Many of you have seen the multiple threads on multiple forums about the call quality issues with the Pixel 3 and 3XL, so I won't dig into that any further. Instead, I am asking if those who have issues can list the signal strength as reported by your device in the area where the call issues occur?
For example, my wife and I only had call issues at our house, where both of our devices registered -115 dBm of signal strength. This was not a problem for our Pixel 2's. When calling from my job, the issue was far less frequent and the signal strength is approximately -100 dBm. Finally, we received a signal booster from our carrier for the house and the call issues went away completely, measuring -80 dBm.
Based on this, I can only assume the Pixel 3's hardware is not holding on to signals as well as other phones and I need your help determining if the problems go away above a certain signal strength threshold.
INSTRUCTIONS:
1. Open the stock phone dialer app
2. Enter the test menu by dialing *#*#4636#*#*
3. Select "Phone Information"
4. Find the "Signal Strength" line and report the value you see.
Once again, please only list yours from an area where you experience consistent call quality issues.
-105dbm 35asu
I have -100dbm, 40asu and haven't had issues. I might have once.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
I have -100dbm, 40asu and haven't had issues. I might have once.
Click to expand...
Click to collapse
Yes, we know not everyone has the issue. I'm asking that only people who do have the issue to report their signal strength in the area where the issue occurs most frequently. No need to report if you don't have issues at that won't help us find a pattern.
I don't make or receive a huge amount of calls. But have had several reports of poor quality, maybe half the time, in my dining room..
From this location currently it reports the following.
-107 dBm 33asu..
I will test this again directly after a next poor quality call for comparison. Currently on the hunt for a new job, thus expecting a greater volume of calls going forward so would be great to get to the bottom of this.
For reference I use a case, but have not tried any of the other suggestions mentioned elsewhere on xda
PuffDaddy_d said:
Yes, we know not everyone has the issue. I'm asking that only people who do have the issue to report their signal strength in the area where the issue occurs most frequently. No need to report if you don't have issues at that won't help us find a pattern.
Click to expand...
Click to collapse
Just seems to me that it would be good to know at what threshold there isn't a problem. If you're collecting data it's better to get more than less. It's hard to go back if down the road your theory changes based on the data you're seeing. Believe me, I've been down that road before.
Sent from my [device_name] using XDA-Developers Legacy app
jd1639 said:
Just seems to me that it would be good to know at what threshold there isn't a problem. If you're collecting data it's better to get more than less. It's hard to go back if down the road your theory changes based on the data you're seeing. Believe me, I've been down that road before.
Click to expand...
Click to collapse
Yeah, i see what you're saying, but if you're not having any issues ever, then your device only skews the data. But if your device works properly at x dbm but doesn't at y dbm, then that would be great to know!
PuffDaddy_d said:
Many of you have seen the multiple threads on multiple forums about the call quality issues with the Pixel 3 and 3XL, so I won't dig into that any further. Instead, I am asking if those who have issues can list the signal strength as reported by your device in the area where the call issues occur?
For example, my wife and I only had call issues at our house, where both of our devices registered -115 dBm of signal strength. This was not a problem for our Pixel 2's. When calling from my job, the issue was far less frequent and the signal strength is approximately -100 dBm. Finally, we received a signal booster from our carrier for the house and the call issues went away completely, measuring -80 dBm.
Based on this, I can only assume the Pixel 3's hardware is not holding on to signals as well as other phones and I need your help determining if the problems go away above a certain signal strength threshold.
INSTRUCTIONS:
1. Open the stock phone dialer app
2. Enter the test menu by dialing *#*#4636#*#*
3. Select "Phone Information"
4. Find the "Signal Strength" line and report the value you see.
Once again, please only list yours from an area where you experience consistent call quality issues.
Click to expand...
Click to collapse
-113 dBm 4G (Telus, Ontario Canada @ home) static, background interference
-62 dBm 3G (Telus, Ontario Canada @ home) no issues
That was taking shortly before I sent my Pixel 3 in for RMA on Jan. 3
Also note Pixel (2016) same location no issues
-112 dBm 4G
Sent from my [device_name] using XDA-Developers Legacy app
JohnnyRebel said:
-113 dBm 4G (Telus, Ontario Canada @ home) static, background interference
-62 dBm 3G (Telus, Ontario Canada @ home) no issues
That was taking shortly before I sent my Pixel 3 in for RMA on Jan. 3
Also note Pixel (2016) same location no issues
-112 dBm 4G
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Interesting. I'm on Bell and turned off VoLTE (Enhanced LTE services) and I think that static, background interference is gone. I already RMA'd my Pixel 3 for this issue and the second one I got (brand new in box) is exactly the same.
