Hello everyone, I have a Huawei P40 Pro and I only get WhatsApp messages when I open the APP, no matter how long it has been since they were sent to me. I've tried various things and I've written to WhatsApp help, but it seems like a robot that responds the first thing it thinks of, even though it's unrelated to what's happening to me.
For example send this query with information of what you had done:
The messages only arrive when the app is opened, at which point they arrive in a flash. As long as it does not open, no message arrives or notification.
1.- The app's battery management is in manual mode, so it can work in the background
2.- The use of data in the background is allowed
3.- Notifications are allowed and enabled, with sound and vibration
4.- It happens both with the data of the Sim and with the WiFi connections, having adequate coverage working Internet in all the apps at high speed.
5.-The latest version of the app is installed
6.-The mobile is a Huawei P40 Pro WITHOUT Google SERVICES installed
7.-I have tried to uninstall and reinstall the app
8.- The only way to reproduce the error so that you can see it is to record the screen by opening the APP so that you can see how the messages arrive, but it won't show that hours can pass if I don't open it .
And the WhatsApp help service answers me:
Hi, thanks for your message. Your phone uses Google Cloud Messaging (GCM) to receive push notifications on WhatsApp. The most common reason for delayed or missing notifications is a lack of connection between the Wi-Fi network, mobile operator, and GCM. In order to prevent these disconnections from happening, make sure that the phone has a strong Internet connection and that background data is not restricted. For more information, see this article. If you have any other questions or concerns, please do not hesitate to contact us. We will be happy to help you.
As you can see, he answers things that in the question itself I already tell him that I have verified. Could someone help me solve it or at least contact a WhatsApp human who can understand my question?
Same Here. If my Huawei Nova 10 SE has a locked screen whatsapp notification do bit appear. As soon as I wake up the screen the notification popis up. Anyone knows the solution? Although, after some time...5, 10 or 15 minutes something happens and the notificaton pops up.
Related
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glensantacruz said:
Hi Guys,
I've ported one of my apps: eNotify to the Ornate TrueSmart:
https://play.google.com/store/apps/details?id=com.hermes.enotifylite
A couple of users have written to request that eNotify turn on the screen when a new email arrives. So that works fine. However, they would also like the screen to be unlocked so that they don't need swipe to dismiss the clock-screen to see the notification.
We have a similar option that works on most Android devices: Settings / "Dismiss Screen Lock"
In code:
Deprecated Way:
KeyguardManager keyguardManager = (KeyguardManager) context.getSystemService(Activity.KEYGUARD_SERVICE);
KeyguardLock lock = keyguardManager.newKeyguardLock(context.KEYGUARD_SERVICE);
lock.disableKeyguard();
Current Way:
getWindow().addFlags(WindowManager.LayoutParams.FLAG_DISMISS_KEYGUARD);
BUT it doesn't work on the Ornate TruSmart which leads me to believe this isn't actually a lock screen, but something else. Is there a way to programmatically dismiss this screen?
Best Regards,
Glen
Click to expand...
Click to collapse
I don't use screen lock on my TS, and your app works fine for me, awaking the screen and presenting the popup notification. One question though: When in silent mode, the vibrate feels like just one small bump, and is barely noticed. Any way to increase the vibrate, or set a pattern? Thanks.
[Post Deleted]
glensantacruz said:
Okay. Thanks for the info. I'm still attempting to track it down. Apparently, removing the lock works on some ROMS, but not others.
You can set the vibration like:
Alerts Tab (!) -> Default Profile -> Default Alert -> Bell Chime -> Vibration
There are baked in vibrations such as:
short, medium, long
But you can also hold your finger down to record one of a custom length.
Please feel free to email me at the support address if you need anything. I'd also welcome any reports of TrueSmart specific issues that need investigating.
Thanks,
Glen
Click to expand...
Click to collapse
That worked, thanks. So far so good with my TS...
@glensantacruz, eNotifyLite did not function on my device at all. Sadly once I installed the app, google search started to crash constantly. this made my TrueSmart unusable. Once I uninstalled everything worked once again.
