Related
Wow. It's lush. What a really good-looking phone. Having already owned the Kaiser, Diamond and TouchPro, I'm looking forward to getting my teeth into this over the weekend.
Update:
Cool things:
1. Exchange and push email setup easily and working perfectly.
2. Great battery life.
Problems:
1. When I press the power button momentarily (in the hope of switching the screen off) it gives me power off and profile options. There doesn't seem to be a way of just switching the screen off easily.
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
3. it's not easy to play solitaire! Although they have included it (phew) it's more than a little tedious with number presses. And there's no option for cumulative and vegas scoring. What kind of solitaire is THAT?
4. Sometimes it seems I need to press the "call" or "end call" keys extra hard. I have started pressing the "end call" key twice as a matter of course, just to be sure.
5. "Batti" doesn't work.
I too am searching for a quick and easy one key click to lock & turn off the display.....my Palm Treo Pro and Touch had this ability.....quick check email/txt, then hit key and it turns off display & locks for pocket protection....
baliles said:
I too am searching for a quick and easy one key click to lock & turn off the display.....my Palm Treo Pro and Touch had this ability.....quick check email/txt, then hit key and it turns off display & locks for pocket protection....
Click to expand...
Click to collapse
Press and hold the call end key to lock the phone quickly (and dim the screen). This is the same as the S710 and S730.
You can also set this lock to kick in automatically after x minutes in the settings menu as well
rb14 said:
Wow. It's lush. What a really good-looking phone. Having already owned the Kaiser, Diamond and TouchPro, I'm looking forward to getting my teeth into this over the weekend.
Click to expand...
Click to collapse
I must admit, I have had this a couple of days now and am soooo impressed (I have an S710 before). I had decided to go for the Touch Pro but after 3 faulty handsets and the experience of the really buggy software (does ANYBODY really think a daily reboot is acceptable) I decided to wait for this one.
But the one thing that stands out more than anything else on this phone is that with 3G push mail, wifi on full time, bluetooth on, a bit of GPS use loads of calls and general use, I am getting almost 24 hours out of the battery. That alone is worth the upgrade
networkguy said:
Press and hold the call end key to lock the phone quickly (and dim the screen). This is the same as the S710 and S730.
You can also set this lock to kick in automatically after x minutes in the settings menu as well
Click to expand...
Click to collapse
Yeah, got there in the end. Nevertheless, I'd prefer a single-touch operation.
networkguy said:
I must admit, I have had this a couple of days now and am soooo impressed (I have an S710 before). I had decided to go for the Touch Pro but after 3 faulty handsets and the experience of the really buggy software (does ANYBODY really think a daily reboot is acceptable) I decided to wait for this one.
But the one thing that stands out more than anything else on this phone is that with 3G push mail, wifi on full time, bluetooth on, a bit of GPS use loads of calls and general use, I am getting almost 24 hours out of the battery. That alone is worth the upgrade
Click to expand...
Click to collapse
My experience with the TouchPro is certainly not as bad as yours. I love it still. Originally the battery life wasn't better than a day, but it would easily last that. It was totally stable. Always. And once I upgraded the firmware and radio, it became a different animal altogether. I usually get two days out of it with good use. Sometimes three.
The S740 is actually for my less-geeky partner who I think will find it easier. Now though, I have it for a few weeks' "testing" and if I prefer it...
...well, you know. Who's in charge here?
rb14 said:
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
Click to expand...
Click to collapse
Yes, it does show all-day items. And to show more upcoming appointments just hit right softkey ("Today").
I'm thinking of upgrading from an S730, which suffers really badly from a lack of memory (64Mb). I know the S740 has 256Mb RAM but can anyone tell me how much is actually available after a soft-reset? This is the figure that's displayed as "Available Memory" on the "About" screen under the Settings menu.
Thanks
I'm wondering about battery life...
playerkiller said:
I'm wondering about battery life...
Click to expand...
Click to collapse
It's the best I have seen on any Windows smart phone EVER.
Today I left the house at 9, took the family on the train to London (a 2 hour trip) for which I spent most of the time with my son watching the progress of the train using the GPS and Google Maps whilst using the free WiFi on the train for data.
Push mail has been running all day and because it was central London, I got a good HSPDA signal for most of the time. I also made a handfull of calls during the day
We then spent the day around London (all that time on the underground with no signal always hammers a phone battery), I took a load of pictures and then we cam home again this evening (again tracking with GPS) and when I got home, the phone connected to the wifi and I synced all the photos back to my home PC. It is now nearly 10.30
So right here right now, my battery level is showing as 61%
boggle said:
I know the S740 has 256Mb RAM but can anyone tell me how much is actually available after a soft-reset?
Click to expand...
Click to collapse
I currently have:
Available Memory: 125.34MB
Total Memory: 187.48MB
Please note that I have a few utilities running in the background, so available memory might be even a little bit higher when you first boot it.
networkguy said:
It's the best I have seen on any Windows smart phone EVER.
