EMUI 9 Help on issues - Huawei Mate 10 Questions & Answers

Hello friends,
I have upgraded to 9 (BLA-L29 9.0.0.161 C432E4R1P11) and i am facing two issues:
1. In Huawei Calendar app when having an appointment with a location, now there is a button "Show On Map", which was not available before. The problem is that clicking on it it tries to open www.amap.com, which as I understand is a chinese navigation map. Does anyone know how to change this and when clicking the "Show On Map" button to open the location on Google Map?
2. I have the dual sim version. in EMUI 8, when i was placing a call, in the screen it was showing which sim i was using to make the call (so in case i was using the wrong sim i was able to quickly close the call and redial it using the correct sim). In EMUI 9 there is no such information. Did anyone notice this?
Kindly ask anyone who can help to give me some hints on the above.
EDIT: The only way I have found to have in Incoming / Outgoing screen to let me know from which SIM i am making a call or in which SIM I am receiving a call is by doing the following:
1. Installed Google Dialer
2. Making as defaul dialer the Google Dialer
I do like the screen of EMUI 9 for Incoing/Outgoing calls, but is missing this information, which for me is important. If anyone else has a different approach to make the default EMUI screen to display SIM information, this would be preferable.

Related

Missed call notification bug on Dual SIM S9+

On my dual SIM s9+ I seem to be experiencing a weird bug with missed call notifications. Quite often no notification are shown for not answered calls. I only realize that there was a missed call when I open the phone app.
I was not able to identify any clear pattern that leads to a bug but close to 50% of missed calls on my device do not result in a notification in the status bar and the on the always on display.
Anyone experiencing the same bug? Is there any workaround?
Same here. Unbranded DualSim S9+, ATO
Workaround:
https://play.google.com/store/apps/details?id=com.dan_ru.ProfReminder
This notification is not deleted.
... [email protected]
Yes
Yes. I have also been facing the same issue since I bought this phone. I can barely get missed call notification...
Okay – I switched the Caller ID and spam protection to ‘off’ after reading about this on another forum and all is goos now. Tested with it ‘off’ and badge and notification shows....toggled it to ‘on’ and tested and it shat itself....must be a bug
Sent from my iPad using Tapatalk
thewhitetower said:
Okay – I switched the Caller ID and spam protection to ‘off’ after reading about this on another forum and all is goos now. Tested with it ‘off’ and badge and notification shows....toggled it to ‘on’ and tested and it shat itself....must be a bug
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Can you please share a link to the other forum where the issue is being discussed?
Thanks for the tip. I will test switching the caller id and spam protection off.
Same here. Someone did understand if it's a permanent bug or can be solved somehow
I had this exact problem, go into caller id and spam setting then select the 3 dots at the top and select stop using the service, it will then prompt you that it will delete all saved data select ok. Then switch it back on and it now works. So far this fix has worked all day. Let me know if this works for you and if it stops working ?
I tried all the remedy in this thread but still no luck, I got sake problem. No missed call notifications in my lock screen, or in small notifications bar at top after I unlocked phone.
same problem since the launch on March 9 .... scandalous and the last update of Friday does not solve the problem ...
No info? impossible to inform Samsung?
Thank you
I chat with super guys from Sammobile, he opened a poll and contact Samsung, vote on the site Sammobile history that Samsung sees that there are people who have this problem ...
Here is the link :
https://www.sammobile.com/news/poll...have-an-issue-with-missed-call-notifications/
Nico.
I had the same thing. Called Verizon and they talked me through it. The option is hidden so deep I don't know how anybody would find it. Go to settings, notifications, advanced, then menu button at top right to show system apps. Mine had 3 Phone options, select the second one and there's an option to turn on missed call notifications. Vzw had me change the importance to Urgent.
bandit_knight said:
on my dual sim s9+ i seem to be experiencing a weird bug with missed call notifications. Quite often no notification are shown for not answered calls. I only realize that there was a missed call when i open the phone app.
I was not able to identify any clear pattern that leads to a bug but close to 50% of missed calls on my device do not result in a notification in the status bar and the on the always on display.
Anyone experiencing the same bug? Is there any workaround?
Click to expand...
Click to collapse
i deleted all my blocked numbers and it seems to be working fine now

