So i was NOT touching my Mate 20 Pro and when i opened the flip cover case it had this notification saying Memory Card Unexpectedly Removed or sort of like that.
Problem is that i didnt even eject the sim/nm card adaptor nor was i even using the phone. Any idea why is this happening? Been using the NM Card for 2 weeks now.
I have the same isue. It happening about once a day or two
PawelSlowik said:
I have the same isue. It happening about once a day or two
Click to expand...
Click to collapse
Same for me. I hope the NM card is not defective. It has been working for some month without issue...
Happens to me on the Mate 20 X as well. Really annoying
Same thing here. Just got a card two weeks ago.
It's possible it could be a software issue say for instance the powergenie application killing the system process for the card. I have uninstalled the powergenie but not got a card yet.
I had the same issue with my Mate 20 pro. I looks like NM card reader loose contacts. I used very thin double sided tape to stick my NM card to the tray. This will lift the card slightly and of course will create a tighter fit in the slot (the idea is to make NM card contacts press harder against card reader pins inside the phone) . So far so good. Message was appearing couple times a day, but now whole 24 hours and nothing. Tape must be very thin otherwise NM card pins inside the phone can be damaged while sliding the tray back in. I'll keep on monitoring. Hopefully it will solve the problem.
Darkat70 said:
It's possible it could be a software issue say for instance the powergenie application killing the system process for the card.
Click to expand...
Click to collapse
Exactly what I thought. The stupid aggressive process-closing practice killing something it should not be.
I like my phone but this core system "feature" is making me think about changing back to Samsung, or even trying LG maybe..
Four days now since the fix and no error message.
Lopsy1 said:
I had the same issue with my Mate 20 pro. I looks like NM card reader loose contacts. I used very thin double sided tape to stick my NM card to the tray. This will lift the card slightly and of course will create a tighter fit in the slot (the idea is to make NM card contacts press harder against card reader pins inside the phone) . So far so good. Message was appearing couple times a day, but now whole 24 hours and nothing. Tape must be very thin otherwise NM card pins inside the phone can be damaged while sliding the tray back in. I'll keep on monitoring. Hopefully it will solve the problem.
Click to expand...
Click to collapse
Wow, i just got back here and theres a solution. But i mean how the hell a flagship has this kind of problem...
HermesHidayat said:
Wow, i just got back here and theres a solution. But i mean how the hell a flagship has this kind of problem...
Click to expand...
Click to collapse
It can happen to even most expensive /flagship device. I'm working in mobile industry and I've seen lots of problems with not only cheap ones, but with flagship ones as well, but anyway since the quick fix I don't have error any more.
Lopsy1 said:
It can happen to even most expensive /flagship device. I'm working in mobile industry and I've seen lots of problems with not only cheap ones, but with flagship ones as well, but anyway since the quick fix I don't have error any more.
Click to expand...
Click to collapse
Was using my M20P and suddenly BOOM. Even worse now...
So i removed NM card and stacked 2 double tapes. Hope it gets fixed.
HermesHidayat said:
Was using my M20P and suddenly BOOM. Even worse now...
So i removed NM card and stacked 2 double tapes. Hope it gets fixed.
Click to expand...
Click to collapse
Same for me... while in an App storage removed... I've added two more stack of tapes... Does someone found an official Huawei feedback on the topic ?
Edit: with two more stack: same problem... Huawei !!!!
Hi, have never had any issues with nm card. Stuffed it it a couple of months ago and that's been it.
NOT running any power management software. Just Bog standard. Unlocked UK from CPW.
I have write a task that tasker app write every hour one line in a simple text file on SD and at this moment never problem with SD removed I think the only problem is that the phone set SD to deep sleep
Update. It happened again. Looks like software bug.
Lopsy1 said:
Update. It happened again. Looks like software bug.
Click to expand...
Click to collapse
I write it in post before it is a software bug when the card go in deep sleep
May I found a fix.
Anyone of u formated the card after insert?
I didnt and get so mouch notifications of unexpectedly removes.
