Hey everyone. So asking for a friend that has the phone.
When trying to use the camera app, everything seems to be out of focus, as if it doesn't wanna adjust. Played around with settings, and wiped data/cache.
I've installed another camera app with manual controls of focus, iso and what not, but still the same.
I think he updated it pretty recent because he is running on 8.1.0.
Just asking to see if anyone else is having similar issues.
lilchicano said:
Hey everyone. So asking for a friend that has the phone.
When trying to use the camera app, everything seems to be out of focus, as if it doesn't wanna adjust. Played around with settings, and wiped data/cache.
I've installed another camera app with manual controls of focus, iso and what not, but still the same.
I think he updated it pretty recent because he is running on 8.1.0.
Just asking to see if anyone else is having similar issues.
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Click to collapse
Here is a post with the same problem:
https://www.asus.com/zentalk/thread-250023-1-1.html
I think it is a hardware issue and I think they returned the phone for a new one.
Tesla74 said:
Here is a post with the same problem:
https://www.asus.com/zentalk/thread-250023-1-1.html
I think it is a hardware issue and I think they returned the phone for a new one.
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Yeah we tried googling around but weren't able to find anything specific for the phone, and we even found ourselves on their fourms too. Lol
Well it looks like this may be the case, I'll be sure to pass along the info over to him.
Thank you!
Camera issues
So I've had this phone since November 7th and when I got it I noticed the camera was pretty good. After I updated it I noticed that there have been some focus issues and some other problems I pretty much got it day one in the USA through shipping. When I first received it it was fine and now after updating it I've noticed some issues. I think this is a software issue. Since I've gotten it I think I've updated it four times and I retested the camera and I've gone through a few settings. It's not the same as when I first used it. So, I don't think this is a hardware issue at all I totally believe this is software problem. Let me know your thoughts.
I just started to have this issue as well. I am not sure if its hardware or software related but the problem seems to have cropped up after my lastest firmware update.
It was me who had this issue, it was related to a defective Laser Autofocus.
Einheit-101 said:
It was me who had this issue, it was related to a defective Laser Autofocus.
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@Einheit-101 Did you get any unit replace? Or was it just being fixed?
It has been fixed, not replaced.
Related
I know that there are topics made about this issue. I'm wondering though how many of you actually have it. The main culprit from my research seems to be that the OTA has some bugs that is making the Camera go on the fritz.
If this indeed is true, then would another OTA fix it? My return date is tomorrow so I have some time to think before I exchange it for a fresh new one. If it indeed is a OTA issue, then I don't want to exchange it since I have applied a nice screen protector.
i doubt its the ota. i took all of the ota so far. i have no issue with camera.
Really? That's disheartening..
I googled "evo 3d camera freeze" and many, many people held discussions in other forums about their camera freezes. A lot of them also pointed out that they didn't have the problem until after installing the OTAs.
I really don't know what to do.
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
Thanks. I think I'll just keep the phone.
Worst comes to worst, I'll still be covered under HTC's warranty and can schedule a free repair with them. Sure I'll be phoneless but it's better than exchanging a otherwise perfectly functional phone and risking getting a phone that's worse.
Same here I have that problem to and I have latest ota. Hopefully this gets fixed.
Sent from my PG86100 using Tapatalk
mikeyxda said:
There are other threads on this but the bottom line is that the camera software is buggy and yes, it freezes a lot. I can't say anything about prior OTA's but I am confident that future OTA's will fix the camera bugs because they all appear to be software to me.
Mike
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The other thing that I like to point out is..
Why isn't this a bigger issue than it is? Is it mainly because, those who don't have this issue did NOT take the OTAs? I know that everyone is waiting for root so most people on here probably did not take the OTA to ensure full root functionality. I mean that's assuming the main factor for freezing is from the OTAs (which some lucky ones who did install the OTA didn't get this issue like the above.).