Mate 20 Pro and Android Auto Call Dialer Bug details

As detailed here (rebuild url by removing spaces);
www. reddit. com/r/Huawei/comments/9w5vwc/huawei_mate_20_pro_android_auto_dialer_bug
It seems the bug stemmed from a missing Voicemail Option settings on the current version (126 and previous ?) of the EMUI.
Looking at my Mate 20 Pro, the Voicemail settings cant be found.
Thus from Android Auto app, an attempt to read the System Voicemail setting will cause program to throw an EXCEPTION error. Now, how do we fix this ?
Disable permissions for contacts and call log worked for me as a temporary fix.
I'm confused as if I press and Hold 1 from the dialler it connects me to my Carriers Voicemail as expected, and that's not something I manually configured.
NB haven't tested with Android Auto as I don't use it
NB I can also reconfigure by going to Call Settings| More| VoiceMail Where there are 4 options
Service Provider : Configured as "My Network Provider"
Voicemail number : configured as "901"
Notification Sound : Select
Vibrate On/Off
O2 UK provided M20P on .122 FW
Edit Add: Just installed Android Auto and starts , runs & seems to work as expected
NB also noticed you referred to the .126 FW which some peeps seem to be getting instead of .122
panman1964 said:
I'm confused as if I press and Hold 1 from the dialler it connects me to my Carriers Voicemail as expected, and that's not something I manually configured.
NB haven't tested with Android Auto as I don't use it
NB I can also reconfigure by going to Call Settings| More| VoiceMail Where there are 4 options
Service Provider : Configured as "My Network Provider"
Voicemail number : configured as "901"
Notification Sound : Select
Vibrate On/Off
O2 UK provided M20P on .122 FW
Edit Add: Just installed Android Auto and starts , runs & seems to work as expected
NB also noticed you referred to the .126 FW which some peeps seem to be getting instead of .122
Click to expand...
Click to collapse
You are lucky Your version of the firmware provide Voicemail options. I tried looking for mine via press and Hold 1 on the Phone Dialer and viola -- No Voicemail settings i can set to . I also tried to look for it via search on the Android Settings Menu and there is none. Is it a telco activated option or is it because we have a different version of the firmware ?
Also, i did that "remove all the SIM cards" thingy to test if Android Auto will not crash when the dialer is clicked - viola -- Android Auto did not crash.
Now, how do i get Voicemail activated on my side ? hmmm
ok, here is my not so great Android Auto Dialer Bug QUICK FIX
I used TWO (2) SIM cards, 1st one is a Data Only SIM card with no Telephony service placed at slot1 of the Mate 20 Pro. 2nd one is my primary telephony sim card attached in Slot #2.
Settings:
All Data Access on Sim Card 1
Telephone Calls default on Sim Card 2
I discovered that Android Auto will always check which sim card with internet settings and will attempt to get telephony settings from there and since there is no telephony service on Simcard 1, Android Auto will skip the Voicemail setting retrieval and will proceed to display the dialer
From there, i can now initiate the call via Sim Card 2
MONRCS said:
You are lucky Your version of the firmware provide Voicemail options. I tried looking for mine via press and Hold 1 on the Phone Dialer and viola -- No Voicemail settings i can set to . I also tried to look for it via search on the Android Settings Menu and there is none. Is it a telco activated option or is it because we have a different version of the firmware ?
Also, i did that "remove all the SIM cards" thingy to test if Android Auto will not crash when the dialer is clicked - viola -- Android Auto did not crash.
Now, how do i get Voicemail activated on my side ? hmmm
Click to expand...
Click to collapse
From your other post I see you have a dual SIM version, maybe that explains the FW version difference.
Question :
Was your phone :
a) bought SIM Free Outright
b) Carrier/Telco provided with contract
If a) then I would have expected it to have all the options avaialble and be unrestricted.
if b) then it may be that your carrier/telco has deactivated some settings to make you pay extra for features.
Do you have Voicemail with your carrier ?
panman1964 said:
From your other post I see you have a dual SIM version, maybe that explains the FW version difference.
Question :
Was your phone :
a) bought SIM Free Outright
b) Carrier/Telco provided with contract
If a) then I would have expected it to have all the options avaialble and be unrestricted.
if b) then it may be that your carrier/telco has deactivated some settings to make you pay extra for features.
Do you have Voicemail with your carrier ?
Click to expand...
Click to collapse
Bought it SIM Free.
I think the telco provider has disabled it but my previous phone which is a Huawei P10 (transitioned to Mate 20 pro a week ago) has Voicemail settings in it
UPDATE:
I recently got a PATCH update from Huawei for Mate 20 Pro FW .126 Patch 02 and VoiceMail options are there and Android Auto Dial Bug is now FIXED
Also, i dont have to remove call log and contact permissions from AA. It is now working as expected
Okay guys, this is an error due to the way the firmware is installed. It all comes down to the carriers and their software. Using the M20 pro on vodafone, AA crashes, doesn’t even start. I’m returning that phone and going with EE, and i forgot AA crashes, tried it just now and it works fine. It’s all to do with the default voicemail setting the carriers have. Also making a voicemail request by holding 1 may work for people having the crash.
Deleted VM no and re added works perfectly now
Happy user!!!
Which means previous versions of the EMUI tend to be buggy on the Voicemail settings. Either a reset of VM for those with the settings available and a f/w upgrade for those without VM options on their phone.
usmanmh_10 said:
Deleted VM no and re added works perfectly now
Happy user!!!
Click to expand...
Click to collapse
I just tried this and it also appears to be working when opening AA on the phone and going to dialler, just have to try in the car now and fingers crossed it will work.
*edit*
Just tried it in the car and all good also. Who needs the patch lol