I've never dropped a call. This is my only issue.
-115 dBm 25 asu
On Koodo (Canada). -101dBm 37aus.
x2 Pixel 3 in the household, both having same issues. Previous phones were iPhones 6s Plus and 7 Plus with no issues while making calls from home
milan187 said:
Interesting. I'm on Bell and turned off VoLTE (Enhanced LTE services) and I think that static, background interference is gone. I already RMA'd my Pixel 3 for this issue and the second one I got (brand new in box) is exactly the same.
I've never dropped a call. This is my only issue.
Click to expand...
Click to collapse
Did it come back yet? I tried disabling that on mine and the quality improved a bit but I could still notice the static. 3G was the only solid workaround I found.
Wife's phone has had this problem on 3 devices now. Pixel 3 AT&T based in NY.
-92 dBm 48 asu
JohnnyRebel said:
Did it come back yet? I tried disabling that on mine and the quality improved a bit but I could still notice the static. 3G was the only solid workaround I found.
Click to expand...
Click to collapse
Seems to be fine now yes. Switching that off does force calls to use 3G. You can see it, the LTE will drop to 3G when call is made.
It's a dumb issue but the fact that this works it's probably software related or maybe something with VoLTE and our carriers.
Sent from my Pixel 3 using Tapatalk
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
deblas66 said:
Wife's phone has had this problem on 3 devices now. Pixel 3 AT&T based in NY.
-92 dBm 48 asu
Click to expand...
Click to collapse
Have you tried turning off Enhanced 4G LTE mode? Fixed it for me. Wondering if it does for your wife. If that's the case the issue might be software related.
Sent from my Pixel 3 using Tapatalk
[/COLOR]Have you tried turning off Enhanced 4G LTE mode? Fixed it for me. Wondering if it does for your wife. If that's the case the issue might be software related.
Sent from my Pixel 3 using Tapatalk
Click to expand...
Click to collapse
I haven't tried that because I've been reading on the product forums and people that have tried that reported the problem coming back.
I can't think of a scenario where this ISN'T software related. I've had the issue on 3 phones now and my wife says it only is affected during speakerphone and not regular phone to ear calling.
milan187 said:
Seems to be fine now yes. Switching that off does force calls to use 3G. You can see it, the LTE will drop to 3G when call is made.
It's a dumb issue but the fact that this works it's probably software related or maybe something with VoLTE and our carriers.
Sent from my Pixel 3 using Tapatalk
---------- Post added at 08:45 PM ---------- Previous post was at 08:44 PM ----------
Have you tried turning off Enhanced 4G LTE mode? Fixed it for me. Wondering if it does for your wife. If that's the case the issue might be software related.
Click to expand...
Click to collapse
Awesome. I was fighting with multiple issues at once. I had a bad cable transfer and disabled "Enhanced 4G LTE mode" and noticed an improvement but had a magnitude of other issues. When I did a factory reset and manually transfered with no cable I just disabled 4g. Looks like I should of just disablied "Enhanced 4G LTE mode" again FTW. Thanks, that's by far the best workaround.
JohnnyRebel said:
Awesome. I was fighting with multiple issues at once. I had a bad cable transfer and disabled "Enhanced 4G LTE mode" and noticed an improvement but had a magnitude of other issues. When I did a factory reset and manually transfered with no cable I just disabled 4g. Looks like I should of just disablied "Enhanced 4G LTE mode" again FTW. Thanks, that's by far the best workaround.
Click to expand...
Click to collapse
Cool yeah you helped me realize it only happens on VoLTE. I've contacted Google to open a ticket about this. I'll update here if anything happens. I want them to capture logs.
Sent from my Pixel 3 using Tapatalk
-103 dbm 37asu
-115 dBm 24 asu
-115 dBm 24 asu
-94 dBm
46 asu
I'm on Telenor in Norway if its of interest
Related
Just picked my one in los angeles, and it seems to me like I might be having poor signal reception issues.
I get no signal in my second story apartment in Santa Monica, neither did I have service inside my parents house in Cerritos, nor the restaurant a block away from my parents house in Artesia. Anyone else having signal issues? Very disappointed.
sorry to hear-- signal being bars of "phone"? i have not seen any issue yet indoors, so i would have to wonder if you got a defective phone.