So, 4 Days ago I format the NM Card .. and I got 0 Errors till now.
5 Days now without probs.
Same thing happens to mate 20 lite all the time.
Makes sd unusable...
Huawei Greece ia aware of the issue....
I get this issue regularly too. Seems to loose contact momentarily but on review have full access to files in card.
Related
OK so my card has been working great with no problems until about a week to a week and a half ago. Now it randomly uninstalls and gives me a warning message in the top bar that says " SD card unexpectedly removed. Unmount SD card before removing it to avoid data loss." When it does this I can no longer see my card in the phone file. I tried removing the card and formatting it in my computer and then reinstalling it. That seemed to be an improvement for about a week (I say seemed because it was a very short time). During that time it would sometimes mount and unmount on its own but always remounted.
Any advice is welcomed with the exception of dropping it in the trash.
I do not have another card to try but I would be willing if necessary to buy another. I just wanted the advice of others before I commit the money. Also does anyone know if the known issues with 32GB cards has been resolved? I may go head and get a 32GB class 10 instead if I have to buy one anyways.
Phone is running
Android 2.2
System version 4.1.83
Gingerblur 3.5 basic meaning I am running it the way it installs from XDA unmodded.
Memory PNY 16GB Class 10
There is a known issue with the contacts on the phone not "contacting" correctly with the SDCard. Some people have manually bent the contacts on the phone and solved this issue successfully. Personally I wouldn't want to do something like this myself.
How old is the card? Take it out and reseat it a few times, make sure it's getting a good connection. I have a few older cards that the edges have worn from taking them in and out of devices so much that they sit a bit loose. Could also be slightly malformed from the factory.
Same thing happened to me with a 16gb Patriot Class 10 micro sd in the atrix. I rebooted, shut down and reaseated teh card int eh phone, to no avail. Ive put it into a microsd to usb adapter tried in my comp and it wouldnt be recognized, after reinserting it a few times into the computer (running win7 64 bit), it had been recognized, but it said it had to be formatted, did so, yet the atrix still didnt recognize it at first, reinserted it a few times and than it worked, however i tried it several times in my laptop and desktop and at several occasions it wouldnt work, so i just filed for a RMA at patriot, describing the problem. Im just about to RMA the card tomorrow. After that ive put an older 8gb sandisk (class 4 or 6 i think) sd card in it and it works flawlessly again. So i just hope the 16gb card was broken and not that the atrix brakes cards ...
This happened a few days ago and I tried all the reseating and reformatting then and it mysteriously started working again. What Caelan says makes alot of sense as the very first time it happened I had the phone in my back pocket since the shirt I had on had no pocket. So I probably sat on it wrong and caused the problem. I have no idea how people are reaching inside the little metal cover and bending the pins with any degree of accuracy.
I do not currently have another card but I can take this one and stick it in my sons phone for a while and see how it does. That should tell me if it is the card at least. So what is Motos return policy...........anyone?
intimnasc said:
This happened a few days ago and I tried all the reseating and reformatting then and it mysteriously started working again. What Caelan says makes alot of sense as the very first time it happened I had the phone in my back pocket since the shirt I had on had no pocket. So I probably sat on it wrong and caused the problem. I have no idea how people are reaching inside the little metal cover and bending the pins with any degree of accuracy.
I do not currently have another card but I can take this one and stick it in my sons phone for a while and see how it does. That should tell me if it is the card at least. So what is Motos return policy...........anyone?
Click to expand...
Click to collapse
Don't know of any phone returns for this. People either try different cards till one works, (and they all will if you put them in and out enough times), or they bend the pins.
Personally, I kept putting my SDCard in and out, maybe 5 or 6 times, with the phone turned on, and then all of a sudden the card registered. No problems since, but I haven't removed it since either. The card I have has been in two other phones with no issues, reads fine on my PC, in a camera, in my spycam........only issues I had were with the Atrix.
It's not the SDcards folks, but if you keep swapping them out, trying different ones, of course it will eventually work.
