Hi
I ordered Le Max 2 few days ago from Aliexpress(Trendresources LTD). However, I got concerned, after I read on xda and le forum about it problems with fp sensor. Could you tell me, is fingerprint sensor a software issue or unfortunately hardware and it can be fixed only by replacing dead sensor?
First of all, wait until your phone arrives and then we can talk.
Mine came with the fp sensor not working. I managed to make it work by flashing stock rom. First receive it and see how it is. Already the latest firmware 016s has huge improvements in fp recognition, so I believe it will improve even more.
When I first got my phone, I was so disappointed by the fp senor and not having Ota, but after updating to 5.8, all was solved.
Can't really complain. The phone is so fast and responsive.
Ok, thanks for help guys. I really appreciate that.
Fingerprint not working
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
https://www.youtube.com/watch?v=qIFSvz9qSU4
ashok20205 said:
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
Click to expand...
Click to collapse
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Thanks for the reply
valy_cta said:
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
ashok20205 said:
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
Click to expand...
Click to collapse
you are correct.
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
ashok20205 said:
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
Click to expand...
Click to collapse
Reboot into recovery, select also clear data... and press Update and reflash. When you boot into system, before you put any fingerprints, select "Calibrate fingerprint sensor".
I tried to update from recovery but I got a weird error saying 'unable to update, cause: apk not found' I searched google but nothing found. Is the update.zip file case sensitive. I renamed it to 'update.zip' not 'Update.zip'. is it OK.
One more thing after update I tried to skip the WiFi connection but this popped up
image
and I am not able to skip the WiFi connection. Letv is going in apple way
I also calibrated before touching the FPScanner but no use.
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
meuhmeuh51 said:
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
Click to expand...
Click to collapse
I have the same problem. This problem of hardware.
@bahuy2003 thank you for the answer.
it's a shame to have problems with such a good phone equipment rating. especially when it is new for 5 days.
I will have to assert the warranty on the spemall.com site.
hoping that not too long to repair it and well repaired.
I use my max2 without fingerprints. Many people sent their mobiles to warranty, but they were waiting for months for them.
I too having fp problem, anyone have solution please tell.
I too have same problem moreover camera continuously clicking picture.
Sent from my Le X821 using XDA-Developers mobile app
Must be at least partially software
I've tried stock ROMs and am currently running the pseudo CM based on a stock 18 kernel.
Finger print unlock isn't consistent: Sometimes the phone doesn't react for a long time (seconds), sometimes unlock is instantaneous.
Proper training is certainly important to get instantenous responses at all (don't move fingers during training, tap and wait for the vibration confirmation).
Sometimes I resort to clicking the power button and then do a finger-print to unlock, sometimes I just use the pattern to unlock, although that's very rare.
However last night I had a strange experience:
The phone was suddenly receiving fake inputs from the soft buttons, switching between applications without me touching anything and eventually all soft buttons went dead. Touch screen was still perfect, but finger print unlock was also dead, had to use the unlock pattern.
After a reboot (cold) everything was back to normal.
Whatever firmware is running to deal with the fingerprint sensor and the soft buttons (I assume this isn't running on the main cores), seems to be buggy, perhaps leaking memory and requires a restart occasionally.
My guess is that this would take automated testing to fix and I doubt Le Eco is doing that. Actually I guess the code would actually have to come from the hardware vendor for the fingerprint sensor and perhaps Le Eco doesn't have a current version.
Really professional quality is hard to get these days, even in flagship devices costing four times as much as Le Max 2.
im currently running the latest RR and am having an issue. i cant get Password Manager SafeInCloud to use the fingerprint sensor to open the app. once i enter the app and lock it i can then re-enter the app with the FP sensor.
the problem is that once i close the app i have to retype my password every time. on my other devices i am able to use the FP to open the app. this also happened with LOS 14.1. anyone have a similar issue?