I don't know. I just feel like this issue isn't widespread for HTC to notice. :/
My camera is extremely buggy. I did the OTA so that I could see the Green Hornet (Which never worked for me :'( Only option is to buy it) and now my camera is all but totally worthless it locks up so bad
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
alanmv567 said:
It doesn't seem to concern htc as they contacted me back through email that they currently aren't experiencing any camera issues... Lies.... So the only remedy they offered me was to factory reset... Done that twice.. Or to take it to a repair center. But I believe this is a software issue.
Sent from my PG86100 using Tapatalk
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This is what they told me as well. The support rep assured me that the phone might need repairs. I mean, they are a big company, so they probably don't want a big issue like this being on the front page to Engadget. So they're most likely downplaying all the issues and we can hope that a fix in the near future is out there...
blkout01 said:
This is a huge issue for me and it's getting worse. Its got to the point now I have to turn the phone off and sometimes even pull the battery. At first it was simply kill the camera and try to open it. After opening it about 7 times it would work. I'm going to start looking in to this further as it has gotten out of control. I'll post back here if I find anything worth sharing.
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Whoa. This is exactly my problem. Except, mine isn't getting worse but if you have anymore info on this issue, feel free to speak your mind. I do feel your pain brother, I love photography and thought this would be my point and shoot while shopping for a DSLR.
I too am experiencing the freeze up once in a while but my main gripe is well yes it is a down step from the 8meg pixel camera on the original EVO, and I understand that but I came from the Hero with a 5meg camera also and it seems to take sharper and better quality photos than my 3vo...of course in 2D. A little disappointed to say the least.
So far tempt rooting doesn't seem to make the freezing stop. Oh well...I haven't found much use for the camera as of lately. The phone itself is flawless though..
This is my second Evo 3D and both did it. Same issues as discussed here. This is how I can seem to "force" it. If I take a picture and the preview is up and I touch the screen before the preview goes away then it stays of the preview. Have to close and restart camera bunch. Also if I am in the camera and I hit the little thumbnail in the lower left to go to the gallery, also stuck on the first preview it brings up. SOMETIMES if I close the camera and then go to the actual Gallery and then come back to the camera it will work.
I also experience these type of issues when switching from 2D to 3D. Again, this is my second (I had to return the first one fore defective screen) and they both had the exact same behavior. Both BEFORE and AFTER OTA.
It is actually very embarrasing to try to show off your new technology and it freezes everytime you try to show it off. I have had several people just laugh at it. "Yeah nice phone."
If you absolutely do not have to. Don't exchange it. My phone works flawlessly minus the camera freezing and I ended up not taking the risk of getting a phone with a myriad of issues in this forum.
As soon as HTC sends out another OTA fixing this, as I'm sure this is a software issue, I will be extremely pleased.
yeah i dont know what to do, because htc is assuring me that it could be hardware related. Although i dont think thats the case since it hasnt fully failed yet. Camera app works to a point where i start messing with the 2d/3d switch or hold the phone from portrait mode to landscape mode.
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
chlehqls said:
Same with mine. It works on and off (mostly off) so I am at least 90% sure it's a bug in the software for the camera.
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thanks for your response, i guess we'll just play the waiting game since everything else works flawlessly on this phone
I took all ota's. No camera bugs here.
Sent from my 3rd Dimension of Evolution
The issue is the SD card.
The factory one is SLOW. It takes time to write to a slow card....hence camera lag while it's writing the image file.
That was tough....next.
Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
I haven't heard or seen anyone else with this problem. I would assume it's software related in some sort, you should either try installing a different camera application to see if that works. If it works or not, you probably need to factory reset it if you already rebooted it. If none of it works then you should request RMA.
Moothead2 said:
Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
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I have the exactly the same happened to mine. I am in the latest .15 firmware and it was working just fine yesterday. The front camera works though, only the rear one was showing corrupted lines and in green. I have also tried at least 4 camera apps and none of them works.
Have you got a fix for yours? or you have RMAed yours?
I am also experiencing these problems. This is definitely a hardware problem as other users having this problem are reporting that when they pinch the tablet near the camera, that it fixes the camera until they release the pinch.
I did PM Gary Key about this new issue.