I wnder if anyone has tried taking a piece of plastic shim stock and attaching it to the backside of the SD card to make it a little thicker? I work in machine tool repair on the electronics end but I have access to the shim material as thin as .0001". I may try a piece like 5-10 thousandths and see if just tightening up the spacing helps. I'll post back here in a few days if it helps.
intimnasc said:
I wnder if anyone has tried taking a piece of plastic shim stock and attaching it to the backside of the SD card to make it a little thicker? I work in machine tool repair on the electronics end but I have access to the shim material as thin as .0001". I may try a piece like 5-10 thousandths and see if just tightening up the spacing helps. I'll post back here in a few days if it helps.
Click to expand...
Click to collapse
You can't get shim stock .0001" thick. You can however get it .001" thick!
Good point added a zero didn't I? However if I look in the shim crib I bet I can find .0005" but it may not be the plastic. Either way I actually meant the .001 heh heh.
My phone started doing the same thing a few days ago. Did it once, then nothing for a couple of days. Last night it did the same thing a few times while I was asleep. A reboot fixed(?) it, but if I see it doing it more, back to the store I will go to complain.
OK so here is what I have doen so far. I pur a piece of plastic shim on the back of my card in an effort to se if just tightening it would work. It did not. I then took the memory card out of my phone and swapped it with my sons 8GB Sandisk. Both phones read the memory cards and are working. Makes little or no sense to me but I can use my sons 8GB but not my 16GB.
I am still open to any other ideas if anyone has any, with the exception of bending pins in my phone.
Well, hasn't happened again. I even used about 4 hours of nav over the weekend to really heat it up. Nothing. My bet is on a software glitch somewhere....
Started happening again today, and this time more than once. I think I might try and get a new phone....
In case anyone is interested it has been about a week since swapping memory cards with my son and my 16GB class 10 is still working fine in his phone and the 8GB that came with his from HTC is still woring in my phone. I don't know why or what happened but now I am afraid to spend the money on a 32GB card. Last call on ideas as I won't be updating this thread anymore unless the 8GB unexpectedly crashes.
http://forum.xda-developers.com/showthread.php?t=1128038
May help some people out.
Hi everyone,
I am experiencing a problem with my Samsung Vibrant. It keeps saying "Sim Card removed" and asks for restarting. It happen every 5 minutes or so. Any one has an idea in how to solve? Running CyanogenMod 9 Nightly Vibrantmtd.
Peace!
Maybe try cleaning the contacts on the card. Or you may have fired your SIM card with that crazy Haitian heat down there. Might want to look in to getting a new SIM card and see if that works out.
Thank you for response Woodrube. I didnt come back to the post because i have solved the problem. It was about the sim card reader on the board of the phone. I changed it and it worked like a charm. I sold it right after. I'm now on Galaxy S2. The haitian heat is something a man should try before he dies man. I hope you'll have that chance... lol.
Well, i really appreciate your help man.
Peace.
Sent from my MZ601 using XDA Premium HD app
Hi, just wanted to add my own experience to this subject. My phone got a little bit wet, not submerged but just dripped on a little bit. Some of this water made its way into the back of the phone through the speaker hole and side slits. I compounded the problem by pushing the power button to turn it off instead of just pulling the battery; this caused the physical switch to suck some water in and short out, causing symptoms similar to a boot loop - put the battery in, phone immediately turns on, starts to boot, turns itself off just as boot animation comes up, repeat, until battery pulled. Long story short, I had to tear apart the phone, dissect the power switch, blot out water, and reassemble.
All good until I started right away getting 'SIM card removed, reboot phone' messages. Power down sometimes made it see the SIM again for a litle while, sometimes I had to pull the battery and jostle the SIM card and then it would work a while, etc.
I re-opened the phone after a week of this and discovered that while I was poking around inside, the ribbon connector for the SIM card / SD card reader daughterboard had become disconnected, on the hidden side of the motherboard (i.e. the screen side). I had to disconnect two similar ribbons on the battery side to be able to lift the whole assembly out of the case, push the SIM reader ribbon connector back into its receiver, and then all was well. I think it was only working at all because the being pushed up against the case was kind of holding the connector in place, if only in a janky way.