Click to expand...
Click to collapse
My experience exactly. I don't quite understand how does this phone manages to get so much out of its 1000mAh battery, but it's amazing. It easily kills my previous PDA - TyTN II (which had 1350mAh) in terms of battery life in both standby and heavy usage
rb14 said:
Update:
Cool things:
1. Exchange and push email setup easily and working perfectly.
Problems:
1. When I press the power button momentarily (in the hope of switching the screen off) it gives me power off and profile options. There doesn't seem to be a way of just switching the screen off easily.
2. HTC Today screen doesn't show all-day items and there doesn't appear to be a way of showing more upcoming appointments.
Click to expand...
Click to collapse
1 - Of course, this is a smartphone, not a PDA running WM6.1 Standard, it's the OS
I've received it yesterday and it works like a charm. Just wish there was a non-slider version, because the front keypad is good, that I don't need the qwerty keyboard.
networkguy said:
It's the best I have seen on any Windows smart phone EVER.
Today I left the house at 9, took the family on the train to London (a 2 hour trip) for which I spent most of the time with my son watching the progress of the train using the GPS and Google Maps whilst using the free WiFi on the train for data.
Push mail has been running all day and because it was central London, I got a good HSPDA signal for most of the time. I also made a handfull of calls during the day
We then spent the day around London (all that time on the underground with no signal always hammers a phone battery), I took a load of pictures and then we cam home again this evening (again tracking with GPS) and when I got home, the phone connected to the wifi and I synced all the photos back to my home PC. It is now nearly 10.30
So right here right now, my battery level is showing as 61%
Click to expand...
Click to collapse
I'm with you on this. I was out of London for the weekend, playing, bluetoothing, GPSing, left it on all weekend and used the alarm, and came back with battery life to spare. That's cool.
karhoe said:
1 - Of course, this is a smartphone, not a PDA running WM6.1 Standard, it's the OS
Click to expand...
Click to collapse
Yeah I know that. My point was probably poorly made. I was trying to make two points: that push email through Exchange is working perfectly with no issues and that setting it up was easy.
I so want this phone. As soon as I saw it online my jaw dropped, lol. Having owned 3 htc touches, a s710 vox and s621, i can say I do like HTC products, lol. I just got my 3rd touch, but it just doesn't feel right, the touch screen seems bad (my iphone spoiled me i think), and i can find a good reliable keyboard, so I think im gonna sell it and get another s710 until this phones comes down a bit.
Just curious, where did everyone on here get theirs from, and what kind of prices? I am in Canada, so I won't be able to buy it from a retail outlet
I got mine from Clove Technology in the UK and I'm sure they'll ship if you ask them nicely. I've used them for all my HTC phone purchases and plenty of other gear; they're very good to work with.
the 'amazing' 710
Guys
like everyone else I like the phone, however, I am just not getting the amazing battery life you are talking about.
From my phone on a full charge I am getting: -
Standby time - 6.5 hours
Talk Time - 53 minutes
Device usage - 4 hours 11 minutes
this is without Push E mail (polling every 5 mins) moderate use of wifi and GPS (less than 10 mins) and occasional but consistent use of OCS (office communicator mobile with power saving settings activated for those of you that know it)
so I wondered if people could read from their settings and post, I cant really handle another phone that needs 2 or 3 batterys in a day!
Kerry
S74 not S710
kerryburn said:
Guys
like everyone else I like the phone, however, I am just not getting the amazing battery life you are talking about.
From my phone on a full charge I am getting: -
Standby time - 6.5 hours
Talk Time - 53 minutes
Device usage - 4 hours 11 minutes
this is without Push E mail (polling every 5 mins) moderate use of wifi and GPS (less than 10 mins) and occasional but consistent use of OCS (office communicator mobile with power saving settings activated for those of you that know it)
so I wondered if people could read from their settings and post, I cant really handle another phone that needs 2 or 3 batterys in a day!
Kerry
Click to expand...
Click to collapse
I think you'll find they were talking about the S740 not the S710.
Apologies guys
Typo on my part, thanks Pete,
I do mean the 740, that is what i am using, I had the 710 before hence my mistake!
I have turned off HSDPA, moved to manual polling on e mail to see if this improves the appalling figures.
Pete now I have corrected this, do you have a 740 and if so what is your performance??
Kerry
I've had my gear S for 3 weeks now and really enjoy the device. I'm a everyday watch guy, so my biggest gripe about the gear s when it came in was the screen going black. I hated the motion activation or pressing the screen/button to wake up the device. I found that under settings-style-clock there is a clock always on setting. Once I turned this on, and turned off motion wakeup, very happy with being able to see time at an glance.