I had high hopes for this.
Suggestion. in the setup separate SMS and email configuration. I am not interested in email in my tiny watch screen. I only really want sms, hangouts, Phone calls and basic glance-able alerts to wake my screen. On my phone I might try your app for email.. I looks very interesting and full of features.
I am a bit confused. In order to receive these notifications the ts must be connect through BT to my phone? If that is true how are u getting past the issues with BT connection with a phone
rhineymac said:
I am a bit confused. In order to receive these notifications the ts must be connect through BT to my phone? If that is true how are u getting past the issues with BT connection with a phone
Click to expand...
Click to collapse
This is not a simple situation but I will attempt to explain my solution:
For SMS
first I have a full service SIM and account for my TS on ATT
next use google voice for my primary number, this involves installing the GV app and configuring it, then getting the GV number socialized..
next I force force sms responce on my phone and my TS to use the GV # with an Xposed plugin called "XVoice+".
For EMAIL / Internet based:
first I have a full service SIM and account for my TS on ATT that is part of a 15gb shared family plan.
The final result is I receive all SMS on both devices. A couple Caveats, GV does not support the short message format so no twitter alerts. depending on the sms source, some messages are more readable on the TS then others.
Unfortunately for me I'm in Canada and lacking Google voice. Thanks for the explanation tho. Omate is doing a ota in a few more weeks fixing the BT issue. I think I will hold off and wait and see how well it works. I've spoken with Le pen and he tells me that the new fix is working very well.
Android Nougat 7.1.1
I excluded Whatsapp and GMail from battery optimization (doze), I set the notifications to level 4, ensured that there is no data restriction for these apps; however most of the time to see notifications I have to wake up the phone from deep sleep (by turning on the screen): in facts, most of the time when I wake up the phone, after some seconds I receive a lot of old notifications and missed calls of Whatsapp and also emails of GMail/Inbox.
I also tried by not closing whatsapp, but leaving its window in background, but nothing solved this major issue.
In developer options, under active applications section, whatsapp and GMail are not always present (after a while they falls in "background applications", which, to from what I heard, is ok).
I also heard that to keep an app always active (if we are without root) there is the need to have a persistent notification, but Whatsapp and GMail are not provided with such option.
On another phone with Lollipop 5.0, a phone which I rooted, I had the same issue which I solved by using "Push Notification Fixer", but on the phone with Nougat (an Xperia) I can't/won't enable the root (otherwise I will lost the camera's DRM); since "Push Notification Fixer (PNF)" on the rooted phone was able to solve the issue, I suspect that the culprit is GCM (Google Cloud Messaging)? by using PNF on the rooted phone I set the "heartbeat" to 5 mins.
I know that there's also a "no root" version of PNF, but doesn't works reliable for me.
So: maybe there is a way to always keep Whatsapp and GMail In running apps or there is another workaround/fix?
Thanks.
Mister_Dave said:
Android Nougat 7.1.1
[SNIP]
So: maybe there is a way to always keep Whatsapp and GMail In running apps or there is another workaround/fix?
Click to expand...
Click to collapse
Well, since yesterday I installed an app called "Recurrent Notification Manager" which is able to intercept notifications from apps which I choosed (Whatsapp and Inbox) and the most notable thing is that this app is provided with a persistent notification: I noticed that when I receive a Whatsapp message, is firstly reported by this app instead of whatsapp. What I mean:
First of all: I inserted whatsapp inside this app by choosing a green color of the led and a personal sound.
1) I send a messagge to myself from another phone after a while of deep sleep (eg 1 hour)
2) I receive a notification after few seconds
3) I wake up the phone and I see a notification from "Recurrent Notification Manager" but nothing from whatsapp itself
4) I open whatsapp and I receive the message.
Well, this behaviour, at least, seems to make me able to immediately receive notifications.
I will keep on do tests and I hope that this app really solved the bothersome issue.
Mister_Dave said:
1) I send a messagge to myself from another phone after a while of deep sleep (eg 1 hour)
2) I receive a notification after few seconds
3) I wake up the phone and I see a notification from "Recurrent Notification Manager" but nothing from whatsapp itself
4) I open whatsapp and I receive the message.