So, check for disconnected SIM card reader ribbon before ordering a new part. In fact, looking at the part online is what gave me the idea to check. I would post a link to the part, but as a new XDA user I'm disallowed until I make more posts. Google.
Thanks XDA for being awesome!
Currently running CM10 nightlies and loving my phone, after having official Froyo for nine months and hating it.
Do we have the latest on a solution for this. At least once a day I find myself rebooting my phone or reinserting the sim because of this issue. What gives?
No not really
starfox5194 said:
Do we have the latest on a solution for this. At least once a day I find myself rebooting my phone or reinserting the sim because of this issue. What gives?
Click to expand...
Click to collapse
i stuck a piece of clear packing tape on it to hold it down to the lil tray, then trimmed the edges. worked like a charm.
Like SeaCaptain said, it's possible that it is too loose in the slot. You can try different techniques like taping a small square of paper to the plastic side of the card to make it thicker and push it more against the components, but just be careful that it is attached well. If it falls off while you're moving the SIM tray around it may end up being jammed and difficult to remove.
I cut my SIM down to micro size and I had the same problem. Ordered a new micro SIM (pre cut) and all is good. Might be a problem with the SIM
Sent from my Viper One X+
starfox5194 said:
Do we have the latest on a solution for this. At least once a day I find myself rebooting my phone or reinserting the sim because of this issue. What gives?
Click to expand...
Click to collapse
You realize you could of Google search this. Its been covered 10 times atlease
Sent from my HTC One X+ using Tapatalk 2
Just in case anyone cares, I took a piece of duckt tape and sized it to the metal part of the sim card tray. I had to press it down to make it shrink a little and fit in the slot. Seems to do the trick rather well. I haven't had any issues so far, and I don't constantly swap out my sim. I'll post again in a few days to let you guys know if this is a decent permanent solution. I think it's a lot easier than sticking a piece of paper in there.
I took mine back for warranty service for this, all they did was re-flash. Seems a little better, but still happens a couple of times a week.
Are we sure it's a hardware issue? Why would HTC reflash if it's the card not seated properly? Also, I find just going into airplane mode and back out again fixes it ... if it was a matter of the card not seated properly, I wouldn't think that would fix it.
I'm sorta hoping we eventually get 4.2, and that it fixes it for good.
I was on evox everything was fine and i thought id try the new Havok, i clean flashed as normal and (this happened before but only for alittle and format fixed it) now my SD or my SIM arent being recognized, not even in TWRP.
I tried reflashing vendor/firmware, format, wiped everything still SD wasnt being detected but it did show up on PC and i saved all my data. I then formated SD and still no detection.
I reflashed EVO and all worked except sim and SD, so i went and did a full miui flash with mi tool.
Im now at miui setup page and its asking me for sim when its in there, tested my sim in my friend iphone and it works.
Is my phone burned?
well in the end after a hard shake of my phone the sim and sd it started working again, for how long? who knows.
phone repair guy said it would cost probably 300-400-500shekelw to solder, the phone was bought for 1000 so fk it.
question if anyone knows this is the phone signal graph from gsam, it used to never go below 40,, does this mean im losing connection during the day?
Mooatreides said:
well in the end after a hard shake of my phone the sim and sd it started working again, for how long? who knows.
phone repair guy said it would cost probably 300-400-500shekelw to solder, the phone was bought for 1000 so fk it.
question if anyone knows this is the phone signal graph from gsam, it used to never go below 40,, does this mean im losing connection during the day?
Click to expand...
Click to collapse
Yes. If you travel with the phone, this may be normal. If the phone is in one place the whole time, then either you have an issue or your mobile tower/provider has.
tnsmani said:
Yes. If you travel with the phone, this may be normal. If the phone is in one place the whole time, then either you have an issue or your mobile tower/provider has.
Click to expand...