Will update when I receive a response from Gary.
Moothead2 said:
Is anyone else's camera not working at all? Mine is either completely corrupted as in lines and green corrupted or doesn't load up at all (black screen). I'm assuming this was the latest update as it worked before but I'm just wanting mto make sure its software and not hardware related.
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Click to collapse
There's another thread about this:
http://forum.xda-developers.com/showthread.php?t=1438989&highlight=camera+green+lines&page=2
Looks like people are having to RMA for this...
For anyone interested in opening their tablet. The camera comes out of it ls seat fairly easy. My guess is it needs to be reseated.
If you break you tablet, its not my fault.
If it fixes your camera shoot me a thanks.
Sent from my Transformer Prime TF201 using Tapatalk
Hello.
I have an unique problem and I really tried to find for someone with the same problem. My camera has a very strange behavior and it is just the rear camera. Its complicated to explain but please see the attached screenshot that I took. There are some pink/red stripes when the camera is on and when I take the pictures gets a little bettler.
Any ideas of what is going on?
regards
S3
4.2.2 - i am running now Omega latest version but doen not matter, all roms that i tried has the same issue.
Thanks for any help
Renato
mussacredi said:
Hello.
I have an unique problem and I really tried to find for someone with the same problem. My camera has a very strange behavior and it is just the rear camera. Its complicated to explain but please see the attached screenshot that I took. There are some pink/red stripes when the camera is on and when I take the pictures gets a little bettler.
Any ideas of what is going on?
regards
S3
4.2.2 - i am running now Omega latest version but doen not matter, all roms that i tried has the same issue.
Thanks for any help
Renato
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Click to collapse
Well, with all I know about cameras by being a freelancer photographer and with my little knowledge about android what I can say to try to help you is:
Did you wipe your phone between flashes? I'll guess you did since you tried multiple roms. If you didn't, You'd better try to...
If stock ROMs also show the problem I'm afraid to tell you that the only circumstances I saw this kind of problem in my life was in faulty camera sensors.
Were your sensor hit by any kind of laser or a very strong light while trying to snap a picture? Similar problems happened lately with photogs attending a concert. See link:
http://www.diyphotography.net/20000k-red-epic-sensor-burnt-lasers
If this didn't help and the problem started out of nowhere then maybe you got a faulty unit, are you still on warranty? If so, it's time to revert to stock and go to a service center!
Kindly hope I'm very wrong though... Good luck!
[READ THlS FlRST] POST QUESTIONS IN THE Q&A SECTION AND NOT HERE!!!!
lucalunardi said:
Well, with all I know about cameras by being a freelancer photographer and with my little knowledge about android what I can say to try to help you is:
Did you wipe your phone between flashes? I'll guess you did since you tried multiple roms. If you didn't, You'd better try to...
If stock ROMs also show the problem I'm afraid to tell you that the only circumstances I saw this kind of problem in my life was in faulty camera sensors.
Were your sensor hit by any kind of laser or a very strong light while trying to snap a picture? Similar problems happened lately with photogs attending a concert. See link:
http://www.diyphotography.net/20000k-red-epic-sensor-burnt-lasers
If this didn't help and the problem started out of nowhere then maybe you got a faulty unit, are you still on warranty? If so, it's time to revert to stock and go to a service center!
Kindly hope I'm very wrong though... Good luck!
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Click to collapse
Thanks, The funny thing is sometimes works fine and sometimes works like the pic attached. No idea at all. The phone has never felt or had anything like you said such as strong light or laser.
thanks
Search the forum... Maybe a camera fw upgrade may help. Worth a try. Good luck.
Sent from my phone using the "Send" button.
mussacredi said:
Thanks, The funny thing is sometimes works fine and sometimes works like the pic attached. No idea at all. The phone has never felt or had anything like you said such as strong light or laser.
thanks
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My feeling is that this could well be a hardware problem, not a software problem - ie nothing to do with your ROM, as you said you've flashed a few. If it is a hardware fault then see if you can get it fixed under warranty - but as has already been said, you'd need to return to your stock rom first otherwise they wont honour the warranty.
