I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
GV00 said:
I've got an Ulefone Armor 9 I recently purchased. As part of setting it up to work as desired, I swapped away from the default messaging app to one that supports dual SIM operation a bit more gracefully.
I've since noticed that after a prolonged idle, such as sleeping, the phone drops all SMS messages. It isn't that they don't send notifications -- they simply don't exist as far as I can tell. I tried a different messenger, and while it displayed the texts received with the other one, the missing messages weren't there either.
This doesn't appear to be an issue between the carrier and phone. Or, rather, if it is it's impacting both carriers at the same time, because sending text messages to both numbers when the problem is present results in neither being delivered. The carriers don't buffer the messages for later delivery as if the phone was offline, and calls come through okay but do not resolve the SMS issue.
I can reboot the phone or manually open the SMS app/bring it to the foreground, after which point I will start receiving messages again. Only ones sent after performing this activity, however. The prior ones are lost.
I've checked to ensure that the app itself is running in the background and Android says that it is. I've not got anything that should be pausing it (that I'm aware of), so I'm not sure why Android would stop sending it messages. I'm also not familiar enough with Android to know how the OS handles texts. Clearly there's some sort of storage & OS management, because the alternate app I tried as part of troubleshooting was able to pull my message history.
Has anyone got any ideas on further troubleshooting steps, or insight into how Android handles texts in general that might help narrow down the point of failure?
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Click to collapse
I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
BigBossPlaya said:
I'm not sure if this would help but try messing w/ "App Blocker's" settings for your SMS app or even disabling App Blocker altogether (in the settings menu under "smart assist" I think).
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Click to collapse
Unfortunately, it was already off, so no dice there. Ulefone pushed an update I thought might have fixed it, but after about 18 hours of idle I sent a test message and it fell into the void. Opened up the messenger app again and sent another and that one arrived without issue, but no sign of the first.
Related
I'm using the TG01 and I keep getting a false positive voicemail indicator on the Titanium Home Screen. Calling and leaving a voicemail and deleting it does not work, calling ATT to have my voicemail reset does not correct the problem.
When you call into the VM ATT service from the phone to check your messages, it sends a VM control SMS to the phone, indicating that it is not being properly processed. Has anyone else seen this, or know of a problem besides a master reset - which is annoying b.c. this is the second time this has occured in three weeks.
Thanks!
Search for the tool HushSMS. I Had the same problem and did resolve it with HushSMS.
Isn't this the opposite of what we want to occur though? We are trying to hide network messages from the device not from those we send to.
No, with HushSMS it's possible to send a message to your own phone, that changes the SIM Setting and deletes the voicemails that are not there but which WM shows you.
Thanks that worked!
You're welcome
Although...on second thought - this makes it dissapear but does not prevent it from occuring again - was this the same result for you?
No, it occured never again.
Did it occur again at your phone?
Yeah it occurs again everytime I get a VM, bummer. What type of SMS did you send with Hush SMS?
Is there a way to officially set up ATT VM on an unlocked phone that I'm not following correctly?
The rom update Toshiba released recently did not correct this either as I had hoped. Any thoughts as to why these control SMS and MWI don't process correctly?
Removing the indicator with a Ping0 message in HushSMS is a workaround to parse the indicator but does not prevent it from occuring agian.
Anyone know how to fix this? Getting really irritating honestly.
Same here...
I am on Virgin mobile in the UK and I have the same problem, I got a voicemail this morning and I have deleted the voicemail but it still shows on my phone.
I have rebooted and its still the same
I have to use HUSH SMS to clear my voicemail indicator.
For me it's actually a problem on my sim card. After a flash there is this residual text message that says i have a voicemail. It's wierd.
Anyway, it's a MWI Disable command with HUSH SMS
Click Send MWI, Voice, Deactivate.
