Hello here ! I need help please if someone has the time to with my new smatphone "Conquest S11" bought from china, it's hard to found informations about this phone (there is not even one review of it yet)
So the problem is with WhatsApp application : I have delayed messages notifications and I can't take incoming calls (the phone is not ringing) ! :crying:
I did diagnostic the issue and I found that the phone's system (Conquest S11 stock ROM) kills the app by force (on boot also) and restart it after hours when it wants to, that's why I get delayed messages and can't receive calls at proper time (I get missing calls notifications a few moments later) ...
Can someone help me please !
Thanks if you give some times
Edit : I think it's the same bug with "Ok Google" voice detection because sometimes it works sometimes not (even on lock screen)
I searched more and I found that WhatsApp app is forced to stop by the system when I lock the device
I think it's the battery economy of the phone that is badly maked ...
There is 2 modes on battery settings : "high-performance" and "balanced", I set it on "high-performance" but it didn't solve the problem
Edit : I also set WhatsApp to "not optimized" on battery optimisation but still not working
No one
It hibernates it in less than 1 minute when I lock the screen !!!! ?
Why this fuc&€#@ phone kill WhatsApp ?!!!
I sent an email to WhatsApp Support saying this : "Hello, I really need help with your application, I explain: my new smartphone, the CONQUEST S11 (with Android 7.0), forces the application to stop when locked (in less than 30 seconds) which means I can not receive calls (video or audio) when the device is locked and I can not receive them until the system decides to re-open the application on background by itself or to open it myself manually; the same goes for messages ...
In the phone's battery settings, there is a "balance" mode and another "high-performance" mode which I opted for thinking that the problem comes from here and I also disabled battery optimization for Whatsapp (set on "Non optimized") but it not works ! Always the same worries unfortunately
That's why I'm contacting you hoping you can do something
Cordially"
Related
Android Nougat 7.1.1
I excluded Whatsapp and GMail from battery optimization (doze), I set the notifications to level 4, ensured that there is no data restriction for these apps; however most of the time to see notifications I have to wake up the phone from deep sleep (by turning on the screen): in facts, most of the time when I wake up the phone, after some seconds I receive a lot of old notifications and missed calls of Whatsapp and also emails of GMail/Inbox.
I also tried by not closing whatsapp, but leaving its window in background, but nothing solved this major issue.
In developer options, under active applications section, whatsapp and GMail are not always present (after a while they falls in "background applications", which, to from what I heard, is ok).
I also heard that to keep an app always active (if we are without root) there is the need to have a persistent notification, but Whatsapp and GMail are not provided with such option.
On another phone with Lollipop 5.0, a phone which I rooted, I had the same issue which I solved by using "Push Notification Fixer", but on the phone with Nougat (an Xperia) I can't/won't enable the root (otherwise I will lost the camera's DRM); since "Push Notification Fixer (PNF)" on the rooted phone was able to solve the issue, I suspect that the culprit is GCM (Google Cloud Messaging)? by using PNF on the rooted phone I set the "heartbeat" to 5 mins.
I know that there's also a "no root" version of PNF, but doesn't works reliable for me.
So: maybe there is a way to always keep Whatsapp and GMail In running apps or there is another workaround/fix?
Thanks.
Mister_Dave said:
Android Nougat 7.1.1
[SNIP]
So: maybe there is a way to always keep Whatsapp and GMail In running apps or there is another workaround/fix?
Click to expand...
Click to collapse
Well, since yesterday I installed an app called "Recurrent Notification Manager" which is able to intercept notifications from apps which I choosed (Whatsapp and Inbox) and the most notable thing is that this app is provided with a persistent notification: I noticed that when I receive a Whatsapp message, is firstly reported by this app instead of whatsapp. What I mean:
First of all: I inserted whatsapp inside this app by choosing a green color of the led and a personal sound.
1) I send a messagge to myself from another phone after a while of deep sleep (eg 1 hour)
2) I receive a notification after few seconds
3) I wake up the phone and I see a notification from "Recurrent Notification Manager" but nothing from whatsapp itself
4) I open whatsapp and I receive the message.
Well, this behaviour, at least, seems to make me able to immediately receive notifications.
I will keep on do tests and I hope that this app really solved the bothersome issue.
Mister_Dave said:
1) I send a messagge to myself from another phone after a while of deep sleep (eg 1 hour)
2) I receive a notification after few seconds
3) I wake up the phone and I see a notification from "Recurrent Notification Manager" but nothing from whatsapp itself
4) I open whatsapp and I receive the message.
Well, this behaviour, at least, seems to make me able to immediately receive notifications.
I will keep on do tests and I hope that this app really solved the bothersome issue.
Click to expand...
Click to collapse
I'm sorry for the noise: I'm updating step by step this thread to notice every single action that seems to help.
In "Recurrent Notification Manager" app, I also set to monitor "ongoing notifications"; these appear to be the notifications that Whatsapp often displays before of receiving a message, when it says "Checking new messages" and "You may have new messages" (I'm not very sure about the English grammar since I have the Italian language set on my phone) : I often see these notifications before receiving a message and sometimes I also have to wait some minutes, to receive a message: "Recurrent Notification Manager" will send me a "real notification" when Whatsapp shows only these "early notifications"; in facts, as I've said, when I receive a new message, the first notification is from the notification manager instead of Whatsapp.
Hello !