So this brings me to my question, why only do the first couple included watch faces have a nice analog always on black and white faces, every other one I've tried is just a simple, boring, and small digital time? Do people not use this feature, can you create this black and white always on face in watch styler and other watch face creation tools? Anyone know if a downloadable watchface in the gear store that has a nice always on black and white face?
New to the tizen camp and have been reading for days on the forums, having come across anything that addresses what I'm looking for. Thanks for reading
I purchased something called big watch and arranged for the screen to have an always on future. Battery life was nominal but you can also use the minimal watch face black and white. There's also some very light colored white dot matrix clocks as well. Just look through the Samsung store and you will find something.
Biggest problem with Clock Always On is the fact that the screen will be responsive to touch all the time. That results in random operation by the gear. The other day i was wearing long sleeves and ended up calling 2 people randomly.
Try it yourself, put it on always on and touch the screen, device will wake up, and you can end up calling people or any other random operation. Definitely not great.
hmm, I'm 3 weeks into always on mode, and yes the screen does respond to touch. Yet I havent had any real issues with unit being activated by my sleeves. I've been wearing a jacket everyday since owning the unit. Without Always ON Clock, I would not have kept the watch. I'm just disappointing with the the always on options from other watch faces.... looks like I'm sticking with stock faces for now.
I will try again and see if my sleeves will operate the watch on their own. Maybe that day my sleeves were full of static or something. It just freaked me out immensely because it ended up calling a business contact at a very late hour.
However, my second biggest problem with always on (even with the fancy samsung analog dials) is that you don't see anything except time. No pedometer, no notifications, no weather, nothing but time. You would still need to tap the screen to get any of that information. Even with the motion gesture you don't get to see anything more than time until you click, even though it gives the impression that the whole dial is lit up (this part is especially annoying).
ozaghloul said:
Biggest problem with Clock Always On is the fact that the screen will be responsive to touch all the time. That results in random operation by the gear. The other day i was wearing long sleeves and ended up calling 2 people randomly.
Try it yourself, put it on always on and touch the screen, device will wake up, and you can end up calling people or any other random operation. Definitely not great.
Click to expand...
Click to collapse
I've been using clock always on for the last two weeks and have had no issue with my sleeves waking the device accidentally. as the above poster alluded to, it really does make it a better experience.
Sent from my SM-T320 using Tapatalk
And this brings me back to, are there any other watch faces that have a analog style, always on face? Even the low power faces on gear store, when you go to the always on clock face, its a crappy little digital clock... frustrating. If you make a watchface in watch styler, can you dictate what the always on clock face is??
I suppose that I will have to try the time on option and see if there are any accidental operations performed.
What is battery life with clock always on? Right now I get two days.
NinjaMom said:
What is battery life with clock always on? Right now I get two days.
Click to expand...
Click to collapse
How do you get 2 days? Got mine 2 days ago and I'm barely past 14 hours and I only have 12% left and I just enabled Power Save mode. Please help. Thanks.
NeoAndroid said:
How do you get 2 days? Got mine 2 days ago and I'm barely past 14 hours and I only have 12% left and I just enabled Power Save mode. Please help. Thanks.
Click to expand...
Click to collapse
(1) The more time you spend with the watch's cellular radio on while not being connected to your phone via bluetooth, the less battery life.
(2) The more you stream music via the watch, the less battery life.
(3) The weaker cellular zone you live in (or pass through), the more battery drain. If cellular is on and your device has a weak connection or is searching for connection, the more battery drain.
(4) What network is your watch on? What network is your phone on? How good is your signal where you live? What phone are you using with the device? Is it running stock 4.3 or higher? Is it running a ROM?
I usually get 1.5 days with the always on clock. Typically 30-50% battery left when I charge at night with moderate to heavy use throughout day. I'm connected via BT to my phone 99% of the time.
WE REALLY NEED TO KNOW HOW TO MAKE/CHANGE SOME ALWAYS ON CLOCK FACES, ESPECIALLY IN WATCH STYLER!!!!!
NeoAndroid said:
How do you get 2 days? Got mine 2 days ago and I'm barely past 14 hours and I only have 12% left and I just enabled Power Save mode. Please help. Thanks.
Click to expand...
Click to collapse
I do not have any motions turned on. WiFi off. Only remote connect for an hour run and when I have to at the barn. I don't get a ton of emails.
At first it i didn't get 2 days. After several cycles the battery broke in and getting 2 days just sort of happened.
Sampson0420 said:
WE REALLY NEED TO KNOW HOW TO MAKE/CHANGE SOME ALWAYS ON CLOCK FACES, ESPECIALLY IN WATCH STYLER!!!!!
Click to expand...
Click to collapse
I suspect that it's something more complex than Watch Styler is likely to support, at least in the near future.
I was having a quick look round online the other day and even on a Tizen Developers forum, nobody seems to know how to make use of the 'Always On' feature.
I am a watchface developer and Iam trying to figure out how to make watchfaces like the first 2 native watchfaces.
I could not find the info yet.