Some users reported minor problems in the beginning. I'd try the following:
- restart the phone
- open settings -> open mobile data -> verify that network mode is set to all types
- from mobile data menu -> network operators select automatically
This may fix your problem although I speculate as mine worked out if the box. Might still need swapped out.
Sent from my HTC One using Tapatalk 2
i think i figured it out, silly me, the priority for wifi calling was set to wifi only when available rather than whichever is better, so when its hard to get a signal and wifi is available it drops the antenna signal if set that way i guess.
Sent from my HTC One using Tapatalk 2
cdeeznuts said:
i think i figured it out, silly me, the priority for wifi calling was set to wifi only when available rather than whichever is better, so when its hard to get a signal and wifi is available it drops the antenna signal if set that way i guess.
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Sigh of relief..
Does anyone else notice that the LTE signal on this phone always seems on the weak end? For example, with the T-Mobile cell site about 10 yards away, my LTE reception is -90-95dbm. When sitting that close with my AT&T iPhone 5 (work phone) the signal is about -75-80dbm. What gives? I also notice that the phone does hold onto weak LTE signals, but I am seeing weak LTE signal more often than not. I have seen a -115dbm-120dbm LTE signal. Yes, data still works, my only concern though is that the battery life is getting sucked out of my phone?
Running stock, T-Mobile also likes to show 5 bars for a -109dbm LTE signal. That couldn't be more of an exaggeration could it? Also in my tests, I have noticed if you set the phone to WCDMA only, the signal is a lot stronger.
Anyone care to comment on this?
No issues for me. Even in the factory that i work at i am getting 4G LTE over people with ATT and its quite strong. LTE Tower is a good distance away.
Have you rooted or flashed anything? If its 100 percent pure stock, ask for a replacement. Or even re-flash the latest update to see if that helps.
The only issue i have and others have is where the outgoing data arrow constantly lights up but no data is coming in. I think its a T-Mobile programming bug in 4.4.2 as the issue didn't exist in 4.3 on my S4.
elesbb said:
No issues for me. Even in the factory that i work at i am getting 4G LTE over people with ATT and its quite strong. LTE Tower is a good distance away.
Have you rooted or flashed anything? If its 100 percent pure stock, ask for a replacement. Or even re-flash the latest update to see if that helps.
The only issue i have and others have is where the outgoing data arrow constantly lights up but no data is coming in. I think its a T-Mobile programming bug in 4.4.2 as the issue didn't exist in 4.3 on my S4.
Click to expand...
Click to collapse
Yes, but on average what is your dbm? Not going by bars.
T-Mobile also does not have a dense cell grid in my area which could be why. Already past the 14 day return window. Absolutely no device modification has even done.
I'm at full 5 bars on LTE 4G signal strength @ - 97 dBm
Biker1 said:
I'm at full 5 bars on LTE 4G signal strength @ - 97 dBm
Click to expand...
Click to collapse
Appreciate the response. Been doing some research lately, and I think its because t-mobile doesn't have many sites in my area. I don't think their frequencies travel far either. Maybe I am wrong, but wouldn't this cause very low LTE signal?
BlockEight88 said:
Appreciate the response. Been doing some research lately, and I think its because t-mobile doesn't have many sites in my area. I don't think their frequencies travel far either. Maybe I am wrong, but wouldn't this cause very low LTE signal?
Click to expand...
Click to collapse
If the towers are far from you, I would think that would cause a weak signal.
You can try this app.
It may help to see where the issue may be regarding towers, etc
https://play.google.com/store/apps/details?id=de.android.telnet
Biker1 said:
If the towers are far from you, I would think that would cause a weak signal.
You can try this app.
It may help to see where the issue may be regarding towers, etc
https://play.google.com/store/apps/details?id=de.android.telnet
Click to expand...
Click to collapse
That app just shows the -dBm as a widget. Anyone else notice a -109 or less signal showing 5 bars?
BlockEight88 said:
That app just shows the -dBm as a widget. Anyone else notice a -109 or less signal showing 5 bars?
Click to expand...
Click to collapse
It does give you a more accurate signal bar strength indicator consisting of 14 bars and not 5 bars, as the stock indicator does. I'm at 11 bars.
BlockEight88 said:
Yes, but on average what is your dbm? Not going by bars.
T-Mobile also does not have a dense cell grid in my area which could be why. Already past the 14 day return window. Absolutely no device modification has even done.