Having said that... were all the ROMS you tried AOSP / AOKP based? While I haven't had the problem you have and it does seem very unique, I have had more issues and bugs with the camera when using ROMS built from these sources on my i9300 than anything else. At the end of the day, Samsung know best how to drive their camera hardware, and so it doesn't surprise me that the vanilla Google roms can be a bit buggy when it comes to device-specific hardware such as the camera.
You could try flashing a stock-based custom rom - one built from Samsung firmware. Omega ROM that you are currently using also do a stock-based rom built on the 4.2.2 Samsung leak, I have used it and can confirm that it was pretty darn stable and the camera worked really well. It has a few mods in it, nothing spectacular, but it is stable.
Hope this helps.
This looks like a hardware problem. But can't be 100% sure.
I had a camera and someone dropped it, after dropping it, the camera started taking photos like that with stripes of different colours.
Did you drop it or water got on it?
very weird
I tried to fix permission, wipe dalvik and wipe bats and the camera starts to work again. Have no idea how long it will take. so far it is working as has never had a problem.
thanks for all answers...
and sorry to post this on the wrong section.
Bad news not working...dont know what the hell is that...sometimes works sometimes does not
mussacredi said:
Bad news not working...dont know what the hell is that...sometimes works sometimes does not
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Click to collapse
Return phone to stock for warranty and find a service centre .
jje
Hello,
it's about 2 months since I've had this problem with my camera. To be honest my phone falls alot but rly didn't ahve any problems with it so far. Until this problem occured. I had omega 44 when this suddenly appeard on my back camera. These vertical lines just appeared and when it's darer it's easier to notice them. My front camera works normally and I don't have any problems with it. I've thought about ordering new camera from the ebay but I just want to be sure that it's rly hardware problem. Now I'm on this new omega 8.1 version and this problem still persists.
Does anyone knows what is the most probable problem here? It would help me a lot in making my decision here.
Thanks
joskolokas said:
Does anyone knows what is the most probable problem here? It would help me a lot in making my decision here.
Thanks
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Click to collapse
obviously the problem is with your camera hardware. get it replaced from service center.
Ok thanks. I think they'll charge me to much for that simple replacement. I want to change it by myself but I saw there are a lot of cameras on the ebay and I'm not sure which one to order. Don't know if there are different editions of cameras for s3, or some kind of regional key so if someone knows what should I look for I'd be grateful. Thank you
Sent from the outer space
try using camera apps like camera jb+ if the proble stills maybe it s the hardware
I've tried using many other softwares and the problem is still there. I'll be ordering new camera, it's jut that i'm not sure if there is some kind of regional lock or version of camera. Just don't want to give money for a wrong camera
I have a refurb Lg G Flex 2 , which I love! Lg sent it to me as part of BBB settlement. NOT warranteed as I sent them a broken one and they refused to warranty it, so who knows what they did with MY phone, but they sent me another one, stating it was mine... But none of that matters. Camera works for a couple shots, then camera not found or cannot connect to camera . Often front facing option is gone as well. Same with Snap chat or any other camera i install. Have taken out SD card, works for a few minutes,
cleared cache, same thing,
forced stop- same,
restarted,
hard reset,
Everything I have found online I have done.
Except dropping it which I think is a bit stupid! I have removed back , opened and taken it apart- all looks secure and ok.
As it does come on and work fine for a while after each "fix" I would like to assume the it is software related, not hardware. I found in only one place someone mention the latest update caused this issue, but have found NOTHING more on it.
android version 5.1.1 software version H95012d.
I do have a new Moto g 4 plus i can use, but I love my flex! Really hoping someone can help me! Thanks
The issue with that device is well known. They put the cpu too close to the camera modual and it over heats the camera making it not be detected.
So
There isn't anything I can do is what you are saying?
kittenmueller said:
There isn't anything I can do is what you are saying?
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Yeah pretty much. It has been an on going issue with LG devices for a few versions.