Google Dialer and Dual SIM usage

hi
I've been using Dual simm on my Mate 20 pro for some time and recently installed Google Dialer and Google Contacts (these look so much better than stock Huawei apps....) and the only issue I have is that whenever there is a missed call, Google Dialer is not showing for which SIM card was the phone call :/
Are you aware if it's a "feature" or it is possible to turn it on somewhere?
p.s. Huawei dialer shows SIMcard name in Recent tab :/

Question Few Bugs so far

Hi,
i've been using this phone for the past month (CN Version, Currently on 21) or so and so far I encountered the following problems:
1. Cannot Change the Default Messaging app.
2. Cannot set google as the default assistant
3. Cannot get VOLTE and Vowifi to work for me (Briefly had Xiaomi and used the code to force it to work).
4. Auto brightness keeps screwing up.
5. Cannot disable the market app
if anyone can help, that would be great.
And alot of missed things:
Missing "Choose date format" option. We are locked on american format, month/day/year.
Missing pocket mode.
Missing DeepTool for Android 11 to unlock bootloader. Speaking with support via mail, the answer is:
"Thank you for writing to us, we would like to inform you that
Bootloader unlock support is not yet available for Android 11, please stay tuned over official community."
Edge lighting is limited to 2 warnings. Need that option to be unlimited, until you see the notification. Like led notification before.
Missing "Vibration pattern" on calls.
Missing option to change sim in dialer if you choose a prefered sim. Prefered, not mandatory. If you want to call somebody with the second sim after you set prefered sim, you need to change that to the second sim to call. Too complicated.
Missing contacts manager option. So, you don't have posibility to import/export contacts, to hide contacts without number, to sort contacts in different ways, to merge contacts with same number, to choose what contacts to display(from phone, from witch google account, from sim, etc).
Missing navigation bar customization. To choose whats is happening if you press home twice, or if you press long on back button etc.
Missing option to return call and same sim you get the call.
For me it's not acceptable to launch a phone without posibility to unlock the phone(bootloader, recovery, root) for power users. Now, for me, realme GT it's a beast in a cage.And tied with chains by realme staff.
Getodacul said:
And alot of missed things:
Missing "Choose date format" option. We are locked on american format, month/day/year.
Missing pocket mode.
Missing DeepTool for Android 11 to unlock bootloader. Speaking with support via mail, the answer is:
"Thank you for writing to us, we would like to inform you that
Bootloader unlock support is not yet available for Android 11, please stay tuned over official community."
Edge lighting is limited to 2 warnings. Need that option to be unlimited, until you see the notification. Like led notification before.
Missing "Vibration pattern" on calls.
Missing option to change sim in dialer if you choose a prefered sim. Prefered, not mandatory. If you want to call somebody with the second sim after you set prefered sim, you need to change that to the second sim to call. Too complicated.
Missing contacts manager option. So, you don't have posibility to import/export contacts, to hide contacts without number, to sort contacts in different ways, to merge contacts with same number, to choose what contacts to display(from phone, from witch google account, from sim, etc).
Missing navigation bar customization. To choose whats is happening if you press home twice, or if you press long on back button etc.
Missing option to return call and same sim you get the call.