Click to expand...
Click to collapse
Ahh. I will have to check the dbm. I don't get full signal but i get like 2 bars. Sometimes four depending where i sit. Then outside, i get full bars. I'll double check the dbm outside with full bars. It should be in and around the -90s.
Hi all! First post in the Alpha section... Got my Alpha the other day. And i love all about it. But there is one thing thats gets me wondering. It's the reception. All my previous phones got good reception at home.. i get 1-2 bars. So my question is. Does anybody experience this issue? I have experienced SMS delays and chipped calls.
Location : Sweden
Provider : Telenor
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
phositadc said:
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
Click to expand...
Click to collapse
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
pattsy said:
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
Click to expand...
Click to collapse
Ah ok. That's a bit concerning... Huge difference.
phositadc said:
Ah ok. That's a bit concerning... Huge difference.
Click to expand...
Click to collapse
It could just be a faulty device... I'll try replacing my sim first. If that's the issue.
If that's not working. I'll have it replaced.
Edit: Had my sim replaced. Still experiencing bad reception. It goes as low as -105dbm... where my z2 had around -70 (same network, same location)... that's bad. Any ideas what I can do to solve this?
Yeah keep me updated - my Alpha also seems to have noticeably weaker reception than my iPhone on 4G (800mhz band).
Hoping its a modem firmware/software power output thing and not a hardware thing.
Same here, looks like the reception is 1-2 bars worse than other phones.
But I have no experience of delayed SMS or failed calls and the speeds on internet is very good.
Location: Sweden
Provider: Telia
seem like Iphone 4s signal problem with metal frame blocking antena-reciver,hmmm
Signal problems
Hi, I'm on my second Alpha and first sim, I have an alternative sim yet to try but have chated on Twitter with another user who found no improvement with a new sim and changed phones completely. I'm with three. My signal goes completely when I'm sitting with other three users whose phones work fine. I think it's a phone fault and am considering sending it back now.
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
KiDimel said:
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
Click to expand...
Click to collapse
Well, for those who have the same problem, I deactivated the 4G. Then the signal strength is better. I made the test: 2 bars with 4G enabled in network settings, full signal when 3G only.
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
robertkoa said:
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
Click to expand...
Click to collapse
I am using a european Exynos one
The alpha is my second LTE able phone. Both showed a completely different signal bar reading when using LTE (and checking in lecture, how Signal strength is meassured for GPRS/EDGE/UMTS/LTE it shows, that LTE uses a completely revised scheme to calculate the signal strength)
I haven't made any speed measurements yet, but my feeling is:
(4G) With LTE, even without any highlighted bar i can use internet, webpages load fast, other lookups work.
(3G,3.5G) With H/H+ , and at least 1 bar highlighted, internet works
(2.5G) Edge and at least 1 to two bars, internet is available... three bars are better for it to be worthwhile
(2G) G only - forget it. I'll need 4 bars to surf the web, and i must wait. Chat works if i'm lucky and got at least 1-2 bars.
Apart from that: the signal bars in 2G and 3G show the strength of the signal - but aren't any measure of the quality of the signal. They show anything that sends on the frequency/timeslot of the 2G/3G signal you're receiving. If you've got heavy interferences, you'll get full bars but it all is static.
(Like - in a disco, you've got loud music, and people speaking very loudly to you - that would be full bars, but not the best place to speak to each other....)
I don't understand exactly what the value used by 4G exactly means, but it sounds like it only represents the LTE cell you do want to receive - so it should be more accurate and cutting out the noise somehow
I think you're right ! This is my feeling too. In 4G calls are always perfect for me even with one bar.
In settings we can also have a more accurate highlight on to the signal strength in Db.
Guys this alpha is full of mysteriousness !
I think samsung did it ON purpose.. ! Save battery??
I have weaker signal too.. on iphone 5 is full and i had on my former Honor 6 full as hell..
But I dont konw IF samsung wants to save power by this .. I think it has no much influence as iphone 5 nor Honor 6 had full signal and battery never got down fast.. when I had Honor 6 100% at night it was 98 % in morning..
Another thing with aplha ,when i leave phone in sleep half hour or longer , th emobile network stops and wont come up...
I have to restart phone or turn airplane on ad off.. then H+ or 4G appears..
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
no service
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
MaskedMarauder said:
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
Click to expand...
Click to collapse
it disables data carrier APN and it won't turn it auto i went it that settings and had to tap that circle manually to get green .. think it is bug .. need sorting out updating software..