Also, you can mess with your windows mobile enabled friends by sending an enable
Check this out http://http://forum.xda-developers.com/showpost.php?p=1163312&postcount=1
As part of my job responsibilities I am on call and receive pages for system alerts. Sometimes, we get many (hundreds) of alerts at once. The first time this happened with my S4 it rebooted itself after about 30 SMS messages were received in quick succession. Three more times this past weekend it did the same thing. At the time I was on the lock screen, so the SMS notification thing was up on the screen, and I could tell it was having trouble updating the screen with the frequency of incoming notifications.
Anyone else experience this problem, and do you think Verizon would accept this as "faulty" and exchange my phone for something that can handle SMS notifications, if there's no fix?
No I'm not rooting, if I pay for a working phone I want a working phone out of the box. If I mess with it afterwards, THEN I have only myself to blame, but I'd like to get this issue worked out before I do that, as I have done with all the phones I've rooted/unlocked.
Hello,
Recently purchased an LG V10 with 5.1.1 stock, AT&T, and I've done absolutely no modding.
Scenario 1: sending hangouts data messages over LTE (for example; they are quick and easy to test with) work OK from my end. On receiving phone on different carrier, message arrives in about 5sec. Slower than I'm used to on every other phone I've used but not a big deal. SMS are sent faster and arrive in the normal amount of time which is still faster than hangouts.
Scenario 2: My phone is asleep\screen off and hangout messages are sent from the other phone to mine over LTE. My phone does nothing for as long as I let it stay asleep. But Incoming phone calls to my cell number notifies me instantly and
SMS sent to my phone notifies me instantly.
Scenario 1 and 2 are the same when using Wi-Fi, and with other apps that can trigger notifications when the screen is off. Those notifications only appear after I've unlocked the phone, and some appear only after I've opened the app. The notifications will have correct timestamps but the sounds and visuals only happen once I've picked up the phone and started using it; they all flood in at once.
I've made sure that my settings for allowing notifications (priority it's called on the LG ROM) is set to allow everything.
I've done a lot of searching online and people with various phones (Galaxy S6's most recently) appear to have this issue and it also appears to have a history as far back as Android 4.1. They say the fix is an app that changes the checking times from the stock Android 28minutes or something, down to like 5 minutes. I have tried one that doesn't require root and it has not changed any behaviour that I can measure.
My question is, is this a phone problem? Like a bad OS install from the factory (did i just get a bad unit?) or an APN setting issue (haven't messed with it from factory settings) or is it an Android problem that needs a bug submitted since I see it happening on Samsung phones too?
I've had many other phones, mostly Samsung and even a Note 4 with Android 5.1.1 but hangouts and emails and every other notification was practically instantaneous whether on Wi-Fi or cell network.
Thoughts?
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
travfran said:
Hey all,
I purchased this phone off Amazon about 6 weeks ago and instantly feel in love with it. And this was right before they announced that Sony would be selling these phones in local retailers in the US.
I've noticed for the last few weeks now, however, that some texts are coming in multiple times. It can range from 3-7 times that I receive the same text, and you can imagine how annoying that'd be. Sometimes, when I send a text to someone, I'll receive a duplicate of the previous text I got from whoever last texted me. Sometimes, I won't receive a text until much later- up to hours later. To top it off, sometimes MMS or group texts won't come through without prompting me to download the text. It wasn't bad at first, as it would happen sparingly, but now it's constant.
I've tried many options, from
- switching and updating/downgrading texting apps (Hangouts, Messenger, Stock texting app)
- editing and switching APN settings
- clearing my phone's cache.
To give some context, I transferred over my data from my Moto X 2013 and moved everything to my SD card the next day after transferring everything. The phone is not rooted. I'm also on AT&T but haven't contacted them about the issues yet (I would rather avoid hours of basic troubleshooting, unless they can actually fix it).
I'd really like to not have to lose all my text messages, and I shouldn't have to. Has anyone else had a similar problem and managed to fix it? What other routes should I try? If factory reset is the only option, what's the best way to back up and restore all my data (contacts, photos, texts)?
Click to expand...