Click to collapse
I was completely static sitting at work when these readings were taken, thing is same type of graph happens at home also . Previously the graph would be always between 40 to 80 and no sharp ups or downs all just normal(fromnexactly same locations) and this erratic signal only started after i lost my sd and sim connection for like 12 hours (shaking the phone brought it back which leads me to think it hardware).
My gf once shoved in a pin to eject the sd and i think she did it too far or something and nicked some solder point since shortly after the sim and sd stopped working, but everything went back to normal after a while. This second time it happened again that i lost sim and sd and now i have this erratic graph where it says my signal is at 0 but i still got a call.
Jsut to try i switched from evox to crdroid and i observed the same type of signal graph so its not a rom thing.
these readings are from when i switched roms to test and its the same.
Mooatreides said:
these readings are from when i switched roms to test and its the same.
Click to expand...
Click to collapse
Apart from Gsam showing these readings, do you have any issues with calls? If not, I would simply ignore it.
tnsmani said:
Apart from Gsam showing these readings, do you have any issues with calls? If not, I would simply ignore it.
Click to expand...
Click to collapse
I had problems with download speeds, i was getting like half normal.
I FIXED it though with a bushfix, i put like 4 layers of cellophane tape on my sim card and now it seems it presses it in better, my stats are now steady between 40-80 depending if im indoors or out, no drop offs at all.
I hope this lasts! if not looking into mi 9 or K20 pro.
Mooatreides said:
I had problems with download speeds, i was getting like half normal.
I FIXED it though with a bushfix, i put like 4 layers of cellophane tape on my sim card and now it seems it presses it in better, my stats are now steady between 40-80 depending if im indoors or out, no drop offs at all.
I hope this lasts! if not looking into mi 9 or K20 pro.
Click to expand...
Click to collapse
I'm having the same bs with mine (losing SIM and sd card access periodically). I have the added ballache of random shutdowns for hours at a time.
After noticing one side of the SIM tray was slightly worn down and wondering if it wasn't pressing the cards onto the terminals sufficiently firmly, I tried adding tape. One layer didn't do the trick and I was reluctant to use more and get it stuck inside the phone.
I've ordered a new SIM tray from Ali express - hope this will do the trick
thesoupthief said:
I'm having the same bs with mine (losing SIM and sd card access periodically). I have the added ballache of random shutdowns for hours at a time.
After noticing one side of the SIM tray was slightly worn down and wondering if it wasn't pressing the cards onto the terminals sufficiently firmly, I tried adding tape. One layer didn't do the trick and I was reluctant to use more and get it stuck inside the phone.
I've ordered a new SIM tray from Ali express - hope this will do the trick
Click to expand...
Click to collapse
Really grinds my gears having this stuff happen, at first i thought the connectors were broken, im not sure if its the tray though cuz i took my girls poco sim tray with her sd an last time it dint detect hers either.
Try what i did first to see if it helps, 3/4 layers of the clear tape, put it on the sd n cut to size.
thesoupthief said:
I'm having the same bs with mine (losing SIM and sd card access periodically). I have the added ballache of random shutdowns for hours at a time.
After noticing one side of the SIM tray was slightly worn down and wondering if it wasn't pressing the cards onto the terminals sufficiently firmly, I tried adding tape. One layer didn't do the trick and I was reluctant to use more and get it stuck inside the phone.
I've ordered a new SIM tray from Ali express - hope this will do the trick
Click to expand...
Click to collapse
Soo you are saying that sometimes your simcard would randomly die with no reason, and even after getting out and putting back didn't 100% fixed it?
Also that your phone suddenly died for like 2 hour and you couldn't start it no matter what?
Cuz i had these 2 problems.
D1stRU3T0R said:
Soo you are saying that sometimes your simcard would randomly die with no reason, and even after getting out and putting back didn't 100% fixed it?
Also that your phone suddenly died for like 2 hour and you couldn't start it no matter what?
Cuz i had these 2 problems.
Click to expand...