I had something similar on my keepass2android app . I disabled the fp unlock feature and then enabled again on my database settings. it asked for my fp to confirm and from then on, it is working fine . Not sure if safeincloud has that option. Just something that worked for me .
coffee_addict01 said:
I had something similar on my keepass2android app . I disabled the fp unlock feature and then enabled again on my database settings. it asked for my fp to confirm and from then on, it is working fine . Not sure if safeincloud has that option. Just something that worked for me .
Click to expand...
Click to collapse
thanks for the help. ill check it out. i hope this works because its driving me crazy!!!
Bump! I'm now running the latest build of AOSP Extended and have the same problem. Is there any chance this chips be a kernel problem??
Folks,
I just got a new poco f1 128 GB. When setting up Dashlane I noticed the phone wouldn't recognize the fingerprint when enabling the capability of unlocking the app with it and a toast showed what appears to be an error (the toast just says 0x1021 over and over and over again so it's possible the fingerprint reader is getting disabled after many _fake_ failed scanning attempts). After this, the fingerprint reader stops working until the phone is rebooted. No difference after updating to MIUI 10.1 (Pie).
Anyone else having this? Any way to fix it? Not being able to log into apps using the fingerprint massively sucks.
Cheers
hacktek said:
Folks,
I just got a new poco f1 128 GB. When setting up Dashlane I noticed the phone wouldn't recognize the fingerprint when enabling the capability of unlocking the app with it and a toast showed what appears to be an error (the toast just says 0x1021 over and over and over again so it's possible the fingerprint reader is getting disabled after many _fake_ failed scanning attempts). After this, the fingerprint reader stops working until the phone is rebooted. No difference after updating to MIUI 10.1 (Pie).
Anyone else having this? Any way to fix it? Not being able to log into apps using the fingerprint massively sucks.
Cheers
Click to expand...
Click to collapse
Try factory reset, and if it's not working, contact your vendor and use your guaranty.
Same problem here. The strange thing is, that other apps (e.g. Ethos) don't have any problems with the fingerprint sensor. Hence I guess it's a Dashlane problem. BTW: my phone is a Xiaomi Mi 8 Lite ... but it's a Xiaomi with MIUI.
same here, only with Dashlane. Redmi Note 6 Pro
Hi there,
I am facing screen lock issue during calls (phone, WhatsApp, Telegram, etc.) after updating from Android 10 to MIUI Global 12.1.1.0(RFNMIXM).
I have uploaded a video where you can see on the right phone screen is not locking even after a push of power button. The screen is turning off for a short time, and later it's turning on automatically. Is there any known solution for that? I haven't faced this before, and proximity sensor is working but not fully unfortunately.
Device: Xiaomi Mi Note 10 Lite
Only official and stable ROMs have been flashed via OTA, locked boatloader, no ROOT
DJouneyt said:
Hi there,
I am facing screen lock issue during calls (phone, WhatsApp, Telegram, etc.) after updating from Android 10 to MIUI Global 12.1.1.0(RFNMIXM).
I have uploaded a video where you can see on the right phone screen is not locking even after a push of power button. The screen is turning off for a short time, and later it's turning on automatically. Is there any known solution for that? I haven't faced this before, and proximity sensor is working but not fully unfortunately.
Device: Xiaomi Mi Note 10 Lite
Only official and stable ROMs have been flashed via OTA, locked boatloader, no ROOT
Click to expand...
Click to collapse
Hi,
I too upgraded from 12.0.3.0 to 12.1.1.0 Official MIUI Global, and I have the same issue.
I think it's some kind of bug, one of some bugs that came with Android 11 ROM.
I'm thinking of flashing xiaomi.eu ROM to see if the problem still occurs, but I still have to wait to unlock the bootloader.
Hello, here is an update on the issue. A member from another forum did factory reset several times, but without success. Actually, I was also thinking to do that. Later he responded that issue has been solved by disabling "always on display". I have tried it, but the issue was still there. And tried another solution shared, turning off "Show fingerprint icon when the screen is off" which worked fortunately. Later, I have seen that the issue was solved temporarily, and the first solution really works for me currently.
Interesting thing is that some users have not faced this, but some did have. We should somehow report this to MIUI.