If anyone has any idea, please share here...
mrmrmrmr said:
I am a watchface developer and Iam trying to figure out how to make watchfaces like the first 2 native watchfaces.
I could not find the info yet.
If anyone has any idea, please share here...
Click to expand...
Click to collapse
Good thinking. Please do. We all would love to see nice looking watchfaceses in "clock always on" mode.
eclipse05x said:
Good thinking. Please do. We all would love to see nice looking watchfaceses in "clock always on" mode.
Click to expand...
Click to collapse
Good idea as long as the power drain is not that much more.
ronaldheld said:
Good idea as long as the power drain is not that much more.
Click to expand...
Click to collapse
According to my test it's about 13% of battery more consumed during 10h so it's not that bad I think...
NeoAndroid said:
How do you get 2 days? Got mine 2 days ago and I'm barely past 14 hours and I only have 12% left and I just enabled Power Save mode. Please help. Thanks.
Click to expand...
Click to collapse
Also try turning off the location setting on your gear S when you don't need to use it. Should help the battery last longer.
I'm using the motion to wake feature.
Has anyone had to return their Moto 360 yet? Mine stopped responding to touch on the bottom 1/3 of the screen near the beginning of this week. I had a pattern lock set up and couldn't get past it as the bottom was unresponsive. After a few attempts the factory reset screen came up but the accept button was on the bottom. After a few minutes of tapping it finally recognize one and performed a factory reset. Upon reboot the bottom was still unresponsive.
I called Moto support and they are sending me a new one. They offered to have me send in my current one first and then send me a new one, or put a $99 hold on my credit card and pay $24.99 for shipping. I went for the latter and a new one will be shopping soon.
I'm wondering if anyone else has had screen issues and how wide spread it is. Also has anyone had any issues with returns?
Anyone?
None here... Yet!
I was in a meeting 2 weeks ago and checked the time and my whole screen was unresponsive, just a black screen even with always on mode enabled. I tried for like 20 minutes to get it to respond to touch and nothing. I got home and thought the battery might be dead even though I only had it on for 10 hours so I put it in it's charging craddle and still nothing. I went to get my phone to check bluetooth and it said watch was connected, checked android wear and it said connected too. Went back to get the watch and it was now on and showing 50% battery. This was 2 weeks ago and haven't had the problem re-occur. I paid for the extended warranty plan so not to concerned right now, and as I already scratched the screen I will most likely replace it anyways.
kzoodroid said:
I was in a meeting 2 weeks ago and checked the time and my whole screen was unresponsive, just a black screen even with always on mode enabled. I tried for like 20 minutes to get it to respond to touch and nothing. I got home and thought the battery might be dead even though I only had it on for 10 hours so I put it in it's charging craddle and still nothing. I went to get my phone to check bluetooth and it said watch was connected, checked android wear and it said connected too. Went back to get the watch and it was now on and showing 50% battery. This was 2 weeks ago and haven't had the problem re-occur. I paid for the extended warranty plan so not to concerned right now, and as I already scratched the screen I will most likely replace it anyways.
Click to expand...
Click to collapse
My 360 did get a little sluggish at times and froze a couple of times prior to the final issues I had with the bottom. I also had a message on occasion saying android wear had stopped and would eventually restart. When I had a freeze holding down the power button will eventually do a restart. All of those issues I attributed to buggy software that I hope gets solved in future updates. My final issue involving the bottom portion being unresponsive persisted after a factory reset.
Rabidsloth said:
My 360 did get a little sluggish at times and froze a couple of times prior to the final issues I had with the bottom. I also had a message on occasion saying android wear had stopped and would eventually restart. When I had a freeze holding down the power button will eventually do a restart. All of those issues I attributed to buggy software that I hope gets solved in future updates. My final issue involving the bottom portion being unresponsive persisted after a factory reset.
Click to expand...
Click to collapse
I never had an issue with it before this happened. And holding the button down didn't do anything for for me, it still remained off even after holding it for over a minute. It just came back on all on its own for whatever reason and luckily hasn't happened again.
Well this isn't looking good. Spent two hours on the phone with Motorola support and was transferred about seven times before someone could figure out what happened to my RMA. I did finally get someone to help me but she had to start the whole process over. My credit card was refunded for the hold and shipping fee and the new one is now supposed to be "rushed".
Just an update
At this point I have spoken to over a dozen reps(I lost count), was transferred back and forth between several departments, was hung up on several times(I even switched phones to make sure it wasn't on my end), and spent countless hours trying to get this resolved. I've never had such horrible customer service. Finally yesterday I received an email with a working promo code for a new watch using the moto-maker site and am crossing my fingers I'll have a new one soon.
Sorry for the rant, I actually started this thread to see how many had any hardware problems, not to complain about Moto support. I was actually hopeful about the whole thing as there wasn't much response to my original inquiry here, but this last week has really turned me off of Motorola.