Click to collapse
Yup, that's what has been happening. Sometimes popping out the SIM and reinserting it helps, but often it doesn't. I've found it happens less when the SIM is in the SIM 1 slot rather than SIM 2, meaning I can't use an SD card. Makes me wonder though if it's mechanical, hence whether a new SIM tray might help
Random shutdowns are a PITA. They've lasted days before now
I returned it to Xiaomi for repair. They found it started up and returned it insisting it is fine. Despite videos showing the problem. Waste of time!
Did you manage to get yours over this or is it still happening?
thesoupthief said:
Yup, that's what has been happening. Sometimes popping out the SIM and reinserting it helps, but often it doesn't. I've found it happens less when the SIM is in the SIM 1 slot rather than SIM 2, meaning I can't use an SD card. Makes me wonder though if it's mechanical, hence whether a new SIM tray might help
Random shutdowns are a PITA. They've lasted days before now
I returned it to Xiaomi for repair. They found it started up and returned it insisting it is fine. Despite videos showing the problem. Waste of time!
Did you manage to get yours over this or is it still happening?
Click to expand...
Click to collapse
It didn't happend after 3 shut downs. And neither the sim issues. Just to be sure i CLEAN FLASHED AND LOCKED BOOTLOADER than unlocked again and clean flashed latest xiaomi eu. Since then i didn't had any of those problems (but i got another one, maybe because of malakas kernel, rarely my screen would get stuck and only reboot could fix it(or touch sensor, not the OS)
D1stRU3T0R said:
It didn't happend after 3 shut downs. And neither the sim issues. Just to be sure i CLEAN FLASHED AND LOCKED BOOTLOADER than unlocked again and clean flashed latest xiaomi eu. Since then i didn't had any of those problems (but i got another one, maybe because of malakas kernel, rarely my screen would get stuck and only reboot could fix it(or touch sensor, not the OS)
Click to expand...
Click to collapse
I've done factory resets, without any improvement, but haven't relocked my bootloader
Might try that if I can summon the resolve
I've half convinced myself that it's a mechanical thing though with the positioning of the SIM card seeming to make a difference...
thesoupthief said:
I've done factory resets, without any improvement, but haven't relocked my bootloader
Might try that if I can summon the resolve
I've half convinced myself that it's a mechanical thing though with the positioning of the SIM card seeming to make a difference...
Click to expand...
Click to collapse
I had the same, couldn't fix it and i got mad and put it in slot 2,whitout sdcsrd, than it worked, i was afraid that i bricked sim 1 (its sim 0 in reality but doesn't matter), than i put it back and never had problems since than. I recommend you to:
Clean Flash back 9.6.27 beta with miflash (while relock bootloader)
Unlock bootloader, install twrp, CLEAN FLASH (well i didn't wiped system cuz some people said that on the forum, and tbh doesn't affected me) latest xiaomi eu (again, whitout wiping system but wiping all), install malakas kernel and latest magisk (13 or even 14) and if you want install FDE.Ai.
If you have problems even after all of this, than it's maybe damaged hardware, which is very unlikely.
my sim has been with stable signal strength since i put acouple layers of tape on the top.
flashing things ddidn't help me at all. I was considering mi9 to replace but developpement on K20pro looks like it will b way better.
so dar everything works so ill wait a couple months before buying a new phone.
D1stRU3T0R said:
I had the same, couldn't fix it and i got mad and put it in slot 2,whitout sdcsrd, than it worked, i was afraid that i bricked sim 1 (its sim 0 in reality but doesn't matter), than i put it back and never had problems since than. I recommend you to:
Clean Flash back 9.6.27 beta with miflash (while relock bootloader)
Unlock bootloader, install twrp, CLEAN FLASH (well i didn't wiped system cuz some people said that on the forum, and tbh doesn't affected me) latest xiaomi eu (again, whitout wiping system but wiping all), install malakas kernel and latest magisk (13 or even 14) and if you want install FDE.Ai.
If you have problems even after all of this, than it's maybe damaged hardware, which is very unlikely.
Click to expand...