For me it's not acceptable to launch a phone without posibility to unlock the phone(bootloader, recovery, root) for power users. Now, for me, realme GT it's a beast in a cage.And tied with chains by realme staff.
Click to expand...
Click to collapse
Seems far too many issues to be able to love this device.
I don't believe Realme software developers intend to tie anything, it's not logical to hinderi purchasers on purpose.
Realme deveopers are simply inadequate and require more time as many bugs were most probably unknown prior to roll out of the device.
....and by the time this Realme can function perfectly, it'll be time for upgrade due to end of the 3 years security support.
Hey. Bought my phone yesterday on Amazon sold/sent by Amazon (Poco F3 died in water).
I don't know why but my phone was already with developer options unlocked. Is it normal?
Besides that, the phone gives a pretty good feeling except a few bugs of ui here and there (full screen gesture often bring me back stock launcher for example.. Same was for the poco) and that I don't see any custom roms/twrp compared to poco F3.
Also noticed that I can't add French dictionary on top of English (set my phone in English) and on whatsapp I have words with underline when I write in French hum.
edit: returned my phone and sticking with my S10e.

WhatsApp notification problems

Hello everyone, I have a Huawei P40 Pro and I only get WhatsApp messages when I open the APP, no matter how long it has been since they were sent to me. I've tried various things and I've written to WhatsApp help, but it seems like a robot that responds the first thing it thinks of, even though it's unrelated to what's happening to me.
For example send this query with information of what you had done:
The messages only arrive when the app is opened, at which point they arrive in a flash. As long as it does not open, no message arrives or notification.
1.- The app's battery management is in manual mode, so it can work in the background
2.- The use of data in the background is allowed
3.- Notifications are allowed and enabled, with sound and vibration
4.- It happens both with the data of the Sim and with the WiFi connections, having adequate coverage working Internet in all the apps at high speed.
5.-The latest version of the app is installed
6.-The mobile is a Huawei P40 Pro WITHOUT Google SERVICES installed
7.-I have tried to uninstall and reinstall the app
8.- The only way to reproduce the error so that you can see it is to record the screen by opening the APP so that you can see how the messages arrive, but it won't show that hours can pass if I don't open it .
And the WhatsApp help service answers me:
Hi, thanks for your message. Your phone uses Google Cloud Messaging (GCM) to receive push notifications on WhatsApp. The most common reason for delayed or missing notifications is a lack of connection between the Wi-Fi network, mobile operator, and GCM. In order to prevent these disconnections from happening, make sure that the phone has a strong Internet connection and that background data is not restricted. For more information, see this article. If you have any other questions or concerns, please do not hesitate to contact us. We will be happy to help you.
As you can see, he answers things that in the question itself I already tell him that I have verified. Could someone help me solve it or at least contact a WhatsApp human who can understand my question?
Same Here. If my Huawei Nova 10 SE has a locked screen whatsapp notification do bit appear. As soon as I wake up the screen the notification popis up. Anyone knows the solution? Although, after some time...5, 10 or 15 minutes something happens and the notificaton pops up.

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