Update: New 360 arrived today.
My Moto's touch stopped working yesterday. It started with "phantom touches", where the display lighted up as if I touched it. When I actually touched the display, it was partially unresponsive. When I tried swiping, the menus stuck in between and were shaking horizontally. I could hard-reset the watch by pressing the button for 30 seconds. After that, the watch was working fine for a few minutes, then the trouble started all over again. Today, it got even worse as the display did not react on any touches any more...
I was able to reset it to factory settings, but it didn't help, so it does not seem to be a software issue.
Luckily I had ordered it at Amazon a few weeks ago, so I am getting a new watch as replacement. I hope I just had bad luck with that watch, and it's not a general issue.
shredzone said:
My Moto's touch stopped working yesterday. It started with "phantom touches", where the display lighted up as if I touched it. When I actually touched the display, it was partially unresponsive. When I tried swiping, the menus stuck in between and were shaking horizontally. I could hard-reset the watch by pressing the button for 30 seconds. After that, the watch was working fine for a few minutes, then the trouble started all over again. Today, it got even worse as the display did not react on any touches any more...
I was able to reset it to factory settings, but it didn't help, so it does not seem to be a software issue.
Luckily I had ordered it at Amazon a few weeks ago, so I am getting a new watch as replacement. I hope I just had bad luck with that watch, and it's not a general issue.
Click to expand...
Click to collapse
That's what I am hoping as you and I are the only ones responding with problems so far. As you can see from my other posts I don't think Motorola even knew how to handle a return for one of these. Amazon should be a much more pleasant experience in that regard.
Did you get any type of additional warranty from Amazon?
Rabidsloth said:
Did you get any type of additional warranty from Amazon?
Click to expand...
Click to collapse
No... I made the experience that Amazon Germany often just sends out a replacement when an article is defective a few days after delivery. They never fail to impress me with their customer service...
Going through this a second time really sucks. Last week my watch was on the charger all night and by morning the screen had a cyan dot that was dark in the middle and faded to black near the edge of the face. I tried holding down the side button to reset it but it still booted up to the cyan dot.
I started the process last Friday and got a promo code for a new watch. Used the promo code on the Moto Maker website and got the process going. At the end I hit the place order button and I get an error message telling me to call support. Ugh. I didn't have time to deal with it then, but my shopping cart was still showing the watch in it and that there was an order placed. I called today and at first the woman helping me couldn't find anything using the RMA # or the order number I had. When she finally figured out what happened she said the order didn't go through and my promo code was still good. She then tried to blame the error on my web browser.
I have seen news floating around there is currently a lawsuit against Lenovo\Motorola for failure to fulfill their warranties. Is it okay to post information and links on xda concerning the lawsuit for anyone who might be interested?
Had a launch Nexus 6p that I bought from the google store, I never purchase extended warranties and have never needed one since every device I've ever owned since my Treo 650 has lasted well beyond its useful life but was still perfectly functional. Hell, I still have a S3 rocking for my kid and it works fine all these years later.
A few months ago I started having the 15% shut off error. Noticed it, wasn't a huge deal because I rarely use the device that low. Few days ago it started getting progressively worse and now the device will turn off between 30-50% depending on the day. Obviously this isn't ideal.
Never had a device do that, ever. Was pretty disappointed actually as this is an obvious hardware issue and was contemplating skipping on Nexus / Pixel devices in the future, heck was even thinking of having an affair with an IPhone for a bit. It had been a long time (since the 3g) and sometimes change is good. The 6p and 5x have had a number of issues, enough that there are class action suits floating around.
Anyway, I wasn't going to call Google. I mean this device was well past warranty, no extended was purchased so why bother calling right? Well I got a wild hair and decided to do just that. Setup a return call and a minute later had someone calling me back.
Explained the issue, told him I wasn't sure if there was anything they could recommend or do but wanted to check. 5 minutes later he is sending me the email for RMA and new device.
Now technically Google didn't have to anything. I know that, I'm appreciative of their efforts to keep me happy. I never asked for nor demanded a replacement, it was offered and for that I am very grateful. I'm not sure if the class action lawsuits over 5x and 6p issues are causing them to be extra cautious, I don't know if this is really par for the course with them. I've never had issues in the past and hope I never do in the future.
Obviously it is preferable for the user to not have to deal with this crap but how a company responds to these issues is important. Easy to sing praise at a company for developing the perfect device that lasts you 4 years when most probably dump it in 2. Harder when the POS you bought is starting to die 14 months in and on hospice at 16 months and the issues are severe enough that class action is talked about. Either way, Google deserves some credit for stepping up to the plate when they didn't have to. I'm a happy user.
I can't say this will occur for everyone with the same issue. What I will say is that if you're out of warranty, don't let that keep you from calling and talking about the issue.
Thank you Google and the Google support staff. Service like that will keep me in Pixels and whatever from the google store forever.
