I turned on my Sony Z3 tablet for the first time in months with the aim of trying out a new ROM but, while it's been sleeping in the cupboard, it seems to have forgotten how to operate!
The device gets to 'Powered by Android' then loops back to the Sony logo.
Sony Companion doesn't see it and I can't get it into recovery mode either. I've tired holding the hidden yellow "off" button (next to the SD slot) and vol down, but so far nothing's worked.
I can get into fastboot mode so I could just wipe/flash the device from here if I can't get into recovery.
Any ideas?
Many thanks.
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My phone restarted one day and just wouldn't boot up. At first it was just stuck on the SAMSUNG logo, but after trying to boot into recovery, it now sits at the boot animation. When I try to boot into recovery, the CWM screen will come up, but no menu will show up, and then the phone will restart after a few minutes and go back to being stuck on the boot animation.
I can enter Download Mode, but USB Debugging must be disabled since ADB won't recognize the device and I can't send any commands (yes, drivers are installed).
First of all, is there any way I can recover the data on the phone? That is more important than getting the phone working, since I was just about ready to get a new phone anyway.
What can I do to get the phone working? Everything involving flashing a new kernel, or resetting the phone back to factory seem to require a working recovery or the ability to send commands through ADB, but I'm probably missing something, since there must something else that I can do.
Any help is greatly appreciated. Thanks.
**Not sure if this is related or not, but the reason why the phone restarted before this issue occurred is because the power button on the phone is a bit faulty. Over the past couple months I've been having issues with the power button; it seems overly sensitive so when I push it sometimes the screen will turn on and off and other times the phone will just restart as if I held the button down for too long. This is the main reason why I was ready to get a new phone.
I urgently need help as my lg optimus l9 p769 will not boot past lg screen (it is not a boot loop it just stays frozen for about 4 seconds then it shuts off, then if I put my charger in, it boots to the lg logo and permanently freezes there)
this first started when I changed my cm 10.1 theme, I left my phone but when I came back it was off. the only way for me to turn it off was to take the battery out. When I took the battery out and put it back in, it would automatically boot itself up. Eventually I decided I better change my recovery from the physical keys to the touch screen one. I flashed a touch screen clockwork recovery through adb from my command prompt after I did that I decided to boot into the recovery so in the command prompt I typed up the command to boot into the recovery when I did that nothing happened and I was still in fastboot mode. So I decided to shut the phone off, after that that's when it started to not boot past lg logo screen and freeze on logo screen after I put in the charger.
I cant get into download mode
my recovery does not work
my power button might be broken( I cant tell as it suddenly stopped working for no reason after I applied a new theme)
(I will open up my phone if I need too, if I do how would I disable the power button, or fix it)
Hello, my Z3v was downloading/installing the Lollipop firmware over night and when I checked in the morning the phone was stuck in boot loop.
Following the SONY logo screen, it immediately goes into "Error - Update Failed" and it keeps repeating the loop if plugged in to the wall charger (if not, it shuts off shortly after). I have tried recovery mode but it doesn't work (tried both Power + Volume Up and Power + Volume Down), it immediately goes to the dead android robot with "Error-Update Failed" screen and repeat.
I have tried PC Companion, however there is no Z3v in the available device recovery list, and based on the search neither Verizon or Sony is providing support for the device? which is just plain ridiculous. I can get as far as having the "Upgrading, do not disconnect device from PC" screen when connected to the PC Companion while I have to choose the restore device (again, no Z3v so can't proceed any further from here).
My question is -
1. Is there a way to access the folders in the phone to retrieve data from it? My guess is not while in boot loop since it keeps disconnecting but a way to do it on the "Upgrading" screen?
2. If I don't mind the hard wipe, is there a way to get this fixed? Verizon technician gave up after 3+ hours of trying...
Thank you so much!
Just Turn off your phone and flash it with Flashtool then it will comeback
Thanks for the reply. The Verizon technician told me he tried flashing it several times with no luck. And personally, I've never done it myself. Is there a step by step guide on how to do so? Thank you so much!!!
Hi,
So my S3 stopped working a few weeks ago while I was on holiday. It fell from my hand and turned off on its own. After that I turned it back on and it was working fine for a couple of minutes, then the problem started happening.
Every time I opened an app that used the camera, the phone would reboot. After a couple of reboots, it would get stuck repeating the Samsung logo (haven't been able to boot it since then). When I plug the charger in, it passes the Samsung logo and then stays on the Cyanogen mod logo. I've left it on for hours on the CM logo without any luck. I can't boot into recovery mode because the vol. up button doesn't work, and I can't get adb to find the device on my pc (though it does charge when plugged into the pc).
All I'm wondering is if there's a way I can save my media files from the phone myself, or if I need to take it to a service centre.
Tl;dr - phone loops samsung logo when on battery, gets stuck on cm logo when charging, vol. up broken so can't get into recovery mode, adb won't find the device so no recovery mode like that either, want to save media files.
Any help is appreciated. Thanks
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Xperia XZ1 keeps freezing and rebooting on "Android is starting.." screen. Can't acce
My friend's Xperia XZ1 is acting funky. It boots up, let's you enter password and during "Android is starting" loading screen it freezes up and reboots. Sometimes if you boot it up but won't unlock it it will freeze anyway and reboot.
I've Googled and tried different button combinations to enter he recovery mode but nothing works. I entered the safe mode but it's no different from the regular mode and it keeps freezing just as usual, so I guess it's not an app problem.
Fiddling with the buttons during startup sometimes gets me to a black screen with a wrench and screwdriver in a triangle icon but it disappears in a minute or so and the phone continues into regular boot.
Should mention that it's a japanese model for the japanese market which made me start to believe that there's no recovery mode at all. I heard that there's no recovery on the stock firmware on xperia phones, if that's the truth then wtf, Sony? It's an sim free unrooted device. I can't tell the real model number because there's nor box or any documents left
He wants to keep the files on the phone. Can we do a back up at this point?
What should I do?