Click to collapse
I've just been on holiday for a week, during which time I had no shutdowns at all. Could be total coincidence, but a few days before I went I moved the SIM from slot 2 to slot 1. I've done this previously and still had random shutdowns, but strangely this time it seems to be behaving currently. Most odd
thesoupthief said:
I've just been on holiday for a week, during which time I had no shutdowns at all. Could be total coincidence, but a few days before I went I moved the SIM from slot 2 to slot 1. I've done this previously and still had random shutdowns, but strangely this time it seems to be behaving currently. Most odd
Click to expand...
Click to collapse
I never had problems agaon, BUT like 2 days my sdcard disconnected and could never put it back, even if it worked in another phone...
Solution?
Recap: since my F1 was about 3 months old I've been getting apparently random shutdowns lasting moments to months, also similarly sporadic signal loss and disconnection of the SD card. Have returned it to the manufacturer who took a bunch of cash from me, found it worked when they turned it on and returned it to me. A couple of days after receiving it back it shut down and continued to do so, exactly as before I sent it off. I started putting the SIM in the other slot and it worked reliably for about a month, then it all went to rat **** again.
About 2 weeks ago it shut down and wouldn't restart since. Pissed off with it and content that the warranty has no value, I took the back off last night and found that the antenna connection was loose. I pushed it in firmly (along with all the other connections to the motherboard - battery, screen etc) and fastened down the black motherboard bracket / plate / cover a bit more securely than previously, put it all back together and....
When I pressed the power button it sprang into life!
First time in 2 weeks and it's been steady as a rock since
I hope I'm not posting this prematurely - that the problem won't recur now I've tempted fate, but the initial signs seem promising
Kind of wish I'd got my screwdriver out 7 months ago and saved myself all the fannying about!
Btw, this teardown was helpful in case anyone wants to take the plunge https://youtu.be/LlubcWbsSQk
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
sketch-UK said:
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
Click to expand...
Click to collapse
No problem here with SD Card and SIM Card
bemanet said:
No problem here with SD Card and SIM Card
Click to expand...
Click to collapse
Spent a very frustrating 45 minutes on Samsung's Live chat only to be given a telephone number to request a return note.
Couldn't get through on the number, so now waiting for a response to an email. Not very happy as I really want to get stuck in and enjoy my tablet.
My first try with the default pin doesn't confuses me as well....try another pin
UPDATE:
I ended up getting the tablet replaced b y Samsung Online Store.
sketch-UK said:
The tray for the SD card will not release using the supplied tool. This is the first time I've tried to use the slot, so not an issue with the tray being misaligned or wrongly inserted.
Has anyone else had this issue? I'm on live chat with Samsung right now trying to get an exchange. It's so frustrating, I've only had it 2 days and my initial impression of the device has been so positive.
Click to expand...
Click to collapse
5 weeks on from your post and my S7+ (black) arrived today, brand new from Samsung. SD card slot completely jammed. I have not been able to open it at all. Support lines now closed, so I'll find out about remedies tomorrow. A bit peeved that I'd finished seeing the tablet up from scratch and the card slot was the last thing to do. Grrr!
EDIT : Figuring that a return was on the cards and I had little to lose I applied a pair of pliers to the task, first to increase pressure A LOT on the ejection pin, and then to grip and pull on the card tray as it protruded about 2mm out from the tablet. It seems that there is rough machining/moulding on the metal edging of the tray. Once out I could feel the roughness. Having removed it once it is now possible to eject and insert with relative ease. Crisis averted.
Unfortunately I now have a little cosmetic damage on the tray where the pliers slipped. I've tried to colour it in, but maybe I'll ask for a replacement tray tomorrow.
Tab S7+ SDCard tray stuck in the tablet
Same issue with my Tab S7+. The SDCard tray stuck in the tablet. Used a set of forceps to clamp down on the tool and pushed down until the tray popped open enough to grab it with my fingers. Take your time, apply steady pressure.
After reading this thread I've try it on my device.
The first time it's goes a little bit strong. I was a little bit afraid, that I can broken something . I release a few times the tool and try it again. Suddenly the chassis released the try. Now it's working strong, but it's work. In this moment no Sim and no SD card is included.