Well, this behaviour, at least, seems to make me able to immediately receive notifications.
I will keep on do tests and I hope that this app really solved the bothersome issue.
Click to expand...
Click to collapse
I'm sorry for the noise: I'm updating step by step this thread to notice every single action that seems to help.
In "Recurrent Notification Manager" app, I also set to monitor "ongoing notifications"; these appear to be the notifications that Whatsapp often displays before of receiving a message, when it says "Checking new messages" and "You may have new messages" (I'm not very sure about the English grammar since I have the Italian language set on my phone) : I often see these notifications before receiving a message and sometimes I also have to wait some minutes, to receive a message: "Recurrent Notification Manager" will send me a "real notification" when Whatsapp shows only these "early notifications"; in facts, as I've said, when I receive a new message, the first notification is from the notification manager instead of Whatsapp.
Hello here ! I need help please if someone has the time to with my new smatphone "Conquest S11" bought from china, it's hard to found informations about this phone (there is not even one review of it yet)
So the problem is with WhatsApp application : I have delayed messages notifications and I can't take incoming calls (the phone is not ringing) ! :crying:
I did diagnostic the issue and I found that the phone's system (Conquest S11 stock ROM) kills the app by force (on boot also) and restart it after hours when it wants to, that's why I get delayed messages and can't receive calls at proper time (I get missing calls notifications a few moments later) ...
Can someone help me please !
Thanks if you give some times
Edit : I think it's the same bug with "Ok Google" voice detection because sometimes it works sometimes not (even on lock screen)
I searched more and I found that WhatsApp app is forced to stop by the system when I lock the device
I think it's the battery economy of the phone that is badly maked ...
There is 2 modes on battery settings : "high-performance" and "balanced", I set it on "high-performance" but it didn't solve the problem
Edit : I also set WhatsApp to "not optimized" on battery optimisation but still not working
No one
It hibernates it in less than 1 minute when I lock the screen !!!! ?
Why this fuc&€#@ phone kill WhatsApp ?!!!
I sent an email to WhatsApp Support saying this : "Hello, I really need help with your application, I explain: my new smartphone, the CONQUEST S11 (with Android 7.0), forces the application to stop when locked (in less than 30 seconds) which means I can not receive calls (video or audio) when the device is locked and I can not receive them until the system decides to re-open the application on background by itself or to open it myself manually; the same goes for messages ...
In the phone's battery settings, there is a "balance" mode and another "high-performance" mode which I opted for thinking that the problem comes from here and I also disabled battery optimization for Whatsapp (set on "Non optimized") but it not works ! Always the same worries unfortunately
That's why I'm contacting you hoping you can do something
Cordially"
Hello !
Does anyone have problems with notifications? Example - not recieving any notification from messenger or whatsapp until I unlock screen, it is mostly happening while on mobile network, it looks like my service provider has some kind of issue with connection, something like there is no network when screen is off/locked. If I don't use phone for half hour, when I'm driving, sometimes I get all notifications at once, 10 messages on messenger, few on whatsapp and so on...
If this is only happening on my phone then it is probably related with my mobile network ( bonbon Croatia ). I don't know how to check where the problem is so I'm asking here to eliminate software problems.
One more question, messages from viber sometimes have notification sound and sometime don't, if phone is locked, screen does turn on but there is no sound, anyone having this issue ?
I don't know if it is just "circumstantial" in my case, but often when I unlock my phone, I will get a ton of notifications for emails all at once.
This does not (always) happen, but it is annoying when it occurs.
I think Oreo has come bugs in its creamy filling.
I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
GV00 said:
I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
Click to expand...
Click to collapse
I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
BigBossPlaya said:
I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
Click to expand...
Click to collapse
Unfortunately, it was already off, so no dice there. Ulefone pushed an update I thought might have fixed it, but after about 18 hours of idle I sent a test message and it fell into the void. Opened up the messenger app again and sent another and that one arrived without issue, but no sign of the first.