Does anyone have problems with notifications? Example - not recieving any notification from messenger or whatsapp until I unlock screen, it is mostly happening while on mobile network, it looks like my service provider has some kind of issue with connection, something like there is no network when screen is off/locked. If I don't use phone for half hour, when I'm driving, sometimes I get all notifications at once, 10 messages on messenger, few on whatsapp and so on...
If this is only happening on my phone then it is probably related with my mobile network ( bonbon Croatia ). I don't know how to check where the problem is so I'm asking here to eliminate software problems.
One more question, messages from viber sometimes have notification sound and sometime don't, if phone is locked, screen does turn on but there is no sound, anyone having this issue ?
I don't know if it is just "circumstantial" in my case, but often when I unlock my phone, I will get a ton of notifications for emails all at once.
This does not (always) happen, but it is annoying when it occurs.
I think Oreo has come bugs in its creamy filling.
Hi
i have some issues with the mate 10 pro notifications. especially with whatsapp -
from time to time my phone starts the whatsapp incoming massage ringtone (or vibration if its on vibrate mode) and stops halfway through the tone - when i open my phone i see no notification whatsoever.
i came to understand that this happens when i receive whatsapp massages from group chats that are muted (with notifications set to 'do not show notifications') - not every massage from those groups does that but from time to time when its happening its because of those massages (sometime i can see a push notification from those muted chats that disappears quickly - its as if my phone forgets those chats should not give notifications and reminds that after its starting to vibrate and ring)
this is extremely annoying as im getting those vibrates or notification sound even though im not suppose to.
did someone else experienced that? and maybe succeeded fixing that?
bump
anyone?
mosheko3195 said:
Hi
i have some issues with the mate 10 pro notifications. especially with whatsapp -
from time to time my phone starts the whatsapp incoming massage ringtone (or vibration if its on vibrate mode) and stops halfway through the tone - when i open my phone i see no notification whatsoever.
i came to understand that this happens when i receive whatsapp massages from group chats that are muted (with notifications set to 'do not show notifications') - not every massage from those groups does that but from time to time when its happening its because of those massages (sometime i can see a push notification from those muted chats that disappears quickly - its as if my phone forgets those chats should not give notifications and reminds that after its starting to vibrate and ring)
this is extremely annoying as im getting those vibrates or notification sound even though im not suppose to.
did someone else experienced that? and maybe succeeded fixing that?
Click to expand...
Click to collapse
I don't have a solution, but I have similar issues with WhatsApp notifications. Usually I don't get the LED flashing, but I do see a notification when the phone is unlocked. Occasionally, I get no LED and no notification when the phone is unlocked. These phones have great hardware but rubbish software
Not a Huawei specific issue, had the same bull**** with WhatsApp on both the A8 and the Pixel 2 XL. Was OK on the Mate 10 and S9+.
I assumed it was a Huawei issue, as it's worked perfectly on every other phone that I and my wife have owned. The Huawei software has a habit of killing background processes, even when you tell it not to, so it seemed a reasonable assumption.
Hi!
Does anyone faced weird bug: WhatsApp voice call never hangs up (it persists in notification panel, call active time increaces) when it was already finished. There is no difference who hangs up - me or who I was speaking with - I always get active call after trying to hang it up. Turning off Wi-Fi or LTE or even flight mode doesn't help. The only way I can finish it - swyping from notification panel.
WhatsApp is the latest version installed as for Android too. Device is Galaxy S9+.
Thanks in advance. Screenshot is attached.
Hello everyone, I have a Huawei P40 Pro and I only get WhatsApp messages when I open the APP, no matter how long it has been since they were sent to me. I've tried various things and I've written to WhatsApp help, but it seems like a robot that responds the first thing it thinks of, even though it's unrelated to what's happening to me.
For example send this query with information of what you had done:
The messages only arrive when the app is opened, at which point they arrive in a flash. As long as it does not open, no message arrives or notification.
1.- The app's battery management is in manual mode, so it can work in the background
2.- The use of data in the background is allowed
3.- Notifications are allowed and enabled, with sound and vibration
4.- It happens both with the data of the Sim and with the WiFi connections, having adequate coverage working Internet in all the apps at high speed.
5.-The latest version of the app is installed
6.-The mobile is a Huawei P40 Pro WITHOUT Google SERVICES installed
7.-I have tried to uninstall and reinstall the app
8.- The only way to reproduce the error so that you can see it is to record the screen by opening the APP so that you can see how the messages arrive, but it won't show that hours can pass if I don't open it .
And the WhatsApp help service answers me:
Hi, thanks for your message. Your phone uses Google Cloud Messaging (GCM) to receive push notifications on WhatsApp. The most common reason for delayed or missing notifications is a lack of connection between the Wi-Fi network, mobile operator, and GCM. In order to prevent these disconnections from happening, make sure that the phone has a strong Internet connection and that background data is not restricted. For more information, see this article. If you have any other questions or concerns, please do not hesitate to contact us. We will be happy to help you.
As you can see, he answers things that in the question itself I already tell him that I have verified. Could someone help me solve it or at least contact a WhatsApp human who can understand my question?
Same Here. If my Huawei Nova 10 SE has a locked screen whatsapp notification do bit appear. As soon as I wake up the screen the notification popis up. Anyone knows the solution? Although, after some time...5, 10 or 15 minutes something happens and the notificaton pops up.