I may try this soon because mine is doing the same thing...
I had the same issue on my XL.... shutting off with no warning after 2-4 hours at about 40-50%, yet I could boot into recovery and stay there until at least 20%. So had accelerated battery loss and an early shutoff.
Bought it open-box off Swappa, so had no Google receipt, but on a whim, opened a support issue (text) from my 6P, which worked fine. I was offered an exchange no-problem. I chose to send in my phone first and had the replacement in less than a week.
FWIW, I think my issue started when I flashed May update and charged it after using a QC 2.0 charger. I usually use a Qi charger and charge it overnight.
I had exactly the same, well outside the standard 1 year warranty. Used the online agent chat to explain the early shut off problem. They instantly suggested an RMA, I didn't have to beg or ask for a replacement. I Ended up getting a brand new phone in its retail box. I saw someone else in another thread say Google offered a full money refund as they didn't have a like for like replacement available. Well done Google!
I got a refurb.
That's awesome to hear. I think they're taking the bad press very seriously.
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
leondestiny said:
that was nice of them !
happy for you , btw. i quite often read about this issue from users.
but how exactly does it power off??
does it shut down by its own? like a complete shutdown?
Click to expand...
Click to collapse
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Aridon said:
Yup, just shuts down. If you try and reboot it is as if you are at 1%. Before shutting down it will show 15% or 30% left on the battery and then boom shutting down.
Click to expand...
Click to collapse
so you have had it since launch ? meaning nearly 2 years or so?
i have mine since about a year now, i hope i wont experience the same issue.
the only thing i experienced was statusbar clock freezing on me sometimes.
and very slight graphical glitches within certain apps.
Colchiro said:
I got a refurb.
Click to expand...
Click to collapse
Me too. I have another 5 months with Nexus Protect.
Refurb came in today and what a total POS. Shuts off randomly from 30 seconds to 20 minutes. You can see the battery % getting all crazy from 93% to 73% to 83% then boom off. Going to call google tomorrow to let them know. Stupid thing died half a dozen times between setup and the apps finishing to download. They must have absolutely zero quality control over at their refurb center.
This will be my last Huwei device and my wife won't buy another LG product either. They really screwed the pooch on that device gen.
Giving me a full refund. Just have to send in both devices.
Mod please feel free to merge the two threads I looked on the first page and saw nothing when I posted.
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
kornklown69 said:
How long did it take after doing the email stuff for people to get the replacement? People that got refurbished ones how did they look? My replacement is about to be ordered. google customer service is pretty awesome.
Click to expand...
Click to collapse
I love Google. They just took my word that I'd tried everything and couldn't sort it and sent a refurbished phone. It works perfectly and I love it! Now and then when you call you get the odd person who is hard to talk to but that is usually someone in an Indian call centre that doesn't really understand my problem. It took under a week for me. It can take up to two weeks but you should really get it within 5 working days.
I have the same horrible battery issue and am speaking to Google now. Do you think I should mention that I also have a cracked screen (but this is not why I am trying to get a replacement at all)? Or do you think I should say nothing and they wont have an issue still replacing it when I send it in?
EDIT: Nevermind, I mentioned it to the support person and assured him that it was not the reason for wanting a replacement and he said they cannot make the same exception anymore, but if I wanted, they could send me an advance refurb but then they'd bill me for the screen which would not be covered. He is having trouble telling me the screen cost though first...
Not sure if it's worth that for just a refurb at this point. POS phone. I told him I'll hold off for now.
I didn't opt for the "advanced" replacement (where they ship a phone first and charge my CC), yet they appeared to have shipped my refurb shortly after I shipped mine. I got my refurb about 3 business days after shipping mine and confirmation about 5 days after I had my phone that they had received my defective one. My refurb looked great (as did my defective phone)
Talked to support on chat and they took care of me (even though i didn't have a warranty and my phone is 2 years old) as a one time courtesy. Google customer service is pretty awesome! phone will be here within a few days. ?
google took care of me as well. my replacement will be in tomorrow. I have had my 6p since launch. only swapped out because of the obvious battery issue.
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
fabiocastilhos said:
I'm facing the battery issue too, but the problem is that I live in Brazil and the 6P wasn't officially released here. I bought mine during a trip to US last year. I was thinking about buy a battery and try to replace it by myself but I'm afraid of shatter the camera glass during the disassemble.
So here is my question: how long is taking in average to get the refurb (in advance)? I'll be in Round Rock (near Austin) for a whole week next month but I'm not sure if it's enough time to do this exchange.
Click to expand...
Click to collapse
3 business days
Sent from my Nexus 6P using Tapatalk
Last night while playing pubg my poco F1 touch stopped working, pressing the power button wouldn't let me turn the screen off. Long pressing the power button didn't switch off the device. Before it went dead I heard a constant hissing noise on the earphones for a few seconds. The temp was normal and the whole thing happened in about 30 secs.