---------- Post added at 09:00 PM ---------- Previous post was at 08:58 PM ----------
safnyght2 said:
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
Click to expand...
Click to collapse
looks lik eit might be a software problem .. we need to contact samsung bout it or complain on their site.. but guys all of us we must complain not just one person cos they wont sort it out..
Hey people,
I'm also having connection issues:
When I boot the phone it's working is at should: Switching between 4G/3G/EDGE etc. After a while the connection sort of times out. I can only make emergency calls. It works flawlessly for up to a day, or it can only work for like 5 minutes.
Rebooting the device fixes this temporarily. My service provider (Hi in NL) has already sent me a new simcard which doesn't help. They are now saying I should send it over for repair.
Btw: When i leave it in CDMA only, the problem takes much longer to arise (like a couple of days).
I can see that people who have posted in this thread are having the same issues. I'm wondering if this is firmware or hardware related, as I want avoid sending over my phone. If it IS a firmware bug, sending it over for repair obviously isn't going to fix this.
I have sent an e-mail to Samsung BeNeLux. Like Simona Simmy says, we should all write to Samsung
Hi,
I recently bought a black z5c from handtec and I'm currently using it on US T-Mobile.
I think I have the apn settings set correctly but I'm only getting one bar for LTE here in LA, even outside with no buildings.
HSPA, however, has strong signal. Any recommendations?
Tuan
Sent from my E5823 using Tapatalk
I get very good signal with mine. Even with one bar I get good speeds (tested via speedtest).
You can just use the download internet settings under networks/more if you are worry about using the wrong apn settings.
I'm also using T-Mobile.
Sent from my SM-N910T using Tapatalk
Reception issue or perceived reception
I am having the same issue, but on AT&T. My model is the E5823, black. I have been swapping my sim card back and forth between the z5c and my Nexus 5 and have noticed that the nexus will have full bars of LTE while the z5c will have maybe one bar. More importantly, though--the db reading from the phones are almost exactly the same and the download speeds are very similar as well. So I think this may not be a reception issue in my case, but an issue with how the z5c displays reception vs how the nexus 5 does. The nexus 5 with full bars should having blazing LTE speed. Sadly, both of these phones are giving me barely 3 mb download speeds. I think AT&T may be having an issue in my area but I can't get a customer service rep to acknowledge it.
I hope I'm right--I'm loving this phone despite the terrible (possibly perceived) reception. I have downloaded an app called real signal and it shows a more accurate reading of actual reception and it is confirming my suspicion.
fortheoceans said:
I am having the same issue, but on AT&T. My model is the E5823, black. I have been swapping my sim card back and forth between the z5c and my Nexus 5 and have noticed that the nexus will have full bars of LTE while the z5c will have maybe one bar. More importantly, though--the db reading from the phones are almost exactly the same and the download speeds are very similar as well. So I think this may not be a reception issue in my case, but an issue with how the z5c displays reception vs how the nexus 5 does. The nexus 5 with full bars should having blazing LTE speed. Sadly, both of these phones are giving me barely 3 mb download speeds. I think AT&T may be having an issue in my area but I can't get a customer service rep to acknowledge it.
I hope I'm right--I'm loving this phone despite the terrible (possibly perceived) reception. I have downloaded an app called real signal and it shows a more accurate reading of actual reception and it is confirming my suspicion.
Click to expand...
Click to collapse
This is exactly my experience. Not as many bars as my other phone, but actual signal strength is almost identical. I think it's just a difference in how they are showing bars. I think signal strength is actually good.
Sent from my E5823 using Tapatalk
phositadc said:
This is exactly my experience. Not as many bars as my other phone, but actual signal strength is almost identical. I think it's just a difference in how they are showing bars. I think signal strength is actually good.
Sent from my E5823 using Tapatalk
Click to expand...
Click to collapse
I'm glad to hear that. This was driving me nuts thinking I'd have to return a phone that I imported and eat a 15% restocking fee. It's also really the only small phone I had my eye on once I saw that the Nexus 5X would be just as big as the regular sized Xperia Z5.
I'm experiencing something similar. I think I have 1 less bar of 4G signal in every place compared to my previous phone. But the phone still works great and seems to not drain more battery regarding this.
But the "time without signal %" is considerably lower than before. (Still. This could be just because of the bad 2G/3G signal at home, which is terrible and is improved now).
Also. Im now getting 4G+ signal (I think it's based on CAT 6). But maybe the strength is just the same as with 4G.