Click to collapse
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
civicsr2cool said:
are you using the stock texting app? I had these issues when I tried to use a 3rd party messenger a very long time ago. other than that Ive not had this issue.
also maybe check out your system time, something might be up with your towers in the area. I use clocksync as cricket had issues a few months back and I fell in love with the app.
Click to expand...
Click to collapse
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Update to Marshmallow. See if that fixes the problem
travfran said:
Thanks for the reply,
I use Hangouts as my default texting app. The week that I used the Stock Texting app, I still received duplicates and delayed texts, so I switched back to an interface that I enjoyed more. (Also, the Stock texting app is sometimes really slow when opening conversations)
My system time is on point, but I went ahead and turned off automatic sync for the time and dates.
What settings do you use for Clocksync, and did it fix any texting issues? I just now installed it.
Click to expand...
Click to collapse
Come to think of it google talk is what I was using when I was having those issues haha. probably not related but its something to keep in mind.
i use 1 hour intervals only when awake. idk if you need to be rooted or not for it to work.
There may be a problem with your sim card. Had this a while ago on another phone. Got the sim card replaced and it was gone
A few days later and I have some updates:
1. Have yet to change out my sim card. I will be going to ATT tomorrow to see if that fixes the issue.
2. Marshmallow update is not yet available. However, if I read it right, won't it disable using an external sd card? I wouldn't want to be rid of that feature, it was a big selling point for me.
3. I switched to the stock text message app, and it seemed to work well. It stopped duplicated texts from happening, but some MMS texts don't come through to me at all, and if they do they appear much later. Some texts I receive don't come in until about at least an hour after the contact sent it. Sometimes even 7 hours. Not to mention, the app itself is terribly slow.
4. I tried to switch back to Hangouts for a day after downgrading the app and using the stock texting app, but still had the existing issues from before.
5. Clocksync hasn't done anything for me.
Double Post,
Update:
It appears that getting a new SIM card did the trick after all. Went to the store on Saturday, days ago, and the texts don't appear to be duplicating and they seem to be showing up on time. I'm even back on Hangouts again. Yay!
You just need the patience to deal with how busy the store may be.
If anything changes, I'll let y'all know.
Hello everyone, I have a Huawei P40 Pro and I only get WhatsApp messages when I open the APP, no matter how long it has been since they were sent to me. I've tried various things and I've written to WhatsApp help, but it seems like a robot that responds the first thing it thinks of, even though it's unrelated to what's happening to me.
For example send this query with information of what you had done:
The messages only arrive when the app is opened, at which point they arrive in a flash. As long as it does not open, no message arrives or notification.
1.- The app's battery management is in manual mode, so it can work in the background
2.- The use of data in the background is allowed
3.- Notifications are allowed and enabled, with sound and vibration
4.- It happens both with the data of the Sim and with the WiFi connections, having adequate coverage working Internet in all the apps at high speed.
5.-The latest version of the app is installed
6.-The mobile is a Huawei P40 Pro WITHOUT Google SERVICES installed
7.-I have tried to uninstall and reinstall the app
8.- The only way to reproduce the error so that you can see it is to record the screen by opening the APP so that you can see how the messages arrive, but it won't show that hours can pass if I don't open it .
And the WhatsApp help service answers me:
Hi, thanks for your message. Your phone uses Google Cloud Messaging (GCM) to receive push notifications on WhatsApp. The most common reason for delayed or missing notifications is a lack of connection between the Wi-Fi network, mobile operator, and GCM. In order to prevent these disconnections from happening, make sure that the phone has a strong Internet connection and that background data is not restricted. For more information, see this article. If you have any other questions or concerns, please do not hesitate to contact us. We will be happy to help you.
As you can see, he answers things that in the question itself I already tell him that I have verified. Could someone help me solve it or at least contact a WhatsApp human who can understand my question?
Same Here. If my Huawei Nova 10 SE has a locked screen whatsapp notification do bit appear. As soon as I wake up the screen the notification popis up. Anyone knows the solution? Although, after some time...5, 10 or 15 minutes something happens and the notificaton pops up.