After this my phone has been completely unresponsive, won't power on, not detected by PC, charging it wouldn't turn on led. When I failed to power it on again today morning and kept it in my bag, I realized the phone had warmed up slightly.
Probable cause?
I have been using NOS for around 4 months now. Exactly two days ago I tried flashing the vendor(9.6.27-9.0)+Nitrogen-OS-P-beryllium-20190714 from vendor(9.6.27-9.0)[/URL]+Nitrogen-OS-P-beryllium-20190614, which caused a lot of problems(UI crashing + phone heating) so I flashed back to the former. My phone was working fine till it died just a few hours later.
Few Questions
Unlocking and rooting doesn't void warranty, however I didn't find much about having a custom rom installed. I bought it from Flipkart flash sale on 29th Aug, 2018.
My phone has a few other issues - barely charges when I am on video call or pubg(1% in 20mins) & seeing ghost images due to image retention, which has been happening since last month.
I would take it to the service center tomorrow. In the mean time I would welcome any advice on how to get my phone fixed, as I hear that xaiomi servicing is notorious for creating more problems than solving.
I am barely within warranty so unless I get the best servicing it would be a pain to keep having to get it fixed.
Further is there any chance of getting a brand new phone?
PS: A big THANKS for going through this long post. I love my phones but Poco was the first to serve so well (my sony xperia mini, lenovo k3 note used to give me hell). I saved up and bought myself a poco , moving to custom roms fixed almost every problem. But that was short lived.
1) Playing PUBG is gonna make your phone run hot.
2) Charging your phone heats the battery.
3) Playing PUBG while your phone is charging is going to make your phone work hard and run hot.
4) If you live in an environment which is hot, the ambient heat isn't going to allow the device to cool very well.
If you haven't already, try holding the power button + volume up for about 30 seconds. I've had situations where, for some reason, it took substantially longer to get the device to wake up after a hard crash.
Not really sure what else to suggest at this time.
Get it replaced if you can I guess.
Sorry about the short lived Poco experience, that's unfortunate. Its a great phone!
BentMetal said:
1) Playing PUBG is gonna make your phone run hot.
2) Charging your phone heats the battery.
3) Playing PUBG while your phone is charging is going to make your phone work hard and run hot.
4) If you live in an environment which is hot, the ambient heat isn't going to allow the device to cool very well.
If you haven't already, try holding the power button + volume up for about 30 seconds. I've had situations where, for some reason, it took substantially longer to get the device to wake up after a hard crash.
Not really sure what else to suggest at this time.
Get it replaced if you can I guess.
Sorry about the short lived Poco experience, that's unfortunate. Its a great phone!
Click to expand...
Click to collapse
2) yea I am aware, which is why I thought charging speeds were miserably low while doing something intensive. I thought it was a feature initially.. until I saw other users not experiencing that.
3) I love my poco and care for it like a mama .. I never let it run hot. Just warm.
Yea I tried going into recovery and fastboot. All I see is that my phone is making some heat when, that too can only be felt when I keep it in a ill ventilated space for a long time.
Thanks for the words man, I feel broken, never thought we would part this way. :'(
If you cant boot fasfboot or recovery, it is phisical issue. Go to service..
That's the speciality about Xioami ,
Change the POWER MODULE on PCB.
Contact a higher professional technician.
Same problem with me maybe about a month ago, when i used havoc 2.6, playing pubg but got system freeze, cant touch anything and the fps counter stopping too. What i've done was try to press lock/unlock button but didnt respond, it goes off when press lock button about 15-20seconds, so frustating when playing pubg around 30minutes.
But now normal when got 2.7 havoc update.
Thats the risk if we use custom rom/root device wkwk
nC3rtaintiy said:
2) yea I am aware, which is why I thought charging speeds were miserably low while doing something intensive. I thought it was a feature initially.. until I saw other users not experiencing that.
3) I love my poco and care for it like a mama .. I never let it run hot. Just warm.
Yea I tried going into recovery and fastboot. All I see is that my phone is making some heat when, that too can only be felt when I keep it in a ill ventilated space for a long time.
Thanks for the words man, I feel broken, never thought we would part this way. :'(
Click to expand...
Click to collapse
Maybe your screen is dead probably thats why your phone still generate heat..the device is Switched ON but the screen is dead..iff your phone really broken..it wont get heat..
xNovaLeader said:
Maybe your screen is dead probably thats why your phone still generate heat..the device is Switched ON but the screen is dead..iff your phone really broken..it wont get heat..
Click to expand...
Click to collapse
Sorry to contradict you, but if the issue is the screen being dead, then why isn't the phone showing up on the PC when connected?