One more thing:
I bought my phone in Italy but I'm using it in Spain. Could that be an issue? I dont think so...because in Europe the LTE bands are almost the same everywhere.
Also. What would happen if we disable all other LTE bands from other countries? Could that help?
Sent from my E5823
I'm now having -107 dBm 33 asu. How bad is that?
thesebastian said:
I'm experiencing something similar. I think I have 1 less bar of 4G signal in every place compared to my previous phone. But the phone still works great and seems to not drain more battery regarding this.
But the "time without signal %" is considerably lower than before. (Still. This could be just because of the bad 2G/3G signal at home, which is terrible and is improved now).
Also. Im now getting 4G+ signal (I think it's based on CAT 6). But maybe the strength is just the same as with 4G.
One more thing:
I bought my phone in Italy but I'm using it in Spain. Could that be an issue? I dont think so...because in Europe the LTE bands are almost the same everywhere.
Also. What would happen if we disable all other LTE bands from other countries? Could that help?
Sent from my E5823
I'm now having -107 dBm 33 asu. How bad is that? [emoji14]
Click to expand...
Click to collapse
107 is pretty weak but without having another phone to compare it to it's impossible to say if it's the phone's fault or if you are just somewhere with a bad signal!
Sent from my E5823 using Tapatalk
Hi,
I think my signal is poor compared with my previous phone
I have 105 dbm
Enviado desde mi E5823 mediante Tapatalk
Hi,
Did you try entering Service Phone info and check settings from there ?
for that dial in :
*#*#service#*#*
then service settings and select the right network mode
chrisftlse said:
Hi,
Did you try entering Service Phone info and check settings from there ?
for that dial in :
*#*#service#*#*
then service settings and select the right network mode
Click to expand...
Click to collapse
My phone has this option selected "LTE_GSM_WCDMA" and I think that it's the right choice.
Sent from my E5823
I had same issue with att. Then I realized I forgot to call them and give them my imei number to put into their system. Did you do that?
Sent from my E5823 using Tapatalk
The imei will not impact reception. GSM is purely sim based. I'm curious about this issue as well. I had exact same issue with my z3c on tmous. Lower signal readings both visually and dbm but it operated fine
Sent from my Nexus 5X using Tapatalk
I got a Z5 compact and I'm definitely getting poorer reception than my previous phone (2013 Moto X) on AT&T. Not just the display, but I find more calls going to voicemail from my apartment than before.
I think it's just the way sony is translating actual signal strength to bars displayed. On WCDMA it looks correct, but on LTE bars are always low even though reception and signal is fine.
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
Click to expand...
Click to collapse
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
henderjr said:
Mine jumps a lot but never connects to the magic box. I don't think it's enabled for B41? I have a Pixel 3XL that I activate (and deactivate my V60) when I'm at my camper which is where my MB lives.
Click to expand...
Click to collapse
Mine works with Band 41. Its a big one in the nearby city. It works with all sprint and TMobile bands. Its just prioritizing TMobile bands over sprint ones regardless of signal quality
Sent from my LM-V600 using XDA Labs
jwarrior319 said:
Is anyone else whos on sprint/TMobile having issues where the phone cant decide wether to connect to a sprint or TMobile tower? When im at my home i have a very weak TMobile 600mhz signal and a strong sprint band 41 signal due to the magic box. I also can pick up the band 25 signal the box uses and my phone refuses to just use the stronger faster sprint signal. It absolutely insists on using the TMobile signal. Is anyone having similar issues? Even on wifi its causing network interruptions so i have to reload a page several times to make it use the wifi.
Click to expand...
Click to collapse
I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
Ryano89 said:
I have no idea of this is related but.. I'm on T-Mobile, with T-Mobile home internet as well, and for the last several days my phone is having issues connecting and the home WiFi is doing the same thing. I'm in a rural area so my signal is weak, but it's been fluctuating WILDLY since the merger and sometimes it does seem like my phone is struggling trying to decide what to connect to. There's definitely something going on with the network at least in my area for the last 2 weeks for sure
Click to expand...
Click to collapse
Sounds like this will be happening until the transition is done/5G is more widespread. These are TMobile models. When mine was first turned on at the store it had the T-Mobile splash screen. The ability to access sprint towers was added via software update post merger. I figure once the 600mhz band is fully rolled out the issue will go away as a result of the signal being strong enough.
Sent from my LM-V600 using XDA Labs