigned by my Mint SIM (18056377456). We could try different numbers but the setting is greyed out in the Phone app. Changing the number would require removing the SIM to make the field editable but it'll probably revert back to the original number when the SIM reconnects.
Click to expand...
Click to collapse
Just FYI, the one Tello uses where my VVM works on my 3 XL is the same as Mint is using.
At this point it seems like an issue specific to 6/6 Pro because I have confirmation of VVM working on T-Mobile MVNOs with 3/4/5 and two people I know could not get it working on 6/6 Pro, both with Tello, who had it working on their last Pixel.
EtherealRemnant said:
At this point it seems like an issue specific to 6/6 Pro
Click to expand...
Click to collapse
I don't think that's the case and for some Pixel 6 users it's working. There's no logical pattern except that OnePlus models on T-Mobile's network stand out the most. AT&T and Verizon customers have reported the issue too.

Categories

Resources