So I got it fixed today. I took it to the servicing center, they just said in case of liquid damage my warranty would be void and a nominal servicing fee of ₹118 would be charged. They replaced my motherboard and now I don't even have to flash MIUI again coz it's already loaded. Win-Win? no.. not yet ~_~
My screen retention or image persistence or ghost images being left behind still remains. At first they refused to even notice it, but then one of them later acknowledged and said that there is no way they can show that the screen fails their quality control check unless there are dead pixels or there is a touch issue.
I still have 10 days of warranty left and plan to do my utmost to get that screen replacement.
As for you good folks do be the judge if the problem is real or not. Youtube page and the ghost image of youtube page(doesn't show well in pic). If you feel kind enough do the same on your phone and let me know if you face something similar. Thank you
PS: for some reason the images links I posted didn't show.. does it take time for pics to get posted?
poco f1 not turning on
yesterday i got the same problem with my poco f1 while playing pubg suddenly phone turned off and not turning but on sadly it is not showing anything when i plugged to charger did you sorted the issue with your poco? can someone help me with this issue. :crying::crying:
sundar cherry said:
yesterday i got the same problem with my poco f1 while playing pubg suddenly phone turned off and not turning but on sadly it is not showing anything when i plugged to charger did you sorted the issue with your poco? can someone help me with this issue. :crying::crying:
Click to expand...
Click to collapse
same thing happen with my poco f1 , i try to flash official stock rom but there was authentication need in order to flash rom. then i try some online flashing service but it didn't work, they said its some hardware problem. i also lost 30 USD(2400 inr).
I am fcuked.
Same thing happen with me today i was on stock rom and phone was also not rooted. While unzipping files my phone's screen suddenly got black and there after i tried rebooting it and all of my attempts failed. Now its not even charging. My phone is not in warranty what should i do? Me and my phone are both dead from within such a fabulous phone it was i dont even think of buying any other phone. Some one help me with the cost required to solve it. Thanks
Mine also dead about two weeks now ,unfortunately it s out off warrenty a week before that try to get by two repair shops, both said cant fix it cuz there's non spare parts. I googling around and in mi forum I read the post of a owner of poco face the same problem he said it's battery problem and get it fixed. now i placed order battery and also some top and bottom component of the phone just in case replacing battery won't work . My plan is If it not battery issue I'll try submerge the motherboard in 99% alcohol solution (method use for water damaged phone which i not sure my phone is ) and if that doesn't work I'll replace the board and component with new one this will cost me about 30$ and Awhole lot of my time. I took a gamble here .
This is not an useful response but using hotspot, uploading files and gaming stop my battery charging until I restart too
I'm on nitrogen os
How did you restart it?
AxelStrife said:
This is not an useful response but using hotspot, uploading files and gaming stop my battery charging until I restart too
I'm on nitrogen os
Click to expand...
Click to collapse
How did you restart it? Cuz mine just dead and I'm not the only one face this same exact problem I've alot of owners with the same problem phone just died that what make it's so hard to troubleshoot what wrong.
**some said" It could be water damage as poco have no ipx rate", some even said "As poco f2/f2 pro come out there's a chance xiaomi just put sth in update making our phones dead so we can by new f2 " ** For myself I only use it for 1 year before it broke right after it run out of warranty, so I think I'll never mess with mi phone ever again ,i got samsung, huawei(5years still running), Lg all of them still last this day except for LG v10 which i bought used still last 1 year and I did resale for same price I bought it.
So I started looking for huawei and I bought nova 5t for -100buck off with a whole lot of gift as the shop want to get ride of huawei phone due to SH*t going on between us vs huawei. Happy with it so for and I hope it gonna last atleast 3years if not longer like my old huawei device.
bro same problem bro what happened what is the solution for this
facing same problem
my poco f1 went dead while playing pubg .
when i went to service they said your mainboard is gone.
but when i try to connect to pc there i can se qualcom port and when i long press volume button it also disconnect and connect again.
i am confused that if motherboard is dead then howcome it can be detected on pc
WeaponXI said:
my poco f1 went dead while playing pubg .
when i went to service they said your mainboard is gone.
but when i try to connect to pc there i can se qualcom port and when i long press volume button it also disconnect and connect again.
i am confused that if motherboard is dead then howcome it can be detected on pc
Click to expand...
Click to collapse
i have exactly the same issue, happened a week ago, it just froze on lock screen , went off and nothing is responding. it does the same thing as yours when i connect to pc. Hope theres a solution to this . Have you tried flashing in edl mode with an mi authenticated account? That's one of the solutions i'm seeing online. Haven't tried it yet though.
i am unable to get edl mi authorised account .mi service centre are just forcing to change the motherboard....not getting any solution from last 4 weeks
many russian youtubers are claiming that they have got edl authorised account ..but i know they are just scamming users..
WeaponXI said:
i am unable to get edl mi authorised account .mi service centre are just forcing to change the motherboard....not getting any solution from last 4 weeks
many russian youtubers are claiming that they have got edl authorised account ..but i know they are just scamming users..
Click to expand...
Click to collapse
hey man, any update on your issue?